Citysuites Aparthotel
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9.2
Exceptional
/10
(108 reviews)See what guests said
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9.4
Exceptional
Location rating score
Exceptional location - 300 meters from city center
  • Manchester Cathedral Summer Concerts140 m
  • Harvey Nichols210 m
  • Old Wellington Inn230 m
  • The Shambles230 m
  • Chetham's Library & School of Music250 m
  • The Wheel of Manchester280 m
  • Marks & Spencer300 m
  • Filmworks300 m
  • National Football Museum320 m
  • Urbis320 m
  • Free Wi-Fi
    2018

    Citysuites Aparthotel

    16 Chapel Street, Manchester City Center, Manchester, United Kingdom, M3 7NH - See map
    "Very clean and spacious room and near to manchester cathedral and other stores, pubs and restaurants."
    Ma. C. - November 13, 2018
    Exceptional cleanliness
    9.3 rating for cleanliness
    Exceptional reputation
    Recommended by 93% of guests
    • 350 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Air conditioning

    • Blackout curtains

    Property ranking|Compared to 1,569 Manchester properties
    See all rankings
    Value for money score
    8.7/10
    Location score
    9.4/10
    Service score
    9.2/10
    Cleanliness score
    9.3/10
    Better than
    99
    %
    of Manchester properties
    Better than
    99
    %
    of Manchester properties
    Better than
    99
    %
    of Manchester properties
    Better than
    99
    %
    of Manchester properties
    Value for money8.7
    Location rating9.4
    Nearest airportManchester Airport (MAN)
    Distance to airport13.9 km

    Rooms available at Citysuites Aparthotel

    Two-Bedroom Apartment
    Two-Bedroom Apartment
    ...
    • Room size: 67 m²/721 ft²
    • 2 bathrooms
    • 1 queen bed or 1 queen bed
    Enter dates to see prices
    One Bedroom Apartment
    One Bedroom Apartment
    ...
    • Room size: 43 m²/463 ft²
    • Country/region view
    • 1 king bed
    Enter dates to see prices
    One Bedroom Apartment, City View
    One Bedroom Apartment, City View
    ...
    • Room size: 43 m²/463 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premium One Bedroom Apartment, City View
    Premium One Bedroom Apartment, City View
    ...
    • Room size: 47 m²/506 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Studio Apartment
    Studio Apartment
    ...
    • Room size: 33 m²/355 ft²
    • Courtyard view
    • 1 king bed
    Enter dates to see prices
    Studio City View
    Studio City View
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Family Apartment
    Family Apartment
    ...
    • Shower and bathtub
    • Kitchenette
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Run of House
    Run of House
    ...
      Enter dates to see prices

      What people love about Citysuites Aparthotel

      • 10.0
        Exceptional
        Location

        "Great service, prefect location and the room is nice!"

        Pui H.

        |

        June 10, 2017

      • 10.0
        Exceptional
        Cleanliness

        "I really enjoyed very clean and nice room ."

        Faisal

        |

        September 25, 2018

      • 10.0
        Exceptional

        "Had a very nice stay in this apartment."

        Ma. C.

        |

        November 13, 2018

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      More about Citysuites Aparthotel

      More about Citysuites Aparthotel

      9.6
      Exceptional

      "We were upgraded to a premium apartment which was great!"

      Emma

      |

      July 5, 2018

      An overview

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      Most talked about facilities

      Housekeeping
      5 mentions
      Swimming Pool
      4 mentions
      Check in/Check Out
      1 mention

      What they offer

      9.6
      Exceptional
      Staff 

      "Receptionists were super friendly and always helpful"

      Juliet

      |

      December 17, 2018

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Food and dining

      Breakfast options

      Vegetarian
      Vegan
      Full English/Irish
      Gluten-free

      Restaurants on site

      Restaurant
      Cuisine:European, International, British
      Menu:A-la-carte

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Reviews of Citysuites Aparthotel from real guests

      Overall rating
      9.3
      Exceptional
      From 1635 reviews
      Provided by verified guests of
      Agoda Reviews (108)Booking.com Reviews (1527)
      Rating via Agoda9.2
      /
      10
      Exceptional
      Cleanliness9.3
      Facilities9.2
      Location9.4
      Service9.2
      Value for money8.7
      High score for Manchester
      Rating
      9+ Exceptional (26)
      8-9 Excellent (3)
      7-8 Very Good (3)
      6-7 Good (1)
      <6 Below Expectation (2)
      Time of the year
      Mar - May (7)
      Jun - Aug (12)
      Sep - Nov (11)
      Dec - Feb (5)
      All guests (108)
      All room types
      All languages
      Showing 35 verified guest comments
      12
      9.2
      Exceptional
      KHATIJAH from Singapore
      Couple
      Studio Apartment
      Stayed 2 nights in June 2019

      A great stay despite A/C not working on 1st night”

      We stayed in Citysuites for 2 nights. Front desk officer was welcoming and he waived the early check-in for us as we arrived almost 1pm. On our 1st day, aircon not working (faced this twice in UK hotels that we stayed in). Informed staff about this issue - no maintenance could be done yet but we were kindly offered portable fan cum heater unit which worked out so-so. They eventually upgraded us to a bigger room the next day which was thoughtful of them. Apartment looked clean, modern and pretty. Location is excellent which is so near to Arndale Shopping Centre and malls along Market Street e.g. M&S and Primark :) Housekeeping could be improved.e.g.the kettle was not cleared and had mouthful amount of coffee balance from previous guest. Bathrobes and slipper - only 1. Desite all these iasues , we found this place good to stay. Will come back again. Hopefully, air-con is maintained

      Reviewed June 21, 2019

      Hi Khatijah, Thank you for your lovely and detailed review! It’s great to hear that you enjoyed your stay and that the air conditioning issue didn't affect your stay too much - we're glad we were able to upgrade your room as a result. We hope we'll get the chance to welcome you back a second time, from all of the team at CitySuites.

      Responded August 06, 2019
      Citysuites Aparthotel
      5.6
      Hasan from United Kingdom
      Business traveler
      Studio Apartment
      Stayed 3 nights in June 2019

      Overall stay ( ok ) ”

      We was accused of smoking in a room when the rooms near us had been smoking blatantly, We even had inspection in the room while all our personal belongings where around. After clearing the check, neither did we have an apology after feeling highly uncomfortable. Staff was not clear whether we had to pay for extra amenities regardless of being their for three nights because everything was spoken very fast. The best thing about the place was its location and the spa pool.

      Reviewed July 03, 2019

      Hi Hasan, thank you for taking the time to write a review of your experience. It is great to hear that you enjoyed our location. Our buildings fire safety is paramount and therefore if there is smoke in the building then we have to find out where it is coming from. The inspection would have been carried out with the best intention to ensure that you and all other guests are safe. We’re sorry for any confusion that the check may have caused. Thanks again, team CitySuites.

      Responded July 05, 2019
      Citysuites Aparthotel
      9.2
      Exceptional
      Lloyd from United Kingdom
      Couple
      One Bedroom Apartment
      Stayed 2 nights in February 2019

      Last minute booking”

      Staff were very welcoming, didn’t get chance to go in the pool but it looks good! Little disappointed with the room, as we paid extra for a nicer room, and on arrival I was very impressed. But as we stayed here we noticed little things were very annoyingly broken. The bin was snapped off, the door handle to the bathroom fell off every time you opened it, and the tv in the bedroom went black and white 70% of the time for some reason? Also the view I payed extra for was a building site? I’d defiantly stay here again, I just wouldn’t pay extra for better rooms. Location is impeccable too.

      Reviewed February 27, 2019

      Hi Lloyd, thank you for taking the time to write such a detailed review! We're really pleased with your fantastic feedback which I have shared with the team. We hope we'll get the chance to welcome you back a second time, from all of the team at CitySuites.

      Responded April 05, 2019
      Citysuites Aparthotel
      10.0
      Exceptional
      saffiyah from United Kingdom
      Couple
      Studio Apartment
      Stayed 2 nights in October 2018

      Life saver ”

      I had to book here last minute due to my air bnb host going awol on me... ON MY BDAY! Anyway thanks goodness! It was a blessing. This aparthoted had all the same facilities if not better. Staff where friendly. We stay in the signature studio which I think is the entry level for this hotel and it was beautiful! I was able to cool everyday and enjoy a powerful shower in a big spaced bathroom. The pool had a luxurious feel to it and the jucuzzi was the hottest most relaxing one I’ve been in! (And I love a good hot tub). Also agoda saved me by being price competitive and overall it was a blessing in disguise:) Thanks all

      Reviewed October 16, 2018

      We're really pleased to hear you had a great birthday at CitySuites! I have shared your kind and courteous comments with the team! It is always lovely to hear such great feedback from our guests. We are pleased that you have also enjoyed our facilities and location. We are looking forward to welcoming you back next time you are in Manchester. Thanks again, Team CitySuites.

      Responded October 17, 2018
      Citysuites Aparthotel
      9.2
      Exceptional
      Muhammad from United Kingdom
      Couple
      Studio Apartment
      Stayed 2 nights in July 2019

      New place, good location, good facilities ”

      Pros: Good location, spacious, clean, good facilities cons: no parking and very uncomfortable bed

      Reviewed July 15, 2019

      Hi Muhammad, thank you for your great review. We look forward to welcoming you again!

      Responded August 05, 2019
      Citysuites Aparthotel
      10.0
      Exceptional
      Elisha from United Kingdom
      Solo traveler
      Studio Apartment
      Stayed 2 nights in March 2019

      Wonderful apartment ”

      Feels like your own home I wish there was more bottled water as I cannot drink tap. And also if fruit was provided that would be helpful... I was fortunate enough to be upgraded but i did leave my tripod stick accidentally i went back to check once i checked out and the member of staff couldn't locate it i wish they'd let me in to look myself.

      Reviewed March 07, 2019

      Hi Elisha, Thank you very much for your kind words. We’re really pleased to hear you enjoyed your stay with us at CitySuites and that you like the little touches we provide for guests. We look forward to welcoming you back on your next visit to Manchester. Many thanks, team CitySuites.

      Responded April 05, 2019
      Citysuites Aparthotel
      9.6
      Exceptional
      Emma from Hong Kong
      Group
      Studio Apartment
      Stayed 5 nights in June 2018

      Fantastic stay!”

      The hotel is in central Manchester, so it’s only a quick walk to local shops, bars and restaurants. We were upgraded to a premium apartment which was great! The apartment was spacious & clean, and came with all amenities to cook after my business meetings. The staff were friendly and helpful for all our requests. We didn’t have time to use the pool or gym, but they looked great, and the gym had lots of equipment! We will definitely be back!

      Reviewed July 05, 2018

      We're really pleased to hear you had a great birthday at CitySuites! I have shared your kind and courteous comments with the team! It is always lovely to hear such great feedback from our guests. We are pleased that you have also enjoyed our facilities and location. We are looking forward to welcoming you back next time you are in Manchester. Thanks again, Team CitySuites.

      Responded October 17, 2018
      Citysuites Aparthotel
      10.0
      Exceptional
      KHALED from Saudi Arabia
      Solo traveler
      Studio Apartment
      Stayed 2 nights in March 2019

      Good location”

      Good location in the centre of city clean good price

      Reviewed April 02, 2019

      Hi Khaled, thank you for rating CitySuites 5* and for your kind comments. We’re really pleased you enjoyed your stay. Many thanks, Team CitySuites.

      Responded April 05, 2019
      Citysuites Aparthotel
      9.6
      Exceptional
      Fung from Hong Kong
      Couple
      Studio City View
      Stayed 3 nights in May 2019

      Exceptional”

      Staffs are attentive. They replied my messages right after I made the booking. When I arrived the hotel, they could call my name as I did make a request for early check in though its chargeable

      Reviewed May 20, 2019

      Hi Fung, thank you for taking the time to write such a detailed review. We really appreciate your fantastic feedback, thank you very much for your kind words!

      Responded August 06, 2019
      Citysuites Aparthotel
      10.0
      Exceptional
      Xian
      Couple
      Studio Apartment
      Stayed 2 nights in November 2018

      Location is great!”

      The location is great, staff very helpful, we got everything we needed

      Reviewed November 14, 2018

      Hi Xian, thank you very much for rating CitySuites 10 out of 10! I am delighted to read that your stay was great! We do hope that you join us again in the near future.

      Responded April 05, 2019
      Citysuites Aparthotel
      10.0
      Exceptional
      Frances from United Kingdom
      Couple
      Studio Apartment
      Stayed 3 nights in June 2018

      Mother and daughter ”

      My mum was meeting her brother for the first time they had never met as my mum was adopted. Just Like to thank all the lovely staff Billy,Will and Any the chef who taught me how to cok poached eggs. My Mum and I had a wonderful stayCity Suited is fab and we will definitely e back.

      Reviewed July 03, 2018

      Hi Frances, thank you for your 10 out of 10 review! We love your feedback, we will be sure to pass it on to Billy and Will! We’re glad that you both had a wonderful time and we look forward to welcoming you back.

      Responded October 17, 2018
      Citysuites Aparthotel
      10.0
      Exceptional
      Jaydee from United Kingdom
      Couple
      Studio Apartment
      Stayed 2 nights in March 2018

      Lovely apartment!”

      We had a wonderful stay! Everyone was so nice and accommodating. The apartment was exactly the same in the pictures. Very clean and modern! We also had the chance to enjoy the spa and swimming pool. The location is perfect! very close to all the shops and restaurants. Would definitely stay here again!!!

      Reviewed March 17, 2018

      Hi Jaydee, thanks for leaving us such a great review. We're so glad you found our apartments to be comfortable and clean, and that you enjoyed the facilities we have to offer including the swimming and spa pool area. We look forward to welcoming you back again next time!

      Responded March 22, 2018
      Citysuites Aparthotel
      10.0
      Exceptional
      IVA
      Business traveler
      Studio Apartment
      Stayed 2 nights in April 2019

      Exceptional”

      All the amenities in a modern suit plus a jacuzzi and a pooll in the center of the city.

      Reviewed April 14, 2019

      Hi Iva, thank you for your review! And for rating your CitySuites experience so highly!

      Responded August 06, 2019
      Citysuites Aparthotel
      9.6
      Exceptional
      Juliet from United Kingdom
      Family with teens
      Studio Apartment
      Stayed 2 nights in December 2018

      Excellent”

      Attention to detail was outstanding. Receptionists were super friendly and always helpful

      Reviewed December 17, 2018

      Hi Juliet, thank you for your kind comments and for rating your CitySuites experience as excellent. We look forward to welcoming you back in the future.

      Responded December 21, 2018
      Citysuites Aparthotel
      10.0
      Exceptional
      Ma. from United Kingdom
      Couple
      Studio Apartment
      Stayed 2 nights in November 2018

      Excellent stay”

      Had a very nice stay in this apartment. Very clean and spacious room and near to manchester cathedral and other stores, pubs and restaurants. Will definitely go back!

      Reviewed November 13, 2018

      Thank you for your 5 out of 5 review! We love your feedback and we’re glad to hear you enjoyed our central location! See you soon!

      Responded November 13, 2018
      Citysuites Aparthotel
      10.0
      Exceptional
      Faisal from United Arab Emirates
      Business traveler
      Studio City View
      Stayed 2 nights in September 2018

      Exceptional”

      i really enjoyed very clean and nice room . so close to shops in city centra

      Reviewed September 25, 2018

      Hi Faisal, thank you so much for your 10/10 excellent review! We look forward to welcoming you again next time!

      Responded October 17, 2018
      Citysuites Aparthotel
      10.0
      Exceptional
      Pui from Hong Kong
      Business traveler
      Studio Apartment
      Stayed 7 nights in June 2017

      Excellent stay”

      Great service, prefect location and the room is nice! recommend to stay!

      Reviewed June 10, 2017

      Many thanks for reviewing CitySuites, Manchester and your kind words on our facilities, location and service. We hope to welcome you again in the future!

      Responded February 03, 2018
      Citysuites Aparthotel
      9.2
      Exceptional
      Prae from Thailand
      Group
      Studio Apartment
      Stayed 3 nights in October 2019

      Everything is very great”

      - car park near the hotel is free parking , you just have to tell the reception when you want to go out so they will send someone to tap the card for you. - Breakfast room is very very small. - Room is very big and the facilities is full equip - location near city centre you can walk from the hotel around 3 minute - netflix in the room. - toilet is big

      Reviewed October 26, 2019
      5.6
      Fu from Hong Kong
      Solo traveler
      Studio Apartment
      Stayed 3 nights in August 2019

      No room cleaning service”

      I have stayed for 4 days and found there was no room cleaning service. Rubbish was full for four days and towels are used for the whole trip. I asking the reception on day 3 and found I need to pay for room cleaning service!!! Unexpected because it has not mentioned in my order. Is it same for so-called service apartment?

      Reviewed August 31, 2019
      6.4
      Good
      SAAD from Kuwait
      Couple
      Premium One Bedroom Apartment, City View
      Stayed 5 nights in July 2019

      Good”

      The hotel is good,, but the house keeping bad service,, for clean room

      Reviewed August 03, 2019

      Hi Saad, thank you for your review! It is great to hear that you liked your apartment. We're sorry to hear that we didn't meet your expectations when it came to housekeeping. I have passed your feedback onto the team.

      Responded August 05, 2019
      Citysuites Aparthotel
      12
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      • Exceptional location
      • National Football Museum
      • Manchester Victoria Train Station is within 0.35 km