Excellent”

Very strategic location and very convenient. Very good polite, helpful and good communication with reception .

The room, cleanliness, bed and all are not acceptable ”

This is the first time I entered a Budget hotel, expecting less but still got shocked. The bed sheets and pillow cases have cigarette burnt holes (a lot) and wore, tear and they jus washed and serve it up. The cushions looks like those in yellowed ones that was not washed for years and jus sun dried. Ants were everywhere in the toilet, shelves and even a few on the bed. The floor was sticky .. It’s my shortest night ever, return to the room as late as I could and got out as early as I woke. Didn’t even bother to explore the breakfast

Worst customer service”

Don't be deceive from the looks of the pictures here the service is very bad for the amt I paid i have receive better accomadation in other hotels the bed is hard as rock they give flat pillows when requested for extra pillows reception inform if they have they will pass to us what kind of hotels don't keep spare pillows? Once checked in tv was unplugged I had to fix the tv myself as it took so long for assistance there's no cable tv to my shock no bathing towels when asked reception they inform housekeeping will pass after 3pm i received them only after 4pm. The towel were like cheap rags during evening I requested extra 2 towels I had ask reception like 4 times at the end they passed me the towels at 2am there's no handle on the sink tap also

Run, don’t book it”

Our room is so dirty, the room didn’t change all the bed set, there are bugs and dust and hair, quilt and pillow cover sheets seems to have been used many times, all furniture full of dust, floor is not vacuuming, bathroom also dirty too, we already told to reception, she said that will have someone come to check. We wait in the room until 10pm and no one came so we went down and ask reception again. She said someone already came in and cleaned. But we didn’t see anyone come even knock the door, the reception just want brush us off, because we are tourists. We asked if we can change to another room. however they said they are fully book so no other room for us. until we star getting angry, they said they might be able to change and gave us room 603. That room haven’t been clean, bedsheets on the floor, room is mess, rubbish bin is full, looks like someone check out but house keeping forget to clean, so we ask for another room and we still not satisfied because still very dirty n noisy

Run down, smelly and dirty hotel ”

The entire hotel is very smelly from the entrance, the hall way and the room. The luggage room is wide open without any luggage tag. Anyone could just walk in and steal the luggage. The room is very dirty and disgusting. The WiFi did not work and the staff was ignorant. The hotel is run down, tired and badly maintained. It was 180 degree opposite to the photos of the hotel displayed on booking websites It was a nightmare staying at this hotel. Luckily it was only for one night. I wouldn’t even want to stay there for free. No, thanks.

Acceptable”

Worst room provided. Unacceptable.

Old and run down”

The place is old and run down. There were bed bugs on the beds that we moved to another hotel. It was so bad that when we moved to the next hotel the bugs followed us too. When we used the doorknob in the bathroom it broke.

Not worth it ”

Look nice in pic , Good :Location is good ,simple nice breakfast. Bad : Room are so dusty in every corner ,floor are so sticky end up I clean myself , waiting an hour for towel , got coffee but no kettle inform the lady but till night no kettle has been send inform again ask me go another room take and olso don have .toilet a lot stain , shower screen not wash , tap are so dirty , even smells Can felt the metal spring inside the bed Using the Blanket is itchy . Guess is reuse blanket without cover washing Overall disappointed and won’t come back again Toilet even worse and smelly

Acceptable”

If coming solo (male), you can still manage. if coming with family, don't waste your energy and time. Bathrooms are in really bad shape. If you need something to stay for cheap with great location to indian places nearby, then this can be considered. Overall, same location has other better hotels like the park which are little more expensive but worth the money.

Nightmare ”

Room walls has cockroaches walking around. Bed smells, dust is every corner inside the room and also in the whole lobby. No worth to eat the breakfast. Been trusting agoda review but this time its a no no! Booo you ruined my holiday with my family!

No wifi and no one assisted as. ”

We booked a family room with a free wifi but during our whole stay (3 days) wifi is not available. Reception told us that it is under repair. But it seems its not really available! During our check in/out no one assisted us in bringing our luggage to/from our room. I dont think they have a bell boy on their hotel. Its just a 2 or 3 star hotel but i think they should have atleast can provide the basic needs for their customers. Customer service needs to improve.

Heavily infested with cockroaches ”

It's the worst hotel I have ever stayed

Disappointed & Dissatisfied”

Reception staff were moody, abrupt and dismissive. Shower facility needed fasteners, would collapse unless held with hand. TV was unplugged and numerous requests to set it up were noted but ignored. Air-conditioning was noisy. Bathroom door was disgusting to look at. Mattress on bed was lumpy, extra bed mattress felt metallic, and again, numerous requests to replace them were noted but ignored. Will not stay in this hotel again. Disappointed & Dissatisfied.

Singapore Visit”

The property I understand will undergo a renovation. This is overdue. Noticed: 1. The shower was broken. The staff said cannot fix. 3. Curtain on one widow was not enough to cover the window. So part of the window not covered. This room exposed to Sun. 4. Mattresses are very old & worn out. The springs are hurting the back. The staff said the manager will speak to us. This never happened. Noticed the the beds did not have any base. This meant the mattresses were deteriorating fast. 5. Breakfast was satisfactory. The guests were looking for juice. 6. Some staff were abrupt. Looked unhappy. Hope the owners see these comments. I like to go again after renovation. Hope these matters are addressed.

Bad hotel at good location”

Booked a budget hotel for 1D1N later found online reviews were not good and upon checkin found hotel fully lived upto its expectations...welcomed with non interested rude receptionist..room was small toilet seat has no health faucet...no soap given for bathing n list goes on....only pluses were good location in Little India area and good Indian buffet breakfast.

Above average”

Wifi was not working in the room at all. Each time needed to come down to the lobby to use. Very good location. Too many shops around. Morning breakfast was lousy. No juice or water. Had to ask for water. Only 3in1 coffee and tea.

good”

good

good”

good

Nice place to stay”

The hotel location is good be it for availability of food or shopping or even strolling around. The staff are pleasant, well dressed and well mannered. The breakfast was tasty. I would definitely recommend for a stay.

It’s a below average hotel for mostly suitable for business pax. Room are not clean and smelly. ”

Furniture are old. Wardrobe are stuffed with old items, unwanted furniture in every corner, they are dirty.No iron and board. Leave $20 deposit to get the iron. WC is uncomfortably placed and no mirror in the room. AC is good. Breakfast is average but OK. Rate between 1-2 star. Not worth for the price. However, convenient for all asian food outlets and shopping.