Claridge House

My wife and I liked this hotel and our experience there. However, when we got home after staying there for two nights, we were charged an extra $33.00. I called and asked why, since when we checked in they told us we had pre-paid online and sent us to our rooms. They said there is a fine print somewhere that says they charge an extra fee per night from the pre-paid fee. It is just over $16.00 a night. We stay at hotels a lot. This has never happened before. The hotel claimed this is just what they do. Beware traveler. This is a nice hotel, but stay there and you will pay an extra fee.

i never check in at this hotel so how am i gonna review this hotel.

Excellent service every time. Rooms are always really clean and bed is so comfortable. Close to great restaurants and attractions. Only place I stay when I visit Chicago!

Bed is very comfy. Room is clean. This is a great hotel. Nice staff.

Our room is very nice and clean. Convenient to restaurants and small food shop. Staff is very very friendly esp. luggage guy. He is very nice. There is a small gym room to work out, ice machine and microwave available on second floor. That s all we need. Thanks.

Really great hotel especially in the price range. Staff was amazingly friendly. 20 minute max walk from the Riverwalk area at best. Rooms were very clean and I received texts checking in on me. Would definitely stay again.

Absolutely loved our stay at Claridge House! The location is great - walking distance to the L and some great food / shops. The room was on the smaller side, but everything was comfortable and clean. The staff was very helpful and accomodating. Would recommend to anyone looking!

The hotel room was comfortable and the staff were friendly. The downside was the toilet was not 100% clean and one of the glasses hadn’t been cleaned. The vending machine did not dispense and we didn’t receive a refund. The location was ok but still a slight walk to the centre.

The staff (front desk, doorman, cleaning), rooms (spacious, clean, quiet, styled) , fitness center (spacious, new equipment), bar (great Happy Hour!) and location (walking distance to great restaurants)...welcomes you from when you initially arrive and when returning from a long business day. A great "go to" hotel whenever visiting Chicago!

Location is in beautiful old town, about 35-40 min walk into downtown. Beautiful building and rooms. However, we booked a deluxe king room for an expensive rate, and when we checked in, we only received a 2 queen bed room, which we could have booked at a cheaper rate. When enquiring about this, the ladies at reception were rude, making us feel like we were an inconvenience ans stupid. They also said there was no such thing as a deluxe king bed, that it will be a fault of Agoda. On top of this, we were given a room on floor 3, which was close to the footpath - we didnt sleep for our entire stay, as very early each morning a person used the blower vac for the leaves (3am, 4.45am..), plus there was a lot of street noise over the weekend. Again, we asked to change rooms because we werent sleeping, and the reception girls did not accommodate our request., again with attitude. We were disappointed as we paid $1700 for 4 nights. So expensive, yet we didnt get one good night's sleep. .

The facility was beautiful, clean, and accommodating. Service was not up to par, as we called for extra glasses and was sent to voicemail, asked at check in desk later, and they still were not delivered. We had to go back to the check in desk to make a third request. Everyone we spoke to was extremely courteous and friendly.

The staff texted me and asked how I was enjoying my stay. I told him why I was disappointed and they never responded to me.

I needed last minute accommodations for a business meeting on upscale Oak Street and found this hidden gem just a couple blocks north on Dearborn. Quiet residential location just a couple blocks from the action of Rush and Michigan Avenue. I was traveling alone so the small room with queen bed was fine for my one-night stay. The food in the restaurant was mediocre at best but head next door to Restoration Hardware where they have an outstanding restaurant...not to mention five floors of beautiful furniture! The staff is not the most professional but friendly. I was thrilled to find this room under $200 when everything else on Magnificent Mile was well over $400. Would return for another short stay but would try another hotel in the Gold Coast area if traveling with my husband. I'd be happy owning an apartment in this neighborhood!

Staff friendly, great location

Updated hotel with Slow elevator but great staff and good facilities.

Friendly staff, good breakfast and spacious room. Really good location close to lots of bars and restaurants (5min walk) and easy walking to Magnificent Mile.

We got into Chicago at 10 pm because of a 7 hour train delay. When we reached the hotel and went to check in, the lady at the desk told us that they had no more double rooms available. When I reserved and pre-paid for the room, I pre-paid for a double room since we had all three of our children with us on this trip. She gave us a king size bed and when she called to housekeeping to get us a rollaway bed, they replied they had no more rollaway beds. So I had to sleep with two of my children and my husband in a king size bed. We had to put our five-year-old to sleep on the chair in the room. It was a terrible experience and seeing that it was $150 I feel like we did not get our money's worth at all from this hotel. We will not be returning.

!!!!!

short walk from the metro. room was small but cosy, no fridge available. enjoyed the vibrant color though.