Clarion Collection Croydon Park Hotel
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 Clarion Collection Croydon Park Hotel
Lobby Clarion Collection Croydon Park Hotel
Lobby Clarion Collection Croydon Park Hotel
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7.8
Very good
/10
(169 reviews)See what guests said
See map
8.6
Excellent
Location rating score
Excellent location
  • Houses of Parliament14.27 km
  • Big Ben14.37 km
  • Westminster Abbey14.45 km
  • London Eye14.65 km
  • Buckingham Palace14.66 km
  • St. James's Park14.77 km
  • Tower Bridge14.77 km
  • Tower of London15.04 km
  • British Museum16.42 km
  • Camden Market19.3 km
  • Free Wi-Fi

    Clarion Collection Croydon Park Hotel

    7 Altyre Road, Croydon, London, United Kingdom, CR9 5AA - See map

    This property is in high demand!

    Booked 26 times

    "Overall, excellent"
    Richard - May 23, 2018
    Very good cleanliness
    7.7 rating for cleanliness
    Very good service
    7.6 rating for service
    • 420 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Hot tub

    • Sauna

    Value for money7.6
    Location rating8.6
    Nearest airportLondon City Airport (LCY)
    Distance to airport17.5 km

    Rooms available at Clarion Collection Croydon Park Hotel

    Club Double Room
    Club Double Room
    ...
    • Room size: 35 m²/377 ft²
    • Shower and bathtub
    • 1 double bed
    Enter dates to see prices
    Family Room (2 Adults + 2 Children)
    Family Room (2 Adults + 2 Children)
    ...
    • Room size: 29 m²/312 ft²
    • Street view
    • 2 double beds
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 27 m²/291 ft²
    • Street view
    • 2 single beds
    Enter dates to see prices
    Double Room
    Double Room
    ...
    • Room size: 27 m²/291 ft²
    • Street view
    • 1 double bed
    Enter dates to see prices
    Triple Room
    Triple Room
    ...
    • Room size: 27 m²/291 ft²
    • Street view
    • 2 single beds and 1 sofa be...
    Enter dates to see prices
    Executive Double Room
    Executive Double Room
    ...
    • Room size: 27 m²/291 ft²
    • Street view
    • 1 double bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 35 m²/377 ft²
    • Street view
    Enter dates to see prices
    Single Standard
    Single Standard
    ...
      Enter dates to see prices
      Suite
      Suite
      ...
      • Separate shower/bathtub
      Enter dates to see prices
      Standard Room, 3 Single Beds
      Standard Room, 3 Single Beds
      ...
      • Separate shower/bathtub
      Enter dates to see prices

      What people love about Clarion Collection Croydon Park Hotel

      • 10.0
        Exceptional
        Staff 

        "Thanks for the excellent reception staff, you are doing a great job."

        Ayo

        |

        July 14, 2018

      • 8.8
        Excellent
        Cleanliness

        "The room and the facilities was clean and spacious and very quiet."

        Lauren

        |

        October 30, 2018

      • 8.8
        Excellent
        Location

        "The location was excellent, as it was minutes from ECR station."

        Lauren

        |

        October 30, 2018

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      More about Clarion Collection Croydon Park Hotel

      More about Clarion Collection Croydon Park Hotel

      10.0
      Exceptional

      "Cleanliness, pleasant staff, excellent food, close to bus, t..."

      Debbie

      |

      August 28, 2018

      An overview

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      Most talked about facilities

      Breakfast
      5 mentions
      Housekeeping
      4 mentions
      Food & Dining
      2 mentions
      Swimming Pool

      What they offer

      10.0
      Exceptional
      Breakfast

      "Full English breakfast buffet had a comprehensive selection ..."

      William

      |

      July 4, 2018

      View all reviews
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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Food and dining

      Breakfast options

      Continental
      Full English/Irish

      Restaurants on site

      Oscars Brasserie
      Cuisine:European, International
      Menu:Buffet

      Nearby restaurants

      British cuisine
      British cuisine
      The Earl Ferrers
      6.3 km British
      Cut The Mustard
      6.9 km British
      19 Pop Up
      7.4 km British
      American cuisine
      American cuisine
      Creams
      4.6 km American
      Frankie and Benny's
      4.7 km American, Italian
      Gourmet Burger Kitchen - Wimbledon
      9.2 km American, International
      European cuisine
      European cuisine
      Azzurri Pizzeria
      5.8 km European, Mediterranean, Pizza
      Lisboa Grill
      8.6 km European, Portuguese
      The Balham Lounge
      8.7 km European

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      Property's guest policies

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      Some helpful facts

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      Reviews of Clarion Collection Croydon Park Hotel from real guests

      Overall rating
      7.7
      Very good
      From 3073 reviews
      Provided by verified guests of
      Agoda Reviews (169)Booking.com Reviews (2902)
      Rating via Agoda7.8
      /
      10
      Cleanliness7.7
      Facilities7.4
      Location8.6
      Service7.6
      Value for money7.6
      High score for London
      Rating
      9+ Exceptional (20)
      8-9 Excellent (8)
      7-8 Very Good (19)
      6-7 Good (6)
      <6 Below Expectation (17)
      Time of the year
      Mar - May (13)
      Jun - Aug (29)
      Sep - Nov (15)
      Dec - Feb (13)
      All guests (169)
      All languages
      Showing 70 verified guest comments
      1234
      8.4
      Excellent
      Janice from United Kingdom
      Couple
      Stayed 1 night in June 2019

      Excellent”

      Very good, friendly front desk staff especially as we arrived at midnight. Room very spacious, good bed. Shower over bath was rather old and seemed to be coming adrift, needs some attention, bath could be a bit slippery when climbing out. A separate shower cubicle is preferable. Had to put electric kettle on the floor to reach the power point. But generally, a pleasant stay.

      Reviewed June 30, 2019
      7.6
      Very good
      Linn from Norway
      Family with teens
      Stayed 5 nights in June 2019

      Great hotel, ok price and easy to go to London”

      If you book early before check in, the price is good. The customer service through Agoda was great. If you book here, be aware to check the date of payment. I thought I could pay when I arrived, but since the due date was in the weekend I couldn’t fix payment. The mail said I had to pay within 44 hours, but they cancelled my room before that. (I had try another card) Then I had to book room again to a more expensive price. My fault about the payment but wish they could let me keep the room until the 44 hours had passed. The breakfast was a bit fairly, but a typical english breakfast it was. The leisure Club with bubble bath and pool was also great, didn’t try the gym but it also looked good!! One in the staff put the towels in his mouth to fold them(!!) a bit strange ;) 3-4 minutes to train Station; 20 minutes to London and 20 minutes to Gatwick. Buy the oyster visitor card, to get around in London. Lots of stores and restaurants in the area; Primeark and taco bell😊

      Reviewed June 29, 2019
      4.8
      Shobana from United Kingdom
      Couple
      Stayed 1 night in April 2019

      Acceptable”

      I wouldn’t recommend if you’re looking for a modern room. I paid for an executive room and I got an dated room with nonworking air con. Though I was moved very quickly I don’t believe the room I was given in then was what I had booked. The location is good however.

      Reviewed April 22, 2019
      9.2
      Exceptional
      Brenda from United Kingdom
      Group
      Stayed 1 night in February 2019

      Exceptional”

      Ideal for travel without a car as public transport links only 5 minutes away. Hotel was great. Didn’t manage to visit leisure facilities but if as good as the room couldn’t be better. Comprehensive breakfast set us up for the day & staff couldn’t have been more helpful. All in all a good experience

      Reviewed March 01, 2019
      8.4
      Excellent
      Richard from United States
      Solo traveler
      Stayed 3 nights in May 2018

      Great value in an excellent location”

      Have to think out of the box to find a good value hotel in London. Croydon Park is a five minute walk from a rail station that can get you to most of the southeast and south in an hour, and London Victoria within 15 minutes. Hotel is a bit old but has a great bar with reasonable prices, same for the breakfast. Overall, excellent

      Reviewed May 23, 2018
      3.6
      Nie-esha from United Kingdom
      Couple
      Stayed 1 night in June 2019

      My room contained hair on the bed, I suffer dust allergies and as soon as I arrived in the room ”

      I had to rush for my medication

      Reviewed July 04, 2019
      10.0
      Exceptional
      Roserlinda from Malaysia
      Couple
      Stayed 1 night in December 2018

      Lovely Location near to Metro”

      Lovely stay friendly staff. will be back again

      Reviewed December 13, 2018
      10.0
      Exceptional
      Roserlinda from Malaysia
      Couple
      Stayed 1 night in December 2018

      Near by to East Craydon Station”

      I love the friendly staffs Fast check in Great smile Good location Distance from City of London is 30min by Train. Clean and Tidy

      Reviewed December 09, 2018
      8.0
      Excellent
      Precious from United Kingdom
      Couple
      Stayed 1 night in October 2018

      Good but needs improvements ”

      The temperature gage in room was broken this is the 3rd room I’ve stayed in with this issue and also Reception and checking in way too slow only one person on the desk with a que of people

      Reviewed October 21, 2018
      7.2
      Very good
      Richard from United States
      Business traveler
      Stayed 4 nights in August 2018

      So very hot”

      I enjoyed the public space on the ground floor, which is air conditioned, the breakfasts and the gym. The room was very uncomfortable because there was no air conditioning, the fan blew hot air, and the window only slightly opened, allowing for very little ventilation. Overall the hotel, which I love for the bar and location and good prices, is quite tired and in need of some renovations.

      Reviewed August 10, 2018
      8.0
      Excellent
      Helen from United Kingdom
      Couple
      Stayed 1 night in July 2018

      Good size room but don’t share information efficiently enough ”

      Good hotel but when we booked we weren’t informed that there would be no power on Sunday. We only booked that hotel so that we could use the pool facilities but it was closed all day on Sunday. Due to the power cut there would be no tv, hot water, WiFi, lifts, food from 10am which is early considering checkout isn’t until 12. We asked for breakfast as compensation for the lack of facilities available and were told no, there’s nothing that can be done. I think that customers should have been told before arrival.

      Reviewed July 17, 2018
      3.2
      Jianjun from Hong Kong
      Solo traveler
      Stayed 2 nights in June 2018

      Disaster ”

      I have paid for three nights month ago before my travel. However when I arrived at 11:00pm for check in I was told my room was overbooked. I was put to another hotel few miles away with Taxis. They have agreed to let me stay at another hotel for my all three nights if I can drive there by myself as I would go out early and come back later due to heavy business activities without time for checking in, out and traveling. I drove the new hotel stayed there. On the second day, when I come back to the new hotel at 11:00 pm and found they have removed all my stuff from my room. I drove back to the Croydon Park hotel. Next morning I found the new hotel forgot to take my original IPhone mobile charge and cable. So I talked the hotel, what I have get is a copied IPhone charge and cable. The service of this is completely disaster. In the first night, the check in and out and transport between two hotel, taking hours away from me. I am in process to seek legal action towards them now.

      Reviewed June 30, 2018
      3.2
      Jianjun from Hong Kong
      Solo traveler
      Stayed 2 nights in June 2018

      Not reliable ”

      I have paid for three nights month ago before my travel. However when I arrived at 11:00pm for check in I was told my room was overbooked. I was put to another hotel few miles away with Taxis. They have agreed to let me stay at another hotel for my all three nights if I can drive there by myself as I would go out early and come back later due to heavy business activities without time for checking in, out and traveling. I drove the new hotel stayed there. On the second day, when I come back to the new hotel at 11:00 pm and found they have removed all my stuff from my room. I drove back to the Croydon Park hotel. Next morning I found the new hotel forgot to take my original IPhone mobile charge and cable. So I talked the hotel, what I have get is a copied IPhone charge and cable. The service of this is completely disaster. In the first night, the check in and out and transport between two hotel, taking hours away from me. I am in process to seek legal action towards them now.

      Reviewed June 30, 2018
      7.6
      Very good
      Gerrie from United Kingdom
      Solo traveler
      Stayed 1 night in January 2019

      Excellent Value for Money”

      Chose this hotel because of the price and it's proximity to East Croydon station. I took the bus to Croydon town centre and it was only a short walk to the hotel. There are a few supermarkets, cafes and bars nearby. I had a very smooth check in. The room was large and very clean. I really love the little touches lke the dressing gown and slippers left on my bed. My only issue was the noisy couple in the other room. I used the sauna a couple of times and it was small but did the job. I would use this hotel again. I used express check so that meant I didn't have to queue.

      Reviewed January 19, 2019
      7.6
      Very good
      Terence from Australia
      Couple
      Stayed 2 nights in January 2019

      Not always perfect but welcoming and focused on making any shortfall rectified... Realistic Staff!”

      To say that there were no issues would not be true, however these issues were effectively, professionally and compassionately addressed. I would recommend this hotel for its comfort and great location and the knowledge that decision makers there are very customer focused! Thank you to the front of house staff/leaders for your approach.

      Reviewed January 10, 2019
      7.2
      Very good
      Bogdan-Stefan from United Kingdom
      Couple
      Stayed 2 nights in December 2018

      Good hotel, could have been better”

      We booked this hotel specially because of its pool and on-site restaurant - both of which were closed when we arrived, so we never got the chance to use them during our whole stay. Staff were polite, room was comfortable and breakfast was good, just a shame most of the facilities were closed as this was the reason we chose to stay here!

      Reviewed January 04, 2019
      4.8
      Gregory from United Kingdom
      Business traveler
      Stayed 1 night in December 2018

      Acceptable”

      A shambolic, chaotic mess, with staff who all appeared to be on their first shift and the most deplorably rude restaurant ‘manager’ I have ever encountered - his lack of people skills was breathtaking.

      Reviewed December 11, 2018
      3.2
      Rikesh from United Arab Emirates
      Solo traveler
      Stayed 2 nights in December 2018

      Not worthy of 4*”

      This hotel is definitely not worthy of 4*. Neither of FD, RS, HK answers the intercom. If you need anything then go to FD in person and request. Room interior is probably worth 1 or 2*. The only good thing is the location. However there are few more hotels nearby which are definitely worth exploring. Sorry but definitely not at all a recommended.

      Reviewed December 09, 2018
      8.0
      Excellent
      David from United Kingdom
      Couple
      Stayed 1 night in December 2018

      Very good”

      Friendly and helpful staff and a convenient location for what we needed to do that weekend.

      Reviewed March 18, 2019
      9.2
      Exceptional
      Precious from United Kingdom
      Couple
      Stayed 1 night in September 2018

      Exceptional”

      nice room very spacious good facilities and nice staff

      Reviewed September 12, 2018
      1234
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      Clarion Collection Croydon Park Hotel
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      • Excellent location
      • Houses of Parliament
      • East Croydon Train Station is within 0.41 km