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Exterior view, Radisson Hotel West Memphis in West Memphis (AR)
King Bed Roll-In Shower Sofa Bed Non Smoking - Bathroom, Radisson Hotel West Memphis in West Memphis (AR)
Lobby, Radisson Hotel West Memphis in West Memphis (AR)
Swimming pool, Radisson Hotel West Memphis in West Memphis (AR)
Fitness center, Radisson Hotel West Memphis in West Memphis (AR)
Ballroom, Radisson Hotel West Memphis in West Memphis (AR)
Ballroom, Radisson Hotel West Memphis in West Memphis (AR)

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8.5

Excellent

984 reviews

984 reviews

Housekeeping8
Breakfast4
24-hour front desk1
See map
See map

8.6

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Mid-South Community College 5.8 km
Hog Pen 6.0 km
West Memphis Municipal Airport 6.9 km
Memphis International Airport 20.4 km
Millington-Memphis Airport 33.8 km
Olive Branch Airport 39.0 km
Tunica Municipal Airport 55.6 km
Jonesboro Municipal Airport 87.5 km
Arkansas International Airport 90.8 km
University Oxford Airport 103.1 km
Newly built in 2021
2022

Radisson Hotel West Memphis

2007 South Service Road, East Service, West Memphis (AR), United States, 72301-2233 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the East Service part of West Memphis (AR), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous West Memphis Municipal Airport. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Front desk [24-hour]

Free airport transfer

Newly built

Free Wi-Fi in all rooms!

Sauna

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."
Facilities

Front desk [24-hour]

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Check-in/out [express]

Luggage storage

Value for money8.2
Location rating8.6

Rooms available at Radisson Hotel West Memphis

2 Queen Beds Accessible Non-Smoking
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
2 Queen Beds Non Smoking
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 queen beds
Enter dates to see prices
King Bed Sofa bed Non Smoking
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
King Bed Roll-In Shower Sofa Bed Non Smoking
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
King Bed Studio Suite Sofa bed Non Smoking
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
King Premium Studio Sofa Bed Non-Smoking
...
  • 1 king bed
Enter dates to see prices
STUDIO King-Premium Studio Ste-Kitchenette-Sofa-Nonsmk
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Premium Studio Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette
...
  • Shower
  • Kitchenette
  • 1 sofa bed and 1 king bed
Enter dates to see prices
Premium King Studio Suite with Kitchenette - Non-Smoking
...
  • Kitchenette
Enter dates to see prices
ACCESSIBLE KING SIZE BED
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Radisson Hotel West Memphis?

    Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Radisson Hotel West Memphis?

    A stay at Radisson Hotel West Memphis also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Radisson Hotel West Memphis has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel.

    Is breakfast offered at Radisson Hotel West Memphis?

    Start your mornings right, with the continental and buffet breakfast options offered at Radisson Hotel West Memphis. Full american breakfast is available for guests.

    What are my dining options at Radisson Hotel West Memphis?

    Radisson Hotel West Memphis features an on-site restaurant for your dining convenience. Dinner is served here. Light meal like coffee or tea is served using only quality ingredients.

    Can special events be hosted at Radisson Hotel West Memphis?

    Your special occasion or event can be hosted at the Radisson Hotel West Memphis's venue. You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Radisson Hotel West Memphis. Small or intimate events like birthday parties, entertainment events and graduation parties can also be accomodated. Services for wireless internet and audio-visual equipment are offered to help your event go smoothly.

    Can business events be hosted at Radisson Hotel West Memphis?

    On-site venues and convenient event services make Radisson Hotel West Memphis an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The venue available at the hotel can accommodate up to 500 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Radisson Hotel West Memphis?

    Radisson Hotel West Memphis does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What restaurants are nearby Radisson Hotel West Memphis?

    Restaurants including Las Margaritas Mexican Grill, Waffle House and Sammy Hagar's Red Rocker Bar & Grill are popular in Radisson Hotel West Memphis’s neighborhood which is known as East Service.

    See map

    Explore the neighborhood

    What people love about Radisson Hotel West Memphis

    • 8.8

      Excellent
      Cleanliness

      "Things were clean, easy, well lit parking, pretty good breakfast, easy check-in, good bed and shower, everything worked."

      Jerry

      |

      December 24, 2021

    • 8.4

      Excellent
      Cleanliness

      "It was clean."

      Brenda

      |

      November 29, 2021

    • 10

      Exceptional
      Location

      "The hotel is close to everything as far as stores, restaurants, drugstores, and near both I-40 and i-55 interstates!"

      Trena

      |

      November 27, 2021

    Overall rating:

    8.5

    Excellent
    984 reviews
    Cleanliness
    8.3
    Facilities
    8.7
    Location
    8.6
    Read all reviews >
    More about Radisson Hotel West Memphis

    More about Radisson Hotel West Memphis

    Radisson Hotel West Memphis

    With a wide range of services catered to both business and leisure travelers, Radisson Hotel West Memphis makes sure you get the best out of your stay.
    The superior services and facilities offered at Radisson Hotel West Memphis will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Your explorations of West Memphis (AR) can be assisted with the shuttle services available here. Parking is provided free of charge for guests.
    You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out and luggage storage. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Radisson Hotel West Memphis. The hotel's daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
    Smoking may only take place in restricted designated areas.
    Guests are guaranteed a comfortable stay while at Radisson Hotel West Memphis. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. Some rooms have television to keep guests entertained. You may be assured to know that a refrigerator is available in some select rooms.
    You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


    Dining and things to do

    Wake up with no worries at Radisson Hotel West Memphis, where breakfast is provided free of charge. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
    Radisson Hotel West Memphis promises you a fun-packed holiday with a variety of activities and facilities. Warm up at the end of the day with a visit to the massage and sauna. The many offerings at Radisson Hotel West Memphis ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
    Test your skills! Get competitive with your travel group or other guests, at the hotel's tennis court and golf course on site. No need to go anywhere after dinner -- play with friends or family at the games room and shared lounge and TV area.

    Show less

    Amenities and facilities

    Excellent
    Facilities

    8.7

    Languages spoken
    • English
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet [LAN]
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Fitness center
    • Game room
    • Golf course [on-site]
    • Massage
    • Sauna
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Tennis court
    Cleanliness and safety
    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast takeaway service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • Alcohol
    • Bar
    • Bottle of water
    • Breakfast [buffet]
    • Breakfast [continental]
    • Breakfast [free]
    • Breakfast service
    • Fruits/snacks
    • Restaurants
    • Snack bar
    • Vending machine
    Services and conveniences
    • Air conditioning in public area
    • Cash withdrawal
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Heating in public area
    • Ironing service
    • Laundromat
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Xerox/fax in business center
    Land sports
    • Golf course (within 3 km)
    Access
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Service animals are welcome
    • Smoke alarms
    Getting around
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Shuttle service

    Food and dining

    Breakfast options
    • American
    Restaurants on site
    Double J BBQ & Smokehouse
    • No additional information available

    Location

    2007 South Service Road, East Service, West Memphis (AR), United States, 72301-2233
    Excellent
    Location

    8.6

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-2 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 3-18 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 19 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from15:00
    • Check-out until11:00
    Getting around
    • Airport transfer fee0 USD
    The property
    • Number of bars/lounges1
    • Number of floors4
    • Number of restaurants1
    • Number of rooms 121
    • Year property opened2021
    • Most recent renovation2021

    Property announcements

    Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

    Bookings from non-local guests are accepted; guests whose residence is within 80 kilometers from the property will not be allowed to check in.

    Reviews of Radisson Hotel West Memphis from real guests

    Provided by verified guests of Agoda
    8.3
    /
    10
    Excellent
    Cleanliness8.3
    Facilities8.7
    Location8.6
    Service8.6
    Value for money8.2
    High score for West Memphis (AR)
    Rating
    9+ Exceptional (11)
    8-9 Excellent (3)
    7-8 Very Good (0)
    6-7 Good (2)
    <6 Below Expectation (3)
    Time of the year
    Mar - May (2)
    Jun - Aug (3)
    Sep - Nov (8)
    Dec - Feb (6)
    Showing 19 verified guest comments
    10.0
    Exceptional
    Candice from United States
    Family with young children
    2 Queen Beds Non Smoking
    Stayed 1 night in July 2021

    GREAT HOTEL”

    This place was very clean. When I arrived I ran into a problem with my deposit and I must say the manager was not trying to help me at all, so I grabbed a business card and called the man over the hotel. When I tell you he was the best and I was able to get my room. The pool is open and they do have HOT BREAKFAST as advertised even with COVID. I will most definitely return.

    Reviewed July 22, 2021

    See room deals

    10.0
    Exceptional
    Ranelle from United States
    Couple
    King Bed Sofa bed Non Smoking
    Stayed 1 night in February 2022

    Multiple visits”

    My dad is in the hospital in Memphis and we had to make several different trips here on every occasion we felt very safe at the hotel it is very clean the staff was amazing and the breakfas it was decent as well! This hotel is definitely my go to.

    Reviewed February 22, 2022

    See room deals

    10.0
    Exceptional
    JERA from United States
    Solo traveler
    2 Queen Beds Non Smoking
    Stayed 1 night in August 2021

    Best bang for the buck! ”

    I was surprised at how clean and how big the room was. It was very quiet and comfortable. The only problem is dont they to order pizza in that area, they dont have any drivers!

    Reviewed August 27, 2021

    See room deals

    10.0
    Exceptional
    Jenee from United States
    Couple
    King Bed Sofa bed Non Smoking
    Stayed 2 nights in December 2021

    Great!”

    This is a great place to stay, staff was friendly, everything was clean. Bernard the bartender is amazing! Definitely recommend

    Reviewed January 03, 2022

    See room deals

    10.0
    Exceptional
    Trena from United States
    Business traveler
    King Bed Sofa bed Non Smoking
    Stayed 1 night in November 2021

    Awesome for business pros!”

    The hotel is close to everything as far as stores, restaurants, drugstores, and near both I-40 and i-55 interstates! Super FAST internet! Very safe location and great parking also.

    Reviewed November 27, 2021

    See room deals

    10.0
    Exceptional
    Carol from United States
    Couple
    King Bed Sofa bed Non Smoking
    Stayed 1 night in October 2021

    Exceptional”

    Spotlessly clean, perfectly located. Breakfast was really nice. We will be back!

    Reviewed October 21, 2021

    See room deals

    10.0
    Exceptional
    Christopher from United States
    Family with teens
    2 Queen Beds Non Smoking
    Stayed 1 night in October 2021

    Very satisfied ”

    Clean facility, decent location right over the river & great breakfast. I was very pleased.

    Reviewed October 30, 2021

    See room deals

    9.2
    Exceptional
    Yasmeen from United States
    Couple
    King Bed Sofa bed Non Smoking
    Stayed 4 nights in March 2022

    Great location”

    Close to downtown Memphis. Staff very polite and friendly. First room hadn’t been cleaned all the way. Front desk was very nice and promptly moved us to a clean room. Would stay again. Full hot breakfast too!

    Reviewed April 05, 2022

    See room deals

    10.0
    Exceptional
    Joseph from United States
    Business traveler
    King Bed Sofa bed Non Smoking
    Stayed 3 nights in September 2021

    Great Stay!”

    Highly Recommend. 5 Stars.

    Reviewed September 17, 2021

    See room deals

    9.2
    Exceptional
    william from United States
    Couple
    2 Queen Beds Non Smoking
    Stayed 2 nights in December 2021

    Morning buffet ”

    First day lots of items were not replenished in a timely manner all of these were out at the same time - coffee cups, bread, meat, yogurt. Second day the 6:00am breakfast was not open until 6:30.

    Reviewed December 23, 2021

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    8.8
    Excellent
    Jerry from United States
    Couple
    King Bed Sofa bed Non Smoking
    Stayed 1 night in December 2021

    zero complaints”

    I think this is a fairly new hotel but as my title, zero complaints. Things were clean, easy, well lit parking, pretty good breakfast, easy check-in, good bed and shower, everything worked. Great workout facilities.

    Reviewed December 24, 2021

    See room deals

    8.8
    Excellent
    Walter from United States
    Solo traveler
    King Bed Sofa bed Non Smoking
    Stayed 1 night in October 2021

    Brand New condition”

    Had a very peaceful night's rest and the free breakfast was great. If you need a place to stay in West Menphis this would be it.

    Reviewed October 19, 2021

    See room deals

    8.4
    Excellent
    Brenda from United States
    Solo traveler
    King Bed Sofa bed Non Smoking
    Stayed 1 night in November 2021

    Bring Ear Plugs ”

    It was clean. Staff was pleasant. The walls were thin though. I could hear alarms, people talking I’m the hallway, etc etc.

    Reviewed November 29, 2021

    See room deals

    6.8
    Good
    Aaron from United States
    Couple
    2 Queen Beds Non Smoking
    Stayed 1 night in December 2021

    Inexpensive, still needs cleaning”

    This hotel made the bold decision to have laminate floors throughout the hotel instead of carpeting. This would be fine, but they seemingly don't provide their cleaning service workers with a mop or vacuum, and instead they do a light sweep of the rooms between stays. They also don't seem to dust the rooms, either. It's cheap and has some nice amenities, but I'm not sure I'd stay there again.

    Reviewed December 14, 2021

    See room deals

    6.8
    Good
    Cassandra from United States
    Family with teens
    2 Queen Beds Non Smoking
    Stayed 2 nights in October 2021

    Great potential”

    This location has great potential but I wouldnt choose to stay here again. I just noticed little things like the light fixtures, shower curtain and the linen. The housekeeper was lazy, she only asked me for my dirty towels. She didnt ask me if I wanted service! She did nothing and she did not replace my towels. Overall, the staff was great!

    Reviewed October 11, 2021

    See room deals

    4.8
    Kathleen from United States
    Couple
    2 Queen Beds Non Smoking
    Stayed 1 night in June 2021

    Questionable staff”

    I booked the hotel specifically because it had a bar and restaurant. I found out the bar and restaurant were closed AFTER I had checked in and taken my bags to my room. When I asked the receptionist about this 1. She blamed me and my son telling me that we were “too chatty” and “interrupting” her and so she didn’t have time to tell me the restaurant and bar were closed (at 5:15pm). So, in other words, she blamed me for her not doing her job. She was not wearing a name tag so I asked for her name 2. She refused to give me her name 3. I asked to speak to a manager. She (Katara) picked up the phone (I thought she was calling the manager) but no, I suddenly heard her talking to my son who was trying to sleep in the room and she told him that he needed to, “fetch his mother.” Katara was defensive and completely inappropriate. It was the worst customer service I have ever experienced! The manger Lori Lucas was lovely and she saved the day, but the staff needs to be better trained there.

    Reviewed July 04, 2021

    See room deals

    Dear Valued Guest, On behalf of our entire staff at Radisson Hotel West Memphis - WMAR we apologize for the concerns you shared about your experience at this hotel.  I have addressed the issues ___(insert issues)___ with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations. Sincerely, Radisson WM Management

    Responded July 04, 2021
    Radisson Hotel West Memphis
    4.8
    Bernard from United States
    Couple
    King Bed Sofa bed Non Smoking
    Stayed 1 night in November 2021

    Stay at Radisson West Memphis”

    I would not recommend staying at this hotel. First room designated for us had not been cleaned, with towels still on the floor. Second room was not much better due to many loud neighbors. We left quickly the next morning. This was not a Radisson quality facility that I have enjoyed staying at in past experiences.

    Reviewed November 14, 2021

    See room deals

    2.0
    Marsha from United States
    Couple
    King Bed Sofa bed Non Smoking
    Stayed 1 night in December 2021

    Not satisfied”

    I arrived at the Radisson Hotel on December 31, and when I tried to confirm my reservation I was told that do to my address in Memphis that the Hotel was unable to rent me a room. Remember the room was paid for in advance. So I asked the front desk clerk about my refund. She had told me that we don't do the refunds here you have call the booking agent

    Reviewed January 03, 2022

    See room deals

    10.0
    Exceptional
    Edward from United States
    Solo traveler
    2 Queen Beds Non Smoking
    Stayed 1 night in March 2022

    peler”

    peler

    Reviewed February 22, 2023

    See room deals

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