CLARO Makassar Hotel & Convention
Deluxe - Room plan CLARO Makassar Hotel & Convention
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8.1
Excellent
/10
(769 reviews)See what guests said
See map
8.2
Excellent
Location rating score
Excellent location - 2.23 kilometers from city center
  • State University of Makassar500 m
  • Sultan Alauddin Street530 m
  • Rumah Sakit Umum Islam Faisal790 m
  • Universitas Islam Negeri Alauddin Makassar850 m
  • Grestelina Hospital1.65 km
  • Rsud Labuang Baji1.71 km
  • Mall Ratu Indah1.81 km
  • Panakkukang Mall2.07 km
  • Rumah Sakit Gia Bersalin2.16 km
  • Kantor Cabang Askes Komersial2.17 km
  • Free Wi-Fi

    CLARO Makassar Hotel & Convention

    jalan A.P. Pettarani No. 3, Makassar City Center, Makassar, Indonesia, - See map
    "The hotel is a very family friendly hotel, large amount of kids around and lot of noise from neighbor rooms, the entire night - not much sleep here..."
    Guido - June 2, 2017
    Exceptional reputation
    Recommended by 91% of guests
    Excellent facilities on premise
    8.6 facilities on premise
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Hot tub

    • Sauna

    • Steamroom

    Don't miss out!

    5 travelers have booked today.

    Property ranking|Compared to 633 Makassar properties
    See all rankings
    Review score - United States
    8.8/10
    Room comfort score
    7.7/10
    Room size
    32 sqm.
    Service score
    8.0/10
    Better than
    98
    %
    of Makassar properties
    Better than
    97
    %
    of Makassar properties
    Bigger than
    97
    %
    of Makassar properties
    Better than
    95
    %
    of Makassar properties
    Value for money8.0
    Distance to city center1 km
    Location rating8.2
    Nearest airportSultan Hasanuddin International Airport (UPG)
    Distance to airport16.4 km

    Rooms available at CLARO Makassar Hotel & Convention

    7.7
    Very good
    Room comfort & quality
    Ramadhan Special
    Ramadhan Special
    ...
    • Room size: 20 m²/215 ft²
    Enter dates to see prices
    Deluxe Pool View
    Deluxe Pool View
    ...
    • Room size: 36 m²/388 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 41 m²/441 ft²
    • Separate shower/bathtub
    • 1 queen bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 20 m²/215 ft²
    • Shower
    • 1 double bed
    Enter dates to see prices
    Superior Room - No Window
    Superior Room - No Window
    ...
    • Room size: 24 m²/258 ft²
    • Shower
    • 1 double bed or 2 single be...
    Enter dates to see prices
    standard superior
    standard superior
    ...
    • No Windows view
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    Deluxe Pool Room
    Deluxe Pool Room
    ...
      Enter dates to see prices
      Junior Suite Club
      Junior Suite Club
      ...
        Enter dates to see prices
        Apartment
        Apartment
        ...
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          Run of House
          Run of House
          ...
            Enter dates to see prices

            What people love about CLARO Makassar Hotel & Convention

            • 8.8
              Excellent
              Spaciousness

              "The hotel is very huge just like a mall."

              Ito

              |

              June 20, 2018

            • 8.0
              Very good
              Breakfast

              "The breakfast offered many kinds of food and I enjoyed the breakfast menu."

              hanna

              |

              July 19, 2018

            • 7.6
              Very good

              "Overall its a very nice hotel, value for money?"

              RIZAL

              |

              November 13, 2018

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            More about CLARO Makassar Hotel & Convention

            More about CLARO Makassar Hotel & Convention

            8.4
            Excellent

            "Good location, great facilities,"

            Rizkia N.

            |

            November 16, 2018

            An overview

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            What they offer

            7.2
            Very good

            "The foods are very tasty."

            indah

            |

            October 28, 2017

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Reviews of CLARO Makassar Hotel & Convention from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (769)Booking.com Reviews (222)
            8.1
            /
            10
            Cleanliness8.1
            Facilities8.6
            Location8.2
            Room comfort and quality7.7
            Service8.0
            Value for money8.0
            Rating
            9+ Exceptional (120)
            8-9 Excellent (93)
            7-8 Very Good (179)
            6-7 Good (63)
            <6 Below Expectation (62)
            Time of the year
            Mar - May (119)
            Jun - Aug (143)
            Sep - Nov (108)
            Dec - Feb (147)
            All guests (769)
            All room types
            All languages

            Show reviews that mention 

            Showing 517 verified guest comments
            12345
            8.8
            Excellent
            Muslim from Indonesia
            Family with young children
            Deluxe
            Stayed 3 nights in June 2019

            Good”

            Good

            Reviewed June 27, 2019
            5.6
            Bresslauer from Indonesia
            Family with young children
            Junior Suite
            Stayed 2 nights in June 2019

            3 Star only”

            Room - old, clean but not up to a 4 star standard Breakfast is bad Best swimming pool in Makassar

            Reviewed July 02, 2019
            9.2
            Exceptional
            Bambang from Indonesia
            Business traveler
            Deluxe
            Stayed 1 night in May 2019

            Great Property ”

            Value of money and location

            Reviewed May 05, 2019
            8.8
            Excellent
            Ito from Indonesia
            Solo traveler
            Deluxe
            Stayed 1 night in June 2018

            a 5 star experience that wows me”

            it was a great experience to stay at Grand Clarion Makassar. I was lucky to get the special price from Agoda. the hotel is very huge just like a mall...quite amazing selection of breakfast menu. well, would love to stay there again...

            Reviewed June 20, 2018
            8.0
            Excellent
            Almira from Indonesia
            Couple
            Deluxe
            Stayed 2 nights in September 2017

            Old but still goodie”

            The hotel is convenient but since it's old I saw a cockroach one night. It was small but not one thing I'd like to see in a hotel room. Ballroom is good and grand entrance is sufficient for guests. I think many hotels better than this one.

            Reviewed November 09, 2017
            10.0
            Exceptional
            RUSWANDI from Indonesia
            Family with young children
            Deluxe
            Stayed 1 night in January 2017

            My parents love the hotel ”

            There are lots of new hotel in Makassar now. But my parents and our bug family always want to stay here. It's a big hotel, the swimming pool is one of the best in Makassar and we got good clean room. The staffs are friendly even though sometimes they seemed in a rush. We always get complimentary Markisa juice which really good and so Indonesia! Did I mention Clarion's breakfast which cater international and local foods in a big spread buffet? We will come back again, for sure.

            Reviewed June 11, 2017
            8.4
            Excellent
            athif from Indonesia
            Business traveler
            Deluxe
            Stayed 1 night in March 2017

            No hot towels and welcome drink for me.”

            Stay was great, but I was the only person who was not offered a welcome drink during the check in. The front desk staff did not treat their customers equally which is disappointing. A nicer hotel behind this hotel will be my next destination.

            Reviewed May 21, 2017
            10.0
            Exceptional
            athif from Indonesia
            Business traveler
            Deluxe
            Stayed 1 night in February 2017

            Great Experience”

            On of my new favorite hotel in Makassar. Known for it's best pool and the hotel is quite busy with may airlines crew staying here. Many entertainment places connected to the hotel. Should not charge a parking fee for just a drop off, though

            Reviewed May 21, 2017
            10.0
            Exceptional
            Jonathan from United States
            Couple
            Stayed 2 nights in March 2017

            Excellent quality and comfort all around--best place to stay in Makassar!”

            No cons for us, all pros, with extra comfortable bed/room, beautiful facilities including awesome swimming pool area, excellent food with lots of choices, friendly/helpful staff, great value for an affordable cost. We will stay here again.

            Reviewed March 27, 2017
            9.6
            Exceptional
            Kuncoro from Indonesia
            Business traveler
            Deluxe
            Stayed 2 nights in March 2017

            Declining but Comfortable Anyway”

            This hotel is now declining: no more welcome drinks, sofas need replacements, AC switches have holes, safe deposit box lost numbers, water heater needs repairing. But I could sleep comfortably & had a great breakfast with affordable price in one of the biggest hotel in Makassar. Still recommended.

            Reviewed March 18, 2017
            8.4
            Excellent
            Vimaladewi from Indonesia
            Business traveler
            Deluxe Pool View
            Stayed 2 nights in September 2016

            Good for business hotel”

            It's located in the center of the city. If you want to have business in Makassar, this will be fine. But for pleasure, I suggest you choose other hotels in Losari area. The rooms were big but kinda empty and the decoration (if any) was a bit boring. The staff were polite and helpful though, and the breakfast were good and tasty.

            Reviewed September 26, 2016
            8.3
            Excellent
            Irwan from Indonesia
            Business traveler
            Deluxe
            Stayed 1 night in May 2014

            One of great hotel in Makassar”

            Location, near to entertainment area, and shopping area

            I arrived at the hotel at night and they give me a free room upgrade that time as the standard room is a bit fully booked. The room was nice with separate guest room, but the cleanliness condition is a bit bad as there's some ants in the room. I think they need to check the cleanliness of each room more detail. But overall this hotel was one of the good hotel in Makassar.

            Reviewed June 04, 2014
            8.3
            Excellent
            ANDERONIKUS from Indonesia
            Solo traveler
            Deluxe
            Stayed 2 nights in August 2013

            It was great. I love the hotel.”

            Spacious rooms, GREAT breakfast, and attentive staffs.

            Last Eid el Fitr was a busy day for the hotel staff. Many families with children spent holidays there. Due to the large number of guests, breakfast could be a disaster if they were not well prepared, but the hotel staff worked really well. Food were fresh and available at any time at any corner. Hotel staff stayed attentive and smiling while serving the crowd. I love the food. I like the staff's attitude.

            Reviewed May 05, 2014
            8.0
            Excellent
            Bernadus from Indonesia
            Business traveler
            Deluxe
            Stayed 1 night in December 2013

            Good”

            Location, Food, Attractive Price

            Stay was Good, hotel located only 10 minutes from Panakkukang Mall, 15 minutes from Famous food Konro Soup, 5 minutes from famous food Coto Makasar, 30 minutes from Makasar International airport, 20 minutes from city, to Losari Beach, to MTC karebosi, to Trans Studio Makassar. Food variety from international, chinese and local. This hotel also official hotel for airline crew. Live flight information from local airport also available at lobby hotel.

            Reviewed January 02, 2014
            10.0
            Exceptional
            RUSWANDI from Indonesia
            Solo traveler
            Deluxe
            Stayed 2 nights in August 2013

            Always a good hotel”

            Friendly staff, good breakfast, fast internet

            The room was not so big but comfortable and safe. Staffs really friendly and attentive. Big buffet breakfast available in international menus. The swimming pool was nice. Free high speed Internet in all floors. Highly recommended.

            Reviewed August 15, 2013
            8.0
            Excellent
            Elisabeth from Australia
            Business traveler
            Deluxe
            Stayed 1 night in July 2013

            Clean and comfortable”

            bed, room design, television channels

            Stay was good, staff were helpful, room was good. My room didn't have a good internet connection, perhaps was too far from the router. Bathroom was OK, not great luxury but passable for a hotel of this standard. Liked the room design.

            Reviewed July 27, 2013
            8.3
            Excellent
            Regawa from Indonesia
            Business traveler
            Deluxe
            Stayed 3 nights in January 2013

            Probably the best valued hotel in Makassar”

            A true 4 star quality

            The room was great. Breakfast had large variety. The hotel is a large property with super large ballrooms (one of the biggest I've seen in hotels around Indonesia). Surprisingly, with the vast number of rooms, the staffs were very friendly. During breakfast I noticed they also performed really well, meeting various demands from guests having breakfast, also promptly taking out used plates or glasses or refilling teas/coffees/water. Great service from a hotel with over 500 rooms! The only downside was probably the bed, which I expect more of from a 4 star hotel at such quality. I stayed in the deluxe room, so probably you'd get better quality mattresses in higher-rated room types.

            Reviewed February 13, 2013
            8.8
            Excellent
            Ivonne from United States
            Group
            Deluxe
            Stayed 4 nights in June 2019

            Its a okay hotel”

            Not really impressed with this hotel. Quite expensive with outdated bed, tv, small fridge and AC. Breakfast was great though.

            Reviewed July 02, 2019
            9.6
            Exceptional
            Jopie from Indonesia
            Business traveler
            Deluxe
            Stayed 2 nights in June 2019

            Exceptional”

            Value for money

            Reviewed July 01, 2019
            5.2
            Richard from Australia
            Business traveler
            Deluxe
            Stayed 3 nights in November 2018

            business”

            The management was very poor in handling my issues and kept putting the blame on me for their incompetent. They lost my deposit receipt and I could not get my deposit back upon check out despite I show them credit card statement that they already took the money. They lost the receipts of the food I consumed in the coffee lounge and i have no idea who sign for the meals been taken. All I had was a total bill.

            Reviewed November 22, 2018
            12345
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            • Excellent location
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