Clayton Lodge Hotel
Clayton Lodge Hotel
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Double - En-Suite - Bed Clayton Lodge Hotel
Double - En-Suite - Bed
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Interior view Clayton Lodge Hotel
Interior view
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Interior view Clayton Lodge Hotel
Interior view
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Restaurant Clayton Lodge Hotel
Restaurant
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See map Clayton Lodge Hotel
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Good
Location
6.5
See all 25 photos Clayton Lodge Hotel
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Review score
From 46 reviewsSee what guests said
5.8
/
10
Value for money5.8
Distance to city center3.0 Km
Location rating6.5
  • Free Wi-Fi in all rooms!

  • Room service [24-hour]

  • Bar

  • Laundry service

Room choices
This property is in high demand!Last booked 5 hours ago
Single En-Suite
Single En-Suite
...
  • Room size: 22 m²/237 ft²
  • Street view
  • 1 single bed
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Suite
Suite
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 super king bed
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Family Room (2 Adults + 1 Child)
Family Room (2 Adults + 1 Child)
...
  • Room size: 15 m²/161 ft²
  • 1 single bed and 1 double b...
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Double - En-Suite
Double - En-Suite
...
  • Room size: 14 m²/151 ft²
  • Street view
  • 2 single beds and 1 double ...
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Twin - En Suite
Twin - En Suite
...
  • Room size: 22 m²/237 ft²
  • Street view
  • 2 single beds or 1 double b...
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Twin Room
Twin Room
...
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    Family Room (2 Adults + 1 Child)
    Family Room (2 Adults + 1 Child)
    ...
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      Single Room
      Single Room
      ...
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        Double Room
        Double Room
        ...
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          Superior Double Room
          Superior Double Room
          ...
          • 1 king bed
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          More about Clayton Lodge Hotel

          More about Clayton Lodge Hotel

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          Real reviews from real guests

          Agoda Reviews (47)Booking.com Reviews (1874)
          5.8
          /
          10
          Review score
          Cleanliness5.0
          Facilities4.3
          Location6.5
          Room comfort and quality6.4
          Service6.6
          Value for money5.8
          Provided by verified guests of Agoda
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          All guests (47)
          All room types
          Showing 29 verified guest comments
          12
          3.6
          Sonia from United Kingdom
          Couple
          Double - En-Suite
          Stayed 1 night in November 2018
          Worst customer service ever. Rude. Not helpful at all. U friendly and dirty. ”
          Customer service desk:Lady was so rude and I Proffesional. Demanded further £10 to book early even though I requested it before booking. No coffee or tea facilities. Bed wasn't made. Sheets were dirty and stained. Bath was disgusting and unclean. No heating In Room. Could t not get extra pillows even though requested as I just got out of back surgery. Worst experience ever. Didn't even stay the night.
          Reviewed November 14, 2018
          4.4
          Patricia from Greece
          Couple
          Double - En-Suite
          Stayed 9 nights in October 2018
          Facilities”
          No restaraunt or bar, needed to go out to a garage to get something for breakfast then go further afield to get dinner. The staff were very good but working without proper things, running out of toilet rolls and basic needs having to chase around to find our requirements. Full marks to the staff for trying their vey best.
          Reviewed October 30, 2018
          2.0
          Carl from United Kingdom
          Family with young children
          Double - En-Suite
          Stayed 1 night in October 2018
          Horrible ”
          This has got to be one of the worst hotels that i’av ever been to to stay at with my family on visiting Alton Towers! The hotel roof on my corridor had a massive leak and part of the ceiling had fell in and the carpet was soaking wet! My room that me and my partner was in was dirty and disgusting, there was mold on the ceiling all over , cobwebs and the bath was leaking when the shower was on and there was no toilet roll and the towels were dirty! The headboard on the bed looked like a tiger had clawed the headboard to bits! Me and partner paid £89 for the night and I definitely want my money back! Never again will come stay here again!
          Reviewed October 18, 2018
          2.0
          Louise from United Kingdom
          Couple
          Double - En-Suite
          Stayed 1 night in September 2018
          OMG YOU ARE KIDDING”
          Horrendeous in EVERY way Like a bomb has gone off
          Reviewed September 10, 2018
          4.8
          Kevin from United Kingdom
          Couple
          Double - En-Suite
          Stayed 1 night in July 2018
          Run down ”
          Old and run down. Needs demolishing, floor boards and carpets unsafe . Rain coming in the corridors expect to get shower. The rooms have seen better days, duty carpets and hard unforgiving & uncomfortable beds.
          Reviewed August 02, 2018
          3.2
          Derek from United Kingdom
          Couple
          Double - En-Suite
          Stayed 2 nights in July 2018
          Daylight Robbery”
          It was so bad we just did not want to be there. I will list some of our findings in our room No 1. Ripped valance on the bed was laying on the floor which was a health and safety issue . Headboard was so worn it flaked onto the pillows. Light not working. No bulb in the lamp on the dressing table. Stained carpets. No toilet rolls. Damaged bath panel. Very dirty in general. Have our booking papers which we handed in on arrival and was told it had all gone through only to find when I checked my bank statement on returning home we had been charged £140 and not £90 as shown on our booking papers. I could go on but it only make me angry DAYLIGHT ROBBERY.
          Reviewed July 17, 2018
          6.8
          Good
          Ruth from United Kingdom
          Solo traveler
          Double - En-Suite
          Stayed 1 night in July 2018
          Good”
          Appeared Very run down, obviously a big hotel previously which has now been taken over and runs on basics. Lobby areas etc very outdated etc and carpets old and stained. However, very clean bathroom and linen etc and my room was cheap so did the job as a last minute place to stop over when travelling.
          Reviewed July 17, 2018
          3.2
          Howard from United Kingdom
          Couple
          Double - En-Suite
          Stayed 1 night in June 2018
          The worst hotel ever booked”
          Initial reaction on arriving at the hotel that it was very tired and the interior was very tatty.On looking at the room it too was in a bad state of repair, the furniture was very tatty and the bed head rest in particular was badly damaged. We decided not to stay and returned the keys to reception who were not surprised. They were unable to make a refund as we had paid direct to Agoda. I therefore look forward to a credit passed through to my MasterCard account. The booking ref. was ID215253799. I await your reply.
          Reviewed June 28, 2018
          4.0
          Yasmin from United Kingdom
          Business traveler
          Double - En-Suite
          Stayed 3 nights in May 2018
          Just a bed take your slippers”
          If you just need somewhere to sleep it's great but no option of breakfast. Heating was not switched off so sweltering. hotel had not been cleaned the whole time I was there. They ran out of milk and tea on my fist night so went and bought my own. Advised housekeeping would tend my room but not once was my room cleaned or tended to. It is a great location for subway however not for much else. Staff have a great social life and mainly sit talking on thier mobile phones. Same cost hotel in London would have been cleaned daily and have some option for food or tea and coffee facilities very dissapointed
          Reviewed May 19, 2018
          5.2
          Freddy from United Kingdom
          Solo traveler
          Single En-Suite
          Stayed 2 nights in December 2017
          Above average”
          The public transportation to the Hotel is very poor. There's no transport after 7.00pm and I had to book a taxi. This make it difficult to someone new in the area.
          Reviewed December 09, 2017
          8.4
          Excellent
          frances from United Kingdom
          Solo traveler
          Single En-Suite
          Stayed 1 night in November 2017
          one night stay Nov 2017”
          my room was clean, warm w ith comfy bed and nice en-suite. Restaurant was closed for refurbishment, so no evening meal or breakfast. some scuffs on leather headboard and bit brown mark on ceiling, but otherwise clean, great sheets. FREE parking and handy for my visit to Keele UNiversity, although the male recptionist didn't knowo where it was. The grand piano needs tuning but I was allowed to play it. only woken at 09.15 by workmen hammering. Great price and convenient for my trip.
          Reviewed November 24, 2017
          4.0
          John from United Kingdom
          Couple
          Twin - En Suite
          Stayed 2 nights in October 2017
          Not recommended”
          We booked this hotel on line with option to cancel up to a day before arrival. The purpose of our stay was only to visit the Wedgwood Museum, Barlaston on our second day. Very disappointed by the poor condition of the Hotel and our room but were unsuccessful in our request for an alternate accommodation. Also advised that food (Breakfast) was no available as the kitchen was out of action. We did not establish how long this situation had existed but in view of the general poor condition of the Hotel it was unlikely that we would have taken any option for on-sight prepared food. We decided, as were only booked in for two nights, and had arrived too late to cancel our credit card payment, to accept what was on offer. If it looks to good be true…! Should have checked the reviews before we committed. Front staff were very helpful and the bathroom linen changed each day.
          Reviewed October 07, 2017
          3.2
          Elizabeth from United Kingdom
          Business traveler
          Double - En-Suite
          Stayed 1 night in September 2017
          Acceptable”
          Dirty, poor hygiene in the bathroom, headboard was flaking off onto the bed. Very noisy so little sleep.
          Reviewed September 27, 2017
          2.8
          JOHN from United Kingdom
          Couple
          Double - En-Suite
          Stayed 1 night in September 2017
          Don't stay here”
          The hotel is so run down it should be shut down. The kitchen is out of commission so no INCLUSIVE BREAKFAST. Why do they need photo ID; and why do they need to keep a copy of the photo ID? This hotel would be too expensive if they paid you to stay there. I can usually find SOMETHING helpful to say - but not here. so sorry.
          Reviewed September 25, 2017
          3.6
          Robert from United Kingdom
          Couple
          Double - En-Suite
          Stayed 2 nights in September 2017
          not very clean, very old and did not supply breakfast although you have payed for it.”
          We would not stay here ever again if you payed us.
          Reviewed September 18, 2017
          8.8
          Excellent
          Adam from United Kingdom
          Group
          Double - En-Suite
          Stayed 1 night in July 2017
          Exellent price for a nights stop over, Reccomended!”
          Stopped here for a night after travelling 4 hours from Cumbria because we were going to Alton Towers the day after. Only a half hour drive from Alton Towers so was great for us especially for the price we paid! Less than £5 taxi to the town centre if you would like to go for food and drinks like we did and there is a small Morrisions on the petrol garage with a Subway inside just 2 minutes walk down the road. Very easy to find after coming off the motorway. Great staff and basic rooms especially for somewhere just to rest your head. Highly recommended.
          Reviewed July 31, 2017
          4.0
          frederick from United Kingdom
          Couple
          Double - En-Suite
          Stayed 1 night in May 2017
          Acceptable”
          staff friendly and helpful.Bedding and bathroom clean.Hotel is need of a major refurbishment windows painted shut black mould around them carpets stained wardrobe thelves dusty floors in lobby etc tiles cracked garden area untended.
          Reviewed May 22, 2017
          5.6
          Charli from United Kingdom
          Couple
          Double - En-Suite
          Stayed 1 night in April 2017
          Poor level of cleaning. "Continental breakfast" is just toast!”
          They requested an additional £10 per hour early check-in "as the cleaners would have to prepare the room early" which was a joke considering the state of the room. Stains in the carpet and grimy streaks in the bathroom as well as hair everywhere. When we went to speak to reception they gave the excuse that a previous manager had left with everything (including an ability to clean it seems...) and promised to send someone to clean properly while we were out. Of course this didn't happen. Thank goodness we were only staying the one night because the "free continental breakfast" was an absolute joke. Some bread left by a toaster and some stale instant coffee left out - no staff to be seen anywhere. We actually had to walk into the kitchen to find someone to get some clean cups as they'd run out. The staff member we did find appeared to have only just stumbled in nursing a hangover. If you want cheap it'll do but don't expect anything more than 1-star service
          Reviewed April 22, 2017
          6.0
          Suzi from United Kingdom
          Couple
          Double - En-Suite
          Stayed 2 nights in March 2017
          Needs a good manager ”
          This place was a bit of a shambles. Lots of things didn't work, weren't provided, were broken, or had run out and the place wasn't clean. Was cheap though. I guess you get you get what you pay for.
          Reviewed March 20, 2017
          2.0
          Wendy from United Kingdom
          Couple
          Double - En-Suite
          Stayed 1 night in February 2017
          Acceptable”
          My review wasn't as bad as above but when I tried to send the full review it wouldn't send. So If you would like a copy of my review I have saved it to my iPad! Would never stay again and would never recommend to anyone!
          Reviewed February 12, 2017
          12
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