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Cleo Hotel Basuki Rahmat Surabaya

"The location for this hotel is good, near Tunjungan Plaza."

Kartika - January 3, 2019
Biz Twin Room Cleo Hotel Basuki Rahmat Surabaya
 Cleo Hotel Basuki Rahmat Surabaya
Interior view Cleo Hotel Basuki Rahmat Surabaya
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Cleo Hotel Basuki Rahmat Surabaya

Jalan Basuki Rahmat no 11 Surabaya, Surabaya Center, Surabaya, Indonesia, 60261 - See map
Free Wi-Fi
See map
Popular landmarks
Tunjungan Plaza 90 m
Monkasel (Submarine Monument) 1.3 km
Tugu Pahlawan 1.9 km
Suramadu National Bridge 2.2 km
Bungkul Park 3.1 km
Sampoerna Museum 3.6 km
Surabaya Town Square 3.7 km
Surabaya's Zoo 3.8 km
Pakuwon Food Festival 6.9 km
Masjid Nasional Al Akbar Surabaya 8.7 km
Nearby landmarks
Transnet 30 m
KidZoona 60 m
Top Ten & Coyote Bar 70 m
Tunjungan Plaza 90 m
DAISO 90 m
Tunjungan Mall 110 m
Plaza Tunjungan 190 m
Wartel Shops 200 m
Gramedia Bookstore 200 m
Parking Park 270 m

9.2

Exceptional

Location rating score

Inside city center
Popular neighborhood
ParkingFREE
  • 950 meters to public transportation

  • Airport transfer

  • Located in heart of Surabaya

  • Free Wi-Fi in all rooms!

  • Sauna

Your dates are popular among travelersUsers are booking a place in Surabaya every 1 minutes on Agoda.com
Value for money8.0
Location rating9.2

Rooms available at Cleo Hotel Basuki Rahmat Surabaya

Standard Double Room
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  • Room size: 16 m²/172 ft²
  • Shower
  • 1 double bed
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Standard Twin Room
...
  • Room size: 16 m²/172 ft²
  • Shower
  • 2 single beds
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Biz Twin Room
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  • Room size: 16 m²/172 ft²
  • City view
  • 2 single beds
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Hollywood Twin Room
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 double bed
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Biz Queen Room
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 double bed
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Single Room
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    Twin/Double room - Business
    ...
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      room
      ...
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        Double Room - Single Use
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          BIZ QUEEN
          ...
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            Frequently asked questions

            What time is check-in and check-out at Cleo Hotel Basuki Rahmat Surabaya?

            Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Cleo Hotel Basuki Rahmat Surabaya?

            Cleo Hotel Basuki Rahmat Surabaya is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 200000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Cleo Hotel Basuki Rahmat Surabaya has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease.

            Is breakfast offered at Cleo Hotel Basuki Rahmat Surabaya?

            Wake up to a great continental breakfast at Cleo Hotel Basuki Rahmat Surabaya. Adults can enjoy breakfast offered with an additional charge of 42857 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

            What are my dining options at Cleo Hotel Basuki Rahmat Surabaya?

            Cleo Hotel Basuki Rahmat Surabaya features an on-site restaurant for your dining convenience.

            What is the smoking policy at Cleo Hotel Basuki Rahmat Surabaya?

            Cleo Hotel Basuki Rahmat Surabaya does not permit smoking in any of its rooms, but allows smoking in designated areas.

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            What people love about Cleo Hotel Basuki Rahmat Surabaya

            • 9.6

              Exceptional
              Location

              "Very good location just in front of tunjungan plaza."

              Heryanto

              |

              April 1, 2018

            • 8.8

              Excellent

              "Lokasi sangat strategis untuk wisatawan."

              Marini

              |

              August 29, 2018

            • 9.2

              Exceptional
              Location

              "The location, price, staff are amazing!"

              Gerryaldo

              |

              February 27, 2020

            Property ranking|Compared to 706 Surabaya properties
            See all rankings
            Location score
            9.2/10
            Room comfort score
            6.8/10
            Room size
            16 sqm.
            Value for money score
            8/10
            Better than
            96
            %
            of Surabaya properties
            Better than
            87
            %
            of Surabaya properties
            Bigger than
            84
            %
            of Surabaya properties
            Better than
            77
            %
            of Surabaya properties
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            Overall rating:

            7.8

            Very good
            605 reviews
            Cleanliness
            7.5
            Facilities
            6.8
            Location
            9.2
            Read all reviews >
            What travelers say they love:
            Staff always professional, friendly and accommodating.
            gavin from Australia
            Solo traveler
            More about Cleo Hotel Basuki Rahmat Surabaya

            More about Cleo Hotel Basuki Rahmat Surabaya

            Ideal for fun and relaxation, Cleo Hotel Basuki Rahmat Surabaya is located in the Surabaya Center area of Surabaya. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

            Take advantage of a wealth of unrivaled services and amenities at this Surabaya hotel. Top features of the hotel include 24-hour front desk, luggage storage, Wi-Fi in public areas, valet parking, car park.

            The hotel features 55 beautifully appointed guest rooms, many of which include television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, wake-up service. The hotel offers an excellent variety of recreational facilities, including garden. When you are looking for comfortable and convenient accommodations in Surabaya, make Cleo Hotel Basuki Rahmat Surabaya your home away from home.

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            Most talked about facilities

            Breakfast

            16 mentions

            Housekeeping

            11 mentions

            Internet

            3 mentions

            Food & Dining

            1 mention

            What they offer

            9.2

            Exceptional

            "Would visit this hotel again whenever go to Surabaya"

            Gerryaldo

            |

            February 27, 2020

            View all reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show less

            Food and dining

            Breakfast options

            Continental

            Restaurants on site

            The Origin Restaurant
            Cuisine:Asian, Indonesian, International
            Menu:Buffet, A-la-carte

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Reviews of Cleo Hotel Basuki Rahmat Surabaya from real guests

            Provided by verified guests of Agoda
            7.8
            /
            10
            Cleanliness7.5
            Facilities6.8
            Location9.2
            Room comfort and quality6.8
            Service7.9
            Value for money8.0
            High score for Surabaya
            Rating
            9+ Exceptional (69)
            8-9 Excellent (57)
            7-8 Very Good (103)
            6-7 Good (38)
            <6 Below Expectation (54)
            Time of the year
            Mar - May (57)
            Jun - Aug (96)
            Sep - Nov (78)
            Dec - Feb (90)
            Don't miss out!Users are booking a place in Surabaya every 1 minutes on Agoda.com
            All guests (605)
            All room types
            All languages

            Show reviews that mention 

            Showing 321 verified guest comments
            12345
            7.6
            Very good
            Abdi from Indonesia
            Solo traveler
            Biz Queen Room
            Stayed 1 night in August 2018

            Lokasi Startegis, Harga Terjangkau”

            Cleo hotel Basuki Rahmat Surabaya lokasinya sangat strategis, di pusat kota, tepat di depan Plaza Tunjungan I. Kalau yg hobby nge-mall, hotel ini bisa menjadi pilihan tepat. Kebersihan okey, channel TV sedikit, hanya disayangkan terlalu lama menunggu waktu checkin padahal sudah jam 2 siang. Saya baru masuk kamar sekitar jam 3. Over all, semua okey.

            Reviewed August 20, 2018

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            9.2
            Exceptional
            YULLY from Indonesia
            Business traveler
            Biz Queen Room
            Stayed 2 nights in February 2017

            Exceptional”

            it's a new hotel located perfectly opposite of a very big shopping mall in the city area of Surabaya. My room was at the corner, so the traffic noise could still be heard. Room is quite small and breakfast is standard which is fair with the price per night. I am only upset that they do not provide hair dryer in the concierge.

            Reviewed February 21, 2017

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            8.8
            Excellent
            Haji from Brunei Darussalam
            Couple
            Biz Queen Room
            Stayed 1 night in February 2018

            Value for money.”

            Location was just across the biggest shopping mall in Surabaya. Only we need to walk to the pedestrian, to just cross the road is quite dangerous. The room is small and only few rooms with window but most of it, the window was inside the bathroom. Breakfast was just local meals not so impressive. But overall the hotel was really cheap and clean.

            Reviewed February 18, 2018

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            9.2
            Exceptional
            Gerryaldo from Indonesia
            Couple
            Biz Queen Room
            Stayed 1 night in February 2020

            Exceptional”

            This hotel is really a great deal! The location, price, staff are amazing! Would visit this hotel again whenever go to Surabaya

            Reviewed February 27, 2020

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            10.0
            Exceptional
            Irene from Brunei Darussalam
            Group
            Biz Queen Room
            Stayed 2 nights in July 2016

            Good location”

            It has been a pleasant stay for us at Cleo Hotel as the location was strategically opposite to the shopping mall as well as walking distance to a few places. Staffs were friendly and helpful.

            Reviewed July 14, 2016

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            8.0
            Excellent
            siwi from Indonesia
            Family with young children
            Biz Queen Room
            Stayed 1 night in January 2017

            nice hotel budget”

            very strategic hotel, near fast food restaurant and tunjungan plaza, the biggest mall in Surabaya. Nice room, and bath room, my son love it. perfect for short stay in surabaya ( i stay for 1 day transit) . Breakfast had limited choice but it was okay compare with the price.

            Reviewed July 05, 2017

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            10.0
            Exceptional
            TAN from Malaysia
            Group
            Biz Twin Room
            Stayed 1 night in August 2015

            Great Service !”

            Good Buffet Breakfast, Just Opposite The Biggest Shopping Mall, Excellent Staff performance

            For sure we will strongly recommend to our friends & relatives. We are very grateful, very satisfied with the services provided by the staff. Every floor provides with Cleo water refill dispenser. Allow us to stay at Lobby waiting, from 12 noon till 11.00pm Bromo Midnight Tour pick up, using its wifi, toilet, water refill.

            Reviewed August 26, 2015

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            8.4
            Excellent
            Emily from Malaysia
            Business traveler
            Biz Queen Room
            Stayed 1 night in August 2015

            Comfortable little hotel”

            It's really squeezy but it was a good stay for business partners or if you want to escape the rural area for just a day or two. Everything was quite good and nice design of hotel, most importantly it is clean and free wifi ! Location is very good too because it's at the main city of Surabaya.

            Reviewed March 17, 2016

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            8.4
            Excellent
            Kuncoro from Indonesia
            Business traveler
            Biz Queen Room
            Stayed 2 nights in October 2018

            Strategic Location”

            A small hotel in central Surabaya. Many many things to see and to do around here; so you'd better having fun around here, and return to the hotel only for sleeping & cleaning yourself. No special features etc in this hotel. Just good.

            Reviewed September 13, 2019

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            9.6
            Exceptional
            Budhy from Indonesia
            Solo traveler
            Biz Queen Room
            Stayed 2 nights in May 2018

            Lokasi sangat strategis”

            Lokasinya pas persis dpn TP tinggal nyebrang,enak bgt jd jalan2nya gk buang waktu di jalan,kamarnya kecil tp enak,staffnya baik dan ramah,saya muntahpun mau ngurusi dan bersihin,excellent,lampu agak kurang banyak dan kurang terang,tp enak nginep di cleo ini,kalau punya uang,mau nginep lg disini

            Reviewed May 14, 2018

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            9.2
            Exceptional
            Hsiao from Singapore
            Group
            Biz Queen Room
            Stayed 3 nights in November 2016

            Value for money at good location”

            The hotel is just opposite Tunjungan shopping mall but need to cross the busy road. There is an overhead bridge nearby. 24hr MacDonald is just next door and also a KFC. The hotel room is not big. Just enough for light travellers, there is no space for big luggages. The room's lightings are dim. The beds are confortable but as the single beds are with rollers and will slide. Bedsheets look clean, no smell but there some stains. Towels are a bit greyish. Toiletries are provided but there is no hair dryer. Not even when we asked the counter. Hot/cold water for shower is powerful. The wifi in room and lobby are good. 2 bottles of mineral water are provided everyday and there are refill dispensers at each level. Double rooms are nearer to the main road and are a bit noisy. Twin room is further away from main road and not as noisy. Not recommended for light sleepers who are sensitive to noise. Breakfast are simple but taste ok. Overall, good with this price.

            Reviewed November 16, 2016

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            10.0
            Exceptional
            TAN from Malaysia
            Group
            Biz Twin Room
            Stayed 1 night in August 2015

            Value for Money”

            Good Buffet Breakfast, Just Opposite Tunjungan Mall, Very Good Staff Service

            We are very grateful, very satisfied with the services provided by the staff. Every floor provides with Cleo water refill dispenser. Allow us to stay at Lobby waiting, from 12 noon till 11.00pm Bromo Midnight Tour pick up, using its wifi, toilet, water refill.

            Reviewed August 26, 2015

            See room deals

            7.6
            Very good
            gavin from Australia
            Business traveler
            Biz Twin Room
            Stayed 2 nights in December 2017

            nice, but rooms too dark”

            convenient location next to tp, pleasant staff, nice lobby. unfortunately for business traveler the wifi was slow and the rooms were very dark - small window looking at a concrete wall and very poor lighting in room. found it hard to read and work. also only one English tv channel and computer in lobby area was broken when i stayed. i would choose something else next time if I'm back in Surabaya and need to work from my hotel room.

            Reviewed December 11, 2017

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            8.0
            Excellent
            Yuni from Indonesia
            Business traveler
            Biz Queen Room
            Stayed 1 night in July 2015

            7/10 ”

            Location

            Staff performance in reception desk are good ad efficient. C/in-out super fast (as they no mini bar in room then no deposit). Room itself quite smart design but no coffee-tea and electric kettle provide. Similar like neighbor hotel bekizar. This cleo cleaner and newer.

            Reviewed July 05, 2015

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            8.0
            Excellent
            Hendri from Indonesia
            Business traveler
            Biz Twin Room
            Stayed 1 night in December 2016

            Good and nice location”

            Room is quite small. But with the reasonable price and location at downtown and just accross the largest shopping mall in Surabaya, i can give the score 9 of 10

            Reviewed December 24, 2016

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            7.2
            Very good
            Herlina from Indonesia
            Couple
            Biz Queen Room
            Stayed 2 nights in August 2018

            Accross Tunjungan Plaza, city centered”

            This hotel is located accross the Welknown and one of the biggest shopping mall in Surabaya Tunjungan Plaza. I choose this hotel because of very closed only walking distance to race event i just attend. Standard facility, if you rely on wifi connection or tv channels during stay or breakfast menu that will satisfy your appetite and tummy do not choose this hotel. But if you only close to shopping mall. This hotel could be one of reference

            Reviewed August 13, 2018

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            8.0
            Excellent
            Beng from Singapore
            Business traveler
            Biz Queen Room
            Stayed 3 nights in July 2019

            Good location with shopping centre just cross the road. Clean hotel with helpful staff.”

            Recommend for travelers who like facilities and restaurants near hotel. Convenient location for transport to all parts of Surabaya.

            Reviewed July 06, 2019

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            7.6
            Very good
            Onny from Indonesia
            Couple
            Biz Queen Room
            Stayed 1 night in January 2017

            Best location”

            (+) Very good location, just cross the street to enjoy the biggest shopping mall in Surabaya; Clean room; Kindness staff; Good breakfast. (-) Not good soundproof (though got the fartest room from the main street).

            Reviewed February 02, 2017

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            8.8
            Excellent
            Hoangnghia from United States
            Couple
            Biz Twin Room
            Stayed 15 nights in August 2019

            Excellent”

            Good place for discovery in Surabaya

            Reviewed August 20, 2019

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            10.0
            Exceptional
            Jason from Singapore
            Solo traveler
            Biz Twin Room
            Stayed 2 nights in April 2019

            Value for money but bed just next to door”

            My room is just in front of the elevator and my bed is just next to the door, allowing anyone a view of my bed if they pass by when I’m opening the door. But price of hotel is cheap though and staff are very helpful.

            Reviewed April 22, 2019

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            Hi Mr.Jason, Thank you for sharing your experiences and reviews when visiting Hotel Cleo Basuki Rahmat, so glad we received a review of the facilities and services provided by our staff. Thanks for the criticism and suggestions we will improve again. We are always waiting for your arrival and ready to welcome you when visiting Surabaya again. Warm Regards, Cleo Basuki Rachmat Surabaya

            Responded May 14, 2019
            Cleo Hotel Basuki Rahmat Surabaya
            12345
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