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16 Feb 2023
Thursday
16 Feb 2023
Thursday
1 room
Cleo Walikota Surabaya Hotel
Biz Queen Room - Bed, Cleo Walikota Surabaya Hotel in Surabaya
a large building with a sign on the side of it, Cleo Walikota Surabaya Hotel in Surabaya
a man standing in front of a counter in a kitchen, Cleo Walikota Surabaya Hotel in Surabaya
a man and a woman standing in front of a counter, Cleo Walikota Surabaya Hotel in Surabaya
a bathroom with a shower, sink, and mirror, Cleo Walikota Surabaya Hotel in Surabaya
a white toilet sitting next to a sink in a bathroom, Cleo Walikota Surabaya Hotel in Surabaya

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8.4

Excellent

384 reviews

384 reviews

Good location, cozy vibes, the most important thing is the room is clean and comfortable.

Karen

Overall OK (location, cleanliness, etc) ! I just want to stay for few days, i spend my time in Biz Queen and another days in Biz twin.

Vonny

Strategic locatiin, good room, nice staff

Gede

Great location with afordable price

Gede

Nice location, modern style room, clean bathroom.

martino
See map
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Taman Aksara

130 m

Taman Surya

140 m

Surabaya Town Hall

270 m

Toeng Mart

290 m

Taman Prestasi

340 m

Popular landmarks
Tunjungan Plaza

700 m

Monkasel (Submarine Monument)

1.4 km

Suramadu National Bridge

1.6 km

Tugu Pahlawan

1.8 km

Sampoerna Museum

3.5 km

Closest landmarks
Puskesmas Ketabang

260 m

Surabaya Tourism Information Center

420 m

BNI Bank

500 m

Hero

510 m

Pasar Genteng

560 m

See nearby places

Cleo Walikota Surabaya Hotel

Jalan Walikota Mustajab No.59, Surabaya Center, Surabaya, Indonesia, 60272 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

Highlights

890 meters to public transportation

Check-in [24-hour]

Inside city center

720 meters to Tunjungan Plaza

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Luggage storage

Restaurants

Room service [24-hour]

Laundry service

Room service

Your dates are popular among travelersPopular destination! Properties in Surabaya are being booked every minute!
Value for money8.5
Location rating9.0
Nearest airportJuanda International Airport (SUB)
Distance to airport14.0 km

Rooms available at Cleo Walikota Surabaya Hotel

Room photos and details
Biz Queen Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Room photos and details
Biz Twin Room
...
  • Room size: 15 m²/161 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Room photos and details
Hollywood Twin
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Room photos and details
Hollywood Queen Room
...
  • Room size: 15 m²/161 ft²
  • 1 double bed
Enter dates to see prices
Room photos and details
Biz Room
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Room photos and details
Standard Room 2 Single Bed
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Room photos and details
Standard Room
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 double bed or 2 single be...
Enter dates to see prices
Room photos and details
Deluxe Room
...
  • Shower
Enter dates to see prices
Room photos and details
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Room photos and details
Smart Room
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Cleo Walikota Surabaya Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Cleo Walikota Surabaya Hotel?

For those who wish to drive their own cars, Cleo Walikota Surabaya Hotel has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange car rental for you.

What is the smoking policy at Cleo Walikota Surabaya Hotel?

Cleo Walikota Surabaya Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Cleo Walikota Surabaya Hotel?

The closest train, metro, or bus station is Gubeng Train Station, 910 m away from Cleo Walikota Surabaya Hotel.

What restaurants are nearby Cleo Walikota Surabaya Hotel?

Cleo Walikota Surabaya Hotel’s neighborhood is Surabaya Center which includes popular restaurants such as Bu Rudy Dharmahusada, Sate Kelopo Ondomohen Bu Asih and Cocari.

What popular shopping places are close to Cleo Walikota Surabaya Hotel?

Located in the Surabaya Center area, Cleo Walikota Surabaya Hotel is close to great shopping choices like Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

What are popular attractions near Cleo Walikota Surabaya Hotel?

Cleo Walikota Surabaya Hotel’s location in the Surabaya Center neighborhood makes it close to famous attractions including Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

See map

Explore the neighborhood

What people love about Cleo Walikota Surabaya Hotel

  • 9.2

    Exceptional
    Cleanliness

    "Good location, cozy vibes, the most important thing is the room is clean and comfortable."

    Karen

    |

    October 20, 2022

  • 9.6

    Exceptional
    Cleanliness

    "Overall OK (location, cleanliness, etc) ! I just want to stay for few days, i spend my time in Biz Queen and another days in Biz twin."

    Vonny

    |

    February 25, 2020

  • 8.4

    Excellent
    Staff 

    "Strategic locatiin, good room, nice staff"

    Gede

    |

    March 17, 2020

Property ranking|Compared to 928 Surabaya properties
See all rankings
Room comfort score
7.4/10
Location score
9/10
Cleanliness score
8.5/10
Service score
8.6/10
Better than
94
%
of Surabaya properties
Better than
91
%
of Surabaya properties
Better than
87
%
of Surabaya properties
Better than
86
%
of Surabaya properties
Overall rating:

8.4

Excellent
384 reviews
Cleanliness
8.5
Facilities
7.7
Location
9.0
Read all reviews >
What travelers say they love:
Overall is good.
Arief from Indonesia
Business traveler
More about Cleo Walikota Surabaya Hotel

More about Cleo Walikota Surabaya Hotel

Cleo Walikota Surabaya Hotel

For travelers who want to take in the sights and sounds of Surabaya, Cleo Walikota Surabaya Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Surabaya has to offer.
Enjoy all that Cleo Walikota Surabaya Hotel has to offer! Keep up with all your communications easily with the hotel's free Wi-Fi. Car hire services provided by the hotel make exploring Surabaya even more convenient. Guests can enjoy free parking right at the hotel.
Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Cleo Walikota Surabaya Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Cleo Walikota Surabaya Hotel from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find bottled water at your disposal.
Cleo Walikota Surabaya Hotel also provides toiletries and towels in bathrooms for select rooms.


Dining and things to do

A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.


Around the property

Experience Surabaya like a true local. Never forget your time in Surabaya with a special gift or trinket from Tunjungan Plaza just 690 m away.


Reasons to stay here

Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 90% of the city's other accommodations.
Ranking higher than 91% of the city's accommodations options, this is a great choice for location.
Guests who stayed here really appreciated the room comfort, scoring it higher than 94% of accommodations in the city.

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Amenities and facilities

Very good
Facilities

7.7

Most talked about facilities

Housekeeping

2 mentions

Food & Dining

1 mention

Breakfast

1 mention

Languages spoken
  • English
  • Indonesian
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Ticket services
  • Tours
Cleanliness and safety
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Valet parking
Available in all rooms
  • Air conditioning
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • Free bottled water
  • In-room safe box
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Toiletries
  • Towels
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Halal
Restaurants on site
The Origin Coffee House
  • Cuisine: American, Asian, Indonesian
  • Menu: Buffet, A-la-carte

Location

Jalan Walikota Mustajab No.59, Surabaya Center, Surabaya, Indonesia, 60272
Excellent
Location

9

Airports
  • Juanda International Airport (SUB)
    14.0 km
  • Abdul Rachman Saleh Airport (MLG)
    75.4 km
Public transportation
  • Gubeng Train Station
    910 m
  • Semut Train Station
    1.8 km
Hospital or clinic
  • Puskesmas Ketabang
    260 m
Shopping
  • Tunjungan Plaza
    700 m
Convenience store
  • Indomaret
    190 m
Cash withdrawal
  • ATM
    410 m

What's nearby

Popular landmarks
  • Tunjungan Plaza
    700 m
  • Monkasel (Submarine Monument)
    1.4 km
  • Suramadu National Bridge
    1.6 km
  • Tugu Pahlawan
    1.8 km
  • Sampoerna Museum
    3.5 km
  • Bungkul Park
    3.5 km
  • Surabaya's Zoo
    4.2 km
  • Surabaya Town Square
    4.2 km
  • Pakuwon Food Festival
    6.4 km
  • Masjid Nasional Al Akbar Surabaya
    9.2 km
Nearby landmarks
  • Taman Aksara
    130 m
  • Taman Surya
    140 m
  • Puskesmas Ketabang
    260 m
  • Surabaya Town Hall
    270 m
  • Toeng Mart
    290 m
  • Taman Prestasi
    340 m
  • Taman Ekspresi
    400 m
  • Surabaya Tourism Information Center
    420 m
  • Balai Pemuda
    420 m
  • Grahadi Building
    450 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 4 year(s).

Children 4-9 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 10 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 14:00
  • Check-out until: 12:00
The property
  • Number of rooms : 47

Reviews of Cleo Walikota Surabaya Hotel from real guests

Provided by verified guests of Agoda
8.4
/
10
Excellent
From 384 reviews
Cleanliness8.5
Facilities7.7
Location9.0
Room comfort and quality7.4
Service8.6
Value for money8.5
High score for Surabaya
Rating
9+ Exceptional (66)
8-9 Excellent (30)
7-8 Very Good (50)
6-7 Good (14)
<6 Below Expectation (23)
Time of the year
Mar - May (34)
Jun - Aug (45)
Sep - Nov (52)
Dec - Feb (52)

Show reviews that mention 

Showing 183 verified guest comments
12345
9.6
Exceptional
Vonny from Indonesia
Solo traveler
Biz Twin Room
Stayed 1 night in February 2020

GOOD”

Overall OK (location, cleanliness, etc) ! I just want to stay for few days, i spend my time in Biz Queen and another days in Biz twin. I love this hotel, but when i want to extend 1night, the last room only biz twin and smoking room (lucky me the smell isn't that strong) - i love this room because there's a window, but i dont know why the air conditioner has problem (at first, air conditioner was ok but like when i come back to this room in the night) there is some ice cube thrown from air conditioner) i just shocked bcause the ice cub fall down till hit my laptop but my laptop still ok and i moved it directly, and at the end the air conditioner didn't cold anymore. Little bit sad but still satisfied, till i stay around 1 week in this hotel. Thankyou!

Reviewed February 25, 2020

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Dear Kak Vonny Cleo Hotel Walikota Mustajab merasa terhormat menerima anda sebagai tamu kami dan Kami sangat berterima kasih untuk ulasan yang anda berikan, Ini akan menjadi bahan evaluasi kita untuk kedepannya. Kami juga selalu berusaha sebaik mungkin untuk memastikan bahwa kebersihan kamar dan pelayanan dari kami senantiasa berkesan bagi para tamu. Kami juga merasa sangat bahagia bahwa anda selalu menginap di Hotel Kami di setiap perjalanan anda datang ke Surabaya. Kami harap dapat terus bertemu kembali dengan Anda segera. Terima kasih atas kunjungan Anda. Salam hangat, Samsul Hadi SPV Operational Cleo Hotel Walikota Mustajab Surabaya

Responded July 04, 2022
Cleo Walikota Surabaya Hotel
9.6
Exceptional
Andreas from Indonesia
Couple
Biz Queen Room
Stayed 1 night in November 2021

Nice to here again”

This property is one of my fav place, room ia clean, staff is very helpful, eventhough there is not so many parking spaces, near Soto Gubeng

Reviewed April 20, 2022

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Dear Bapak Andreas, Cleo Hotel Walikota Mustajab merasa terhormat menerima anda sebagai tamu kami dan Kami sangat berterima kasih untuk ulasan yang anda berikan, Ini akan menjadi bahan evaluasi kita untuk kedepannya. Kami juga selalu berusaha sebaik mungkin untuk memastikan bahwa kebersihan kamar dan pelayanan dari kami senantiasa berkesan bagi para tamu. Kami juga merasa sangat bahagia bahwa anda selalu menginap di Hotel Kami di setiap perjalanan anda datang ke Surabaya. Kami harap dapat terus bertemu kembali dengan Anda segera. Terima kasih atas kunjungan Anda. Salam hangat, Ahmad Efendi SPV Operational Cleo Hotel Walikota Mustajab Surabaya

Responded May 06, 2022
Cleo Walikota Surabaya Hotel
10.0
Exceptional
jaya
Family with young children
Biz Queen Room
Stayed 1 night in April 2019

Good Hotel”

Very very perfect is so beautiful, gak nyesel deh pokoknya

Reviewed May 04, 2019

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8.8
Excellent
Aileen from Indonesia
Family with teens
Biz Twin Room
Stayed 1 night in August 2019

Value for money”

If you need just a place to sleep, then this is the hotel for you. The room is big enough for 2, and the single bed is quite comfortable although a bit small. The walls are thin so we could hear guests in the other rooms. The water pressure for shower was quite strong. No breakfast in this hotel. I gave a 3☆ for staff because of an incident. The staff who checked us in asked for Rp200,000 deposit for our 2 rooms which we gave, but she gave me a receipt for only Rp100,000. It's good I looked at the receipt (usually I just stuff it in my wallet). When I asked why, without any apology she changed the 1 to 2. Maybe it was an honest mistake, maybe not. So we have to look at receipts handed to us and check if it matches.

Reviewed September 02, 2019

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Dear Mrs. Aileen Terima kasih atas ulasan Anda. Mohon maaf atas ketidaknyamanan yang Anda alami selama menginap. Tentu ini bukan pengalaman yang kami harapkan, namun saya pastikan saya akan menelusuri setiap poin yang Anda sebutkan. Apabila memungkinkan, saya ingin berbicara lebih lanjut mengenai pengalaman Anda, sehingga saya bisa lebih memahami bagaimana saya dapat meningkatkan kualitas Hotel dan layanan kami untuk Anda dan tamu lainnya. Terima kasih telah menginap dengan kami dan kami menantikan untuk dapat melayani Anda kembali. Hormat kami, Chintya Dewi , Assistant Manager

Responded September 13, 2019
Cleo Walikota Surabaya Hotel
9.6
Exceptional
ranggiharits from Indonesia
Business traveler
Biz Queen Room
Stayed 1 night in February 2020

good”

hexos dont use well, room silencer need to be installed. the others are perfect 👍

Reviewed February 22, 2020

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Dear Kak Ranggiharits, Cleo Hotel Walikota Mustajab merasa terhormat menerima anda sebagai tamu kami dan Kami sangat berterima kasih untuk ulasan yang anda berikan, Ini akan menjadi bahan evaluasi kita untuk kedepannya. Kami juga selalu berusaha sebaik mungkin untuk memastikan bahwa kebersihan kamar dan pelayanan dari kami senantiasa berkesan bagi para tamu. Kami juga merasa sangat bahagia bahwa anda selalu menginap di Hotel Kami di setiap perjalanan anda datang ke Surabaya. Kami harap dapat terus bertemu kembali dengan Anda segera. Terima kasih atas kunjungan Anda. Salam hangat, Samsul hadi SPV Operational Cleo Hotel Walikota Mustajab Surabaya

Responded June 23, 2022
Cleo Walikota Surabaya Hotel
9.6
Exceptional
Toni from Indonesia
Solo traveler
Biz Queen Room
Stayed 1 night in October 2019

Nice minimalist hotel”

Relatively new hotel. Next to Surabaya City Hall. Easy to find food. Nice hotel staff

Reviewed October 11, 2019

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Dear Kak Toni. Cleo Hotel Walikota Mustajab merasa terhormat menerima anda sebagai tamu kami dan Kami sangat berterima kasih untuk ulasan yang anda berikan, Ini akan menjadi bahan evaluasi kita untuk kedepannya. Kami juga selalu berusaha sebaik mungkin untuk memastikan bahwa kebersihan kamar dan pelayanan dari kami senantiasa berkesan bagi para tamu. Kami juga merasa sangat bahagia bahwa anda selalu menginap di Hotel Kami di setiap perjalanan anda datang ke Surabaya. Kami harap dapat terus bertemu kembali dengan Anda segera. Terima kasih atas kunjungan Anda. Salam hangat, Samsul hadi SPV Operational Cleo Hotel Walikota Mustajab Surabaya

Responded June 23, 2022
Cleo Walikota Surabaya Hotel
10.0
Exceptional
Farah from Indonesia
Family with teens
Biz Queen Room
Stayed 2 nights in August 2020

Exceptional”

No complain at all. Very recommended hotel

Reviewed August 25, 2020

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Dear Kak Farah, Cleo Hotel Walikota Mustajab merasa terhormat menerima Anda sebagai tamu kami dan Kami sangat berterima kasih untuk ulasan positif yang kakak berikan. Kami selalu berusaha sebaik mungkin untuk memastikan bahwa kebersihan kamar dan pelayanan dari kami senantiasa berkesan bagi para tamu. Kami juga merasa sangat bahagia bahwa Anda selalu menginap di Hotel Kami di setiap perjalanan kakak datang ke Surabaya. Kami harap dapat terus bertemu kembali dengan Anda segera. Terima kasih atas kunjungan Anda. Salam hangat, Ahmad Efendi SPV Operational Cleo Hotel Walikota Mustajab Surabaya

Responded August 28, 2021
Cleo Walikota Surabaya Hotel
9.2
Exceptional
Widya from Indonesia
Couple
Biz Queen Room
Stayed 2 nights in November 2019

Overall was OK”

Pro: clean bed, clean room Con: Lack parking space but they valet park for customer, VERY small mirror, Bathroom door stuck (wouldnt budge).

Reviewed November 12, 2019

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Dear Kak Widya. Cleo Hotel Walikota Mustajab merasa terhormat menerima anda sebagai tamu kami dan Kami sangat berterima kasih untuk ulasan yang anda berikan, Ini akan menjadi bahan evaluasi kita untuk kedepannya. Kami juga selalu berusaha sebaik mungkin untuk memastikan bahwa kebersihan kamar dan pelayanan dari kami senantiasa berkesan bagi para tamu. Kami juga merasa sangat bahagia bahwa anda selalu menginap di Hotel Kami di setiap perjalanan anda datang ke Surabaya. Kami harap dapat terus bertemu kembali dengan Anda segera. Terima kasih atas kunjungan Anda. Salam hangat, Samsul hadi SPV Operational Cleo Hotel Walikota Mustajab Surabaya

Responded June 23, 2022
Cleo Walikota Surabaya Hotel
9.2
Exceptional
Arief from Indonesia
Business traveler
Biz Queen Room
Stayed 1 night in February 2020

need tv channel”

overall is good. only need improvement in tv channel, can't find any channel to see. Because the picture is really really bad.

Reviewed February 24, 2020

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Dear Kak Arief, Cleo Hotel Walikota Mustajab merasa terhormat menerima anda sebagai tamu kami dan Kami sangat berterima kasih untuk ulasan yang anda berikan, Ini akan menjadi bahan evaluasi kita untuk kedepannya. Kami juga selalu berusaha sebaik mungkin untuk memastikan bahwa kebersihan kamar dan pelayanan dari kami senantiasa berkesan bagi para tamu. Kami juga merasa sangat bahagia bahwa anda selalu menginap di Hotel Kami di setiap perjalanan anda datang ke Surabaya. Kami harap dapat terus bertemu kembali dengan Anda segera. Terima kasih atas kunjungan Anda. Salam hangat, Samsul hadi SPV Operational Cleo Hotel Walikota Mustajab Surabaya

Responded June 23, 2022
Cleo Walikota Surabaya Hotel
8.8
Excellent
HERLINA from Indonesia
Family with young children
Biz Queen Room
Stayed 1 night in December 2019

Basic hotel with strategies location”

It is basic hotel with strategies location. Staffs are helpful but hotel facilities must be improved. Stains are on the bathroom floors. We ordered non-smoking room but we smelt the cigarette aroma in the our rooms. Parking area is also small. We checked-in at 3 pm but the rooms were not ready yet and must waited.

Reviewed December 25, 2019

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Dear Kak Herlina Cleo Hotel Walikota Mustajab merasa terhormat menerima anda sebagai tamu kami dan Kami sangat berterima kasih untuk ulasan yang anda berikan, Ini akan menjadi bahan evaluasi kita untuk kedepannya. Kami juga selalu berusaha sebaik mungkin untuk memastikan bahwa kebersihan kamar dan pelayanan dari kami senantiasa berkesan bagi para tamu. Kami juga merasa sangat bahagia bahwa anda selalu menginap di Hotel Kami di setiap perjalanan anda datang ke Surabaya. Kami harap dapat terus bertemu kembali dengan Anda segera. Terima kasih atas kunjungan Anda. Salam hangat, Samsul Hadi SPV Operational Cleo Hotel Walikota Mustajab Surabaya

Responded July 04, 2022
Cleo Walikota Surabaya Hotel
8.4
Excellent
martino from Indonesia
Family with young children
Biz Queen Room
Stayed 1 night in February 2019

Great value fof money hotel in central Surabaya”

Nice location, modern style room, clean bathroom. Everything in the room is enough for our basic needs. Just be ready with minim parking lot, small size room + bathroom. But I cannot expect more with those budget. Overall its a great value for money hotel in central surabaya

Reviewed May 22, 2019

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8.8
Excellent
Dwi from Indonesia
Family with young children
Biz Twin Room
Stayed 1 night in April 2019

Overall is good and nice staff, too”

It would be nice if the cafe downstairs is reopened :)

Reviewed April 22, 2019

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Dear Bpk / Ibu Dwi, Terima kasih sudah meluangkan waktu untuk memberikan ulasan pada properti kami. Komentar Anda sangat berarti. Kami menghargai komentar Anda mengenai layanan kami serta peningkatan kualitas yang kami berikan. Staf kami telah dilatih untuk memberikan layanan pelanggan yang terbaik dan kami sangat senang mengetahui bahwa Anda merasakannya selama menginap. Komitmen kami untuk melayani Anda dengan lebih baik lagi akan berlanjut lagi saat Anda datang kembali ke Surabaya untuk membuka cafe di area lobby . Kami menantikan kunjungan Anda selanjutnya di Cleo Hotel Walikota Mustajab. Hormat kami, Budi Utomo, Hotel Manager

Responded April 24, 2019
Cleo Walikota Surabaya Hotel
9.2
Exceptional
Nila from Indonesia
Couple
Biz Queen Room
Stayed 1 night in July 2022

Good ”

Over all.. 👍

Reviewed July 19, 2022

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Dear Kak Nila Cleo Hotel Walikota Mustajab merasa terhormat menerima anda sebagai tamu kami dan Kami sangat berterima kasih untuk ulasan yang anda berikan, Ini akan menjadi bahan evaluasi kita untuk kedepannya. Kami juga selalu berusaha sebaik mungkin untuk memastikan bahwa kebersihan kamar dan pelayanan dari kami senantiasa berkesan bagi para tamu. Kami juga merasa sangat bahagia bahwa anda selalu menginap di Hotel Kami di setiap perjalanan anda datang ke Surabaya. Kami harap dapat terus bertemu kembali dengan Anda segera. Terima kasih atas kunjungan Anda. Salam hangat, Samsul Hadi SPV Operational Cleo Hotel Walikota Mustajab Surabaya

Responded August 09, 2022
Cleo Walikota Surabaya Hotel
8.8
Excellent
Gede from Indonesia
Couple
Biz Queen Room
Stayed 3 nights in December 2019

Good hotel”

Great location with afordable price

Reviewed January 02, 2020

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Gede Dear Bpk Gede, Terima kasih telah meluangkan waktu Anda untuk memberi ulasan pada Hotel kami, komentar Anda sangat dihargai. Kami menghargai komentar Anda tentang Lokasi hotel dan harga yang bagus. Dan kami senang Anda menemukan nilai dan kenyamanan selama Anda tinggal. Kami berharap dapat melihat Anda di kunjungan berikutnya ke Cleo Hotel Walikota Mustajab Surabaya. Salam Hormat, Budi Utomo, Hotel Manager

Responded January 27, 2020
Cleo Walikota Surabaya Hotel
8.8
Excellent
Zainul from Indonesia
Couple
Biz Queen Room
Stayed 3 nights in June 2019

Enjoy time”

Hotel nyaman lokasi sangat bagus

Reviewed June 14, 2019

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8.8
Excellent
Nila from Indonesia
Group
Biz Queen Room
Stayed 2 nights in July 2022

Good”

Over all.. Oke

Reviewed July 19, 2022

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Dear Kak Nila Cleo Hotel Walikota Mustajab merasa terhormat menerima anda sebagai tamu kami dan Kami sangat berterima kasih untuk ulasan yang anda berikan, Ini akan menjadi bahan evaluasi kita untuk kedepannya. Kami juga selalu berusaha sebaik mungkin untuk memastikan bahwa kebersihan kamar dan pelayanan dari kami senantiasa berkesan bagi para tamu. Kami juga merasa sangat bahagia bahwa anda selalu menginap di Hotel Kami di setiap perjalanan anda datang ke Surabaya. Kami harap dapat terus bertemu kembali dengan Anda segera. Terima kasih atas kunjungan Anda. Salam hangat, Samsul Hadi SPV Operational Cleo Hotel Walikota Mustajab Surabaya

Responded August 09, 2022
Cleo Walikota Surabaya Hotel
8.4
Excellent
Kresna from Indonesia
Solo traveler
Biz Twin Room
Stayed 1 night in June 2019

One of best low cost hotel”

I'll leave you when you get more expensive one day. Trust me

Reviewed June 22, 2019

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8.4
Excellent
Gede from Indonesia
Couple
Biz Queen Room
Stayed 3 nights in March 2020

Good hotel for stay”

Strategic locatiin, good room, nice staff

Reviewed March 17, 2020

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Dear Kak Gede, Cleo Hotel Walikota Mustajab merasa terhormat menerima anda sebagai tamu kami dan Kami sangat berterima kasih untuk ulasan yang anda berikan, Ini akan menjadi bahan evaluasi kita untuk kedepannya. Kami juga selalu berusaha sebaik mungkin untuk memastikan bahwa kebersihan kamar dan pelayanan dari kami senantiasa berkesan bagi para tamu. Kami juga merasa sangat bahagia bahwa anda selalu menginap di Hotel Kami di setiap perjalanan anda datang ke Surabaya. Kami harap dapat terus bertemu kembali dengan Anda segera. Terima kasih atas kunjungan Anda. Salam hangat, Samsul Hadi SPV Operational Cleo Hotel Walikota Mustajab Surabaya

Responded June 23, 2022
Cleo Walikota Surabaya Hotel
8.0
Excellent
PRILISYAH from Indonesia
Business traveler
Biz Queen Room
Stayed 1 night in January 2020

Very good”

the location near food street in surabaya. staff was friendly. limited parking place.

Reviewed January 20, 2020

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Prilisyah Dear Ibu Prilisyah, Terima kasih telah meluangkan waktu Anda untuk memberi ulasan pada Hotel kami, komentar Anda sangat dihargai. Kami menghargai komentar Anda tentang Lokasi hotel, pelayanan staff kami. Staf kami dilatih untuk hanya memberikan yang terbaik dalam layanan pelanggan, dan kami senang Anda menemukan nilai dan keramahtamahan selama Anda tinggal. Kami berharap dapat melihat Anda di kunjungan berikutnya ke Cleo Hotel Walikota Mustajab Surabaya. Salam Hormat, Budi Utomo, Hotel Manager

Responded January 27, 2020
Cleo Walikota Surabaya Hotel
7.2
Very good
anastasia from Indonesia
Solo traveler
Biz Queen Room
Stayed 1 night in May 2019

Its quite nice hotel”

The location is good and easy to find food..The room also comfort and clean too..But for programs on cable television it is not good because it is very minimal for overseas TV broadcasts.

Reviewed May 16, 2019

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