Review score
From 3 reviewsSee what guests said
5.6
Cloud 9 Hills Resort
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Location
Good
6.7
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  • Daily housekeeping

  • Garden

  • Laundry service

  • Safety deposit boxes

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Room choices
Duplex Cottage
...
  • Nature view
  • 120 m²/1292 ft²
  • 3 double beds or 2 sofa bed...
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Deluxe Cottage
...
  • Nature view
  • 25 m²/269 ft²
  • 1 queen bed
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Hill Top Deluxe Air Conditioning
...
  • Nature view
  • 25 m²/269 ft²
  • 1 king bed
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Large Double Room
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  • 27 m²/291 ft²
  • Shower
  • 1 king bed
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Deluxe Double Room
...
  • 23 m²/248 ft²
  • Shower
  • 1 king bed
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Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Real reviews from real guests

Agoda Reviews (3)Booking.com Reviews (3)
5.6
Review score
From 3 reviews
Filter by guest type:
Cleanliness6.0
Facilities4.7
Location6.7
Service6.7
Value for money4.0
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Showing 3 verified guest comments
3.2
Rishad from India
Couple
Deluxe Cottage
Stayed 1 night in October 2017
SUPER BAD. DONT EVEN THINK ABOUT IT, IF U CARE FOR SOME CLASS..STAY AWAY.”
ROOMS ARE HIGHLY PRICED THAN WHAT IT SHOULD BE. NO LUXURY AS SUCH. ONLY THE TOP COTTAGE ROOMS HAVE SOME VIEW THAT MAKES U FEEL LIKE U ARE IN A HILL STATION. THE BREAKFAST WAS PATHETIC..I FOUND A DEAD FLY IN THE SAMBAAR..AND A HAIR IN THE MEDU WADAA..THE MANAGER SAYS I WILL MAKE FRESH ONE FOR YOU..SPECIALLY..(SO OTHERS ARE SUPPOSED TO EAT SHIT??) NONSENSE.. PLEASE STAY AWAY.
Reviewed November 10, 2017
Namaste Sir, Thank you for giving us an opportunity. Sir, you had made the reservation through online and must have certainly received online benefits, however, being highly priced is a subjective perception. Our cottages during your reservation dates were completely sold out and all our guests had a great time. We are a Nature based resort located on a hilltop at 2700 feet altitude more than 1200 ft above Lonavala having unique weather and view. Our Resort is having all amenities such as swimming pool, rain dance and the cottage allocated to you had bathtub, LED, AC cottage, tea coffee maker, electronic safe, refrigerator. We are sorry about your experience for the breakfast and our sincere apologies to you. We invite you again at our Resort and shall offer you exclusive package on the existing rate and assure you all the care and hospitality will be provided to make your stay as comfortable as possible Regards, - Manager Cloud 9 Hills Resort
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Cloud 9 Hills Resort
5.2
Saif from India
Couple
Deluxe Cottage
Stayed 1 night in February 2017
Above average”
Cost of hotel is very high as compare to facility. Telephone was not working and Main door jam
Reviewed February 27, 2017
Namaste Sir, Thank you for giving us an opportunity. We are a Nature based resort located on a hilltop at 2700 feet altitude more than 1200 ft above Lonavala having unique weather and view. Our Resort is having all amenities such as swimming pool, rain dance, ground area for volley ball, cricket and the cottages with modern amenities. We are sorry about your experience and our sincere apologies to you. We invite you again at our Resort and shall offer you exclusive package on the existing rate and assure you all the care and hospitality will be provided to make your stay as comfortable as possible Regards, - Manager Cloud 9 Hills Resort
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Cloud 9 Hills Resort
8.4
Srividya from India
Couple
Deluxe Cottage
Stayed 1 night in August 2016
Excellent”
The stay was on cloud 9. It was probably the most misty day but it was lovely. The food was excellent and the staff was very helpful and prompt. Would recommend this to others.
Reviewed August 08, 2016
Thank you Sir, we eagerly look forward to welcome you at our Resort. - Manager Cloud 9 Hills Resort
Responded November 28, 2017
Cloud 9 Hills Resort
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