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Clove Garden Hotel and Residence
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6.2 Good location
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6.2Location
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Clove Garden Hotel and Residence

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From 429 reviewsSee what guests said
6.9
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Hot tub

  • Air conditioning

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Room choices
Deluxe Twin Room
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  • City view
  • 22 m²/237 ft²
  • 2 single beds
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Junior Suite (Double or Twin)
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  • City view
  • 43 m²/463 ft²
  • 1 king bed
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Deluxe King Bed
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  • 21 m²/226 ft²
  • Shower
  • 1 king bed
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Deluxe
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    Deluxe Suite
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      studio deluxe
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        Deluxe Suite
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          Deluxe Suite
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            studio deluxe
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              Junior Suite
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                Verified guest reviews

                Agoda Reviews (429)
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                Cleanliness7.1
                Facilities6.9
                Location6.2
                Room comfort and quality7.3
                Service6.8
                Value for money7.4
                Provided by verified guests of Agoda
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                Room type
                Deluxe Twin Room
                Junior Suite (Double or Twin)
                Deluxe King Bed
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                Showing 322 verified guest comments
                12345
                8.0
                Theresia from Indonesia
                Family with young children
                Junior Suite (Double or Twin)
                Stayed 2 nights in January 2018
                Clove garden
                This a great hotel but the road to The hotel was very narrow so if u drive with a bigger car it will make u hard to cross This road
                Reviewed January 11, 2018
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                4.4
                Adiasti from Indonesia
                Couple
                Deluxe Twin Room
                Stayed 1 night in December 2017
                Bad service hotel ever!
                Harga mahal tp mati lampu terus, handuk baru tersedia jam 8 malam, pesan makanan uang tidak dikembalikan. Bad service hotel ever!
                Reviewed January 10, 2018
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                6.8
                Anton from Indonesia
                Family with young children
                Deluxe King Bed
                Stayed 2 nights in January 2018
                Good
                Staff need more training so can take care guests more professional. Cleaning staff need to check whenever the guest checkout for the dirty and smelly stuff.
                Reviewed January 07, 2018
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                2.0
                raisha from Indonesia
                Family with young children
                Deluxe King Bed
                Stayed 2 nights in December 2017
                Terrible hotel in every way!! Big NO to Clove garden!
                This hotel has the worst way to welcome guest. The staff from receptions are the worst one. The facilities also incomplete and not feasible for the 4stars hotel. The food from breakfast menu are not good at all! Dirty plates everywhere, and the waiter like dont care about that. And i cant tolerate about CATS hang around the hotel area, like infront of our room, at the restaurant, or even the lobby. How come a cat could licking the dirty plates infront of our door. I would never ever recommend this hotel to anybody, like this is the worst hotel i’ve ever knew!
                Reviewed January 04, 2018
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                3.6
                andika from Indonesia
                Family with young children
                Deluxe Twin Room
                Stayed 1 night in December 2017
                Dissapointing Trip
                Clove Garden Hotel and Residence didn't give us any service to be honest. We pay the room only from laying our body. There is no towel and floor mat when we came to room. I had to ask like 4 times to staff in order to get towel and floor mat. First impression when see room floor was OH NO SO MANY DIRTY HAIR. CRAZY. location is quite good considering if you want to see some highland view, yet hotel access is covered by rocky road.
                Reviewed January 03, 2018
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                6.0
                Eko from Indonesia
                Family with teens
                Deluxe Twin Room
                Stayed 1 night in December 2017
                Bad experience in four stars hotel
                They said four stars hotel but i feel like stay in three stars hotel since deluxe room are too small for four stars hotel. Also breakfast is not good serves as four stars hotel. First day i stay in 5th floor and just feel small room and no view at all. Second day i ask for more view, and thats my bad option because i got room in 3rd floor with bad aircon even has repaired said the staff and that not only my room in that floor has bad aircon. But this hotel has great view with New Year 2018 Party include in room when i stayed there.
                Reviewed January 02, 2018
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                7.6
                Yosafat from Indonesia
                Group
                Deluxe Twin Room
                Stayed 2 nights in September 2017
                Very good
                Good Views. Very Quiet. Didnt have a Fitness room ( almost 2 years vacant) Value for money. Room cleanliness was bad.
                Reviewed January 02, 2018
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                4.0
                Nabila from Indonesia
                Family with teens
                Junior Suite (Double or Twin)
                Stayed 1 night in December 2017
                Not going back at all
                I went to Clove hotel around 7pm, I traveled with my mom, my grandma, and my sister. From the first time I got there I wasn't impressed at all. Nobody helped us with the luggages. There was only 1 receptionist. Second, there were an event at the garden which was so damn noisy, even though our room was on 6th floor. There were so many dots (dirt) on the bed sheets, no cups available in the room, there were only 1 glass, and the funniest thing is there were 2 packs of tea but the other one was empty (?) like seriously....The room service or housekeeping took forever. The breakfast was way too standard for 4stars hotel, too many flies around the food even on the food, and they were running out of some food at 8.00am......way below my expectations, should've stay in another hotel.
                Reviewed December 31, 2017
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                8.0
                Yosep from Indonesia
                Family with young children
                Junior Suite (Double or Twin)
                Stayed 1 night in December 2017
                overall is ok
                I was stay in Junior Suite with my family. Overall is still ok for the Hotel facilities and view from the balcony. There are many good spots for taking pictures too. But, the location is hard and far from restaurants and recreation places. We were also lucky that the road repairing were not started yet so dont need to find another path. The food (breakfast) is considered not good comparing with other hotels.
                Reviewed December 30, 2017
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                3.6
                Cecillia from Indonesia
                Family with teens
                Deluxe
                Stayed 2 nights in December 2017
                Not as good as its review
                Stay for two nights, the 2nd night the room ac is broken. hot for all night long. The room gordyn has many holes n not too blackout. Breakfast not vary n too expensive for extra person. Overall I'm not satisfied
                Reviewed December 29, 2017
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                12345
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