2019

Club Balai Isabel Hotel

Brgy. Banga Talisay Batangas, Talisay, Batangas, Philippines, 4220 - See map
4-star Resort
7.5
Very good
/10
(2,684 reviews)See what guests said
View123
Housekeeping63
Food & Dining30
select your datePlease enter your stay dates to see price
Club Balai Isabel Hotel

"Excellent ambiance and very hospitable staffs!"

Krisna - December 1, 2019

Triple Room - View Club Balai Isabel Hotel
Lobby Club Balai Isabel Hotel
Lobby Club Balai Isabel Hotel
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Wellness activities
Spa & Beauty
Property highlightsRead all 2,684 reviews
Exceptional reputation
Recommended by 85% of guests
Very good service
7.5 rating for service
Very good comfort
7.4 room quality and comfort
Very good facilities on premise
7.3 facilities on premise

Hotel is still fine all the staff are still friendly, its just really the taal eruption last month thats why the resort is still trying to fix all tha...

Ramon A. | February 26, 2020

Their breakfast foods are good, their restau staffs are kind, and the pricing of foods is cheap.

Camille | January 19, 2020

Even if we went on a holiday you can always find a spot where you can relax and enjoy nature.

Marife | November 7, 2019

I had a superior room and enjoyed my stay there since the rooms are new and clean.

Jarmae | April 3, 2018

We enjoyed swimming at the pools with the great view of the taal lake.

janice | March 9, 2020

Nice Hotel, of Course, with friendly Staff in a nice Club Area.

Krauss | September 21, 2019

  • Daily housekeeping

  • Garden

  • Safety deposit boxes

  • Restaurants

  • Spa

Your dates are popular among travelersUsers are booking a place in Batangas every 37 minutes on Agoda.com
Value for money7.3
Distance to city center0.65 km
Location rating8.1
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport46.5 km

Rooms available at Club Balai Isabel Hotel

Triple Room
Triple Room
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 single bed and 1 queen be...
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Superior Family Room
Superior Family Room
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 3 queen beds
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One Bedroom Apartment
One Bedroom Apartment
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 1 single bed and 1 queen be...
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Superior Lakefront Family Room
Superior Lakefront Family Room
...
  • Room size: 30 m²/323 ft²
  • Lake view
  • 3 queen beds
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Lakefront Family Room
Lakefront Family Room
...
  • Room size: 25 m²/269 ft²
  • Lake view
  • 2 queen beds
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Family Room
Family Room
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 2 queen beds
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Lakeshore Family Room
Lakeshore Family Room
...
  • Room size: 20 m²/215 ft²
  • Balcony/terrace
  • 2 queen beds
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Apartment with Loft
Apartment with Loft
...
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 1 single bed and 3 queen be...
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Superior One-Bedroom Apartment
Superior One-Bedroom Apartment
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 single bed and 2 queen be...
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Family Room with Loft
Family Room with Loft
...
  • Room size: 25 m²/269 ft²
  • Balcony/terrace
  • 1 single bed and 2 queen be...
Enter dates to see prices

Frequently asked questions

Does Club Balai Isabel Hotel offer hand sanitizer?

Hand sanitizer is available at Club Balai Isabel Hotel.

Does Club Balai Isabel Hotel check the temperature of people entering the premises?

Club Balai Isabel Hotel offers temperature checks for staff and guests as a service, but it is not a condition of check in.

Is there physical distancing on the premises?

Social distancing measures are enforced in common areas.

Are protective screens set up in common areas?

During face-to-face interactions, a transparent protective shield may be offered between persons.

What time is check-in and check-out at Club Balai Isabel Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Club Balai Isabel Hotel?

Self-parking is conveniently available at the resort.

Is breakfast offered at Club Balai Isabel Hotel?

Breakfast is offered at Club Balai Isabel Hotel. There is an additional charge of 450 PHP for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

What are my dining options at Club Balai Isabel Hotel?

Club Balai Isabel Hotel has many in-house restaurants for hungry guests to dine-in. Terraza Restaurant and Isabel's Panaderia & Pizzeria offer an extensive range of cuisines including French, Italian and Asian.

Can special events be hosted at Club Balai Isabel Hotel?

Special events such as weddings may be hosted at Club Balai Isabel Hotel. The property has outdoor and indoor venues that can hold up to 800 people. Event hosting is hard work " as hosts, you can enjoy breakfast and candlelit or private dinner before or after your event as part of your event package.
Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

What is the smoking policy at Club Balai Isabel Hotel?

Club Balai Isabel Hotel does not permit smoking in any of its rooms or indoor areas.

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Explore the neighborhood

What people love about Club Balai Isabel Hotel

  • 10.0
    Exceptional

    "One of the best resort in the phil."

    Oliver

    |

    January 6, 2020

  • 8.4
    Excellent

    "Great view of the then-quiet Taal."

    Arthur

    |

    January 22, 2020

  • 6.0
    Review score
    Location

    "Good location with great view."

    Justin

    |

    February 8, 2019

Property ranking|Compared to 234 Batangas properties
See all rankings
Room comfort score
7.4/10
Cheapest price score
Location score
8.1/10
Room size
25 sqm.
Better than
89
%
of Batangas properties
Better than
88
%
of Batangas properties
Better than
87
%
of Batangas properties
Bigger than
80
%
of Batangas properties
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Overall rating:
7.5
Very good
2,684 reviews
Cleanliness
7.2
Facilities
7.3
Location
8.1
Read all reviews >
What travelers say they love:
My family and i had a relaxing stay.
janice from Philippines
Family with young children
More about Club Balai Isabel Hotel

More about Club Balai Isabel Hotel

Ideally sitting on the shores of the remarkable and world famous Taal Lake, this unique property is just across the volcano. Enjoying an enviable location, this property is surrounded by the wonders of nature whilst at the same time features modern and contemporary accommodation units in order to give a fantastic stay. Whether it’s a vacation, corporate team building trip, important events, or even special occasions, this is undoubtedly a great place to visit. Rooms are surrounded by lush tropical gardens, and they also command panoramic views of the lake and the world’s smallest volcano. All in all, Club Balai Isabel Hotel is excellent for eco-tourists, leisure travelers and even adventure lovers!

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Most talked about facilities

Food & Dining
133 mentions
Swimming Pool
111 mentions
Housekeeping
64 mentions
View
51 mentions

What they offer

10.0
Exceptional

"Very relaxing and the area is so big"

Oliver

|

October 20, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Restaurant
Cuisine:Asian, International, Local

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Club Balai Isabel Hotel from real guests

Provided by verified guests of Agoda
Agoda Reviews (2684)Booking.com Reviews (194)
7.5
/
10
Cleanliness7.2
Facilities7.3
Location8.1
Room comfort and quality7.4
Service7.5
Value for money7.3
High score for Batangas
Rating
9+ Exceptional (213)
8-9 Excellent (233)
7-8 Very Good (329)
6-7 Good (163)
<6 Below Expectation (388)
Time of the year
Mar - May (323)
Jun - Aug (256)
Sep - Nov (343)
Dec - Feb (404)
Don't miss out!Users are booking a place in Batangas every 37 minutes on Agoda.com
All guests (2684)
All room types
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Show reviews that mention 

Showing 1326 verified guest comments
12345
9.6
Exceptional
Joyce from Philippines
Group
Apartment with Loft
Stayed 1 night in July 2019

Great experience”

Great staff. Great food and service. Our booked room had an electrical problem so we waited more than 30min for it to be fixed. But they cant fix it on time so they upgraded us for free to a hotel room with a taal view. The room was great. The terraza though had some issues with bringing food to the bay side tables & chairs. I dunno the reason behind it. It would’ve been great to have some guests occupy those tables and chairs while drinking cocktails. Then they could light up the series of lights around it for an instagrammable view. The frontdesk do not have a phone number to the terazza also. Kinda weird. But all in all, it was relaxing.

Reviewed July 11, 2019

Thank you for your review! We are glad that you had a great experience in Club Balai Isabel. It is indeed our mission to extend the greatest service that we can provide. On the other hand, we sincerely apologize for the inconvenience you have experienced because of the electrical problem. All of your concerns are well noted and will be forwarded to the concerned department. Rest assured that we will work on the things that we have to improve on. Hope that your next visit is just around the corner

Responded July 12, 2019
Club Balai Isabel Hotel
9.6
Exceptional
Ana from Philippines
Family with young children
Triple Room
Stayed 1 night in July 2019

Good for people looking for a place to relax and unwind”

I was looking for a place where all of us can enjoy and relax, considering my companions - 2 kids (ages 5 & 2), 2 seniors and my hubby, at an affordable price . I happened to book 2 triple suites through Agoda at a discounted rate, so I found value for money on our accommodation. The rooms were big, clean and cozy; view from the veranda was relaxing; with elevator in the building which made it easy for us going to the restaurant and other amenities esp. with kids & seniors. Foods were great, good serving size. Staffs were friendly, they even served a complimentary cake that my daughter really loved since she was whining for it the night before. Overall stay was awesome.

Reviewed July 17, 2019

Delighted to hear your words of praise, Ana ! We’ll ensure to provide a consistent service in the future as well. Have a pleasant day ahead :) Regards, Kevin

Responded July 17, 2019
Club Balai Isabel Hotel
8.8
Excellent
Jose from Philippines
Family with young children
Triple Room
Stayed 1 night in July 2019

Excellent”

The only con I can think of is the way going there from tagaytay. The road gong down to talisay is so steep and the hair pin turns are a bit of a challenge especially during night time since there are no street lights

Reviewed July 14, 2019

Thank you for your review We regret that your recent experience was not its best Rest assured that this is not the level of service that we try to achieve here in Club Balai Isabel We hope that you will give us the opportunity to be of better service

Responded July 15, 2019
Club Balai Isabel Hotel
3.6
Thomas from United States
Couple
Stayed 1 night in November 2018

Not for couples. ”

There was an outage, the food options were terrible, and the rooms and site were unimpressive. I didn't get my money back for this POS, but the best value of the day was calling my driver to come pick us up early.

Reviewed July 14, 2019

Thank you for your review We regret that your recent experience was not its best Rest assured that this is not the level of service that we try to achieve here in Club Balai Isabel We hope that you will give us the opportunity to be of better service

Responded July 15, 2019
Club Balai Isabel Hotel
5.6
Darin from Philippines
Couple
Triple Room
Stayed 1 night in July 2019

Awful experience”

Have you been in the hospitality industry very long? Get your shi# together Club Balai Isabel. Your management, your policies, your front desk staff, the jet ski vendor, the restaurant supervisors, the main entry security staff, and the condition of your grounds suck. And thanks for having the tile saw guys doing work in the room next door to us from morning through the afternoon. That was a nice touch as well.

Reviewed July 23, 2019

Thank you for your review! We regret that your experience with us is not at its best. Rest assured that these concerns that you have raised are noted and already forwarded to the respective departments for their necessary actions. We hope that these unfavorable encounters will not hinder you from visiting us again. We look forward to be of service to you in the not so distant future.

Responded July 30, 2019
Club Balai Isabel Hotel
9.6
Exceptional
Imee from Philippines
Group
Stayed 1 night in June 2019

Club balai isabel”

The room was large and clean. The view was nice. But we had a request for late checkout because we checked in at 10pm already the night before. We were only allowed to extend 30 minutes. I was hoping for more flexibility since there were lots of rooms of the same type that are unoccupied. But overall, it was ok.

Reviewed June 16, 2019

Thank you for your review! We are glad to know that you appreciate the room and the view. On the other hand, we apologize if you were only given a 30-minute late checkout, this is because we are always on high occupancy during weekends. We hope that you will give us an opportunity to be of better service soon.

Responded June 18, 2019
Club Balai Isabel Hotel
8.4
Excellent
Roschelle from Philippines
Family with young children
Triple Room
Stayed 1 night in May 2019

Quick Getaway”

I think we stayed in the new building which is good because it has elevator. The room is big and clean. The bed is comfortable. They have new facilities (inflatables) which is good but their old facilities (billiards/darts) is outdated. We like that they have several swimming pools with one big swimming pool. The big swimming pool though is mostly deep (6-7feet). I think people will appreciate it if the main pool has huge area for 4-5feet than the 6-7feet. I feel that the restaurant's floor space is too small for the entire area, especially if it's fully booked. Also, it's a bit walk if your room is on the far end. Might be better if they have another food station/restaurant at the other side? Minus points that the wifi and cell reception is bad in the whole place.

Reviewed June 06, 2019

Thank you for your review! It is indeed our pleasure to give a relaxing, comfortable, and memorable stay. We are glad that you appreciate the facilities that we have. We have already taken note of your suggestions and comments, and rest assured that we will work on the things that we have to improve on. Hope your next visit is just around the corner.

Responded June 10, 2019
Club Balai Isabel Hotel
8.0
Excellent
Tyrone from Philippines
Family with young children
Family Room
Stayed 1 night in May 2019

Quiet and convenient area for resting”

We enjoyed our stay in this resort. We hear no outside noise. This place has shared facilities with the residential area. All facilities are very nice and clean. Overall we were delighted to stay for 2 days. I would recommend this place to anybody.

Reviewed May 26, 2019

Thank you for the review! We are glad that you had a delightful stay at Club Balai Isabel We look forward to see you around Club Balai Isabel soon

Responded May 27, 2019
Club Balai Isabel Hotel
8.0
Excellent
Tyrone from Philippines
Family with young children
Stayed 1 night in May 2019

Quiet and convenient area for resting”

We enjoyed our stay in this resort. We hear no outside noise. This place has shared facilities with the residential area. All facilities are very nice and clean. Overall we were delighted to stay for 2 days. I would recommend this place to anybody.

Reviewed May 26, 2019

Thank you for the review! We are glad that you had a delightful stay at Club Balai Isabel We look forward to see you around Club Balai Isabel soon

Responded May 27, 2019
Club Balai Isabel Hotel
5.2
Charmaine from Canada
Group
Stayed 1 night in April 2019

Beware of Staff”

The staff are not trained properly on etiquette. Be cautious when booking with this resort. Ensure that they will not appoint the other guests in your group to rooms that did not have a view of the Taal volcano (when it clearly says in the description that there is). When we asked the desk to make some changes, they did not honor our request. Instead, will ask you to pay more for rooms that indeed have the view. The front desk staff are not entirely trained in communicating properly to guests. They are impolite in their choice of words to my sister. Book somewhere else...

Reviewed July 07, 2019

Hi, Charmaine! We deeply regret to hear such kind of experience you had with us. We've cascaded the same to our relevant team to ensure this doesn’t happen ever again to any of our guests. Request you to please accept our sincere apologies and we promise to strive day and night to keep up with your expectations in the future. Regards, Charles

Responded July 08, 2019
Club Balai Isabel Hotel
8.4
Excellent
Josephine from United Kingdom
Family with teens
Superior Family Room
Stayed 2 nights in April 2019

Relaxing Vacation”

Pros - the amazing views and lovely staff at the reception, restaurant, housekeeping and porter. They have attended to all our needs during our stay. Foods are OK, enjoyed the refreshing coconut drink. We will definitely stay here again.

Reviewed April 17, 2019

Thank you for rating us super, Josephine! Delighted to know you liked our services. Hope to welcome you again soon:) Regards, Cheshta

Responded May 01, 2019
Club Balai Isabel Hotel
8.8
Excellent
Mary from Philippines
Family with young children
Stayed 1 night in March 2019

Room smells horrible”

Everything else is perfect—location, amenities, food, except for the rooms. The bathroom the sink inside the room smells so horribly bad! (Mapanghi, SOBRA!) We booked for 2 rooms, separate building, & guess what? They smell the same!

Reviewed March 31, 2019

Hey Mary, Thanks for sharing this with us and we do apologize for the hassle faced. We’ve forwarded your feedback to our concerned team to ensure your next visit more comfortable and relaxing with us. Regards, Deboshree

Responded April 04, 2019
Club Balai Isabel Hotel
9.6
Exceptional
louie from Philippines
Family with young children
One Bedroom Apartment
Stayed 1 night in March 2019

Captivating”

Pros: -No internet! Im thankful for not having internet in our rooms, we were able to bond as a family -the foods are awesome. Terraza serves authentic bulalo (1 of the reasons why i love going to tagaytay and batangas) and lomi :) - your people are really nice and very accommodating, even those who are just cleaning the room are friendly. Kudos. Also please tell your kitchen staff, keep cooking awesome cuisine + your coffee are perfect in any time of the day. -your facilities are kid friendly, since i have a 4 yr old kid, and we had a great time. Cons: -microwave -my sisters room got a squicky bed (malvar 401) and the toilet needs to be checked. -very weak signal if you’ll use your mobile data (if you are situated on the lower floor of the building) But nonetheless we loved the experience and we are looking forward booking to your resort. Thank you.

Reviewed March 11, 2019

Hey Louie, Thanks for sharing this with us and we do apologize for the hassle faced. We’ve forwarded your feedback to our concerned team to ensure your next visit more comfortable and relaxing with us. Regards, Deboshree

Responded April 04, 2019
Club Balai Isabel Hotel
6.0
Valerie from United States
Family with young children
Family Room
Stayed 2 nights in July 2019

Limited amenities without much of what regular travelers would expect”

The location is lovely and beautiful, though far away from anything modern so expect to drive an hour round trip to any sort of grocery store or nicer sit down restaurant. The resort areas seems nice at first blush, but the guest will quickly discover the lack of amenities. There is no phone in any room to call the front desk, so you have to know their cell phone number and manage to get service on your own phone. There is also no internet in any of the rooms, which they claim is due to upgrading, but the reality is that multiple guests said it's been that way for years. The television is small and has no cable. Just a few, local, grainy channels. The restaurant was managed so ineffectively. They were out of stock on multiple menu items and ingredients and there were an excess of staff during low times & an urgent understaffing during peak dining times. The room location layout is also confusing & multiple people tried to enter our room thinking it was theirs. I don't recommend!

Reviewed July 14, 2019

Thank you for your review. We regret that your recent experience was not at its best. Rest assured that all of your concerns will be forwarded to the concerned department. We hope that you will give us the opportunity to be of better service

Responded July 15, 2019
Club Balai Isabel Hotel
2.8
Joby from Philippines
Family with young children
Family Room
Stayed 1 night in May 2019

Poor Customer Service, Bad Hotel Manager”

Prior to booking we were told that we can cook in our superior room, but it turned out that we can't. Hotel manager (missed to get her name, but she was plump & wearing eye glasses) told us that we need to pay for an upgrade in order for them to put us to a room with a functional stove. She said she cannot give us free upgrade because we didn't book to hotel directly but via Agoda. She is the worst hotel manager I encountered in my years of checking-in to hotels. She even gave us a room on the third floor (without elevator) even when we mentioned that we have a senior citizen with us. WORST accommodation ever!

Reviewed July 14, 2019

Thank you for your review! We regret that your recent experience with us was not at its best. Our superior rooms are hotel rooms. Thus, it does not have any cooking option. You may upgrade it to one of our Residences but upgrade fee will still apply. On the other hand, we to improve our services based on each guest's reviews by giving more training programs to our staff in order to showcase the Filipino hospitality service we envision we could give. We hope that you will give us the opportunity to be of service to you again in the not too distant future.

Responded July 16, 2019
Club Balai Isabel Hotel
4.8
marianne from Philippines
Group
Triple Room
Stayed 1 night in June 2019

Facilities”

They didnt have a phone in their rooms to be able to contact front desk for any requests. You have to walk all the way to their lobby. There was no coordination between the staff when can the guests use the aquapark. There was a company that time we were there doing their team building and the staff claims they weren’t informed of it and wont let use the park up until the company is done which is almost our check out even if we already have tickets for it.

Reviewed June 05, 2019

Thank you for your review! We regret that your recent experience at the resort was not its best. Rest assured that this is not the level of service that we try to achieve every time at Club Balai Isabel. The concerns that you have raised will be discussed to the concerned department for improvement. We hope that you will give us the opportunity to be of service to you again in the future.

Responded June 06, 2019
Club Balai Isabel Hotel
10.0
Exceptional
Raymond from Philippines
Family with young children
Lakeshore Family Room
Stayed 1 night in June 2019

Poor Cell Reception with No Wifi in Rooms”

If you have to connect, you have to go the their lounge which is, based on your room, could be quite a walk. When you book, make sure to indicate if you want a lower floor as they do not have elevators. I was travelling with 2 seniors and we were initially booked at the 4th floor. Aside from that, i enjoyed my stay.

Reviewed June 05, 2019

Thank you for your review! We are glad to know you enjoyed your stay. On the other hand, we regret that your recent experience was not its best. Regarding the wifi connection, as of the moment, it's only available at specific areas. Some of our rooms are located in buildings with no elevator, but we are always willing to give the most convenient stay to our valued guests. We hope that you will give us the opportunity to be of service to you again in the future.

Responded June 06, 2019
Club Balai Isabel Hotel
8.0
Excellent
Rizal from Philippines
Family with young children
Triple Room
Stayed 1 night in June 2019

One Night stay”

The value for money is the reason I select this resort (2600net). In my surprise this is a 4 star Hotel with a very good facilities. The resort is very relaxing except if there are company or team building activity. Its quite loud since there are sound system that can be heard inside your rooms and the place can get crowded but over all its a nice place .

Reviewed June 04, 2019

Thank you for your review! We are glad that you appreciate the facilities that we have but regarding the loud sounds due to the company event, we always make sure that quiet time will be followed to avoid such inconvenience to other guests. We hope that you will give us the opportunity to be of service to you again in the future.

Responded June 06, 2019
Club Balai Isabel Hotel
6.4
Good
Maria from Thailand
Family with young children
Family Room
Stayed 1 night in April 2019

Nice place for family outing”

The hotel has 3 big swimming pools that my family enjoyed. The food is great esp pizza which is very affordable for its size and taste. The view is great. However, all rooms are pricey. We have booked family suite good for 4 person but they have provided only 2 towels. Also, the toilet and toiletries were disappointing. My family was not able to book for aqua park because they were disappointed that the water was dirty. So they opted for the swimming pool.

Reviewed May 16, 2019

Thank you for the feedback! We are glad that you enjoyed the facilities and the food that we offer. Regarding the concerns about some of our facilities, we understand your sentiments and we are currently working on the things that we need to improve on. These concerns have been raised to the respective departments for their immediate action. We hope that you will give us the opportunity to be of service again in a not too distant future.

Responded May 20, 2019
Club Balai Isabel Hotel
6.4
Good
Maria from Thailand
Family with young children
Family Room
Stayed 1 night in April 2019

Nice place for family outing”

The hotel has 3 big swimming pools that my family enjoyed. Food is also great esp pizza which is very affordable. However, the rooms are all pricey. For a room good for 4 person, they have only provided 2 towels and toiletriesare disappointing.

Reviewed May 16, 2019

Thank you for the feedback! We are glad that you enjoyed the facilities and the food that we offer. Regarding the incomplete amenities provided, we assure you that this concern will be raised to our concerned department for proper action. We hope that you will give us the opportunity to be of service again in a not too distant future.

Responded May 20, 2019
Club Balai Isabel Hotel
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