Club Bentota Hotel
Club Bentota Hotel
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"Very good location and good facilities ,"

YUSUFF

May 28, 2017

Standard Room - Guestroom Club Bentota Hotel
Standard Room - Guestroom
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Interior view Club Bentota Hotel
Interior view
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Beach Club Bentota Hotel
Beach
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Swimming pool Club Bentota Hotel
Swimming pool
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Excellent
Location
8.5
See all 29 photos Club Bentota Hotel
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Club Bentota Hotel

Excellent location
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Very good
From 149 reviewsSee what guests said
7.0
Value for money6.5
Distance to city center1.00 Km
Location rating8.5
Nearest airportRatmalana Airport (RML)
Distance to airport43.9 km
Has restaurantYes
  • Airport transfer

  • 920 meters to the beach

  • Currency exchange

  • Air conditioning

Room choices
This property is in high demand!Last booked a few minutes ago
Deluxe Room
Deluxe Room
...
  • Garden view
  • 24 m²/258 ft²
  • 2 single beds or 1 double b...
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Suite
Suite
...
  • Garden view
  • 62.43 m²/672 ft²
  • 1 double bed
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Standard Room
Standard Room
...
  • Garden view
  • 22 m²/237 ft²
  • 2 single beds or 1 double b...
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Standard Single
Standard Single
...
  • Bathtub
  • Balcony/terrace
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Basic Suite
Basic Suite
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    Deluxe Single
    Deluxe Single
    ...
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      Basic Double
      Basic Double
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        More about Club Bentota Hotel

        More about Club Bentota Hotel

        "Superb place to stay ."

        Reviewed September 11, 2016

        lakmali from Sri Lanka

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        Solo traveler

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What they offer

        "Food is good."

        Ishara from Sri Lanka

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        Family with young children
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (149)Booking.com Reviews (92)
        7.0
        Cleanliness6.9
        Facilities6.7
        Location8.5
        Room comfort and quality6.9
        Service6.2
        Value for money6.5
        Provided by verified guests of Agoda
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        Showing 144 verified guest comments
        12345
        3.2
        Amita from Sweden
        Family with young children
        Deluxe Room
        Stayed 2 nights in December 2016
        Dreadful room, staff and overall experience ”
        Felt like stepping into a cave, humid to the point that bed sheets are damp. Bathroom was minuscule, towels worn and broken. Breakfast was good but in abundance, the food waste is sickening. Same at the new years gala dinner. Beach is beautiful, however the location,the tip of a peninsula makes your stuck out there if you're not up for a 2-3 km long walk (one way) or a boat ride into town. The hotel didn't getting the payment from Agoda and demanded that I'll pay directly to the hotel, which I repeatedly refused. They then demanded that I would sort it with Agodas customer service that has an extremely bad track record. I spent a good day trying to help the hotel although It was an issue between hotel and agoda. The staff's approach in the matters was demanding and hostile. Also my 4 year old was cornered on the toilet by a staff lady who wanted to take his picture. He repeatedly and firmly said no, so did I, and she went on taking his picture as he was crying.
        Reviewed September 22, 2017
        9.2
        Exceptional
        Dakshina from Sri Lanka
        Group
        Deluxe Room
        Stayed 2 nights in October 2016
        Great Hotel”
        Great Place for a relaxing holiday
        Reviewed July 28, 2017
        8.4
        Excellent
        YUSUFF from United Kingdom
        Couple
        Standard Room
        Stayed 1 night in September 2016
        nice island”
        very good location and good facilities ,
        Reviewed May 28, 2017
        5.2
        Peter from United Kingdom
        Couple
        Suite
        Stayed 4 nights in December 2016
        Outdated facilities offering all inclusive package holidays ”
        Hotel built in 1983 and we were told it was to be re-built in 2017. We were not on all inclusive package so evening option was terrace restaurant or pay 3000 rupees per person for the Buffet.
        Reviewed December 07, 2016
        7.2
        Very good
        Chakshika from Sri Lanka
        Couple
        Standard Room
        Stayed 1 night in October 2016
        Good Location and Hotel -All Negatives about Staff Related Matters”
        This is a nice hotel located in a nice location. Spacious, calm and quiet. Nice and clean beach. All negative facts I experienced are about Human Resource matters which they can improve if the management really want. 1. I specifically requested double bed room in my reservation. But when I entered in to the room, it was a twin bed room. Once I called the reception they asked me to come back to reception walking long way back. They gave me a double bed room. But it has taken about 1 hour to settle in the room since my arrival. 2. Door locks of the rooms are quiet abnormal. Those falling in to a position called 'doubled lock' which you can't open the door with provided key. There were no instructions displayed regarding the door locking procedure. So how we know to avoid getting double locked? A special key kept at the hotel office is required to open the door in this case. When I encountered to this matter they too about 1 hour to open the door after 3 reminder calls. Ruined my whole evening. 3. Food spread was good. But some essential items which commonly available in International Buffets were missing. There was a melon juice for breakfast with odor smell. Both me and wife got diarrhea after having dinner and breakfast. (Don't know because of which food item/s) 4. No hotel stewards come and serve atleast a glass of drinking water unless requested few times. Finished dishes are not removed from the table unless requested. I doubt whether those staff has undergone atleast a basic hotel training course. I noted the restaurant was houseful at the dinner and some guests are fighting with stewards due to non-availability of seats. 5. One of the basic Free Toiletry kit item small toothpaste tube was not there. Hence I called room service and requested. They informed me that Toothpaste are not provided and come down to their boutique and purchase. For the first time I heard this kind of a response from a star grade hotel. All above facts I detailed above are hum
        Reviewed November 01, 2016
        8.4
        Excellent
        Ishara from Sri Lanka
        Family with young children
        Standard Room
        Stayed 1 night in October 2016
        Superb weekend”
        we visited the hotel for the 2nd time with our 2 kids. the location is absolutely great. Food is good.
        Reviewed October 31, 2016
        6.0
        Shanil from Sri Lanka
        Family with young children
        Standard Room
        Stayed 2 nights in October 2016
        Great location...”
        The location is great and so is the food.. Simply fantastic on those two aspects... But the standard room that we stayed in was really old and despite staying with two little kids they did not change the room...
        Reviewed October 31, 2016
        6.8
        Good
        assaf from Israel
        Family with young children
        Standard Room
        Stayed 3 nights in October 2016
        nice, good location , the food is ok”
        Petty about things that look for them out of the ordinary
        Reviewed October 13, 2016
        6.4
        Good
        SHAR from Egypt
        Family with young children
        Standard Room
        Stayed 2 nights in September 2016
        good”
        need improvement
        Reviewed September 28, 2016
        9.6
        Exceptional
        Thiyagarajah from Sri Lanka
        Couple
        Standard Room
        Stayed 1 night in September 2016
        Nice ”
        Good
        Reviewed September 28, 2016
        3.6
        Hashmath from Sri Lanka
        Business traveler
        Deluxe Room
        Stayed 1 night in September 2016
        Bad”
        Really bad service.. Specially the staff
        Reviewed September 26, 2016
        6.4
        Good
        Nihmathullah from Sri Lanka
        Couple
        Deluxe Room
        Stayed 2 nights in September 2016
        Receptionist, cashier lady so rude and bad attitude ”
        Receptionist, cashier lady was so bad
        Reviewed September 21, 2016
        5.2
        Nikhel from India
        Family with young children
        Deluxe Room
        Stayed 1 night in September 2016
        Dated hotel, needs to update with time”
        Pros: Good location; secluded beaches; peaceful Cons: Lazy staff; dated furniture; greedy staff; no welcome drink; system issues took almost an hour to check-in and an hour to check-out
        Reviewed September 18, 2016
        5.2
        GAYAN from Sri Lanka
        Family with young children
        Deluxe Room
        Stayed 1 night in September 2016
        Excellent Location ”
        Excellent location to relax But the hotel amenities are very old, Customer service is very very poor.took more than 45 minutes to complete the check in process. I booked the hotel room for three people (Triple room) through AGODA and went their with my wife and daughter. However , they requested me to pay additional Rs 2,000.00 as my daughters meal charges. mislead me by proving wrong information, Unhappy stay at the hotel.
        Reviewed September 18, 2016
        5.2
        Nihmathullah from Sri Lanka
        Family with young children
        Deluxe Room
        Stayed 2 nights in September 2016
        All thr rooms are flood, reception ladies are so rude,No help at all.”
        My grand father trying slip 2 times, rooms are flooded, AC not working properly, fans are broken, totally bad. Reception cashier lady so rude , and dont know how to deal with clients. We pay money and stay, but not worth it.
        Reviewed September 18, 2016
        10.0
        Exceptional
        lakmali from Sri Lanka
        Solo traveler
        Standard Room
        Stayed 1 night in September 2016
        best location ! best staff! ”
        superb place to stay . excellent experience
        Reviewed September 11, 2016
        7.2
        Very good
        manohar from India
        Couple
        Deluxe Room
        Stayed 2 nights in September 2016
        A great stay at club bentota”
        Pros- great veiw, location. Beach and river on both side. Awesome bar, swimming pool. Cons- staff little lazy and arrogant. Hotel looks old and needs maintanence. What stood out was the water sport activity specially slow boat ride. Rangana was great.
        Reviewed September 08, 2016
        7.2
        Very good
        Taniya from Sri Lanka
        Couple
        Standard Room
        Stayed 1 night in September 2016
        Good hotel but needs improvement ”
        We visited for a night there are both positives and negatives. Positives - Most suitable for water sports . There are make sorts to do. - Very spacious hotel has a large outdoor , access to the river and the sea - Clean rooms - Food is tasty and has a variety Negatives - Rooms are not spacious. Bathrooms are very small. - Some rooms looked old and required refurbishment - Less staff at the restaurant so service slow
        Reviewed September 05, 2016
        6.8
        Good
        Sultan from Saudi Arabia
        Family with young children
        Standard Room
        Stayed 4 nights in August 2016
        Good for relaxing”
        Integrated, fun, relax but staff need to be more profisional also the whole managment need to be more profisional
        Reviewed August 22, 2016
        5.2
        THABO from Sri Lanka
        Family with young children
        Standard Room
        Stayed 1 night in August 2016
        Three star resorts ”
        Welcome drink not given , reception was on phone , talked with fellow staffs Rooms are smallest with no toiletries (have to purchase it from the store inside ) Too far from rooms to restaurants Staffs are money minded ,
        Reviewed August 18, 2016
        12345
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