Great location right opposite Rockefeller ”

Only con was that both our room windows looked right across to offices so we had our blinds down during the whole visit. Though not a major issue as we were out all day. If you can pay a little extra get the room with kitchenette. It’s spacious by New York standards, comes with 2 tvs, fridge and microwave in the kitchenette. The sleeping area is somewhat separated from the living area so you have two separate spaces in one room which is nice. The shower was also spacious and the shower head was high which is important for my tall husband. The best thing about the place is it’s location. Great little spot in midtown right opposite the Rockefeller. Close to broadway shows, good shopping and subway!

Fantastic location”

We had a one bedroom with kitchen suite , pretty big by New York standards , and great to have a fridge , supermarket close to hotel , daily maid service and also gym was used daily by our teenager..... free water and refillable bottles was a great addition to the hotel

A Pleasant Stay”

This hotel was closed on the day we arrived due to Covid-19. We were sent to another hotel at time square. Because many hotels were closing and people were transferred to different hotels, our payment was messed up. We stayed for 3 nights but ended up paying for 6 nights. We booked 3 nights through Agoda, when we arrived the receptionist told us we need make another payment with her and she will contact Agoda to cancel our bookings. It has been a month and we still didn't receive a refund. We were provided a mail for someone who manages cancellations. We sent two e-mails but never got a reply. I hope someone can get back to us once the hotel is opened. Other than that, it was a pleasant stay.

¡Muy buena ubicación!”

El hotel está situado justo a lado del Rockefeller Center y a un par de pasos de la 5ta avenida. Times Square queda a 10 minutos caminando. La ubicación está súper bien. El personal del hotel muy amable y las habitaciones bastante limpias. En cada piso hay botellas de plástico vacías para que las rellenes con agua purificada. El único inconveniente que tuvimos fue con el ruido de la calefacción. A veces no servía y en la madrugada se encendía automáticamente.

good location”

The hotel is well located in the center of new york.

Great hotel, great price and great location.”

This hotel had a small but cozy room and the price is well worth the stay. Had a great time walking to Time Square.

All good for the purpose ie touristy trip to NY”

The room wasn’t massive but adequate, the only real gripe being that the sliding bathroom door was heavy, stiff, noisy and cumbersome. Location is within a 10 minute walk of Times Square and the Empire State Building

Good size room”

Staff are pretty awesome, in a very safe and quiet location, and you can walk in all directions and find NYC’s landmarks and famous attractions, and above all the size of the room is unbelievable , mind blowing in NY standard.

Excellant Value”

We needed a last minute room and this hotel far exceeded our expectations. The bed was comfortable, the room was quiet and clean. They provided water bottles which you could fill up with filtered water and apples in the lobby. I appreciated the yoga mat in the room. I was able to do some nice yoga stretches to distress after my travels. The breakfast in their restaurant was convenient and good. (I did not do the buffet as that would be too much for me.) Overall, a very good experience.

Everything was good”

Good location, caring service, everything is in place and on time. No problems, no surprises, nothing to complain about. Everything was absolutely right from check-in to check-out. Absolutely nothing to complain about. Good value for money, rooms are big enough, meet the international standart, clean hotel, everything is there from TV to cold water mashine the lobby. Dining is OK, food is fine.

Exceptional”

Excellent staff and service. good spacious room - i stayed in a superior queen. Huge by NY standards

Great location”

A lot of restaurants nearby. Room is old design but acceptable. Free self laundry is at Sister hotel the jewel hotel, two doors away. However I saw someone wash and dry sports shoes.

Great location, good quality for a decent price”

We stayed for one week and enjoyed the great location in the heart of Manhattan. The hotel is located exactly opposite Rockefeller Center. The staff was very friendly, but the room service did its job only superficial, however, it was all clean. The room lacked a fridge, but there is fresh water on every floor. Wi-Fi is fast, but unfortunately NOT encrypted (there is only a login page). The hotel is also used by SWISS for its personnel. And they require good quality.

In the details..”

My overall experience was very comfortable and pleasing. Some details I'd suggest: The room was clean, but it didn't seem like a product was used to clean the bathroom as there was a scent lingering, like wet towel, or the use of bleach. Not sure what it was but it could've used some additional cleaning. My room initially didn't have enough toilet paper, it had like a fourth of a roll and I had to ask for an additional roll at the front desk. Most travelers wasn't to experience NYC like locals, and it would be amazing to have a brochure that gives some of the underground locations of that area. Knave hotel which was a late hours coffee shop and bar The Halal Guys, original cart The duane read next door that's open 24 hours etc

Great location, very comfortable, newly renovated”

The location was great. The room were newly renovated and it was really comfortable and clean. The front desk agents were really kind and nice. I would love to visit again next time!!!!! ;) Thank you!!

Good location and service”

The hotel located in good location so we can reach places we want to see faster n return to the hotel quick as to get a short break. It is easy to reach places to eat and to laundry

Amazing on all levels”

Perfect location, staff, facilities, and price for the time we booked!

Exceptional”

Had a great stay. Restaurant on 7th floor very good. Front desk folk very friendly. Room was just a bit too hot and we had problems with TV connection.

Will be back!”

This hotel was located perfectly for everything we wanted to do! The staff was extremely friendly and they also had an app that you could use for your key!

Great overall hotel”

Only complaint is the bathroom sliding door was damaged and was difficult to open or close. Other than that, excellent hotel.