Excellent 8.4
Based on 27 reviews

Recent customer comments

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based on 27 reviews
  • Cleanliness 8.9
  • Facilities 8.3
  • Location 9.1
  • Room comfort and quality 7.8
  • Service 8.2
  • Value for money 8.3
  • Food and dining 7.3
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sharon from United Kingdom
Business travelers
One Room Suite with Kitchenette
Stayed 4 nights in May 2015
Typical CBD Buisiness Hotel
Location staff cleanliness
Typical Buisiness hotel ok for busy executives very compact not much room two people would have been a real squeeze
Reviewed May 24, 2015

KenCari from United States
Standard Room
Stayed 6 nights in December 2014
awesome time
the view the service and the food
Wonderful enjoyed every minute
Reviewed January 03, 2015

Susan from United Kingdom
Standard Room
Stayed 3 nights in July 2014
Compact room size but good location
Easy to find, quick check in and out, comfortable beds
We enjoyed our stay, the room is quite small, but clean and the bed was very comfortable. Staff were helpful, but didn't respond too quickly when notified that there were no bottles left at the water machine. The location is good, we had a direct view of the 9/11 memorial. There is currently lots of construction going on in this area and they work 24 hrs, so it can be a bit noisy, especially if you open the window. We didn't eat at the hotel, but there are lots of places close by. Nice to walk down by the river in the evening.
Reviewed July 30, 2014

John from Australia
Small Double Room
Stayed 1 night in November 2013
Very pleasant stay helped by attentive staff
Great staff, very good amenities, and fantastic position.
This hotel is set up to be a self service establishment. that check in check out can be cone at screens at the check in desk, there are room supplies in a cupboard on each floor that guests can access themselves. However, this doesn't mean that the staff don't help in asked, the opposite is in fact true, they are extremely helpful and assist in any way they can. the hotel is in a great position at ground zero. One minor problem eating after 11:00 PM is a problem the hotel restaurant shut as do all other restaurants in the area.
Reviewed November 26, 2013

Stanley from Australia
Standard Room
Stayed 4 nights in April 2011
Everything we wanted
Location, friendly staff,excellent room
Our primary reason for visiting New York was to pay homage to ground zero . this hotel was the perfect choice,as close to the site as possible,easy access to the tribute centre and metro stations to many other points of interest in the "Big apple".
Reviewed May 11, 2011

ARIYA from Thailand
Business travelers
Standard Room
Stayed 1 night in September 2010
Good location
Near to financial district
Near to construction site. Very limited of nearby restaurants
Hotel is very clean and full of facilities. Location is good for business man who has schedule at wall street as well as subway station.
Reviewed September 23, 2010

Francis from Singapore
Business travelers
Stayed 3 nights in April 2010
Club Quarters World Trade Center Hotel
Brand new hotel situated exactly beside ground zero. Location was almost perfect especially for business traveller when everything is complete.
Messy laid out room. Got to stand and take my complementry breakfast. On going construction within hotel itself.
Club Quarters World Trade Center Hotel is brand new and situated at a corner exactly beside ground zero. I am able to walk and visit quite a bit from the location. It was almost perfect especially for business traveller. But you got to visit upon completetion of the current renovation.
Reviewed May 12, 2010

Oliver from United States
Small Double Room
Stayed 2 nights in July 2016
Perfekte Lage, perfekte Aussicht!
Das Hotel im 5WTC liegt direkt gegenüber von 1WTC - inklusive Dachterrasse mit Blick auf das Memorial und 1WTC, 4WTC usw.. Diverse Subwaystationen sind ebenso in der Nähe wie Wall Street und Battery Park. Unser Zimmer was normal groß und sauber, die Betten bequem. Schön: Die Bereitstellung von Wasserflaschen und -spender für unterwegs. Und: Kostenlose Yoga-Matten zum Entspannen z.B. im Fitnessraum. Vier Aufzüge stehen zur Verfügung (zusammen mit dem anderen Hotel), aber so richtig zackig sind die nicht ... Unabhängig vom Hotel: Wie gesagt, wunderbare Dachterrasse, aber der Burger hätte schon besser bestückt sein können für $16 + Tax + Tip. Dennoch: jederzeit wieder!
Reviewed July 08, 2016

Karl from Germany
Families with older children
One Room Suite with Kitchenette
Stayed 9 nights in March 2010
Gut, aber Baulärm und das auf lange Zeit
- Lage akzeptabel, nahe Rector Street - neues Hotel - sehr ordentliche Zimmer - Bad sehr ordentlich - Frühstück (Bagels und Flakes) - Teilweise 5pm-7pm Getränke,Bier, Wein, Snack inkl.
- Baulärm von aussen - Baulärm teilweise innen - Aufzüge nihct alle in Betrieb, telweise Wartezeit - nicht gerade preiswert - viel Frequenz (üblich in NY)
Baulärm teilweise sehr unangenehm, erträglich wenn ruhiges Zimmer. Möglichst früh einchecken und sofort ruhiges Zimmer, abgewandt von der Baustelle World Tade Center, einfordern. Dann geht es!
Reviewed April 11, 2010

Francesca from Italy
Superior Queen Room
Stayed 8 nights in September 2016
Ottima posizione
Albergo in ottima posizione, camera pulita e confortevole
Reviewed September 26, 2016


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