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Club Tara Resort
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Exterior view
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5.6 Guest rating
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"Great staff, clean and very good food"

GregoryUnited States
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7.6 Very good location
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7.6Location
  • Private beach

  • Free Wi-Fi in all rooms

  • Hot tub

  • Air conditioning

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Room choices
Forest Room
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  • 30 m²
  • Shower
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Jacuzzi Water Cottage
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  • Sea view
  • 56 m²
  • 1 queen bed
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Verified traveler reviews

Agoda Reviews (32)
Booking.com Reviews (14)

4.0

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Review score
  • Cleanliness 4.8
  • Facilities 3.9
  • Location 7.6
  • Room comfort and quality 6.1
  • Service 6.3
  • Value for money 5.1
  • Food and dining 4.6
Excellent
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 10.0
  • Service 10.0
  • Value for money 8.0
Review score
  • Cleanliness 4.7
  • Facilities 3.5
  • Location 7.3
  • Room comfort and quality 6.2
  • Service 5.6
  • Value for money 4.6
  • Food and dining 4.0
Very good
  • Cleanliness 6.0
  • Location 8.0
  • Room comfort and quality 7.0
  • Service 8.0
  • Value for money 7.0
  • Food and dining 7.0
Very good
  • Cleanliness 6.0
  • Facilities 6.0
  • Location 8.7
  • Room comfort and quality 6.0
  • Service 7.3
  • Value for money 8.0
  • Food and dining 6.0
  • Cleanliness 4.7
  • Facilities 4.0
  • Location 7.3
  • Room comfort and quality 4.0
  • Service 10.0
  • Value for money 6.0
  • Food and dining 4.0
Review score
  • Cleanliness 2.0
  • Facilities 2.0
  • Location 7.0
  • Service 3.0
  • Value for money 2.0
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Room type
  • Jacuzzi Water Cottage

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5.2
Janella from Philippines
Couple
Jacuzzi Water Cottage
Stayed 2 nights in July 2017
The facilities was poorly maintained but great loc”
The kayak were old. They allowed the two of us to use a one-person kayak and it sank. Same thing happened to a friend. No bins in our room and towels seems old and dirty. Needs to improve its facilities.
Reviewed July 12, 2017
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2.8
Abigail from Philippines
Group
Jacuzzi Water Cottage
Stayed 1 night in June 2017
Bad Advertising”
This resort only looks good in the pictures. My actual stay in the resort was awful. Here's a few things I've noticed: - Curtains have holes - Jacuzzi was definitely not maintained that rusted water came out when it was turned on & even a cockroach. :( - Comfort room area was not clean - Facilities were very old and not maintained - Ceiling in the balcony is destroyed by termites - A rat roams around the room at night. - AC in the room is old and cannot support the area of the room - Rooms run out of water on certain hours and water that comes out of the faucet is yellowish - There is no food choices for free breakfast. - Staff are definitely untrained but they are nice people though - Staff do not wear or do not have uniforms - Kitchen is readily open - No free water or coffee or welcome drinks - No hot and cold shower - Guests Docking area is unsafe due to low maintenance - There is no formal reception area - Glass floor in the room is broken which is definitely unsafe for children I will not recommend this resort to anyone else.
Reviewed June 23, 2017
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6.4
Cherish from Philippines
Couple
Jacuzzi Water Cottage
Stayed 2 nights in January 2017
This is the best hotel in the area”
Best hotel in the area but slightly worn out due to the typhoon.
Reviewed May 16, 2017
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2.4
ABDULLAH from Saudi Arabia
Couple
Jacuzzi Water Cottage
Stayed 3 nights in February 2017
not deserve to spend any mount of money ”
i will not recommend it to any one coz the location is really far from siargao island first u need to get car for 30 minuts to boat port then u have to wait untill the passenger is complete then u will travel by boat to socoro port for 1hr and have then u have to get another boat to club tara for 1 hr and half . is really far from the island and tourist location .. also i ask from agoda for hotel shuttle service from airport and i put all my information of flight but suddenly when we arrive no body waiting when i call the resort they say we dont have shuttle service i have to do it by my self . it coast me from siargao airport to the resort more than 2500 peso . really the information of the resort in the web site different from reality
Reviewed February 27, 2017
Thank you for your comments. I sorry to hear for the problems that you encountered. First of all, you need to contact us before you come to arrange private boat transfer & confirm your schedule. We need your confirmation at least 2 to 3days before your arrival so that we also have time to arrange. In your case, you were already on the way and arrived Socorro and ask us to bring a boat immediately.. It is so hard for us to arrange a boat or any other service at once. For Sayak airport at Siargao, we don't arrange private van but we can arrange private boat from Dapa port to Club Tara directly, even little bit expensive. So we recommend our guest to ride a ferry from Dapa port to Socorro port first then we arrange a private boat to Club Tara and it takes 40~50mins(not 1hr 30mins) I don't know which website information you read. but we do not provide fake information to our guest. So, next time please contact us to have better assistance at least 2~3days before your arrival. Th
Responded April 30, 2017
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Club Tara Resort
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8.0
Gregory from United States
Couple
Stayed 3 nights in August 2016
Wonderful for a short getaway”
Great staff, clean and very good food
Reviewed January 27, 2017
Dear, Sir/Madam Thank you so much for your comments. We know that we also need many things we should be improve. With your comments, we are so happy and gets more energy to serve better and work harder. For sure, we serve better then our service year 2016 and we will improve much more for this year. Thank you again & Have a nice day !!!
Responded April 30, 2017
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Club Tara Resort
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3.2
Charles from Philippines
Couple
Jacuzzi Water Cottage
Stayed 2 nights in January 2017
bad experience ”
pros: -nice view outside the room -staff is nice cons: -no water in the swimming pool -very dirty jacuzzi, after turning it on rust is coming out -clogging toilet -rusty door knob, its hard to lock the door you have to keep trying until it locks up -dirty/smelly fridge -unusable safe box -wifi is very slow, even if you're in the club house it is still slow as hell -not too many options for activities offered within the resort -deals on bucas grande activities not flexible, you have to get the package -no pickup/drop off to socorro, only hayanggabon -no intercom/phone to call front desk had a very bad experience in this resort nothing to do with the staff but it's how the owner made the rules in this place, poor design quality, pretty much I did not get what I paid for, owner needs to do some upgrades, needs a lot of improvements, owner needs to step up his game and take care of this issues before it spreads to all future tourists
Reviewed January 19, 2017
Thank you for your comments. I apologize for the problems that you encountered during your last stay. I assure you that I will be looking into each point that you have made. Sorry for slow internet, the internet speed is slower then city if you compare with. but we are only the one who provide Wi-Fi in Bucas Grand Island. We arrange boat transfer from Dapa, Socorro and Hayangabon port. But we need guest confirmation at least 2~3 days before arrival date so that we also have time to arrange. " Nothing to do with staff " ?? Is it about tour arrangement ? We are fine if you arrange tours or a boat yourself. We dont allow to arrange it through other staff only via operation manager, because it makes our staff to be spoiled and we don't want to hear noisy between guest and other boat man. hope you understand. Thank you
Responded April 30, 2017
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Club Tara Resort
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4.0
Jenna from United Kingdom
Couple
Stayed 3 nights in February 2016
Biggest disappointment ”
Club Tara I guess used to be nice but it is no longer. The place is run down. Jacuzzis don't work, bathrooms are broken and dirty, water stinks and majority of the amenities are old and broken - including the empty pool. Although it looks nice in the pictures don't be fooled.
Reviewed January 06, 2017
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3.6
ken from Philippines
Group
Stayed 3 nights in August 2016
Run down facility”
The resort has a beautiful location. One can explore the island it is in doing snorkeling in the waters in front of the villas, explore the little islands and coves around the resort or hike at the hiking trail in the island (unmaintained). The problem is the resort is poorly managed, staff are not professionally trained in customer service, the villas are not properly maintained, facilities (paddle board, kayak, bathrooms, jacuzzi, swimming pool etc) are not maintained and are old and worn out. The resources are limited so the only source of food, the hotels kitchen has a limited food choices. The hotel does not pick up guest from Siargao only from Surigao City. Guest landing in Siargao needs to ride a boat to Socorro and then wait to be picked up in a motorized boat to the Sohoton. I communicated way ahead with the owner and told her I did not have a local phone so communication will be kept via Facebook messenger. I waited but no one picked me up. I had to pay a local to call the hotel to check if anyone will be picking me up. Good thing I speak the language. The waters to the resort is rough (this is the area where surfing competition is done) so we were all soaking wet and just glad we survived the journey to the hotel via boat after we got picke up at past 6 pm after we docked in Bucas Grande at 3 pm. My mom requested for an extra bed because the original reservation was only for 2 and there were 3 of us. They do not have an extra bed but they gave us a thin cushion to sleep on on the floor. My mother had a knee operation so it was a task for her to get in and out on the foam bed on the floor every morning. The water supply stopped early morning after I went to the bathroom to do number 2 on our first day in the resort. The bathroom drain was clogged and we were walking on a puddle of water in the bathroom and shower. We were also fanning ourselves to sleep because the air conditioner was not keeping the room cold. We asked to be transferred to a different ro
Reviewed August 13, 2016
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7.6
Francis from Philippines
Couple
Stayed 1 night in June 2016
sweet escape”
The best place where you can relax and enjoy the serenity of nature..
Reviewed June 30, 2016
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3.6
PANAGIOTIS from Greece
Couple
Stayed 3 nights in May 2016
resort is at least unacceptable.”
Access to the resort is daylight only and by slow noise boat only. Night time in case of emergency there is not possibility to escape as the tide of sea water is not allowing access or escape. Resort is deserted by the owners and the pesonnel is totally untrained and the healthy hygine conditions are unacceptable and very risky to the health of the guests. Rooms are dirty and the water is dirty and almost seawater totally out of any expectation. food for breakfast is terible. High risk to the health of any guest. the only positive is the beauty of nature and the location of resort. Rooms are not attended for cleaning on daily base but only as soon as the guests are check out.
Reviewed May 30, 2016
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