"The apartment room has equipped with anything you needed."
Joyce - March 3, 2020
Location rating score
340 meters to public transportation
Located in heart of Kyoto
Free Wi-Fi in all rooms!
|Value for money||9.1|
|Nearest airport||Osaka International Airport (ITM)|
|Distance to airport||36.7 km|
Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
CMM Crystate Kyoto does not permit smoking in any of its rooms or indoor areas.
"Good location, convenience room, nice staffs"
December 12, 2019
"Good location, 5min walk to Kyoto station."
December 2, 2019
"Will stay again when I travel to Kyoto."
March 3, 2020
Conveniently located in Kyoto, CMM Crystate Kyoto is a great base from which to explore this vibrant city. With its location just from the city center and from the airport, this 2-star property attracts numerous travelers each year. With its convenient location, the property offers easy access to the city's must-see destinations.
The facilities and services provided by CMM Crystate Kyoto ensure a pleasant stay for guests. To name a few of the property's facilities, there are 24-hour security, elevator, 100% non-smoking.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The property's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, CMM Crystate Kyoto hits the spot in many ways.
"This hotel is suitable for medium to long stay."
August 6, 2018
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Children 0-6 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 7 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Show reviews that mention
Great location. Great multilingual staff. ”
I had initially booked another hotel but only managed to get one day. The 2-5 day were spent at CMM. My advice is to take the Kansai airport bus (not the subway) to kyoto if your destination is Kyoto as last stop is situated about 200m from CMM. Once you alight from the bus, make a left turn and walk about 150m or so then make a right. Another about 100m you will see CMM on the left. It’s a pretty small hotel but you can see it. There’s a family mart about 20m away. I had gone to the mall opposite the hotel (20m away) for breakfast. Lots of Japanese food and a McDonalds. Kyoto station is about 300m (opposite the anovementioned mall. There’s also plenty of food there. The friendly staff speak English and Mandarin so no worries. They are super patient and will give you lots of suggestions on shopping and food. Like all Japan hotel, it’s pretty small but things are well organized. There’s a washing machine, stove and oven so you can do your own cooking. Overall, yes I’ll return
Dear WEE-LOON, Thank you very much for staying with us and the positive feedback! We are trying our best to increase our customer satisfaction everyday. Hope our hotel had brought you a part of good memories in Kyoto :) Looking forward to seeing you next time! Best Regards, CMM Crystate
Great Apartment Hotel near Kyoto Station”
My friend and I really enjoyed our stay at CMM. It's really close to the Kyoto Station and the apartment has all the amenities prepared for you, including washing machine, detergent, kitchenette. Although there was no room service, they provided enough towels and toothbrushes and change of bedsheet for your entire stay! We had a great stay, thank you for your hospitality :)
Dear Rachel, Thank you for giving us high score and detailed comment. We are glad to know you had a wonderful time here, and really look forward to welcoming you back in the near future. Best regards, CMM Crystate Kyoto
Perfect stay at a perfect location!”
Our stay was amazing and we cannot stay how much we loved the hotel. The staff is great, amazing service and really helpful, we were even allowed to ship to the hotel and the staff came by and delivered it to us! The room was very spacious for 2 people and has everything you need. The only downside was some noise coming from the sink or . The Hotel's location is perfect. It is located next to Avanti, a big shopping mall, and various convenient stores. Across the street there is an opening to the Kyoto underground system, via Avanti, (connections to JR, the subway and the underground shopping mall) which goes all the way to Kyoto Tower, Yodobashi Camera and Higashi Hongan-ji. Close by there are excellent places to eat such as Ramen and Curry restaurants, for example 三興飯店 and CoCo's. Thanks for the amazing stay and hope you liked the 'stroofwafels' ;).
Dear Hans, We would like to thank you for this fantastic review. Giving the best service is always our priority, so we are more than happy to read that you enjoyed your stay here. Glad to hear that our staff, services, and location. We would like to apologize for the issue with noise coming from the sink. Your feedback is very important for us to avoid such problems in the future and to continuously improve it. We would like get another chance to welcoming you once again, we assure you that we will do our best to make your next stay pleasant and comfortable. Hope we can see you each other again near future :) Sincerely, CMM Crystate Kyoto
Pros: very near to Kyoto Main station and convenient if you are looking to using train a lot. There is a Don Quijitos store in the mall just across the road and a family mart down the hotel. More spacious than average hotel. Cons: The room is a little old and worn out. No bottled water provided in the room except a water machine at lobby to fill your own bottle. No attractions nearby. I would stay here again only if I need to be near Kyoto station. Otherwise I would book in Gion next time!
Dear Yee, Warm greetings from CMM Crystate Kyoto. Thank you for your review. Glad to hear that you enjoyed your stay here and we would like to apologize if there were some unsatisfactory points during your stay. Hope to see you again! :) Best Regards, Crystate
Best accommodation of our Japan Trip”
The accommodation is a short 5-10minutes walk from Kyoto Station, and there is a huge shopping mall just opposite with a Don Quixote. There are also 2 convenience stores just right outside the hotel as well. The hotel itself is an apartment style hotel, and its very well equipped and spacious (we are talking about a washing machine, a full equipped kitchen, balcony etc inside the entire apartment). The staff at the front desk were also very helpful and approachable. Would come back to stay again if i'm in Kyoto
Dear Michael, Many thanks for taking the time to share your recent experience. Positive opinions like this encourage us to continue the good work. Actually, it only takes 3 minutes from the JR Hachijo East Exit to our hotel. We are really looking forward to your next visit. Best regards, CMM Crystate Kyoto
Excellent location and friendly staff”
The room we booked was huge and had 2 double beds so it was perfect because we were travelling with a toddler. It was clean and spacious so our little one could run around and play and they had good facilities like washing machine and microwave. The only thing was you had to throw away your own rubbish outside yourself. With so many nappies to throw away everyday I found it very tedious that I had to do this myself despite paying the high premium for the hotel, but I guess I was paying for the location and convenience? The location was so convenient for those wanting to travel around the Kansai area. 2mins walk to Kyoto Station where all the major train and subway connections are. They were also many restaurants, drug stores, convenience stores nearby and the Avanti Mall and Aeon Mall both a short walk. Finally the staff were welcoming and friendly and helpful. In particular a girl called Shichao, she was there when we arrived and was very kind and helpful.
Dear Vanessa, Thank you so much for your fantastic review. We are very glad to hear such positive feedback, especially about our staff. Hope to see you and your family next time in Kyoto again :) Best regards, CMM Crystate Kyoto
Can't say how much I love this place. Very convenient and comfortable. located near Kyoto station and there are couple convenient stores around the hotel. They have almost everything you need in their apartment-style hotel room; Washing machine, fridge, stove, microwave, wide-screen TV, cell phone (believe it or not, you can make free phone call, local and international and I can even bring it out with me to use as an internet hotspot). There is also a balcony in my room which is really awesome, you'd rarely get a balcony when you stay in a hotel in Japan.
Dear Attaphon, Thank you very much for taking time to write this fantastic review. It's good too read that your stay met all of your expectations. We hope that your future stay will be as satisfying as this one. Best regards, CMM Crystate Kyoto
Excellent room in Kyoto”
The location is great, just walking distance to Kyoto Station. Room is big and the ambiance is great. When you enter the room it's like it has an inner peace in it that relaxes your tired body. Amenities are complete and nothing more to ask for. Will definitely stay back here again on my next visit to Kyoto. Benefit in staying on this room is when you need to travel to Osaka/Toykyo, Kyoto station is just so near.
Dear Angelito, Thank you so much for your recommendation. It is our pleasure to receive positive feedback like this, and we are happy to hear that overall your were satisfied with your experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, CMM Crystate Kyoto
Location is good. Just know that the apartment/hotel is located at the back of kyoto station. If you exit the central exit, you have to find your way out through the underground walk way. Took us sometime to figure this out since if you are exiting Kyoto station, you'd be exiting most likely from the front or central exit. But overall, staff are courteous and explain things to us such as how to use the door/lock system, etc. It it also located close to convenience stores and restaurants. Right across Avanti mall.
Dear Joanna, Thank you so much for taking time to write this nice feedback. Actually, the closest exit is JR Kyoto Station Hachijo Exit, which is besides McDonald's. The central exit is on the opposite site of our hotel. If you get out at the right exit, it takes only 3-5 minutes by walk. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, CMM Crystate Kyoto
We loved our time here!”
This place is a steal! It's a great hotel with a bnb/flat rental model instead of standard hotel rooms. Tons of space for the price by Japanese standards. Location is excellent- right by Kyoto station and tons of food and shopping. Historic area is easily accessible just a stop up the line.
Dear Brent, Thank you for taking your time to leave a review. Glad to hear that you enjoyed your stay here. Looking forward to your next visit :) Best Regards, Crystate
Very clean and very user friendly, small but organized”
I would recommend this apartment-hotel for the following reasons : Apartments are very clean and well organized, however it is a small apartment great for couples and singles but wouldn't fit for a family. The personnel are very friendly and speak very well English, the are always there to help and recommend things to do in Kyoto. It is really close to the JR Station and is a perfect place to stay if you have a JR Pass. Would recommend 10/10 to all my relatives! I had a great week in Kyoto!
Dear Guillaume, Thank You for taking the time to share your experience with us. We are delighted that you enjoyed your stay here. We will continue to do our best to maintain such a high level of services and look forward to see you again. Best regards, CMM Crystate Kyoto
Spacious Space & Full Facilites”
This is the biggest hotel room i ever book in Japan. The place is like service apartment with laundry machine, small kitchen, separate toilet & bathroom. Also have small living room, desk, and small balcony. So amazing, but they don't provide room service. But there's vacuum cleaner in the room if you want to clean your room. The location is so strategic, near Kyoto Station & Avanti. Two thumbs up!
Dear Linda , Thank you for your high score review! We are very happy you had a chance to stay with us and enjoying all the service our apartment has to offer. Thank you for taking the time to let us know how your stay went. It is our goal with each guest to provide a memorable experience and the desire to return to property and we are thrilled to see that it looks like we were able to accomplish that with your stay. We are looking forward to welcoming you back for your next stay in Crystate! Best Regards, CMM Crystate Kyoto
Short stay in Kyoto”
The hotel is situated within 8min walk to Kyoto station so it is very convenient to take the bus, train and Shinkansen. Though it is basic, it is clean and provides everything I need. I was not in the hotel most of the time anyway and the staffs are very helpful! Highly recommended for price given I was staying during the very peak autumn leaves weekend!
Dear Amy, Thank you so much for your recommendation. Actually, from the Hachijo East Gate of Kyoto Station, it takes only 3 minutes by walk to our hotel. It is our pleasure to receive the positive feedback like this and looking forward to welcoming you back again in the near future:) Best regards, CMM Crystate Kyoto
Service apartment closes to train station”
+ the apartment is only 1-2 minutes walk to Kyoto main train station. The staffs were extremely helpful to me and polite and also the room is equipped with kitchen and a washing machine. There are also 3 convinience stores nearby; 7-11, Lawson and Family Mart. The large shopping malls is also opposite the apartment. - There is no cleaning services available like hotel.
Dear Jutiporn, Thank you very much for leaving such a kind review. Once again, thanks for the compliment. Hope to see you again in the future:) Best regards, CMM Crystate Kyoto
A Well-equipped and decorated hostel, VERY NICE!”
Located just 5 min-walk from Kyoto Station, its location has added much value to the hotel. The hotel doesn't have a attractive appearance from outside but its interior is very very GOOD. It resembles a hostel with kitchen and utensils inside. The bedroom is fantastic and elegant, and very big indeed. Bed is wonderfully comfortable and its air-con as well. I would say this is the best hotel/hostel I've ever had in Japan if you are looking for a relaxing night.
Dear YUEN, Thank you for taking the time to write such an excellent feedback. We appreciate your kind words and heartfelt recommendation. It would be our pleasure to welcome you back again in the near future. Best regards, CMM Crystate Kyoto
Great location, good deal.”
My father and I booked a two week stay here, and the location is excellent. It is literally across the street from the Avanti department store, a short walk to the 24-hour Nakau diner And less than a block to the Kyoto station. The staff was excellent, very friendly, and spoke both English and Chinese. I highly recommend this location if you plan on staying in Kyoto for more than one week.
Dear Craig, Thank you very much for your review. Glad to hear that you enjoyed your stay here! Hope that Kyoto left you and your father an unforgettable experiences and memories. We are looking forward to serving you again! :)
very good location and service of staff is good too”
The hotel location is excellent, just few minutes walk from the station. The room is clean. The staff is helpful especially for the girl who speaks chinese at night shift, so welcoming and helpful. Definitely sill stay in this hotel when i travel to Kyoto next time.
Dear Cathy, Thanks for sharing your wonderful feedback. It is our pleasure to know you were satisfied with our service. Hope to see you in the nearest future:) Best regards, CMM Crystate Kyoto
Convenient. Courteous. Complete.”
They met all the expectations for a great place to stay. Convenient to all transportation in kyoto; they were located centrally in the heart of kyoto station. Courteous staff are willing to help you out; they can speak good english. Complete - all you need are within reach (including appliances). Overall, i would recommend and would stay again in this place.
Dear Ryan, Thank you for your review, salamat po! :) Glad to hear that you enjoyed your stay here. Looking forward to your next stay! Best regards, Crystate
Good location, average facilities”
This apartment hotel is very easy to be accessed from Kyoto Station, there’re quite a number of convenient stores just downstairs; staff is friendly and helpful. However, the furnitures are quite old and the bed is not very comfortable. If you are looking for a comfortable stay, this might not be an ideal choice.
Dear Huang, Warm greetings from CMM Crystate Kyoto. Thank you for your review. We're sorry if the service provided didn't meet your expectation. We will work hard to improve more in the future. Best regards, Crystate
The location was close to Kyoto station. Few convinience store nearby. The room was clean however no cleaning service provided throughout our stay. You will need to throw away your own trash at the provided location. Instructions were easy to understand however some of the items were not the same so the hotel may need to update that. They do provide all the necessary amenities like towels, toothbrush, shampoo & soap. There is a washing machine provided as well with a small box of detergent. Space is enough for 2 people and there was room for the luggages. Overall it was a good stay.
Dear Vivien, Thank you for your suggestion. We will update the instructions as you mentioned. Hope to be able to make your next stay even more pleasant and enjoyable. Best regards, CMM Crystate Kyoto
340 meters to public transportation
Located in heart of Kyoto
Free Wi-Fi in all rooms!