Location rating score
"Had a great stay, with friendly staff and excellent service"
Jacky - September 2, 2019
During breakfast Stanley Chetty was amazing, for an elderly man he was always at our service, extremely polite and a pleasure to see in the mornings.
Tasneem | January 8, 2020
The general manager apologized and gave an acceptable explanation which I accepted in good faith.
David | September 18, 2019
The breakfast is great and rooms are clean and big enough than most places we have stayed at.
Musa | January 5, 2020
Breakfast had a good vegetarian option which was greatly appreciated as we are vegetarian.
SAROJ | January 22, 2020
Beautiful hotel, large breakfast variety, spacious rooms , clean
Hussein | October 30, 2019
Excellent breakfast, spacious room, very quiet, good views.
David | September 18, 2019
Located in heart of Durban
Free Wi-Fi in all rooms!
|Value for money||8.5|
|Distance to city center||18 km|
|Nearest airport||King Shaka International Airport (DUR)|
|Distance to airport||13.7 km|
Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Coastlands Umhlanga Hotel and Convention Centre is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 800 ZAR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Coastlands Umhlanga Hotel and Convention Centre has a car park right on site for maximum convenience. Parking is available for a fee of 60 ZAR per day. Self-parking is conveniently available at the hotel.
Coastlands Umhlanga Hotel and Convention Centre does not permit smoking in any of its rooms, but allows smoking in designated areas.
Zanele | March 17, 2020
Desigan | January 28, 2020
Vijay | January 14, 2020
If what you're looking for is a conveniently located hotel in Durban, look no further than Coastlands Umhlanga Hotel and Convention Centre. Situated only 18 km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Offering hotel guests superior services and a broad range of amenities, Coastlands Umhlanga Hotel and Convention Centre is committed to ensuring that your stay is as comfortable as possible. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
Guests can choose from 124 rooms, all of which exude an atmosphere of total peace and harmony. The hotel offers fantastic facilities, including fitness center, outdoor pool, garden, to help you unwind after an action-packed day in the city. Whatever your reason for visiting Durban, the Coastlands Umhlanga Hotel and Convention Centre is the perfect venue for an exhilarating and exciting break away.
Nadiyah | July 8, 2019
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Children 0-1 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 2 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Coastlands Umhlanga Hotel and Convention Centre
Show reviews that mention
A very big thank you to all the staff from Coastlands Umhlanga. Special mention has to be made for INNOCENSE when we entered the friendly smile and all the assistance with our bags and special requests and secondly the precious Stanley from the breakfast buffet. I never met someone so dedicated and outstandingly amazing at his job. Our table had a nervous bride and groom to be and Stanley just turned their morning into a day they will never forget. God bless you and Coastlands you have a gem!! The food was just too awesome first class service. See you all next time Dana
A fantastic, great Value-for-Money Hotel”
This hotel is situated in one of the premium areas of the Natal coastline, just a stone's throw from the main Durban beach front, and in a more desirable part of Durban. Situated high on the Umhlanga Ridge itself, it offers magnificent ocen views, creating the ideal holiday atmosphere. Hotel staff were very friendly and accommodating. The breakfast buffet was of a very high standard, offering a wide variety that will ensure something to satisfy all tastes. The room itself was very large and very well appointed. Having the Gateway Mall within walking distance is a bonus.
Great value for money hotel”
We enjoyed a great short stay at the Coastlands Umhlanga, central location to shopping, beaches and the KSIA airport. Facilities were of a very high standard, clean rooms and bathrooms Staff were very pleasant, polite and helpful, especially the staff at breakfast Great spread at breakfast, with a wide variety to suit all tastes and preferences Will certainly be back! Well done
Beautiful and friendly...every time! ”
I always prefer to stay at this hotel cause I feel comfortable and enjoy being close to the city but at a safe distance as well. A very classy affair whenever we stay here and I always recommend Coastlands Umhlanga to all our friends and family. The staff are very professional, and I look forward to my next stay here.
Home away from home”
We have had the pleasure of celebrating our wedding anniversary at this Hotel since 2015. And each year the service just gets better. So there was some confusion with the booking which James the manager at Coastlands assisted with. The room service is amazing, although the breakfast is lacking that perfect sausage or maybe some macon. Rooms are cosy with clean linen, perfect escape for the weekend. Try the Fleur de lis spa on the ground floor of the hotel, this is place is heaven. Gracious hotel staff are hard to find, but you will find them here. Which can only mean one thing, they take care of their people. Thank you to Philani for taking care of us. I have looked at other hotels, but always seem to comeback to Coastlands, you have set a standard.
Thank you for choosing Coastlands Umhlanga Hotel to celebrate your wedding anniversary. We value your feedback and we are pleased that you had an overall pleasant and memorable experience. We look forward to welcome you again next your to celebrate your next wedding anniversary with you.
Unforgettable Experience at Coastlands”
we had a fantastic stay at coastlands umhlanga. the service was impeccable it is a must to visit the hotel. truly world class accomodation the rooms are gorgeous, with top finishes
Neat, Spacious, Location Location Location - Great Stay”
Conveniently Located, Neat and spacious rooms, We enjoyed our stay here at the Coastlands Umhlanga Hotel. Close to restaurants and fast food.
Great location and service with a smile 24/7”
Loved my stay at Coastlands Umhlanga staff was really friendly and food was great, close to the shoppi mall and airpot I will definitely return soon by far the best experience for my boyfriend and I.
My stay at Coastlands was excellent. The staff were very accommodating and assisted us with our various requests. Overall the location is fantastic especially the views overlooking the sea at the crest of the Ridge. Definitely will recommend this hotel to other travelers who are looking to enjoy a getaway in Durban.
Great Hotel, Great Service, Beautiful Decor!”
the room was a little dark (which made you think it was constantly going to rain) but laid out beautifully. huge walk in shower. location of the hotel is really convenient as it's just up the road from umhlanga and just down the road from the n41 to durban. i'll definitely go there again!
Comfy Accommodation ”
Coastlands Umhlanga is an ideal location situated for convenience and leisure. Staff are friendly and rooms are comfortable. Will definitely stay again.
First choice destination”
The hotel offers professionalism from the moment you enter this luxurious hotel, it offers gym facilities for those trying to keep fit whilst traveling and an in house state of the art restaurant with gorgeous views, this helps when you are on business and just want to stay in the hotel after meetings and still be able to eat wonderful food. The rooms are all extremely modern and spacious. I travel to Umhlanga weekly and this hotel is my number one choice.
A class hotel service is excellent Manager Barbara goes way out for her customers excellent ”
Service is tops breakfast is nice staff friendly and very relaxing atmosphere I love coastlands umhlanga
Thank you for staying at Coastlands Umhlanga Hotel. We value your feedback and appreciate the score that you gave us. We have escalated your satisfaction with the service offered by Barbara to Senior Management and our HR department. We look forward to welcome you again in the near future.
Excellent hotel ”
A lot of hotels can learn from coadtlands Umhlanga . Top notch service from the check in staff to the cleaners . Everyone had a smile and was very pleasant. Breakfast was devine and Stan our waiter was a true gentleman . Rooms were spotless clean and staff came knocking to check if we needed extra towels , soaps etc... That's a first for me .. Keep up the good work . An excellent hotel !!!
Thank you for choosing Coastlands Umhlanga Hotel for your recent visit. We are pleased that you were impressed by our facilities and service that you received by our staff and breakfast offering. We pride ourselves in exceeding guest expectations and we are glad that we were able to offer that to you. We look forward to your next visit.
Very trendy hotel with great location”
Stayed here for the third time. Very conveniently located, right on umhlanga drive (just in front of Gateway Shopping centre). Only place i'll stay in Umhlanaga
Amazing food . Cozy ”
It was definitely a pleasant surprise that the food was hot on service. RACHEL at main reception has a lovely warm personality so friendly n so professional with her smiling face. AMAZING SERVICE FROM RACHEL. house keeping lady also on floor 6. N porter n Saffron staff. Thank u. To these people. Few changes please.. 1. The lamb riblet's was aweful in carnivore snack platter. 2. Laken at reception needs to go 4 hospitality training. He's condescending attitude in front of house is bad 4 Coastlands group. 3. Towel were beautiful n soft but I hated the lint on it !! Washing machine filters need to be updated. 4. Robert also from food n beverage.. attitude is questionable . However good stay in would recommend to friends n stay again n hope Laken attention to detail n rudeness is hopefully changed by then.
The staff is very friendly and helpful. You immediately receive a sense that you are a welcomed the minute you set foot in the hotel. The rooms are stylishly furnished and airy. The city view from the deluxe room balcony is one of the best city views a Durban hotel can offer.
The stay at coastlands umhlanaga was lovely n relaxing. Everything was just perfect. The staff at the restaurant were helpful and friendly. The breakfast was delicious.... what a way to end our stay.
Easter visit ”
Coastlands is a hotel that we book every trip down to kzn and we simply love it The cleanliness and the hotel itself is so amazing
Simple, fantastic and well worth every penny”
It was amazing! I will definitely be going here again. Anyone who happens to want to stay in Umhlanga should stay here simply because of location, value for money, food, shopping and luxury.