Coastlands Umhlanga Hotel and Convention Centre
Coastlands Umhlanga Hotel and Convention Centre
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9.2
Exceptional

"Stay was excellent."

Sunny

|

February 17, 2018

Deluxe Room - Room plan Coastlands Umhlanga Hotel and Convention Centre
Deluxe Room - Room plan
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Lobby Coastlands Umhlanga Hotel and Convention Centre
Lobby
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Lobby Coastlands Umhlanga Hotel and Convention Centre
Lobby
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Interior view Coastlands Umhlanga Hotel and Convention Centre
Interior view
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See map Coastlands Umhlanga Hotel and Convention Centre
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Excellent
Location
8.9
See all 6 photos Coastlands Umhlanga Hotel and Convention Centre
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Coastlands Umhlanga Hotel and Convention Centre

Excellent location
Excellent
From 625 reviewsSee what guests said
8.6
/
10
Excellent cleanliness
8.9
Recommended by 94% of guests
Value for money8.5
Distance to city center18 km
Location rating8.9
Nearest airportKing Shaka International Airport (DUR)
Distance to airport12.3 km
  • Airport transfer

  • Located in heart of Durban

  • Free Wi-Fi in all rooms!

  • Air conditioning

Select your room
8.0
Very good
Room comfort & quality
This property is in high demand!Last booked 5 hours ago
Deluxe Room
Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
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Double or Twin Room
Double or Twin Room
...
  • 1 king bed or 2 single beds
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Junior Suite
Junior Suite
...
  • Room size: 40 m²/431 ft²
  • Shower and bathtub
  • 1 king bed
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Deluxe Single
Deluxe Single
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    Basic Single
    Basic Single
    ...
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      What people love about the property

      • 10.0
        Exceptional

        "Excellent HOTEL"

        Paul

        |

        July 7, 2017

      • 9.6
        Exceptional

        "Very comfortable and spacious rooms."

        pranesh

        |

        October 6, 2016

      • 8.4
        Excellent

        "Generous room sizes and big beds and bathrooms are a big plus."

        Yusuf

        |

        October 21, 2016

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      More about Coastlands Umhlanga Hotel and Convention Centre

      More about Coastlands Umhlanga Hotel and Convention Centre

      8.8
      Excellent

      "Very good holiday hotel."

      Aneshree

      |

      July 11, 2016

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

      8.4
      Excellent

      "Good location and friendly staff."

      Gaylene

      |

      November 7, 2016

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

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      Real reviews from real guests

      Agoda Reviews (625)Booking.com Reviews (1954)
      8.6
      /
      10
      Cleanliness8.9
      Facilities8.4
      Location8.9
      Room comfort and quality8.0
      Service8.5
      Value for money8.5
      Provided by verified guests of Agoda
      All languages
      All guests (625)
      Showing 336 verified guest comments
      12345
      9.2
      Exceptional
      Musa from South Africa
      Family with young children
      Deluxe Room
      Stayed 18 nights in December 2018
      Restful and lovely stay”
      Our stay was lovely and accommodating of our requirements as a family with young children. The only suggestion would be that they put microwave oven in the rooms for additional convenience. We also noticed a bit of a stench in the basement parking which they must attend to seeing that guests have to pay for parking.
      Reviewed January 06, 2019
      9.2
      Exceptional
      Mncedi from South Africa
      Couple
      Deluxe Room
      Stayed 2 nights in December 2018
      excellent service during a recent stay.”
      The room was very, very clean and modern. The staff at the front desk was very friendly, helpful and professional, Breakfast area was large and the food was just amazing.. What i didn't like was that you could hear the other person talking from the other room or they were just that loud.. But i really enjoyed my stay and Looking forward to coming back to this hotel......a home away from home 😉!!!
      Reviewed January 01, 2019
      9.6
      Exceptional
      Jayabalan from South Africa
      Couple
      Deluxe Room
      Stayed 3 nights in December 2018
      Holiday”
      I was disappointed with the room service twice when ordering food in the evening. They took over an hour to get the food to the room. This was not at peak hour and I had to phone through twice to find out what was happening. I recommend that someone oversees this process as I believe that you can loose customers because of this. All the other staff and facilities are fantastic.
      Reviewed December 23, 2018
      8.0
      Excellent
      Anesh from South Africa
      Family with young children
      Deluxe Room
      Stayed 3 nights in November 2018
      Regular Traveller”
      Booking did not indicate R60 per day parking as extra. Also bottled water only provided in room for the first day. They wanted me to pay extra for bottled water for subsequent days. But overall very good hotel.
      Reviewed December 07, 2018
      Thank you for staying at Coastlands Umhlanga Hotel. We value your feedback and we look forward to your next visit. We have addressed the parking fee indication with the relevant person at Agoda and should have feedback on this soon. Our bottled water is offered complimentary on the day of arrival. We look forward to your next visit.
      Responded December 10, 2018
      Coastlands Umhlanga Hotel and Convention Centre
      10.0
      Exceptional
      ROMONA from South Africa
      Couple
      Deluxe Room
      Stayed 1 night in November 2018
      Home away from home”
      We have had the pleasure of celebrating our wedding anniversary at this Hotel since 2015. And each year the service just gets better. So there was some confusion with the booking which James the manager at Coastlands assisted with. The room service is amazing, although the breakfast is lacking that perfect sausage or maybe some macon. Rooms are cosy with clean linen, perfect escape for the weekend. Try the Fleur de lis spa on the ground floor of the hotel, this is place is heaven. Gracious hotel staff are hard to find, but you will find them here. Which can only mean one thing, they take care of their people. Thank you to Philani for taking care of us. I have looked at other hotels, but always seem to comeback to Coastlands, you have set a standard.
      Reviewed November 12, 2018
      Thank you for choosing Coastlands Umhlanga Hotel to celebrate your wedding anniversary. We value your feedback and we are pleased that you had an overall pleasant and memorable experience. We look forward to welcome you again next your to celebrate your next wedding anniversary with you.
      Responded November 16, 2018
      Coastlands Umhlanga Hotel and Convention Centre
      9.2
      Exceptional
      Shayla from South Africa
      Business traveler
      Deluxe Room
      Stayed 1 night in January 2019
      Prompt and professional...”
      Very nice prompt professional spacious, will book a family holiday next time...
      Reviewed January 11, 2019
      8.0
      Excellent
      Sukkawat from Mauritius
      Family with young children
      Deluxe Room
      Stayed 3 nights in January 2019
      nice place for family.”
      near to restaurants and shops
      Reviewed January 10, 2019
      10.0
      Exceptional
      iqbal
      Couple
      Deluxe Room
      Stayed 4 nights in January 2019
      Exellent loved it”
      7 star friendly staff outstanding breakfast
      Reviewed January 09, 2019
      9.6
      Exceptional
      Rowen from South Africa
      Couple
      Deluxe Room
      Stayed 1 night in January 2019
      Good and clean place. Very welcoming and helpful. ”
      Cons. Have to pay for parking.
      Reviewed January 09, 2019
      8.4
      Excellent
      Dheshen from South Africa
      Couple
      Deluxe Room
      Stayed 1 night in October 2018
      it was a pleasant stay. I don't like the fact that parking is charged to guests staying there.”
      we had to change rooms 3 times as the first room the shower was leaking water to the toilet area. there was a function happening on the 11th floor and we where booked on the 10th floor. we where moved to the 5th floor which the layout was not nice and eventually got a similar room on the 7th floor which was nice as the room on the 10th floor. breakfast was nice and the view is lovely. staff where also friendly
      Reviewed October 18, 2018
      8.8
      Excellent
      Ameerudin from South Africa
      Couple
      Deluxe Room
      Stayed 2 nights in October 2018
      Comfortable n Clean Hotel”
      We enjoyed our stay at the hotel but were concerned that we were put in a room inter leading to another room. After our complain, the Reception then changed our room to another more which did not have inter leading doors. The rooms were a good size and very comfy. The breakfast was delicious.
      Reviewed October 11, 2018
      8.4
      Excellent
      Asanda from South Africa
      Family with young children
      Deluxe Room
      Stayed 2 nights in July 2018
      Excellent”
      It was my forth time staying over at the hotel, i have always enjoyed my stay there but this time it was a bit disappointing especially from the restaurant side, the breakfast options were not the greatest and we literally had no waiter when there were so many, i personally cleared my table after seeing that nobody is bothered about us, we didn't even get a cup of coffee
      Reviewed July 30, 2018
      10.0
      Exceptional
      Molefe from South Africa
      Solo traveler
      Deluxe Room
      Stayed 1 night in July 2018
      Exceptional”
      Excellent!!
      Reviewed December 12, 2018
      10.0
      Exceptional
      Bhupesh from South Africa
      Business traveler
      Deluxe Room
      Stayed 5 nights in November 2018
      Great service and friendly staff”
      Had a wonderful few days at the hotel . The staff all round were friendly and helpful .
      Reviewed November 30, 2018
      10.0
      Exceptional
      Zamile from South Africa
      Solo traveler
      Deluxe Room
      Stayed 2 nights in November 2018
      Stay was wonderful and great service.”
      Stay was wonderful and great service.
      Reviewed November 20, 2018
      10.0
      Exceptional
      Sandy from Australia
      Couple
      Deluxe Room
      Stayed 1 night in October 2016
      Value for money - Excellent hotel - great location ”
      Highly recommended. Enjoyed everything. Amazing view, clean, location perfect and large rooms and huge bathroom and shower. Excellent Buffet breakfast. Enjoyed our stay here. Would definitely come again. Thank you.
      Reviewed October 31, 2016
      8.4
      Excellent
      Yusuf from South Africa
      Business traveler
      Deluxe Room
      Stayed 1 night in October 2016
      Excellent Staff & Hotel”
      The best thing about this hotel is the staff service in the restaurant at breakfast and how they make you feel cherished. Generous room sizes and big beds and bathrooms are a big plus. Halaal food also a massive bonus for Muslim patrons.
      Reviewed October 21, 2016
      8.7
      Excellent
      Kanchaal from South Africa
      Couple
      Stayed 1 night in June 2013
      Very comfortable and cosy”
      room service, comfortable room, good service
      The stay was lovely, except that after returning to our room at 1am, we were only able to fall asleep at 3am due to the extremely loud thumping music coming from the 11th floor. We did contact the front desk and were informed at 1am that the music would be quietened or the function would end but that was not the case. I for this reason would not return to the hotel or recommend the hotel to any family or friends for stays over the weekend. The hotel is comfortable and lovely, but if you cannot sleep what is the point.
      Reviewed July 03, 2013
      8.0
      Excellent
      Raphala from South Africa
      Couple
      Deluxe Room
      Stayed 7 nights in December 2018
      Nice place I love it”
      Everything was exclusive
      Reviewed December 29, 2018
      8.8
      Excellent
      EBRAHIM from South Africa
      Family with young children
      Deluxe Room
      Stayed 2 nights in December 2018
      Excellent”
      Lovely hotel, excellent breakfast and friendly staff.
      Reviewed December 28, 2018
      12345
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