8.5
Excellent
/10
(4,042 reviews)See what guests said
Breakfast54
Housekeeping41
View18
See map
8.9

Excellent

Location rating score

Excellent location
Popular neighborhood
Parking
Available
Popular landmarks
Umgeni River Bird Park 9.94 km
Moses Mabhida Stadium 11.79 km
Big Rush Urban Adrenaline 12.13 km
Mitchell Park Zoo 12.3 km
Suncoast Casino 12.62 km
Golden Mile 14.07 km
Durban Botanic Gardens 14.4 km
uShaka Wet 'n Wild 15.8 km
uShaka Marine World 16.02 km
The Valley of a 1000 Hills 30.29 km
Nearby landmarks
Umhlanga Hospital 180 m
Natal Sharks Board 250 m
Barnyard Theatre 350 m
Imax 350 m
Ster Theatres - Gateway Mall 350 m
Gateway Theatre Of Shopping 400 m
Wavepark Gateway 460 m
Natal Shark Board 1.14 km
Art Africa Umhlanga Rocks 1.3 km
19th Hole Putting Course 1.36 km
Coastlands Umhlanga Hotel and Convention Centre

"Had a great stay, with friendly staff and excellent service"

Jacky - September 2, 2019

Double Room with Shower - Interior view Coastlands Umhlanga Hotel and Convention Centre
Lobby Coastlands Umhlanga Hotel and Convention Centre
Lobby Coastlands Umhlanga Hotel and Convention Centre
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Free Wi-Fi
2019

Coastlands Umhlanga Hotel and Convention Centre

329 Umhlanga Rocks Drive, Umhlanga, Durban, South Africa, 4020 - See map
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
What guests are saying:Read all 4,042 reviews
Excellent cleanliness
8.7 rating for cleanliness
Fantastic breakfast
86% positive mentions
Excellent service
8.4 rating for service
Excellent facilities on premise
8.2 facilities on premise

During breakfast Stanley Chetty was amazing, for an elderly man he was always at our service, extremely polite and a pleasure to see in the mornings.

Tasneem | January 8, 2020

The general manager apologized and gave an acceptable explanation which I accepted in good faith.

David | September 18, 2019

The breakfast is great and rooms are clean and big enough than most places we have stayed at.

Musa | January 5, 2020

Breakfast had a good vegetarian option which was greatly appreciated as we are vegetarian.

SAROJ | January 22, 2020

Beautiful hotel, large breakfast variety, spacious rooms , clean

Hussein | October 30, 2019

Excellent breakfast, spacious room, very quiet, good views.

David | September 18, 2019

  • Airport transfer

  • Located in heart of Durban

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Your dates are popular among travelersUsers are booking a place in Durban every 9 minutes on Agoda.com
Value for money8.5
Distance to city center18 km
Location rating8.9
Nearest airportKing Shaka International Airport (DUR)
Distance to airport13.7 km

Rooms available at Coastlands Umhlanga Hotel and Convention Centre

Very good
Room comfort & quality
8.0
Deluxe Room with Bathtub
Deluxe Room with Bathtub
...
  • Room size: 25 m²/269 ft²
  • Partial sea view
  • 1 king bed or 2 single beds
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Executive Suite
Executive Suite
...
  • Room size: 48 m²/517 ft²
  • Shower and bathtub
  • 1 king bed
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Junior Suite
Junior Suite
...
  • Room size: 50 m²/538 ft²
  • Partial ocean view
  • 1 king bed
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Family Room with Bathroom
Family Room with Bathroom
...
  • Room size: 35 m²/377 ft²
  • Partial sea view
  • 2 single beds and 1 king be...
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Family Room For 4
Family Room For 4
...
  • Room size: 35 m²/377 ft²
  • Partial ocean view
  • 2 single beds and 1 king be...
Enter dates to see prices
Deluxe Room with Shower
Deluxe Room with Shower
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Family Room with Shower
Family Room with Shower
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 2 single beds and 1 king be...
Enter dates to see prices
Family Room with Bath
Family Room with Bath
...
  • Room size: 35 m²/377 ft²
  • Bathtub
  • 2 single beds and 1 king be...
Enter dates to see prices
Double Room with Shower
Double Room with Shower
...
  • Room size: 25 m²/269 ft²
  • Partial ocean view
  • 1 king bed or 2 single beds...
Enter dates to see prices
Deluxe Double or Twin Room, Ensuite, Partial Ocean View
Deluxe Double or Twin Room, Ensuite, Partial Ocean View
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Coastlands Umhlanga Hotel and Convention Centre?

    Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Coastlands Umhlanga Hotel and Convention Centre?

    Coastlands Umhlanga Hotel and Convention Centre is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 800 ZAR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Coastlands Umhlanga Hotel and Convention Centre has a car park right on site for maximum convenience. Parking is available for a fee of 60 ZAR per day. Self-parking is conveniently available at the hotel.

    What is the smoking policy at Coastlands Umhlanga Hotel and Convention Centre?

    Coastlands Umhlanga Hotel and Convention Centre does not permit smoking in any of its rooms, but allows smoking in designated areas.

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    Explore the neighborhood

    What people love about Coastlands Umhlanga Hotel and Convention Centre

    • 8.8
      Excellent
      Location
      "Hotel is decent and in perfect location"

      Zanele | March 17, 2020

    • 9.6
      Exceptional
      "Overall, the room met my expectations."

      Desigan | January 28, 2020

    • 9.2
      Exceptional
      Bathroom
      "Good sized shower and ablution."

      Vijay | January 14, 2020

    Property ranking|Compared to 1,258 Durban properties
    See all rankings
    Review score - United States
    9.3/10
    Value for money score
    8.5/10
    Location score
    8.9/10
    Service score
    8.5/10
    Better than
    99
    %
    of Durban properties
    Better than
    97
    %
    of Durban properties
    Better than
    97
    %
    of Durban properties
    Better than
    97
    %
    of Durban properties
    Up to 30% off with Agoda Insider Deals!

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    Overall rating:
    8.5
    Excellent
    4,042 reviews
    Cleanliness
    8.7
    Facilities
    8.2
    Location
    8.9
    Read all reviews >
    What travelers say they love:
    Rooms were modern, clean and neat, breakfast was good.
    Nadiyah from South Africa
    Group
    More about Coastlands Umhlanga Hotel and Convention Centre

    More about Coastlands Umhlanga Hotel and Convention Centre

    If what you're looking for is a conveniently located hotel in Durban, look no further than Coastlands Umhlanga Hotel and Convention Centre. Situated only 18 km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations.

    Offering hotel guests superior services and a broad range of amenities, Coastlands Umhlanga Hotel and Convention Centre is committed to ensuring that your stay is as comfortable as possible. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

    Guests can choose from 124 rooms, all of which exude an atmosphere of total peace and harmony. The hotel offers fantastic facilities, including fitness center, outdoor pool, garden, to help you unwind after an action-packed day in the city. Whatever your reason for visiting Durban, the Coastlands Umhlanga Hotel and Convention Centre is the perfect venue for an exhilarating and exciting break away.

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    Most talked about facilities

    Breakfast
    86 mentions
    Food & Dining
    32 mentions
    Housekeeping
    17 mentions
    Beach
    9 mentions

    What they offer

    10.0
    Exceptional
    "Ultimately the hotel was great value for money."

    Nadiyah | July 8, 2019

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    Continental
    Full English/Irish

    Restaurants on site

    Saffron Restaurant
    Cuisine:Indian, South African
    Menu:Buffet, A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of Coastlands Umhlanga Hotel and Convention Centre from real guests

    Overall rating
    8.5
    Excellent
    From 4042 reviews
    8.8Location
    8.7Cleanliness
    8.5Room comfort and quality
    Agoda Reviews (1079)Booking.com Reviews (2963)
    Rating via Agoda8.5
    /
    10
    Cleanliness8.7
    Facilities8.2
    Location8.9
    Room comfort and quality8.0
    Service8.4
    Value for money8.5
    High score for Durban
    Rating
    9+ Exceptional (225)
    8-9 Excellent (93)
    7-8 Very Good (87)
    6-7 Good (27)
    <6 Below Expectation (59)
    Time of the year
    Mar - May (105)
    Jun - Aug (128)
    Sep - Nov (113)
    Dec - Feb (145)
    Don't miss out!Users are booking a place in Durban every 9 minutes on Agoda.com
    All guests (1079)
    All room types
    All languages

    Show reviews that mention 

    Showing 491 verified guest comments
    12345
    8.8
    Excellent
    Dana from South Africa
    Couple
    Double Room with Shower
    Stayed 1 night in October 2019

    Excellent”

    A very big thank you to all the staff from Coastlands Umhlanga. Special mention has to be made for INNOCENSE when we entered the friendly smile and all the assistance with our bags and special requests and secondly the precious Stanley from the breakfast buffet. I never met someone so dedicated and outstandingly amazing at his job. Our table had a nervous bride and groom to be and Stanley just turned their morning into a day they will never forget. God bless you and Coastlands you have a gem!! The food was just too awesome first class service. See you all next time Dana

    Reviewed October 07, 2019
    10.0
    Exceptional
    Lawrence from New Zealand
    Couple
    Double Room with Shower
    Stayed 2 nights in January 2013

    A fantastic, great Value-for-Money Hotel”

    Large, very well-appointed rooms; plenty of free parking; Fantastic service from hotel staff

    This hotel is situated in one of the premium areas of the Natal coastline, just a stone's throw from the main Durban beach front, and in a more desirable part of Durban. Situated high on the Umhlanga Ridge itself, it offers magnificent ocen views, creating the ideal holiday atmosphere. Hotel staff were very friendly and accommodating. The breakfast buffet was of a very high standard, offering a wide variety that will ensure something to satisfy all tastes. The room itself was very large and very well appointed. Having the Gateway Mall within walking distance is a bonus.

    Reviewed January 14, 2013
    10.0
    Exceptional
    Rohith from South Africa
    Couple
    Double Room with Shower
    Stayed 3 nights in February 2019

    Great value for money hotel”

    We enjoyed a great short stay at the Coastlands Umhlanga, central location to shopping, beaches and the KSIA airport. Facilities were of a very high standard, clean rooms and bathrooms Staff were very pleasant, polite and helpful, especially the staff at breakfast Great spread at breakfast, with a wide variety to suit all tastes and preferences Will certainly be back! Well done

    Reviewed April 05, 2019
    10.0
    Exceptional
    Nelisha from South Africa
    Family with teens
    Stayed 1 night in January 2013

    Beautiful and friendly...every time! ”

    Breakfast is always so lovely, the staff are very accommodating, the interior design is of high standards and not forgetting how gorgeous the bathrooms are!

    I always prefer to stay at this hotel cause I feel comfortable and enjoy being close to the city but at a safe distance as well. A very classy affair whenever we stay here and I always recommend Coastlands Umhlanga to all our friends and family. The staff are very professional, and I look forward to my next stay here.

    Reviewed January 10, 2013
    10.0
    Exceptional
    ROMONA from South Africa
    Couple
    Double Room with Shower
    Stayed 1 night in November 2018

    Home away from home”

    We have had the pleasure of celebrating our wedding anniversary at this Hotel since 2015. And each year the service just gets better. So there was some confusion with the booking which James the manager at Coastlands assisted with. The room service is amazing, although the breakfast is lacking that perfect sausage or maybe some macon. Rooms are cosy with clean linen, perfect escape for the weekend. Try the Fleur de lis spa on the ground floor of the hotel, this is place is heaven. Gracious hotel staff are hard to find, but you will find them here. Which can only mean one thing, they take care of their people. Thank you to Philani for taking care of us. I have looked at other hotels, but always seem to comeback to Coastlands, you have set a standard.

    Reviewed November 12, 2018

    Thank you for choosing Coastlands Umhlanga Hotel to celebrate your wedding anniversary. We value your feedback and we are pleased that you had an overall pleasant and memorable experience. We look forward to welcome you again next your to celebrate your next wedding anniversary with you.

    Responded November 16, 2018
    Coastlands Umhlanga Hotel and Convention Centre
    10.0
    Exceptional
    Gregory from South Africa
    Couple
    Double Room with Shower
    Stayed 2 nights in March 2012

    Unforgettable Experience at Coastlands”

    truly fabulous accomodation. world class

    we had a fantastic stay at coastlands umhlanga. the service was impeccable it is a must to visit the hotel. truly world class accomodation the rooms are gorgeous, with top finishes

    Reviewed March 14, 2012
    9.2
    Exceptional
    Nishkalen
    Couple
    Double Room with Shower
    Stayed 1 night in September 2019

    Neat, Spacious, Location Location Location - Great Stay”

    Conveniently Located, Neat and spacious rooms, We enjoyed our stay here at the Coastlands Umhlanga Hotel. Close to restaurants and fast food.

    Reviewed September 09, 2019
    10.0
    Exceptional
    Clarissa from South Africa
    Couple
    Stayed 2 nights in June 2012

    Great location and service with a smile 24/7”

    food was good,stunning rooms, very hospitable location.

    Loved my stay at Coastlands Umhlanga staff was really friendly and food was great, close to the shoppi mall and airpot I will definitely return soon by far the best experience for my boyfriend and I.

    Reviewed June 18, 2012
    9.7
    Exceptional
    Riaz from South Africa
    Couple
    Double Room with Shower
    Stayed 4 nights in July 2014

    Comfortable stay”

    Staff are really accomodating. Location is fantastic especially overlooking the sea. Rooms are great value for money.

    My stay at Coastlands was excellent. The staff were very accommodating and assisted us with our various requests. Overall the location is fantastic especially the views overlooking the sea at the crest of the Ridge. Definitely will recommend this hotel to other travelers who are looking to enjoy a getaway in Durban.

    Reviewed June 25, 2015
    9.0
    Exceptional
    Adrian from South Africa
    Couple
    Stayed 2 nights in March 2012

    Great Hotel, Great Service, Beautiful Decor!”

    Service was really good. Rooms were awesome. Decor Excellent. Very Comfy bed.

    the room was a little dark (which made you think it was constantly going to rain) but laid out beautifully. huge walk in shower. location of the hotel is really convenient as it's just up the road from umhlanga and just down the road from the n41 to durban. i'll definitely go there again!

    Reviewed March 29, 2012
    9.7
    Exceptional
    Nirupa from South Africa
    Couple
    Double Room with Shower
    Stayed 2 nights in September 2014

    Comfy Accommodation ”

    1). Room Comfort, 2). Staff friendliness & 3). Spa

    Coastlands Umhlanga is an ideal location situated for convenience and leisure. Staff are friendly and rooms are comfortable. Will definitely stay again.

    Reviewed January 07, 2015
    10.0
    Exceptional
    Paul from United Kingdom
    Business traveler
    Double Room with Shower
    Stayed 2 nights in August 2012

    First choice destination”

    Gym, view, luxury rooms, great restaurant, great ambiance

    The hotel offers professionalism from the moment you enter this luxurious hotel, it offers gym facilities for those trying to keep fit whilst traveling and an in house state of the art restaurant with gorgeous views, this helps when you are on business and just want to stay in the hotel after meetings and still be able to eat wonderful food. The rooms are all extremely modern and spacious. I travel to Umhlanga weekly and this hotel is my number one choice.

    Reviewed August 21, 2012
    9.2
    Exceptional
    Abdul from South Africa
    Business traveler
    Double Room with Shower
    Stayed 1 night in July 2017

    A class hotel service is excellent Manager Barbara goes way out for her customers excellent ”

    Service is tops breakfast is nice staff friendly and very relaxing atmosphere I love coastlands umhlanga

    Reviewed August 02, 2017

    Thank you for staying at Coastlands Umhlanga Hotel. We value your feedback and appreciate the score that you gave us. We have escalated your satisfaction with the service offered by Barbara to Senior Management and our HR department. We look forward to welcome you again in the near future.

    Responded September 16, 2017
    Coastlands Umhlanga Hotel and Convention Centre
    10.0
    Exceptional
    Veetesh
    Couple
    Double Room with Shower
    Stayed 2 nights in March 2019

    Excellent hotel ”

    A lot of hotels can learn from coadtlands Umhlanga . Top notch service from the check in staff to the cleaners . Everyone had a smile and was very pleasant. Breakfast was devine and Stan our waiter was a true gentleman . Rooms were spotless clean and staff came knocking to check if we needed extra towels , soaps etc... That's a first for me .. Keep up the good work . An excellent hotel !!!

    Reviewed March 04, 2019

    Thank you for choosing Coastlands Umhlanga Hotel for your recent visit. We are pleased that you were impressed by our facilities and service that you received by our staff and breakfast offering. We pride ourselves in exceeding guest expectations and we are glad that we were able to offer that to you. We look forward to your next visit.

    Responded March 22, 2019
    Coastlands Umhlanga Hotel and Convention Centre
    9.3
    Exceptional
    Adrian from South Africa
    Solo traveler
    Double Room with Shower
    Stayed 1 night in July 2012

    Very trendy hotel with great location”

    beautiful rooms and comfy beds.

    Stayed here for the third time. Very conveniently located, right on umhlanga drive (just in front of Gateway Shopping centre). Only place i'll stay in Umhlanaga

    Reviewed August 13, 2012
    8.4
    Excellent
    SHALINI from South Africa
    Group
    Double Room with Shower
    Stayed 1 night in November 2017

    Amazing food . Cozy ”

    It was definitely a pleasant surprise that the food was hot on service. RACHEL at main reception has a lovely warm personality so friendly n so professional with her smiling face. AMAZING SERVICE FROM RACHEL. house keeping lady also on floor 6. N porter n Saffron staff. Thank u. To these people. Few changes please.. 1. The lamb riblet's was aweful in carnivore snack platter. 2. Laken at reception needs to go 4 hospitality training. He's condescending attitude in front of house is bad 4 Coastlands group. 3. Towel were beautiful n soft but I hated the lint on it !! Washing machine filters need to be updated. 4. Robert also from food n beverage.. attitude is questionable . However good stay in would recommend to friends n stay again n hope Laken attention to detail n rudeness is hopefully changed by then.

    Reviewed November 26, 2017
    10.0
    Exceptional
    Mlungisi from South Africa
    Business traveler
    Double Room with Shower
    Stayed 1 night in January 2013

    lovely hotel”

    Umhlanga view

    The staff is very friendly and helpful. You immediately receive a sense that you are a welcomed the minute you set foot in the hotel. The rooms are stylishly furnished and airy. The city view from the deluxe room balcony is one of the best city views a Durban hotel can offer.

    Reviewed March 06, 2013
    10.0
    Exceptional
    Sivalingam from South Africa
    Couple
    Double Room with Shower
    Stayed 1 night in June 2016

    Lovely stay”

    The stay at coastlands umhlanaga was lovely n relaxing. Everything was just perfect. The staff at the restaurant were helpful and friendly. The breakfast was delicious.... what a way to end our stay.

    Reviewed July 02, 2016
    10.0
    Exceptional
    Reneta from South Africa
    Family with young children
    Double Room with Shower
    Stayed 3 nights in April 2019

    Easter visit ”

    Coastlands is a hotel that we book every trip down to kzn and we simply love it The cleanliness and the hotel itself is so amazing

    Reviewed April 22, 2019
    9.3
    Exceptional
    Junaid from South Africa
    Couple
    Stayed 3 nights in September 2013

    Simple, fantastic and well worth every penny”

    Comfort, Luxury, Breakfast

    It was amazing! I will definitely be going here again. Anyone who happens to want to stay in Umhlanga should stay here simply because of location, value for money, food, shopping and luxury.

    Reviewed November 08, 2013
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    • Excellent location
    • Umgeni River Bird Park
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