CoconutsPalm Resort
CoconutsPalm Resort
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Very good
Location
7.3
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CoconutsPalm Resort

Recently renovated
Very good location
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Excellent
From 191 reviewsSee what guests said
8.6
Recommended by 93% of guests
Value for money8.9
Distance to city center3 Km
Location rating7.3
Nearest airportSamui International Airport (USM)
Distance to airport11.9 km
Has restaurantYes
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

Room choices
10.0
Exceptional
Room comfort & quality
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2 Bedroom Pool Villa
2 Bedroom Pool Villa
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  • Nature view
  • 84 m²/904 ft²
  • 1 super king bed
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Tropical Garden View Bungalow
Tropical Garden View Bungalow
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  • Pool view
  • 54 m²/581 ft²
  • 1 king bed
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Premium Bungalow
Premium Bungalow
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  • Mountain view
  • 35 m²/377 ft²
  • 1 king bed
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Tropical Suite Room
Tropical Suite Room
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  • Garden view
  • 49 m²/527 ft²
  • 1 king bed
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Villa With Private Pool
Villa With Private Pool
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  • 90 m²/969 ft²
  • Shower
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Premium Superior Room
Premium Superior Room
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  • Nature view
  • 43 m²/463 ft²
  • 1 king bed
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Villa Two Bedrooms With Private Pool
Villa Two Bedrooms With Private Pool
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  • Shower
  • Kitchenette
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Suite Superior Garden View
Suite Superior Garden View
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  • Shower
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BUNGALOW PREMIUM SUPERIOR
BUNGALOW PREMIUM SUPERIOR
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  • Shower
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Bungalow
Bungalow
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    More about CoconutsPalm Resort

    More about CoconutsPalm Resort

    "The staff are great and sitting around the pool is lovely."

    Reviewed June 3, 2016

    Scott from United Kingdom

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    Couple

    An overview

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    Nearest essentials

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    What they offer

    "The restaurant serves pretty solid dishes for a reasonable p..."

    Melvin from Netherlands

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    Couple
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (191)Booking.com Reviews (289)
    8.6
    Cleanliness9.1
    Facilities8.7
    Location7.3
    Room comfort and quality10.0
    Service9.3
    Value for money8.9
    Provided by verified guests of Agoda
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    Showing 132 verified guest comments
    12345
    5.6
    Stevie from New Zealand
    Couple
    Tropical Suite Room
    Stayed 2 nights in July 2018
    Very Disappointing”
    1. Staff member came and knocked on our door at 10pm at night to ask for more information from us, showed my passport and then left, why could it not wait till tomorrow? 2. Got a premium room next to the resort's pool table ... I was concerned with the noise and advised the staff, the staff member said we wont hear ANYTHING due to the sound proof walls, WRONG, we heard EVERYTHING. 3. Ordered a Cesar Salad at the restaurant, got a salad back with only chicken and lettuce ... maybe a chef who knows how to make standard meals would be good idea? 4. Got back after a long day, first thing reception lady asks is: "What time you checking out tomorrow?" then second question; "You want to pay for your bill now?" - standard rule is that we pay all outstanding balance at check out. Next time you ask me to pay for something when I haven't even finished, I will avoid talking to you. All staff at this resort needs basic training
    Reviewed July 09, 2018
    Dear Stevie, We apologize for all the problem you had during you stay with us. we changed the organisation to avoid this problem in the future. I want to thank you for taking the time to clear and explain the issue.
    Responded July 11, 2018
    CoconutsPalm Resort
    9.6
    Exceptional
    Chaiwat from Thailand
    Group
    2 Bedroom Pool Villa
    Stayed 1 night in May 2018
    Superb!!”
    Worth for money.
    Reviewed May 29, 2018
    Always our first priority to make our guest satisfy. Looking forward to see you again.
    Responded May 30, 2018
    CoconutsPalm Resort
    10.0
    Exceptional
    Andrew from United Kingdom
    Solo traveler
    Premium Bungalow
    Stayed 5 nights in May 2018
    Good”
    Mainly for couples, but what a lovely place, staff was grate, food was good, the room got a bit hot but asked for a fan and it was sorted... definitely will be going again
    Reviewed May 14, 2018
    Thank you Andrew for you stay at coconutspalm resort. We are glad to know that you enjoyed your stay with us. Looking forward to see you again.
    Responded May 15, 2018
    CoconutsPalm Resort
    9.6
    Exceptional
    Alejandro from Argentina
    Couple
    Premium Superior Room
    Stayed 3 nights in April 2018
    Great stay in Koh Samui”
    Great spot with really good value/money ratio. Facilities are really good, and the receptionist/manager Jay was great. They have a restaurant where you can have a buffet breakfast and meals, but it's quite expensive. The only downside is that it is located far away from dowtown, so either if you are looking for some nightlife or shopping, will need to get a transfer/grab. They offer massages which are not expensive and good. Would recommend it!
    Reviewed May 01, 2018
    What a great review! We are are glad to see that you enjoyed your stay. Our resort is located in Hua thanon a quiet and relaxing location away from all the noise and crazy trafic. Still fews minute away you can get to lamai center with all the bar and nightlife.
    Responded May 02, 2018
    CoconutsPalm Resort
    9.2
    Exceptional
    Kyle from Canada
    Solo traveler
    Premium Bungalow
    Stayed 4 nights in March 2018
    great place to relax”
    great place to relax on koh samui. breakfast was great owner is on site daily and very friendly pool is lovely
    Reviewed March 23, 2018
    Thank you Kyle for you stay with us. Fred
    Responded March 24, 2018
    CoconutsPalm Resort
    8.8
    Excellent
    Shao from Malaysia
    Group
    Premium Bungalow
    Stayed 3 nights in May 2017
    Love it”
    love the concept of this hotel
    Reviewed March 14, 2018
    Thank you guys for your stay with us.
    Responded March 15, 2018
    CoconutsPalm Resort
    9.6
    Exceptional
    markus from Estonia
    Couple
    Premium Superior Room
    Stayed 3 nights in March 2018
    A++++”
    really great place. they upgrade us to suite with private pool. really thankful for that. great stay, will recommend and come back later.
    Reviewed March 05, 2018
    What a pleasure seeing you leaving happy. We are looking forward to see you again.
    Responded March 06, 2018
    CoconutsPalm Resort
    9.6
    Exceptional
    Faisal from United Kingdom
    Couple
    Premium Bungalow
    Stayed 4 nights in January 2018
    Absolutely fantastic. Highly recommend but you will need a scooter or car ”
    From the moment we walked in, till the moment we left, we were well looked after and everything was spot on. We got a free upgrade to a bigger room with access to a smaller pool. The main pool was a good size and was also lovely. They had darts and pool for entertainment. Pool table was more like a small snooker table and very good. If you wanna play darts, bring your own darts, the ones available are rubbish. The best thing about the stay was the breakfast. So much variety and they had something different daily. You could make your own eggs the way you want or ask a member of staff to make them for you. Best breakfast buffet I've had in a hotel. Management very helpful. The guy in the morning and lady at night very brilliant. I would recommend hiring a scooter where they offer insurance. The company they use does not offer it. Only downside to this resort was that it only had a small number of restaurants near it. For the main areas we had to get a scooter
    Reviewed January 26, 2018
    Dear Faisal what a greet feedback from you. The management team and staff member is thinking you for this amazing time spend with you. We all looking forward to see you. I will change the darts for better quality.
    Responded January 27, 2018
    CoconutsPalm Resort
    8.4
    Excellent
    Franees from Philippines
    Couple
    Premium Bungalow
    Stayed 4 nights in December 2017
    Secret Escape”
    We stayed here last days of December 2017. The resort was kind of new the decoration was great you will really feel that you are in asia (Thailand). Very calm place good for people who really want to relax and take it easy.The place was clean,the pool was great they even have board games and billiard table where you can spend time when the weather is bad. Our bungalow was nice facing the pool near the bar. Prices of the food not bad. Staff we’re helpful even though not everybody speak good english but fine. The owner was very friendly. The manager was very helpful. Resort is very near to Lamai beach which was fascinating. (need to rent a scooter to roam around is much better). Room for improvement; I think to be more quicker on serving the dishes. But overall experience was great! We enjoyed it.
    Reviewed January 07, 2018
    Dear Franees we are glad that everything when as you planned during your stay, and it is always good for us to have feed back good and bad. Thank you again for everything and see you next time with more improvement on the restaurant and the rooms.
    Responded January 10, 2018
    CoconutsPalm Resort
    10.0
    Exceptional
    susaneh
    Family with young children
    Premium Bungalow
    Stayed 3 nights in December 2017
    Exceptional”
    amazing staff definitely return for longer next time so relaxing
    Reviewed January 05, 2018
    Thank you Susane and see you again next time.
    Responded January 06, 2018
    CoconutsPalm Resort
    10.0
    Exceptional
    Sofia from Greece
    Couple
    Premium Bungalow
    Stayed 21 nights in November 2017
    Excellent hotel in very good location ”
    I stayed in this hotel with my partner for 3 weeks and I can say it was one of the best I have ever been! The location was very good. Away from the noise and closed to everything. room was very clean and had a beautiful balcony to enjoy sitting. Stuff was very helpful and smiling all the time. We had the feeling that everybody was our family!!! Speciall thanks to sky the barman and tzai from reception. But the biggest thanks to Tierry the owner who treated us so grate and made us feel like home!!!
    Reviewed December 15, 2017
    What a pleasant review. We all had an amazing time and already looking forward to see you again.
    Responded December 16, 2017
    CoconutsPalm Resort
    9.6
    Exceptional
    Michael from Thailand
    Family with young children
    Premium Bungalow
    Stayed 2 nights in October 2017
    Exceptional”
    Warm and friendly hotel, rooms and grounds spotless excellent value for money, and if you are looking for a relaxing hotel this would be perfect. Only thing I could say about it was that you have to get a taxi into the town .
    Reviewed November 10, 2017
    Thank you Michael for you stay with us at coconutspalm resort.
    Responded November 11, 2017
    CoconutsPalm Resort
    10.0
    Exceptional
    DIDIER from France
    Family with teens
    Premium Bungalow
    Stayed 3 nights in October 2017
    Exceptional”
    We had a wonderful time at CoconutsPalm. We were nicely welcomed and all the staff was steadily caring and making sure we are spending a very nice time. Also, the reception desk is very reactive and we received the best information to see the unforgettable spots on the island and spend great holidays.
    Reviewed November 01, 2017
    Thank Mr. Didier for your stay in coconutspalm resort. It was a pleasure for the management and staff to have you with us.
    Responded November 02, 2017
    CoconutsPalm Resort
    10.0
    Exceptional
    Kate from Australia
    Couple
    Tropical Suite Room
    Stayed 3 nights in October 2017
    Great little find ”
    We stayed in the Tropical Suite which lead out to a private pool shared with 8-10 other rooms. We were there in low season which meant the resort was very quiet, a bonus for us as we had the pool all to ourselves. The staff are fantastic, super helpful and friendly. The property grounds a lovely with an on-site restaurant and bar serving all day. The rooms are modern, clean and with good facilities - having the deck out to the pool was divine!
    Reviewed October 27, 2017
    Dear Kate it was a pleasure having you stay at coconutspalm resort. On your next visit you will see some change and improvement on the resort.
    Responded October 28, 2017
    CoconutsPalm Resort
    8.8
    Excellent
    thomas from Belgium
    Couple
    Premium Superior Room
    Stayed 3 nights in September 2017
    Great new resort”
    we enjoyed our stay at CoconutsPalm Resort. the staff is very kind, always there to help you. The breakfast was fine, with more salty food than sweet. Our bungalow was beautiful and clean, with a direct view to the pool. the resort is located in a quiet area, which is good of you want to relax for a few days. However, the resort has some imperfections, probably because it's a new place. In our bungalow, the towel bars & ring were not correctly attached to the wall of the bathroom. If you want to explore the island, you'll have to rent a motorbike or call a taxi, because the hotel is located in a quiet part of Koh Samui. And finally, there were some minor construction things, but this is understandable since this is a brand new place. if they fix all these minor imperfections, this resort would be perfect.
    Reviewed September 21, 2017
    Thank you Thomas for your honest review. We are glad that you enjoyed your stay in our resort. We already fix all the minor problem and even improve some part of the resort.
    Responded September 27, 2017
    CoconutsPalm Resort
    8.8
    Excellent
    Matteo from Italy
    Solo traveler
    Premium Superior Room
    Stayed 4 nights in August 2017
    Excellent”
    This resort is like Paradise on earth. Perfect place for relax.
    Reviewed August 17, 2017
    10.0
    Exceptional
    Caird from United Kingdom
    Couple
    Premium Superior Room
    Stayed 8 nights in July 2017
    Nice place”
    Very peaceful, stylish bungalows. Great outside veranda to have a private drink. Pool is good and restaurant food,and cocktails are good at a reasonable price. You need to get a car or a scooter to get around as its stightly out of town but they sort this out for you at the hotel at a good rate. All in all a great place to stay and very good value for money
    Reviewed July 31, 2017
    Dear Caird we are glad to know that you enjoyed our resort and his facility. We will in the next future organise a shuffle service from the resort to lamai center. Manfred Barry
    Responded August 01, 2017
    CoconutsPalm Resort
    5.2
    A.L. from Australia
    Couple
    Tropical Suite Room
    Stayed 3 nights in April 2017
    New resort that needs refining”
    Stayed over Songkran. The place looked good but the room was much to hot as the air-con unit is well undersized. Water in the room (shower etc) was salty, made it very hard the lather up soap! The place is a little out of the way but OK. If they fit bigger air-conditioners to the bungalows and get fresh water into the resort it would be ok. We moved on to find many better located and serviced accommodation for our 3 week stay in Samui.
    Reviewed May 20, 2017
    Thank you for you stays in our resort. It sad to know that you did not enjoy your stay in coconutspalm, since Songkran day we improve and change few things in the resort. I hope to have a change to make you future stay better with us.
    Responded June 03, 2017
    CoconutsPalm Resort
    8.4
    Excellent
    suzanne from United Kingdom
    Couple
    Premium Superior Room
    Stayed 9 nights in March 2017
    Excellent”
    This is a small resort with a well designed layout including a comfortable bar and dining area, a beautiful pool and well kept grounds. The choices in the restaurant were always well prepared, presented and reasonably priced. A special mention goes to Sky for his attentive service and friendliness. The resort owner was also on hand every day should you have any problems. We had a faulty kettle and a seriously dangerous coffee table which were both fixed without delay or question. Our room had the bed in a raised alcove which was reached by two concrete steps, which did concern me should one need the bathroom during the night. It was a huge bed but there was no space either side so you needed to shuffle to the foot of the bed to get up. The choices for breakfast were adequate and did change every day. However, although some dishes appeared to be in 'warming servers', nothing was ever hot and hardly even luke warm. There is nothing worse than cold noodles or fried rice! If you wanted 'hot' you could cook eggs over a couple of hot plates. Regarding location, it is quite isolated, tucked away up a long driveway just off the main road to Lamai town (4km away). It is not near a safe beach or within walking distance of one. Beaches and Lamai town were only accessible either with a hired moped/motorcycle or a taxi. Taking the cost of a taxi into account (600 bht return) it was less costly to stay at the hotel to eat where one night a week they offered a fixed menu and live music. If you want somewhere quiet and secluded, with a relaxed atmosphere this may well suit you, if you are brave enough to hire a motorbike. There was one major problem, however, which could not be ignored. Each time we returned to our room there was an unpleasant smell of drains and we would quite often hear gases bubbling up through the toilet! On our last night the smell was overpowering and nauseating. We hoped to disperse the fumes by use of constant air conditioning but it wasn't much help so end
    Reviewed March 16, 2017
    Dear Suzanne, I want to thank you for your stay in our resort. After you stay and you review we improved fews things in the resort (breakfasts, toilet and much more...) Your review was very important for us. We are looking forward to see you again Fred
    Responded March 22, 2017
    CoconutsPalm Resort
    9.6
    Exceptional
    calvin from United Kingdom
    Solo traveler
    Premium Bungalow
    Stayed 3 nights in February 2017
    Exceptional”
    I have stayed in 12 hotels this 3 months trip and this is probably the best all round place i have been. Amazing value for money. Great pool and bar, very quiet at night, bungalow was good size and very clean, Staff were great.,especially the manager who was very helpful. Will be back next time.
    Reviewed March 13, 2017
    Thank you Calvin! It always a pleasure hosting a friendly and open minded guess like you. Greetings from all coconutspalm team.
    Responded March 20, 2017
    CoconutsPalm Resort
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