Comfort Hotel
Free Wi-Fi

Comfort Hotel

Adi Sucipto, No. 10, Tanjungpinang, Bintan Island, Indonesia, 29125
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Superior Comfort Hotel
Superior
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    Interior view Comfort Hotel
    Interior view Comfort Hotel
    Superior Comfort Hotel
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    Reception Comfort Hotel

    Guest reviews

    6.9
    Good
    /10
    (271 reviews)See what guests said
    9.6
    Exceptional

    "Spacious rooms & clean towels and i enjoyed my stay there."

    PARTHIBAN

    -

    December 28, 2018

    Recommended by 85% of guests

    Property highlights

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Steamroom

    Good
    Location
    6.8
    See map
    Nearby
    Popular
  • Raja Haji Fisabilillah Airport1.93 km
  • Avalokitesvara Graha Temple3.32 km
  • 500 Lohan Temple3.52 km
  • Tanjungpinang City Center4.24 km
  • Pembantu Community Health Center4.34 km
  • Ramayana Mall6.44 km
  • Tiara Bunda Clinic6.45 km
  • Tanjung Pinang7.25 km
  • Stadium Sulaiman Abdullah7.41 km
  • Masjid Agung Al-Hikmah7.66 km
  • Value for money7.3
    Distance to city center10 km
    Location rating6.8
    Nearest airportRaja Haji Fisabilillah Airport (TNJ)
    Distance to airport1.9 km
    Select your room
    Superior
    Superior
    ...
    • Room size: 32 m²/344 ft²
    • Balcony/terrace
    • 1 queen bed
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    Bungalow Garden View
    Bungalow Garden View
    ...
    • Room size: 46 m²/495 ft²
    • Garden view
    • 1 queen bed
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    Bungalow Pool View
    Bungalow Pool View
    ...
    • Room size: 46 m²/495 ft²
    • Pool view
    • 1 double bed
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    Deluxe Room
    Deluxe Room
    ...
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      Deluxe Single
      Deluxe Single
      ...
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        Deluxe Room, Balcony
        Deluxe Room, Balcony
        ...
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          Superior Single
          Superior Single
          ...
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            Bungalow
            Bungalow
            ...
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              Deluxe Room
              Deluxe Room
              ...
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                Standard Suite, 1 Bedroom, Balcony (Bungalow)
                Standard Suite, 1 Bedroom, Balcony (Bungalow)
                ...
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                  Have a question for Comfort Hotel?

                  What people love about the property

                  • 6.8
                    Good

                    "Friendly staff."

                    MEI T.

                    |

                    March 27, 2017

                  • 7.3
                    Very good

                    "Spa was awesome with a super cheap price!"

                    Dian

                    |

                    February 10, 2016

                  • 7.3
                    Very good

                    "Nice ambience, perfect location with accessibility to a nearby supermarket and walking distance to find food!"

                    Dian

                    |

                    February 10, 2016

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                  More about Comfort Hotel

                  More about Comfort Hotel

                  9.2
                  Exceptional

                  "I love the service here."

                  Nuraini

                  |

                  January 31, 2017

                  An overview

                  Show less

                  What they offer

                  7.2
                  Very good

                  "Near to airport, opposite super market and friendly staff."

                  MEI T.

                  |

                  February 12, 2017

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                  Nearest essentials

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  What's nearby

                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                  Property's guest policies

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                  Some helpful facts

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                  Real reviews from real guests

                  Agoda Reviews (271)Booking.com Reviews (97)
                  Cleanliness6.6
                  Facilities7.1
                  Location6.8
                  Room comfort and quality6.4
                  Service7.1
                  Value for money7.3
                  Provided by verified guests of Agoda
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                  All guests (271)
                  All room types

                  Show reviews that mention 

                  Showing 192 verified guest comments
                  12345
                  8.4
                  Excellent
                  Siti from Singapore
                  Couple
                  Bungalow Pool View
                  Stayed 2 nights in January 2019
                  My stay in Tanjung Pinang ”
                  Return back to stay here for my 3rd time. Stayed at the bungalow pool view. Stayed at the same bungalow as before. Just that this time, unable to use the fridge. Hope the hotel management able to replace a new fridge as it can't be use anymore. Other than that , totally satisfied. Thanks comfort!
                  Reviewed January 06, 2019
                  4.8
                  Densi from Indonesia
                  Couple
                  Bungalow Garden View
                  Stayed 2 nights in February 2019
                  No Maintenance ”
                  Water heater system sounded very loud Can’t get sleep at all, when complained to them and asked to turn it off they said the heating system is connected with aircon this can’t turn the heating off. Moreover the aircon itself is not cold even we have turn it tp the coolest
                  Reviewed February 09, 2019
                  10.0
                  Exceptional
                  VATHIKA from Singapore
                  Group
                  Superior
                  Stayed 2 nights in February 2019
                  The Hotel very nice and convenient for food shops near the Hotel. ”
                  Nice breakfast in the Hotel.
                  Reviewed March 03, 2019
                  10.0
                  Exceptional
                  suhaidy from Malaysia
                  Group
                  Superior
                  Stayed 1 night in December 2018
                  Nice place to stay. ”
                  Bilik agak luas ...selesa. Wifi pun ok.
                  Reviewed December 23, 2018
                  9.6
                  Exceptional
                  DAYANG from Malaysia
                  Couple
                  Superior
                  Stayed 1 night in August 2017
                  Nice hotel to stay”
                  Everything is okey but i got 1 problem when I stayed here. That is about internet connection. Management please take note this problem. As tourist we need to use the internet to contact people around. When internet problems i got problem to use social media such as whutsapp. Dear management please do something. TQ. I love all ur staff..
                  Reviewed August 18, 2017
                  8.4
                  Excellent
                  Luqman from Singapore
                  Solo traveler
                  Superior
                  Stayed 1 night in November 2016
                  Nive Old Hotel”
                  Everything in the room woks fine. Love the atmosphere...like a resort. Staff we nice and pool was good. Not in the main city area but only about 10 mins cab ride away. Lots of shops and eateries nearby hotel.
                  Reviewed November 28, 2016
                  10.0
                  Exceptional
                  Jasman from Singapore
                  Solo traveler
                  Stayed 2 nights in December 2014
                  Superb short getaway”
                  Value for money, staffs and location
                  Everything was good with this hotel. Friendly staff, clean and superb location. For those people who enjoy a walk in the local walkway and eateries its just a few minutes walk from the hotel.. Premium hotel with a cheap pricetag.
                  Reviewed January 19, 2015
                  9.7
                  Exceptional
                  Jasman from Singapore
                  Solo traveler
                  Superior
                  Stayed 2 nights in December 2014
                  Pleasant Stay at Comfort Hotel”
                  Location, Facilities and Value for money.
                  My stay at comfort was a pleasant one. Im planning for my next visit to tg pinang as im writhing this review. Good location and facilities in the hotel and friendly staffs. Alot of good eateries nearby and the hotel own restraunt was good too... Clealiness was good but improvement would make it a bliss. Good hotel !
                  Reviewed January 19, 2015
                  9.6
                  Exceptional
                  Azlina from Singapore
                  Family with teens
                  Bungalow Garden View
                  Stayed 3 nights in February 2019
                  Awesome”
                  Breakfast has a lot of varieties. Felt comfortable staying there & staff are friendly & approachable.
                  Reviewed February 08, 2019
                  2.0
                  CAI from Malaysia
                  Couple
                  Bungalow Garden View
                  Stayed 3 nights in February 2019
                  I choose have bath hotel but there give me non bathtub hotel, even this app Agoda also help them”
                  What kind of optional also is useless, cause not honest..some more sending Cancellation and Change Policy, do you think people reach here you didn’t solve the problem and sending this to me...what a very good excuse , honest attitude & service, showing me this attitude..
                  Reviewed February 04, 2019
                  8.0
                  Excellent
                  Ong from Singapore
                  Group
                  Superior
                  Stayed 3 nights in December 2018
                  Hotel was just suitable for people who comes for holiday ”
                  Staff were very kind on check in date and were helpful through out our stay in the hotel.
                  Reviewed January 21, 2019
                  Dear Mr. Ong Terima kasih telah menyempatkan waktu Anda untuk memberikan ulasan properti kami. Komentar Anda sangatlah berarti. Kami menghargai komentar Anda mengenai layanan kami serta peningkatan yang terus berlangsung. Staf kami telah dilatih untuk memberikan layanan pelanggan yang terbaik dan kami sangat senang mengetahui bahwa Anda merasakan keramahtamahan kami selama menginap.Kami menantikan kedatangan Anda selanjutnya.
                  Responded January 21, 2019
                  Comfort Hotel
                  9.6
                  Exceptional
                  PARTHIBAN from Singapore
                  Business traveler
                  Superior
                  Stayed 2 nights in December 2018
                  Free pick up and drop services from Ferry terminal”
                  Spacious rooms & clean towels and i enjoyed my stay there. Nice breakfast too.
                  Reviewed December 28, 2018
                  8.4
                  Excellent
                  Htut from Singapore
                  Group
                  Superior
                  Stayed 3 nights in December 2018
                  Good”
                  Value for money.
                  Reviewed December 21, 2018
                  8.4
                  Excellent
                  marilynne from Singapore
                  Group
                  Stayed 3 nights in January 2018
                  Surprised and impressed ”
                  My stay was quite alright except that breakfast is kind of boring. My room has a door which join to the other room and the next door keep on opening my door I Guess due to curiosity. Staff cannot understand English though which made it abit tough to talk to them. Saw a few reviews that there is no hot water for bathing but I had that in my room! Thanks for giving me a surprise on my last night at the hotel.
                  Reviewed January 20, 2018
                  4.4
                  Rajiv from India
                  Family with young children
                  Bungalow Garden View
                  Stayed 2 nights in December 2016
                  Good infrastructure & location.... Poor Facilities & staff”
                  Dec 24 evening we check-in to hotel, after a small rest we went into the pool in few minutes Rain too follows so we return to our room, thought of ordering in room service, Room phone is not in working conditions. We waited outside in search of some staff later met one when order him except fresh milk nothing is available in drinks... got so disappointed. Morning break fast...it's so horrible nothing to eat after 8.30 after requesting many time some dishes got top up and the worst part is the bread they served is full of fungus, which they later changed. I request them for fresh milk for my baby but they didn't serve, later in evening I ask the milk they said out of stock, I wonder how come one whole day they don't have milk to serve the guest In the room Hot water is not available, bathroom flush is not working properly, Still lot improvement on facilities to be done. Rajiv K Singapore
                  Reviewed December 27, 2016
                  6.4
                  Good
                  Abu from Singapore
                  Solo traveler
                  Superior
                  Stayed 1 night in July 2016
                  no improvement with the hotel”
                  I have been staying this hotel oftenly last year and after 1 year come back to this hotel it look the same.the room is not really clean and bed sheets and towel looks dirty.Iam not happy to stay at this hotel again.
                  Reviewed July 18, 2016
                  5.7
                  KamFatt from Singapore
                  Solo traveler
                  Superior
                  Stayed 3 nights in January 2016
                  A Fairly Comfort Hotel”
                  Location - near supermart, restaurants, nite food stalls, facilities - gym, swimming pools, price - reasonable
                  My stay was just satisfactory. However the room was poorly and dimly lit and is not suitable for reading, the towels and bedsheets though was washed but still brownish and slightly smells and aircon was noisy till I got the technian to fix the noise.Breadfast was OK. The staff was pleasant and accomodating when I requested for egg ommette.
                  Reviewed January 28, 2016
                  8.0
                  Excellent
                  Rajesh from India
                  Family with young children
                  Bungalow Garden View
                  Stayed 2 nights in December 2015
                  Pleasnt Stay”
                  Value for money, Polite staff and Well maintained pool
                  We enjoyed our 2 night stay at hotel. The hotel resembles like a resort with well maintained pool. The staff is polite and allowed us delayed departure. There is supermarket very close to hotel. However tennis court is not functional and couple of equipment in Gym were not working. But still our stay was pleasant. Overall it was value for money.
                  Reviewed December 28, 2015
                  3.7
                  Raymond from Philippines
                  Solo traveler
                  Bungalow Garden View
                  Stayed 1 night in May 2015
                  poor customer service”
                  spacious room
                  Worst customer service I've ever experienced so far. Sweet talking staff are nothing if they cannot deliver. The hotel is already old but with the poor customer service this makes it even worst. Overall I will not suggest you to book in this hotel.
                  Reviewed June 05, 2015
                  3.0
                  Abdul from Singapore
                  Couple
                  Stayed 1 night in March 2015
                  Bad Choice”
                  Close to local restaurants
                  Smelly towel, dirty pillow case, no soap bar, no shampoo and bath gel. Room infested with Mosquitoes. Frequent power tripped, about 3 times a day. Free shuttle at 12.30pm to ferry depending on availability of seats. Rather take taxi to be sure getting the ferry back on time. Taxi cost about IDR60,000-80,000 to hotel( quite far) and from hotel to city center about 80,000-100,000. Don't think coming back to the hotel again.
                  Reviewed March 26, 2015
                  12345
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