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Comfort Inn Heritage
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6.8 Good location
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  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Blackout curtains

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Superior Room
  • No view
  • 26 m²
  • 1 double bed
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Deluxe Room
  • City view
  • 36 m²
  • 2 single beds or 1 double b...
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Nearest essentials

  • Airports
    • 13 km
    • Chhatrapati Shivaji International Airport (BOM)
    • 122 km
    • Pune Airport (PNQ)
  • Bus and rail stations
    • 1.1 km
    • Mumbai Reay Road Railway Station
    • 1.3 km
    • Mahalaxami Railway Station
  • Hospital or clinic
    • 550 m
    • Prince Aly Khan Hospital
  • Pharmacy
    • 950 m
    • Noble Medicals
  • Convenience store
    • 2.8 km
    • Reliance Fresh Supermarket
  • Cash withdrawal
    • on site

More about Comfort Inn Heritage

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Verified guest reviews

Agoda Reviews (64) Reviews (129)


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  • Cleanliness 7.5
  • Facilities 5.8
  • Location 6.8
  • Room comfort and quality 7.2
  • Service 7.2
  • Value for money 6.9
  • Cleanliness 7.5
  • Facilities 5.3
  • Location 5.8
  • Room comfort and quality 7.1
  • Service 7.3
  • Value for money 6.8
  • Cleanliness 7.8
  • Facilities 6.0
  • Location 7.6
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 7.8
  • Cleanliness 7.3
  • Facilities 6.4
  • Location 6.9
  • Room comfort and quality 6.2
  • Service 6.5
  • Value for money 6.4
  • Cleanliness 7.2
  • Facilities 2.0
  • Location 7.2
  • Room comfort and quality 7.5
  • Service 6.4
  • Value for money 6.4
Review score
  • Cleanliness 6.0
  • Facilities 5.0
  • Location 6.0
  • Service 6.0
  • Value for money 5.0
Very good
  • Cleanliness 7.7
  • Facilities 6.7
  • Location 7.3
  • Room comfort and quality 7.3
  • Service 7.0
  • Value for money 7.3
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Room type
  • Superior Room
  • Deluxe Room

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Showing 62 verified reviews
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Saeeda from United Kingdom
Superior Room
Stayed 6 nights in May 2017
Good location , very expensive , not much facilities”
Need Internet and staff should should not expect tip all the time.
Reviewed May 08, 2017
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Ruth from Philippines
Deluxe Room
Stayed 2 nights in January 2017
Huge room, tiny lobby, very out of the way location”
A very unfriendly manager ruined our welcome but the collective effort of the concierge, the front desk people, the waiters and roomboys salvaged our stay at this hotel. The location is away from the main touristic areas of Mumbai, but there were always taxis around. I would recommend staying at the Fort and Colaba areas instead.
Reviewed January 22, 2017
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Andrew from United Kingdom
Solo traveler
Superior Room
Stayed 2 nights in January 2017
Very friendly staff, helpful and very attentive”
Good place to stay
Reviewed January 07, 2017
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Farzana from South Africa
Family with young children
Deluxe Room
Stayed 3 nights in December 2016
Hotel is not too far from Cental Mumbai but cleanliness and public relations requires attention”
We chose this hotel because of its location being close to relatives that we wanted to spend some time with . The air conditioning in the first room we were allocated was malfunctioning. The rooms were spacious and the bedding clean on arrival, but the floors and the bathroom were not kept clean Towels were of a poor quality. Housekeeping was not very prompt , I had to call four times for an iron. Food was expensive for the standard of the hotel. Breakfast was mediocre , two basic cereals and a few Indian dishes. There are no facilities other than the restaurant which was only busy at breakfast time. Other than the attention we received from a lobby staff member named Farouk no attempts were made to make our stay more comfortable. Front desk staff were not very helpful and there was controversy between information we received from night staff and day staff. Overall, not a bad place to overnight but not good for long stays . Seem to have more local that foreign guests.
Reviewed December 31, 2016
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SHABBIR from India
Solo traveler
Superior Room
Stayed 3 nights in November 2016
Had booked 1 king size bed was not given that.”
Reviewed November 08, 2016
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fahad from Bahrain
Business traveler
Superior Room
Stayed 2 nights in July 2016
far away from the city center”
far away from colaba center
Reviewed August 03, 2016
1 traveler found this review helpful. Did you? |
Araneta from India
Superior Room
Stayed 1 night in June 2016
Excellect staff and service”
I stayed for 4days at the hotel, experienced a warm welcome and utmost care from the staff. From noting the taxi's and location, and fullfilling every need of mine. As I stayed alone for the first 3 days and my husband joined me later, the hotel staff took care of me. The hotel is really clean and i was impressed with all the staff as they greeted us every time we interacted or even just passed by... All seem happy and gave a very positive vibe.. The restaurant staff and receptionist was friendly and kind. The bell boy who was the most helpful, and tended to every need gave exceptional service. Note for directions: Say opposite St. Glorias Church, Byculla, taxi's know the hotel as 'Heritage Hotel' rather than its name 'Comfort Inn Heritage'. GPRS shows a longer route to get to the hotel. I will definately stay here again if ever visiting South Mumbai.
Reviewed July 02, 2016
1 traveler found this review helpful. Did you? |
Cathaeeeya from Thailand
Superior Room
Stayed 2 nights in June 2016
yes, it is a horrible place start from unfriendly reception. Room is clean, but noisy and lack of privacy. Food is horrible as if they dont knw how to cook. Will not stay again
Reviewed June 20, 2016
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Cathaeeeya from Thailand
Superior Room
Stayed 2 nights in June 2016
oh no ”
Hotel is in the busy areas,where can find things easy. Reception couter when check in if possible please change. They are not friendly and look down to others. They should take hotel hospitality class. Room is clean but you can't make noise or talk so lound everyone can hear you. Very lound noise from outside like contruction. Food is horrible as if they dont know how to cook any dishes. The worst food ever. Will not stay here again coz no privacy.
Reviewed June 13, 2016
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Pushkar from India
Solo traveler
Superior Room
Stayed 1 night in May 2016
Excellent Location”
Value for Money.
Reviewed June 05, 2016
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