This property is in high demand!
3 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.
![Front desk [24-hour]](https://pix10.agoda.net/hotelImages//4843408/0/117d539feee2fb2656afa2d955ab62d2.jpg?ca=7&ce=1&s=1024x768)
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Free Wi-Fi in all rooms!
Breakfast [free]
Air conditioning
Beach
Free Wi-Fi
Swimming pool
Free parking
Front desk [24-hour]
Fitness center
Restaurants
Golf course
3 travelers have booked today.
Based on 1,679 verified reviews
8.8
8.7
8.6
8.5
8.4
Location rating score
| Value for money | 8.7 |
| Location rating | 8.4 |
At Comfort Inn & Suites Niagara Falls Blvd USA, guest visitors can take part in contactless check-in and check-out option provided by this property for your convenience and safety.
Yes! The benefits of staying at Comfort Inn & Suites Niagara Falls Blvd USA include an on-site ATM, providing customers with easy access point for cash withdrawal and remaining worry-free throughout your vacation.
While staying at Comfort Inn & Suites Niagara Falls Blvd USA, enjoy your morning or evening walk at nearby park which include Reservoir State Park, Gill Creek Park, and Hyde Park.
Comfort Inn & Suites Niagara Falls Blvd USA's policy regarding children's bedding considers guests age 17 years and older as adults, and therefore must use an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.
Comfort Inn & Suites Niagara Falls Blvd USA has a total of 82 rooms.
Verified past guests that have stayed at Comfort Inn & Suites Niagara Falls Blvd USA had an average nightly stay of 1 night at this property.
The typical room rate for Comfort Inn & Suites Niagara Falls Blvd USA in the past month is 100.91 USD, compared to city's average of 111.34 USD.
Verified families with young children that have stayed at this property have given Comfort Inn & Suites Niagara Falls Blvd USA an average rating of 8.4. You can look up more complete customer ratings and comments by filtering for a specific type of verified travelers down in the review section.
Verified group travelers that have stayed at this property have given Comfort Inn & Suites Niagara Falls Blvd USA an average rating of 8.6. You can check out more precise customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.
Past local visitors that have stayed at this property have given Comfort Inn & Suites Niagara Falls Blvd USA an average rating of 8.7. You can look up on more specific customer testimonials, and comments for this property down in the review section.
Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

Experience Comfort and Convenience at Comfort Inn & Suites Niagara Falls Blvd USA
Welcome to Comfort Inn & Suites Niagara Falls Blvd USA, a 2.5-star hotel located in the heart of Niagara Falls, New York. With its convenient location and comfortable accommodations, this hotel is the perfect choice for both business and leisure travelers.
Check-In and Check-Out:
At Comfort Inn & Suites Niagara Falls Blvd USA, check-in time starts from 03:00 PM, allowing you to settle in and unwind after a long day of travel. The friendly and professional staff will be ready to assist you with a smooth check-in process. When it's time to bid farewell to this beautiful city, check-out is until 11:00 AM, giving you ample time to pack up and prepare for your departure.
Spacious and Well-Equipped Rooms:
With 82 well-appointed rooms, Comfort Inn & Suites Niagara Falls Blvd USA offers a variety of accommodations to suit your needs. Each room is designed with your comfort in mind, featuring modern amenities such as flat-screen TVs, free Wi-Fi, and comfortable beds. Whether you're traveling alone or with family, you'll find the perfect room to relax and unwind.
Child-Friendly Policies:
This family-friendly hotel understands the importance of a stress-free vacation for parents. Comfort Inn & Suites Niagara Falls Blvd USA allows children between the ages of 3 to 16 to stay free of charge, making it an ideal choice for families traveling on a budget. Create lasting memories with your loved ones as you explore the wonders of Niagara Falls.
Explore Niagara Falls:
Located just a short drive away from the world-famous Niagara Falls, Comfort Inn & Suites Niagara Falls Blvd USA offers easy access to this breathtaking natural wonder. Spend your days marveling at the majestic falls, taking a boat tour, or exploring the surrounding parks and attractions. After a day of adventure, return to the hotel and relax in the comfort of your room.
Book Your Stay at Comfort Inn & Suites Niagara Falls Blvd USA:
Experience comfort and convenience at Comfort Inn & Suites Niagara Falls Blvd USA. Whether you're visiting for business or pleasure, this hotel provides the perfect base for your Niagara Falls getaway. Book your stay today and create unforgettable memories in this beautiful destination.
Endless Entertainment at Comfort Inn & Suites Niagara Falls Blvd USA
At Comfort Inn & Suites Niagara Falls Blvd USA, guests are guaranteed a fun-filled stay with an array of entertainment facilities to enjoy. Whether you're looking to relax or have some thrilling adventures, this hotel has something for everyone.
For those who love to shop, Comfort Inn & Suites Niagara Falls Blvd USA offers convenient access to a variety of shops. Whether you're in search of the perfect souvenir or looking to indulge in some retail therapy, you'll find it all just steps away from your room. Browse through the gift/souvenir shop and discover unique items to bring back home as a memento of your unforgettable trip.
After a day of exploring the stunning Niagara Falls, unwind and relax in the hotel's entertainment facilities. Take a dip in the sparkling indoor pool and let your worries float away. If you're in the mood for some friendly competition, head over to the game room where you can challenge your friends or family to a game of billiards or foosball. Additionally, the hotel also offers a fitness center for those who want to stay active during their stay.
With its convenient location and a wide range of entertainment facilities, Comfort Inn & Suites Niagara Falls Blvd USA ensures that every guest has a memorable and enjoyable stay. Whether you're seeking adventure or relaxation, this hotel has it all.
Unwind and Stay Active at Comfort Inn & Suites Niagara Falls Blvd USA
At Comfort Inn & Suites Niagara Falls Blvd USA, we understand the importance of staying active and enjoying recreational activities during your stay. That's why we offer a range of exceptional sports facilities to ensure you have a memorable and fulfilling experience.
Dive into relaxation and take a dip in our inviting indoor pool. Whether you want to swim a few laps to start your day or unwind after a long day of exploring Niagara Falls, our pool provides the perfect oasis. Immerse yourself in the soothing waters and let your worries melt away.
For golf enthusiasts, our hotel boasts a fantastic golf course right on-site. Tee off and challenge yourself to a round of golf amidst the picturesque surroundings. Whether you're a seasoned golfer or a beginner looking to improve your swing, our course offers a delightful experience for all skill levels.
Stay committed to your fitness goals even while on vacation by utilizing our well-equipped fitness center. Equipped with state-of-the-art exercise machines and free weights, you can enjoy a satisfying workout session that caters to your fitness needs.
If you're craving some sun, sand, and surf, head to the nearby beach and soak up the rays. Feel the soft sand between your toes as you enjoy a leisurely stroll along the shoreline or simply relax under the warm sun with a good book.
At Comfort Inn & Suites Niagara Falls Blvd USA, we believe that staying active and indulging in recreational activities is an essential part of any trip. With our indoor pool, on-site golf course, fitness center, and proximity to the beach, we offer a diverse range of sports facilities to cater to every guest's preferences. So, come and experience the perfect blend of relaxation and adventure at our hotel.
Convenience Facilities at Comfort Inn & Suites Niagara Falls Blvd USA
Welcome to Comfort Inn & Suites Niagara Falls Blvd USA, where convenience is at the heart of our guest experience. Our hotel offers a range of exceptional facilities to ensure a comfortable and hassle-free stay for all our guests.
For those who like to travel light or need to freshen up their wardrobe, our laundry service is available to take care of all your laundry needs. Whether it's a quick touch-up or a full-service wash, our professional staff will ensure your clothes are clean and ready for your next adventure.
If you prefer to dine in the comfort of your room, our room service is at your disposal. Indulge in a delicious meal from our extensive menu, delivered right to your doorstep.
Stay connected with our complimentary Wi-Fi in public areas, allowing you to easily browse the web, check emails, or stay connected with loved ones.
For our smoking guests, we have a designated smoking area where you can enjoy your cigarette in a comfortable and well-ventilated space.
We understand the importance of staying connected, which is why we offer free Wi-Fi in all rooms. Whether you need to catch up on work or simply stream your favorite shows, our high-speed internet ensures you are always connected.
To make your check-in and check-out process seamless, we provide express check-in/check-out services. Save time and start enjoying your stay as soon as you arrive.
Traveling with luggage? No worries! Our luggage storage facility allows you to securely store your belongings while you explore the city or wait for your departure.
Craving a snack or a refreshing beverage? Look no further than our vending machine and convenience store, stocked with a variety of snacks, drinks, and other essentials.
Our dedicated housekeeping team ensures that your room is always clean and tidy, providing daily housekeeping services to make your stay as comfortable as possible.
Lastly, for those chilly nights, our hotel features a cozy fireplace where you can relax and unwind after a long day of sightseeing.
At Comfort Inn & Suites Niagara Falls Blvd USA, we strive to provide you with a convenient and enjoyable stay, ensuring that all your needs are met. Book your stay with us and experience true comfort and convenience in Niagara Falls, NY.
Convenient Transport Facilities at Comfort Inn & Suites Niagara Falls Blvd USA
At Comfort Inn & Suites Niagara Falls Blvd USA, we understand the importance of convenient transportation options for our guests. Whether you are exploring the breathtaking Niagara Falls or visiting the nearby attractions, our hotel provides a range of transport facilities to ensure a hassle-free stay.
For those looking to embark on exciting tours, our hotel offers convenient tour arrangements. Our knowledgeable staff can assist you in booking tours to Niagara Falls, allowing you to experience the beauty and power of this natural wonder. Whether you prefer a thrilling boat ride or a scenic helicopter tour, we can help you find the perfect adventure.
Additionally, we provide ample car parking facilities for our guests. With onsite car parking available, you can conveniently park your vehicle and explore the surrounding area at your own pace. The best part? Our car park is free of charge, allowing you to save on parking fees and allocate your budget towards more memorable experiences during your stay.
At Comfort Inn & Suites Niagara Falls Blvd USA, we strive to make your transportation experience as seamless as possible. Whether you choose to embark on a guided tour or explore independently with your own vehicle, our transport facilities are designed to enhance your stay and ensure you have a memorable time in Niagara Falls.
Comfort & Convenience in Every Room at Comfort Inn & Suites Niagara Falls Blvd USA
Experience a cozy and well-equipped stay with our thoughtfully appointed rooms, featuring modern amenities designed for your comfort. Each room is furnished with a flat-screen television offering satellite and cable channels, ensuring you stay entertained throughout your visit. Stay refreshed and energized with the in-room coffee and tea maker, complemented by a mini bar and refrigerator for your convenience. Luxurious linens and toiletries are provided to enhance your comfort, while a hair dryer is available for your grooming needs.
Delicious Dining Options at Comfort Inn & Suites Niagara Falls Blvd USA
Indulge in a variety of dining options at Comfort Inn & Suites Niagara Falls Blvd USA. Start your day off right with a visit to our cozy coffee shop, where you can savor a freshly brewed cup of coffee and enjoy a light breakfast. For a more substantial meal, head to our on-site restaurant, where you can feast on a delectable array of dishes prepared by our talented chefs. Whether you're craving a juicy steak, a flavorful pasta dish, or a fresh seafood platter, our restaurant has something to satisfy every palate.
If you prefer the convenience of dining in the comfort of your own room, take advantage of our room service. Our friendly staff will deliver a delicious meal right to your door, allowing you to relax and enjoy a private dining experience. Additionally, guests at Comfort Inn & Suites Niagara Falls Blvd USA have access to a shared kitchen, perfect for those who prefer to prepare their own meals or snacks. With daily housekeeping services, you can rest assured that your dining area will be kept clean and tidy throughout your stay. Whether you choose to dine in our coffee shop, restaurant, or in the privacy of your room, our dining facilities are designed to enhance your culinary experience and ensure your satisfaction.
Comfort Inn & Suites Niagara Falls Blvd USA Room Offerings
Discover a variety of comfortable and versatile room options at Comfort Inn & Suites Niagara Falls Blvd USA, designed to meet different travel needs. Guests can choose from rooms featuring a single King Bed or opt for the spacious Suites, perfect for those seeking extra space and comfort. For families or groups, the 2 Queen Beds rooms provide ample accommodation, ensuring everyone has a restful stay. Additionally, accessible room options are available, including configurations with 1 King Bed or 2 Queen Beds, catering to guests with specific accessibility requirements.
Booking your stay through Agoda guarantees you the best prices available, making your trip both affordable and stress-free. With a seamless booking process, you can easily secure your preferred room type without hassle, allowing you to focus on enjoying your visit to Niagara Falls. Experience comfort and convenience from the moment you reserve your room with Agoda’s reliable and user-friendly platform.
Experience the Vibrant City Center of Niagara Falls
Nestled in the heart of Niagara Falls (NY), Comfort Inn & Suites Niagara Falls Blvd USA offers the perfect base for exploring the vibrant city center. With its convenient location, guests can easily access the city's top attractions, dining options, and entertainment venues.
Step outside the hotel, and you'll find yourself immersed in the energy of Niagara Falls City Center. Just a short distance away, the magnificent Niagara Falls awaits, offering breathtaking views and unforgettable experiences. Take a thrilling boat ride on the Maid of the Mist, get up close to the thundering falls at Cave of the Winds, or simply marvel at the natural wonder from various observation points.
Beyond the falls, the city center is dotted with a myriad of shops, boutiques, and restaurants. Indulge in some retail therapy at the Fashion Outlets of Niagara Falls USA, where you'll find a wide range of designer brands at discounted prices. After a day of exploring, satisfy your taste buds with a diverse culinary scene, ranging from fine dining establishments to casual eateries serving local delicacies.
Whether you're seeking adventure, relaxation, or a taste of the city's vibrant culture, Comfort Inn & Suites Niagara Falls Blvd USA is the perfect choice for your stay in Niagara Falls (NY).
Convenient Transportation from Nearby Airports to Comfort Inn & Suites Niagara Falls Blvd USA
Comfort Inn & Suites Niagara Falls Blvd USA is conveniently located in the heart of Niagara Falls City Center, making it easily accessible from several nearby airports. Whether you're arriving at Buffalo Niagara International Airport or Niagara Falls International Airport, you'll find convenient transportation options to reach the hotel.
If you're flying into Buffalo Niagara International Airport, which is approximately 25 miles away from Comfort Inn & Suites Niagara Falls Blvd USA, you have multiple transportation choices. One option is to take a taxi or rideshare service directly from the airport to the hotel. Another convenient option is to rent a car from one of the car rental agencies available at the airport, giving you the flexibility to explore the area at your own pace.
For those arriving at Niagara Falls International Airport, which is just 7 miles away from the hotel, you can also take a taxi or rideshare service to reach Comfort Inn & Suites Niagara Falls Blvd USA. Additionally, car rental services are available at the airport, providing a convenient way to travel to and from the hotel.
No matter which airport you choose to fly into, you'll find hassle-free transportation options to Comfort Inn & Suites Niagara Falls Blvd USA. With its central location and easy access to nearby airports, this hotel is an ideal choice for travelers looking for convenience and comfort during their stay in Niagara Falls (NY), United States.
Discover the Beauty of Niagara Falls and More at Comfort Inn & Suites Niagara Falls Blvd USA
Located in Niagara Falls, NY, Comfort Inn & Suites Niagara Falls Blvd USA offers easy access to some of the most iconic landmarks and attractions in the area. Just a short distance away, you'll find the breathtaking Niagara Falls, a natural wonder that attracts millions of visitors each year. Marvel at the sheer power and beauty of the falls as you take a boat tour or walk along the observation decks.
For those seeking panoramic views of Niagara Falls, the nearby Skylon Tower is a must-visit. Take a ride up to the observation deck and enjoy stunning vistas of the falls and the surrounding area.
Nature enthusiasts will love exploring Devil's Hole State Park, a picturesque park known for its hiking trails, picnic areas, and stunning views of the Niagara River Gorge.
History buffs can visit Lavinia Porter Manse, a historic house museum that offers a glimpse into the past. Step back in time as you explore the well-preserved rooms and learn about the fascinating history of the area.
Other nearby attractions include St. Mary's Nurses' Residence, Aspire Family Dental, Pietrocarlo Park, Aquarium of Niagara, Convention & Visitors Bureau, and Robinson Island. With so much to see and do in the vicinity, Comfort Inn & Suites Niagara Falls Blvd USA is the perfect base for your Niagara Falls adventure.
Convenient Public Transport Stations near Comfort Inn & Suites Niagara Falls Blvd USA
Located in the heart of Niagara Falls (NY), Comfort Inn & Suites Niagara Falls Blvd USA provides easy access to several public transport stations, making it a convenient choice for travelers. One of the nearby stations is the Niagara Falls NY Amtrak Station, which is just a short distance away from the hotel. This station provides excellent connectivity to various destinations, allowing guests to explore the surrounding area with ease.
Whether you're planning to visit the iconic Niagara Falls or explore the vibrant city of Niagara Falls (NY), the Niagara Falls NY Amtrak Station offers a convenient transportation option. From here, you can catch a train to other major cities in the United States, making it ideal for those who wish to embark on a multi-city adventure.
Additionally, the station is well-connected to other public transport options, including buses and taxis, providing guests with a range of choices to explore the area. With its strategic location near the Comfort Inn & Suites Niagara Falls Blvd USA, guests can easily navigate their way to popular attractions, restaurants, and shopping centers in the vicinity. So whether you're traveling for business or leisure, the convenient public transport stations near Comfort Inn & Suites Niagara Falls Blvd USA ensure a hassle-free and enjoyable stay.
Delicious Dining Options Just Steps Away
Comfort Inn & Suites Niagara Falls Blvd USA is surrounded by a variety of fantastic dining options that will satisfy every palate. Start your day with a freshly baked treat from The Patisserie or grab a quick breakfast at Dunkin' Donuts. For a hearty and satisfying meal, head over to Homestyle Cafe, where you can indulge in delicious comfort food. If you're in the mood for mouthwatering ribs and steaks, Tony Roma's is the place to go. For a casual dining experience, Kegs Grill and Waterfront Grill offer a diverse menu with something for everyone. Don't miss the chance to try the delectable pastries at Di Camillo Bakery or enjoy a tasty sandwich from Old Falls Street Deli. For those craving an all-you-can-eat feast, Thunder Falls Buffet Restaurant is sure to impress. And if you're in the mood for authentic Mexican cuisine, make sure to visit Colosso Taco. With so many great options just steps away from the hotel, you'll never run out of delicious dining choices during your stay at Comfort Inn & Suites Niagara Falls Blvd USA.
Shop 'til you drop
Comfort Inn & Suites Niagara Falls Blvd USA is surrounded by a plethora of shopping landmarks that will make any shopaholic's heart skip a beat. Just a stone's throw away, you'll find Polly King Art Gallery, where you can browse through a stunning collection of unique artworks. If you're in the mood for some entertainment and shopping, Thunder Theater/JD Gifts is the perfect place to catch a movie and pick up some souvenirs. For those looking for Native American crafts and gifts, Smokin Joes Native Center offers a wide selection of traditional items. Chocolate lovers will be delighted to visit Hershey's Sweet Treats, where you can indulge in a variety of mouthwatering chocolates. Three Sisters Trading Post is a must-visit for those interested in Native American jewelry, pottery, and artwork. Bookworms will find their haven at The Book Corner, a charming bookstore with a vast selection of titles. And if you're in need of a cooler for your outdoor adventures, The Best Cooler Store is just a short drive away. With these shopping landmarks at your doorstep, a stay at Comfort Inn & Suites Niagara Falls Blvd USA ensures that you'll have plenty of opportunities to shop to your heart's content.
Affordable Luxury at Comfort Inn & Suites Niagara Falls Blvd USA
Experience the perfect blend of comfort, convenience, and affordability at Comfort Inn & Suites Niagara Falls Blvd USA. With an average room price of $182, this hotel offers exceptional value for money, especially when compared to the average price of a hotel room in Niagara Falls (NY), which is also $182.
At Comfort Inn & Suites Niagara Falls Blvd USA, you can enjoy all the amenities and services you would expect from a luxury hotel, without breaking the bank. Each room is tastefully decorated and thoughtfully designed to provide a relaxing and inviting atmosphere. From plush bedding to modern furnishings, every detail has been carefully curated to ensure your utmost comfort.
Not only does Comfort Inn & Suites Niagara Falls Blvd USA offer great value, but its prime location also allows you to explore the best of Niagara Falls without any hassle. Whether you're here to witness the awe-inspiring beauty of the falls or to indulge in world-class dining and entertainment options, this hotel serves as the perfect base for your adventures.
Book your stay at Comfort Inn & Suites Niagara Falls Blvd USA today and experience affordable luxury in the heart of Niagara Falls (NY).
Highly Recommended Hotel with Excellent Service
Comfort Inn & Suites Niagara Falls Blvd USA is a hotel that comes highly recommended by its guests. With its good location, clean and new facilities, and friendly staff, it is a top choice for travelers. The front desk girls are particularly praised for their niceness and willingness to accommodate guests' needs. The hotel's grounds and interior are well-maintained, creating a pleasant and inviting atmosphere. Guests also appreciate the excellent customer service provided by the breakfast staff, who greet guests with a smile and a warm 'good morning'. Furthermore, the breakfast options are well stocked, ensuring a satisfying start to the day. Overall, this hotel offers a comfortable and enjoyable stay, making it the perfect choice for both leisure and business travelers.
An Exceptional Stay at Comfort Inn & Suites Niagara Falls Blvd USA
Experience a truly exceptional stay at Comfort Inn & Suites Niagara Falls Blvd USA, where customer reviews consistently rave about their outstanding experience. With an impressive overall rating of 8.8, this hotel is a top choice for travelers seeking comfort, convenience, and value in Niagara Falls (NY), United States.
One of the standout features of Comfort Inn & Suites Niagara Falls Blvd USA is its exceptional value for money, as reflected in its impressive rating of 8.9. Guests consistently praise the hotel for providing excellent amenities and services at an affordable price. Whether you're traveling for business or leisure, this hotel offers incredible value that goes above and beyond expectations.
In addition to its great value, Comfort Inn & Suites Niagara Falls Blvd USA also shines when it comes to its facilities and cleanliness. With ratings of 8.5 for facilities and 8.9 for cleanliness, guests can expect a well-maintained property with modern amenities and a high level of cleanliness throughout. From the moment you step into the hotel, you'll be impressed by the attention to detail and the commitment to providing a comfortable and sanitary environment.
Furthermore, the hotel's location and staff performance also receive high praise from satisfied guests. With a rating of 8.6 for location, Comfort Inn & Suites Niagara Falls Blvd USA offers a convenient base for exploring the iconic Niagara Falls and other popular attractions in the area. The friendly and attentive staff, rated at 8.7, consistently go above and beyond to ensure that guests have a memorable and enjoyable stay.
Overall, Comfort Inn & Suites Niagara Falls Blvd USA is a hotel that truly exceeds expectations. With its exceptional value, top-notch facilities, impeccable cleanliness, convenient location, and outstanding staff performance, it's no wonder that guests consistently rate this hotel highly. Book your stay at Comfort Inn & Suites Niagara Falls Blvd USA for an unforgettable experience in Niagara Falls (NY), United States.
Excellent8.5
Facilities
Excellent8.4
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
Provided by verified guests of

Excellent
10 most recent verified ratings received by the property
Most recent
Great hotel, I had stayed at the same chain at the previous city so chose the same. Great silent location and works the best if you have a car / use taxis. They have a great parking lot and decent breakfast. Away from the noisy parts of the city.
The Confort Inn in Niagara Falls was a pleasant experience. My Family and I were greeted with friendly and professional staff, the rooms were clean and organized, ample parking and the building amenities like the pool, gym and free breakfast was on point. Mind you, this hotel is located on the 'nice side' of Niagara Falls before you hit the bridge that takes you 3.5 miles west to the falls. Exceptional hotel
We stayed at this hotel for a day and checked in late. The receptionist noticed that we were really tired and kindly offered a late checkout until 12:30 PM at no extra cost. It really helped us rest well. Overall, a great experience and excellent service!
This hotel was a great stay! Rooms were clean. Breakfast had a nice selection of hot and cold items. The scent in the lobby was very strong and lingered into the elevator. Also had to wait a bit to check in at night time but could be a shortage of workers. Overall I would stay here again.
Free Wi-Fi in all rooms!
Breakfast [free]
Air conditioning
Daily housekeeping
“Great Potential! Needs Management & Staff Improvements”
Pros: The lobby, parking lot, dining area, elevators, and hallways were clean. The room was clean and mostly good. Nice unobstructed view from the window with plenty of daylight. Not too far from the falls but not walking distance either. Parking was just sufficient. The front desk lady was informative but nothing extraordinary. The Coffee & Tea machine in the lobby was well stocked and working perfectly. Cons: The bathtub drain was clogged. Shower water was pooling up quickly. The shower head was loose spraying water behind it on the wall and ceiling. I fixed it by a simple hand tightening. The ceiling above the shower head was stained showing signs of constant repairs without painting over. The toilet paper holder was broken and falling off. Room service staff must certainly know this because they replace the toilet paper frequently and don't care to get it fixed. The toilet bowl had fecal matter stains, not scrubbed properly by room service staff. Ants were observed in the room going after food crumbs near the fridge. The freezer inside the fridge was not working properly and was leaking water in the fridge. The swimming pool had murky water and no staff were observed. TV remote batteries were dead. The front desk lady brought another remote to my room later. We paid ~$*** for 2 nights. A bit overpriced for the quality, service and amenities. No water bottle fountain anywhere in the building. There is an old bubbler fountain on level 1 next to the restrooms that is not cleaned and water is not cooled (refrigeration is not working.) Breakfast was mediocre. Wet boiled scrambled eggs. The sausage looked dry on the first morning. Bacon in the second morning was extremely greasy. Looks like the bacon was deep fried instead of grilled as the kitchen staff were catching up with the demand. There was only 1 fruit (orange) available on both mornings. The breakfast room is relatively small and congested for the number of guests. People are constantly avoiding bumping into each other in that small room. Orange juice and waffles were the only decent things for breakfast. Overall it was a decent experience but I think it needs better management and better staffing. I'm sure it's no easy task to run a hotel with competitive pricing. Good luck to this hotel. We will surely stay there again if the price is right.