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Comfort Inn Times Square West

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Excellent
Based on 18 reviewsSee what guests said
8.1
Comfort Inn Times Square West
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9.0 Excellent location
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9.0Location
  • 250 meters to public transportation

  • Heart of the City

  • Free Wi-Fi in all rooms

  • Laundry service

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Room choices
King Room - Non-Smoking
...
  • No view
  • 30 m²/323 ft²
  • 1 king bed
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Standard Accessible Queen Bed
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  • Street view
  • 30 m²/323 ft²
  • 1 queen bed
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1 Queen Bed Nonsmoking
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  • No view
  • 30 m²/323 ft²
  • 1 queen bed
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2 Double Beds Nonsmoking
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  • No view
  • 30 m²/323 ft²
  • 2 double beds
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Double Economy
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  • No view
  • 20 m²/215 ft²
  • 2 double beds
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Verified guest reviews

Agoda Reviews (18)
Filter by guest type:
Cleanliness7.6
Facilities7.0
Location9.0
Room comfort and quality9.0
Service8.4
Value for money8.0
Provided by verified guests of Agoda
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Room type
2 Double Beds Nonsmoking
King Room - Non-Smoking
1 Queen Bed Nonsmoking
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Showing 17 verified guest comments
12
4.8
Suzana from Singapore
Family with teens
2 Double Beds Nonsmoking
Stayed 2 nights in May 2016
Location is its saving grace...!
My family and I stayed had the worst experience at this hotel ~ for the price we pay, the rooms were quite small and the bathroom were so dated and stale. The staff were not professional as it seem they were not trained to handle complaints. You can forget about the breakfast as it will be better to eat from nearby eatery. We chose this place for its proximity to nearby places of interest. Thankfully, it was on our last leg of our vacation so we were looking forward to going home after two weeks.
Reviewed March 28, 2017
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10.0
Daphne from Canada
Couple
King Room - Non-Smoking
Stayed 1 night in October 2016
Fantastic
Staff was amazing specialy the front desk lady namely nidi. Everyone was so kind and The room was perfect! Not to noisy and close to everything. I'll definitely going back there for sure 👍
Reviewed October 17, 2016
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6.4
Jack from United States
Couple
Double Economy
Stayed 2 nights in September 2016
a noisy hotel
Lots of street noise. If you need help with baggage, you'll need to do it yourself. Only one slow elevator. On the plus side, beds are comfortable.
Reviewed September 23, 2016
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9.2
Margaret from United States
Family with teens
2 Double Beds Nonsmoking
Stayed 4 nights in June 2016
Perfect for What We Wanted
We had things to do in the City and this was a great location -- easy to get to everything. Not glamorous, but it fit our needs. Hallways need a little work and the rooms need more suitcase racks (so you don't trip over them at night), but the breakfast was good and the people were great!
Reviewed July 06, 2016
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8.4
Sirada from Thailand
Couple
2 Double Beds Nonsmoking
Stayed 3 nights in May 2016
Good area clean staff very friendly
Need special price
Reviewed May 29, 2016
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4.0
Suzana from Singapore
Family with teens
2 Double Beds Nonsmoking
Stayed 2 nights in May 2016
Most unpleasant stay... ever!
I wouldn't suggest or recommend to stay - the staff were unprofessional and inflexible with late check out. Decided to checkout as scheduled as they charge USD20 for very additional hour after check out time. Room and shower were small, old carpets and the in house streaming set did not work. The reception zapped a copy of my crefit card for incidentals, and when I check out, they did not want to return or tear the copy that I had signed. I was told it's their policy and assured me nothing will be charged. After much insistence, they cut out the copy and I took a snapshot as I do not want to be charged any additional once I leave. I have heard complaint from another guest at the reception, they called for maintenance as the air-condition did not work. Not a good thing since its relatively hot in the room.
Reviewed May 29, 2016
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10.0
Zhen from United States
Solo traveler
2 Double Beds Nonsmoking
Stayed 1 night in March 2016
Great Experience and Staff
This hotel has a awesome location if you plan to watch Broadway shows especially the Phantom of the Opera. The staff is welcoming and helpful. Just notice that the check-out time is 1100am instead of 12pm~
Reviewed March 18, 2016
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3.6
Lisa from United States
Family with teens
2 Double Beds Nonsmoking
Stayed 1 night in March 2016
Won't stay again
To start, lobby was messy, smelly, crowded and very small. Room was very small, smelled bad and needed updating. Room was on the first floor very close to the loud and crowded lobby. Made it hard to sleep with the noise of the phone ringing at the front desk. Overall, worst hotel we have stayed at in a while.
Reviewed March 16, 2016
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7.2
Teoh from Australia
Couple
1 Queen Bed Nonsmoking
Stayed 2 nights in March 2016
Comfort Inn in Times Square
A small room but sufficient for the weekend. Close to Times Square, Broadway and Central Park. And therefore convenient. Front Desk is helpful. Breakfast is adequate.cold and hot water available 24 hours a day. Convenient stores and pharmacy close by - open 24 hours too.
Reviewed March 15, 2016
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9.0
Antonio from Philippines
Family with teens
2 Double Beds Nonsmoking
Stayed 7 nights in March 2016
nice hotel
Location, staff and value for money
The location was great. Food was good but same breakfast everyday. Room was ok. Although when we stayed at this hotel renovation was ongoing so it was a bit noisy and dusty.
Reviewed March 12, 2016
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12
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Comfort Inn Times Square West
|Excellent 8.1
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