AWESOME STAY!”

It was an awesome stay for us since it's above Imago shopping mall & located near to other places (let say it was only a few ringgit away via Grab to other place of interest.) The place was clean & tidy and we love all the facilities esp the washer/dryer..😁 The city view from out balcony also a plus point. The staff & the Sunset Seaview securities were very friendly & helpful but the Imago's security guard is a pain in the a**. Long story short, this place is awesome and we definitely will stay here again next time. My suggestion is to put an extra safety lock for the main door.

Nice place to stay”

Stayed for 2 nights at Loft E 2 bedroom apartment together with my friends. The place is big, clean, location is at the city center, nice view of the city/sea view, with internet access, and complete with kitchen tools. Hotel staff are good (Zur, Fina & Tiffany). However, there's a need to improve the reception/check-in of guests. The guests are required to call the staff to be able to check-in & get the access key. It's a big hassle for foreigner guests without roaming mobile phones. Our confirmed booking is at Loft A, unfortunately, the hotel staff told us we will transfer to Loft E, it's a big hassle to walk too far from Loft A to E, bringing our luggage. Need to inform the guest of the confirmed/final Loft reservations prior to check in at least a week before.

Convenient location, but be prepared to wait long for check-in”

The location was fantastic, being directly above IMAGO and near to Gaya Street/good food. The place was slightly old (air-cond was leaking), but comfortable and clean. However, be prepared to wait >15 minutes for the staff to attend to your check-in. I received an email immediately upon my booking on agoda, asking for my arrival time and whether I required a car park - to which I replied to immediately. The day before my check-in, I got a sms asking the same exact questions - to which I replied again as well. Upon arrival, I gave a call, fully expecting everything to be ready since they've checked so many times - instead I was asked to park my car in the shopping mall, and wait another close to 20 minutes before someone finally came to pick us up from the car park to the condo unit. Check-out was similar as well... There must be a better way of doing the administrative work?

Very slow to check in”

We book the room because very near and easy to shopping since it just above Imago mall. The poor and not satisfied with the staf since promise the room to ready by 4p.m. but until 5p.m. the room not ready. In agoda and wats app the management inform stadard check in time at 2.p.m. The worst part when we need to wait almost half hour outside Loft A lobby without attend with any staf. The guard also not consider to give permission to enter eventhough see the old guest standing in front the lobby. The management should liase with the guard at least if can show the booking voucher give permission to wait at the lobby and open the door while waiting person in charge to give key.

Good location at the heart of the city”

Accessible to other places, if you need to go shopping, just go down from the hotel & use the access door going to the mall. Stayed 1 night at 2 bedroom apartment at Loft E with my friends. The hotel is big, clean, nice view if the city and seaside, minimalist and modern design. The lobby guard is not accommodating when we check-in, access key is needed upon check-in for you to enter the main lobby and to use the elevator. Improve the check-in process.

Very comfortable & quite”

The apartment are very clean, exactly above imago shopping, so it is very convenient. Surprisingly very quite not like we expect it to be. Lots of facilities also, there's a laundry (dryer & washer in the apartment), WiFi etc. The staff are very helpful. Only, the time we check-in, we want to bring our kids to swim, but the swimming pools are closed for renovation, but still, we can bring our kids play at the playground & they are very happy. Thank you SSeaview! Definitely will come back here again

Staying at Loft A Imago KK.”

Upon arrival we were given a room key and a special card for car park. Very useful and easy for us to come & go anytime. The room is great for us. Down below are Imago Shopping Centers. Overall, it is excellent & for sure we will come again in the future. Thanks a lot!

Good location with ease in checking in and out”

Check-in and out process is based on their mobile station; I.e. the staff (we were entertained by Siti) was always on their feet.. So be ready for some fair reasonable minutes of wait. She had to keep moving up and down in and out of the complex to serve different guests. Improvements suggested.. providing a clearer instruction on location. We roamed between lofts to lofts, including parking as well as lifts to finally get our directions right. Otherwise the room was spot on. Got a bigger room than what I booked and the room was equipped well with basic facilities with nice view. Loved that quick easy check out process.

A walking distance to IMAGO Shopping Mall”

I would recommend others to stay here, it has a modern touch to its furniture. Walking distance to IMAGO Shopping Mall only. My group loved it

great place”

great spacious place just above Imago shopping mall. have a nice view from the room. easy access to so many places in KK.

Don’t expect hotel standards.”

Do not decide on this type property in the same standard as hotel rooms. Rather look at it lying renting someone’s weekend apartment. It is well equipped for an apartment. It has one thing going for it: location. And that is it. Very convenient if you have small children and don’t plan to travel around KK. You do not need to cross any roads just go down to the ground floor snd you are in Imago shopping centre. The main issue with this type of property is its cleanliness. It is not a hotel and does not hold to any standards. The owner’s level of “clean” seems to be comparative to a 1-2 star hotel at best. Bedding has stains. Toilet ceiling is moldy. Body hair apparent around the floors throughout the apartment. There is no extractor in the bathroom so it smells musky and I suspect the mold will only get worse the older the property becomes. The mattress is also very very poor and very very cheap. Tunes hotel makes appoint of providing a good mattress for comfort. Be prepared for a sore back in the morning. This is not a “serviced” apartment and rooms are not cleaned during our stay. However tissue paper and bottled waters was supplied daily. One thing worthy of praise at least for this particular property is the checkin and checkout service by its staff. Contacted them early via whatsapp and checkin was quick: literally met us in the parking lot and brought us straight to the room. Checkout was similar. Will i stay this type of property again? Only if im really really desperate to just stay in Imago.

Best location ”

Location is in the same building as imago shopping mall. Ok service apartment however not many tenants moved into the apartment, a bit quiet n eerie at night

Most pleasant extended stay”

practically a fully equipped apartment, surprised to see 2 rooms and 2 bathrooms with a kitchen, loungeroom and even a laundry room. Acceas to a huge private coutyard that spans the size of the large shopping mall below and 2 pools. We had a very pleasant stay despite the inconvenience of phone based meet-n-greet check in system . Staff were helpful , and went out of their way to assist, Ceris and the kind lady who informed me of an overlapped booking i accidentally made. Thank you. Negative points: the restrictive (one) smart card access system, meaning the group cannot do individual activities and must meet up to enter property! The tiny single beds and the horrific fluorescent lighting. Recommeded for longer stay here especially if travelling with kids.

Good choice in term of location”

Everytime I travel to KK will spend few night here. In term of location since it attach with Imago Mall is the best location. The only cons of this place everytime you want to check in always late reply from the staff since they have no proper counter for check in. They also required you to pay deposit in cash during check in. The only improve this year they provide 2 key card now instead of only 1 key card before. Both pool also can be use already.

A great location.”

This is a privately owned apartment booked through Agoda. Everything was good in terms of location and size. I would suggest that the staff give directions to Main Entrance instead of Loft D as the drivers don't know where to go to. I am grateful the staff met us promptly and took us on a long walk to our apartment. We found a convenient passage later! As it's privately owned, I don't know who handles the cleaning. The floors were sticky( poor tiles?), The bathroom bin was not cleared the second day but the kitchen bin was cleaned out. Despite this, I would still return to this property in the future.

nice accommodation”

We likes this nice accommodation so much...homey apartment , comfort ,good shopping with Imago mall

great deal, great location”

we had a pleasant stay for our short 1 day stay. the parking lot is quite difficult to navigate though. easy access to imago shopping mall. spacious space. adequate facilities. the price for 1 night stay is suoerb.

Poor service by management”

I book 3 room with the same management. Inform them estimate time arrival 5p.m. the day before. On the day I wats app them again inform one of our car will come early around 3p.m. Sadly when the first car come at 4p.m. the room also still not available. The reason because we inform want to check in at 5p.m. but until 6.30p.m. our room not ready. Moreover we get the room at Loft C so we need to tour whole building before go to our apartment unit. The only satisfied the room is big and we get seaview.

excellent conditions.. confortable place to stay.. fully furnished. . easy parking place”

Good view... good management.. easy way for shoping centre... easy eating available for international.. near by town area.. good courtehy... reasonable and affordable prices of accommodation.. easy exist to town centre and places of intrests ... We will invite a friend.. A group family.. and related for being stay...

Good place to stay with family”

A nice decent place to stay with good facilities and clean too. Walking distance to Imago shopping mall and lot of choices for place to eat. Internet is a must and this place give it for free!!! Our only disappointment is the IPTV program which most of the time is not working.... the rest is 2 thumbs Up