Comfort Service Apartment At Times Square
 Comfort Service Apartment At Times Square
Swimming pool [outdoor] Comfort Service Apartment At Times Square
Swimming pool [outdoor] Comfort Service Apartment At Times Square
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6.6
Good
/10
(59 reviews)See what guests said
See map
8.8
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
Available
  • Berjaya Times Square20 m
  • JoJoBa Spa20 m
  • Cosmo’s World Theme Park Theatre30 m
  • Ampang Bowl30 m
  • Golden Screen Cinemas in Golden Triangle30 m
  • Borders Shop30 m
  • Neway40 m
  • Cosmo's World40 m
  • Wings120 m
  • Sixty Nine Bistro120 m
  • agodaHomes
    Free Wi-Fi

    Comfort Service Apartment At Times Square

    Jalan Imbi, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map
    "Staff friendly."
    mohd S. - December 9, 2018
    Good cleanliness
    6.0 rating for cleanliness
    • 100 meters to public transportation

    • Located in heart of Kuala Lumpur

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Sauna

    Property ranking|Compared to 13,564 Kuala Lumpur properties
    See all rankings
    Location score
    8.8/10
    Cheapest price score
    Value for money score
    6.6/10
    Service score
    5.7/10
    Better than
    98
    %
    of Kuala Lumpur properties
    Better than
    95
    %
    of Kuala Lumpur properties
    Better than
    93
    %
    of Kuala Lumpur properties
    Better than
    92
    %
    of Kuala Lumpur properties
    Value for money6.7
    Distance to city center1 KM
    Location rating8.8
    Nearest airportSultan Abdul Aziz Shah Airport (SZB)
    Distance to airport17.4 km

    Rooms available at Comfort Service Apartment At Times Square

    Two-Bedroom Apartment
    Two-Bedroom Apartment
    ...
    • Room size: 99 m²/1066 ft²
    • Balcony/terrace
    • 1 king bed or 2 single beds...
    Enter dates to see prices
    Deluxe Two Bedroom Suite
    Deluxe Two Bedroom Suite
    ...
    • City view
    • Smoking allowed
    • 3 single beds and 1 super k...
    Enter dates to see prices
    Superior King Suite
    Superior King Suite
    ...
    • Room size: 54 m²/581 ft²
    • Balcony/terrace
    • 1 single bed and 1 king bed...
    Enter dates to see prices
    Studio
    Studio
    ...
    • Room size: 51 m²/549 ft²
    • Balcony/terrace
    • 1 king bed or 1 sofa bed
    Enter dates to see prices
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 62 m²/667 ft²
    • Balcony/terrace
    • 1 single bed and 1 king bed...
    Enter dates to see prices
    Superior Suite
    Superior Suite
    ...
    • City view
    • Balcony/terrace
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Standard Suite
    Standard Suite
    ...
    • City view
    • Smoking allowed
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Studio Suite
    Studio Suite
    ...
    • City view
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Two-Bedroom Apartment
    Two-Bedroom Apartment
    ...
    • Room size: 10 m²/108 ft²
    • Shared bathroom
    • 3 single beds and 1 super k...
    Enter dates to see prices
    Superior Apartment
    Superior Apartment
    ...
    • Kitchenette
    • 1 single bed and 1 super ki...
    Enter dates to see prices
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    More about Comfort Service Apartment At Times Square

    More about Comfort Service Apartment At Times Square

    An overview

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Restaurant
    Cuisine:American, Chinese, Cantonese
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Comfort Service Apartment At Times Square from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (59)Booking.com Reviews (3)
    6.6
    /
    10
    Cleanliness6.0
    Facilities5.9
    Location8.8
    Service5.8
    Value for money6.7
    Rating
    9+ Exceptional (3)
    8-9 Excellent (4)
    7-8 Very Good (6)
    6-7 Good (2)
    <6 Below Expectation (15)
    Time of the year
    Mar - May (12)
    Jun - Aug (8)
    Sep - Nov (8)
    Dec - Feb (2)
    All guests (59)
    All room types
    All languages
    Showing 30 verified guest comments
    12
    10.0
    Exceptional
    Melianie from Indonesia
    Business traveler
    Studio Suite
    Stayed 1 night in October 2019

    Good location”

    This hotel is in the centre of KL, very comfortable and clean

    Reviewed October 10, 2019
    3.6
    NATASHA from Malaysia
    Family with teens
    Superior Suite
    Stayed 1 night in April 2019

    Acceptable”

    staff really blur. not helpful for searching parking and place. have to walk very far to parking and later that we know we can access the parking near to our rooms. my parents need to walk really far.

    Reviewed October 10, 2019
    4.8
    Yazd from Australia
    Family with young children
    Standard Suite
    Stayed 1 night in September 2019

    Acceptable”

    No hot water Toilet no flash

    Reviewed September 24, 2019
    8.4
    Excellent
    ellengo from Malaysia
    Couple
    Superior King Suite
    Stayed 1 night in September 2019

    Excellent”

    toilet was very uncomfortable because of un cleanes

    Reviewed September 22, 2019
    7.2
    Very good
    Teck from Singapore
    Family with teens
    Superior Suite
    Stayed 2 nights in September 2019

    Location is great! Right were all the shopping and eateries are.”

    Room a little rundown and only one access key provided for the whole family.

    Reviewed September 11, 2019
    4.4
    SALBIAH from Singapore
    Family with young children
    Studio Suite
    Stayed 3 nights in September 2019

    Place really need to revamp”

    All these while, i've been staying at this place whenever i visit KL as the location is very convenient. However, this time, the apartment i got was really rundown! Broken tiles in the bathroom, broken tv console, no light bulb installed in its standing lamp, and huge cockroach in the toilet! Request for an iron and ironing board on the 1st night, didn't receive any till i checked out on the 4th day! Asked for an insect spray for the cockroach, guy said will check but again, nothing! Definitely going to be my last stay in this place! Gonna check out Melia hotel which is just opposite this place next time round.

    Reviewed September 09, 2019
    10.0
    Exceptional
    BOO from Malaysia
    Family with young children
    Studio Suite
    Stayed 1 night in September 2019

    Good location, large room, value for money.”

    Good location as located at golden triangle. Large room with king bed and bath tub. Staff friendly. Value for money as almost service and facilities similiar to 5star hotel. Easy to access to shopping mall. Various of food to choose at mall.

    Reviewed September 03, 2019
    7.2
    Very good
    ERNAWATI from Malaysia
    Family with young children
    Studio Suite
    Stayed 1 night in November 2018

    Ok ok”

    Pros The staff was friendly and accommodating The pool is amazing and huge Spacious room Cons The room look 'tired'

    Reviewed August 26, 2019
    7.6
    Very good
    Aseena from Singapore
    Couple
    Studio Suite
    Stayed 1 night in June 2019

    Staff were foreigners”

    Slow response from staff. Waiting time for room were long

    Reviewed August 13, 2019
    5.6
    seng from Singapore
    Family with young children
    Superior Suite
    Stayed 1 night in July 2019

    no suitable for baby along”

    the small table with table lamp on top, the table one of the leg is broken and my baby about to hit by table. the TV is unable to watch is broken too. Thats so disappointing me for staying. the bed have bad smell like indian oil.

    Reviewed July 18, 2019
    4.8
    seng from Singapore
    Family with young children
    Superior Suite
    Stayed 1 night in July 2019

    Not suitable with baby for staying this room. ”

    Smelly, a desk with 3 legs, one of the leg broken but still leave it in the room. No toiletries provided. Same as ABNB

    Reviewed July 16, 2019
    3.6
    Paul from Canada
    Couple
    Studio Suite
    Stayed 2 nights in July 2019

    Filthy”

    We checked in but didn’t stay. This was the dirtiest place I’ve seen in Malaysia, or anywhere else. The walls were heavily scuffed and stained, including what looked like blood stains on one wall. The unit clearly has had no maintenance since the building was erected in the early 1990s. The bed sheets were also blood stained, and there was no mattress cover under the sheet.. The toilet paper rolls were black on the ends with what looked like mould. The entire unit smelled overpoweringly of bleach, as though a forensic cleanup unit had just finished clearing up a crime scene. When I called the manager to tell him we were checking out early (ie, after 10 minutes occupancy), his response was “Ha! You are too late!”. I had to convince him that I wasn’t seeking my payment returned, just the RM 100 key deposit. He then quickly scurried up to see us off. Don’t be fooled by the pictures...they must have been taken 20 years ago. The only thing going for this place is its location.

    Reviewed July 14, 2019
    2.0
    Ka from Malaysia
    Couple
    Studio Suite
    Stayed 2 nights in June 2019

    Bad ”

    Please don’t !!! Dirty place !! Bad service!! No Aircond!!! cockroach Kingdom

    Reviewed June 29, 2019
    8.0
    Excellent
    Muhammad from Singapore
    Couple
    Studio Suite
    Stayed 3 nights in June 2019

    Good location and the place accessible to anywhere in KL”

    Stayed at the premises for 3 nights in mid june 2019 Pros - Masud was friendly and allowed us to check in early - the staff for cleaning the room is very efficient. - no fuss in finding food. - swimming pool and gym facilities are good. Cons - during my stay for 3 nights, there was daily renovation works on the 36th floor. The workers will start hacking and drilling till my room shakes. The noise was unbearable! The hackings will start at 9am and will only stop at 3pm. And it is daily! - no free parking for our car and the cpark is shared with other shoppers. And it is always full. Just a word of advice, once u find a good lot, leave yr car and just take grab/taxi to go around KL. My stay would have been perfect w/o the cons stated above.

    Reviewed June 21, 2019
    4.4
    CHUI from Malaysia
    Family with young children
    Superior Suite
    Stayed 2 nights in June 2019

    Bad service”

    I booked for 6 aldults and 4 children (below 12 year's old). The staff just allowed 6 aldults to check in. He said he can't accept another four children to stay in side 😡. Which I know that children below 12 year's old is FREE when I booking thru Agoda. No RECEIPT for Deposit. Pay RM300 for deposit, he said that will give us the receipt tomorrow but we didn't get it. He just paid us RM200 deposit when check out time. We argued with him then he paid back to us the deposit RM300. SO BAD.

    Reviewed June 11, 2019
    4.4
    Rashvine
    Family with young children
    Two-Bedroom Apartment
    Stayed 2 nights in May 2019

    Horrible”

    The cleanliness of the room was beyond terrible. The service was lousy. Room facilities were nothing like stated on the website. Staff was so rude. In conclusion i would never go there or recommend that place to anyone.

    Reviewed May 30, 2019
    6.4
    Good
    HAYATI from Malaysia
    Family with young children
    Superior Suite
    Stayed 1 night in May 2019

    Cockroach Hunter..!”

    The room size quite good for me and the kids. The view was amazing from the 37th floor but we are disturbed by many baby cockroaches in the room. The kids screaming and jumping just because of the cockroach..It's like a cockroach war..! mummy was forced to be an army to kill the cockroach..We won that war and 8 cockroaches killed..

    Reviewed May 21, 2019
    4.8
    Koh from Singapore
    Family with young children
    Deluxe Two Bedroom Suite
    Stayed 2 nights in May 2019

    Security issue ”

    When out of the apartment and came back accidentally found out that the door can be open by my child without the card access. Call up the person In charged came over and was told I doesn’t know how to use the door as there is procedure to close the door ??? Even the slider inside the door is broken so totally feel not safe with young children and the I charge said only can fix the door tomorrow. Call up agoda was told that only can negotiate for refund and couldn’t help to book another apartment. So we shift all the bed to the master bed room and lock the door at night . The in charge said it is safe I undoubted.

    Reviewed May 20, 2019
    8.4
    Excellent
    rina from Indonesia
    Group
    Superior Suite
    Stayed 3 nights in April 2019

    my deposite money the staf not give me back,i lost my key”

    i dont like with the service of this apartement,i lost my key but the staf not give me back my deposit 100Rm...stupid apartement im pay n im checkin by my self,but when i will take my deposit the staf say already checkout n give deposit to someone else...i have the bill deposit how him can give to someone else without bill

    Reviewed April 29, 2019
    6.0
    Soon from Malaysia
    Family with teens
    Superior Suite
    Stayed 1 night in April 2019

    Above average”

    need to contact a guy, he cant speak English and BM well. I feel like I am in foreign country

    Reviewed April 15, 2019
    12
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