Comfort Suites Innsbrook
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1 King Efficiency Suite, No Smoking - Suite room Comfort Suites Innsbrook
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8.0
Excellent
/10
(7 reviews)See what guests said
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8.9
Excellent
Location rating score
Excellent location
Parking
FREE
  • Maymont15.75 km
  • Free Wi-Fi

    Comfort Suites Innsbrook

    4051 Innslake Drive, Tuckahoe / Glen Allen, Richmond (VA), United States, 23060-3366 - See map
    "Staff was pleasant and accommodating."
    Jaime - October 20, 2017
    Excellent cleanliness
    8.3 rating for cleanliness
    Excellent service
    8.3 rating for service
    • Free Wi-Fi in all rooms!

    • Hot tub

    • Breakfast [free]

    • Air conditioning

    • Fitness center

    Value for money7.7
    Location rating8.9
    Nearest airportRichmond International Airport (RIC)
    Distance to airport26.8 km

    Rooms available at Comfort Suites Innsbrook

    1 King Efficiency Suite, No Smoking
    1 King Efficiency Suite, No Smoking
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    1 Bedroom Accessible
    1 Bedroom Accessible
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    Suite 2 Double Beds
    Suite 2 Double Beds
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 2 double beds
    Enter dates to see prices
    1 King Suite, No-Smoking
    1 King Suite, No-Smoking
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    King Suite - Non-Smoking
    King Suite - Non-Smoking
    ...
      Enter dates to see prices
      Studio
      Studio
      ...
      • Room size: 33 m²/355 ft²
      Enter dates to see prices
      1 Bedroom King Suite
      1 Bedroom King Suite
      ...
        Enter dates to see prices
        Suite Accessible
        Suite Accessible
        ...
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          Studio
          Studio
          ...
          • Separate shower/bathtub
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          Standard Suite
          Standard Suite
          ...
          • Room size: 33 m²/355 ft²
          Enter dates to see prices
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          More about Comfort Suites Innsbrook

          More about Comfort Suites Innsbrook

          An overview

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          Most talked about facilities

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          Housekeeping

          What they offer

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Food and dining

          Breakfast options

          American

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          What guests think of this property

          Overall rating
          7.7
          Very good
          From 145 reviews
          Provided by verified guests of
          Agoda Reviews (7)Booking.com Reviews (130)
          Rating via Agoda8.0
          /
          10
          Cleanliness8.3
          Facilities6.9
          Location8.9
          Service8.3
          Value for money7.7
          High score for Richmond (VA)

          Most recent reviews for Comfort Suites Innsbrook

          Family with young children
          Stayed 4 nights in May 2019
          1 Bedroom Accessible
          Review score5.2
          Disappointed The pictures advertised are not the room you will get. We arrived late at night with a family of four including a small baby to a room that was okay for maybe 2 people and it smelled like mildew. The next day the manager was very nice and switched us to the room that’s actually advertised. With that being said the bigger room was nicer and did not smell, but it was still not so great. The kitchen was really just a small refrigerator and microwave and a sink with a dim light over it. The furniture was falling apart and the bathroom wallpaper was half off the wall and stained yellow. The couch had white stains all over it. The elevators were dirty and dingy. The free breakfast was inedible and we ended up running to wawa for a sandwich every morning. The pool was filthy. All this hotel needs is some tlc and it could be nice as it looks like maybe it once was. I will never stay here with my family again. We were extremely disappointed. We would’ve left if we a refund was possible.
          AmandaReviewed May 29, 2019
          Couple
          Stayed 1 night in September 2018
          1 King Suite, No-Smoking
          Very good7.2
          As expected, clean, quite, convenient Stay overnight. Nice clean room, as what traveler expected - king bed, bath, A/C. Easy place to find restaurants.
          Lifongfrom United StatesReviewed September 26, 2018
          Couple
          Stayed 1 night in August 2018
          1 King Suite, No-Smoking
          Good6.0
          Room wasn’t stocked Great price on agoda, AC was old and had a burning smell coming out
          Michaelfrom United StatesReviewed August 22, 2018
          Family with young children
          Stayed 1 night in October 2017
          Suite 2 Double Beds
          Exceptional9.6
          ExceptionalThe suite was roomy and just the right amount of space for a traveling family. The beds were comfortable; even the pullout couch. Staff was pleasant and accommodating.
          Jaimefrom United StatesReviewed October 20, 2017
          Family with teens
          Stayed 1 night in January 2017
          Suite 2 Double Beds
          Exceptional9.6
          Staff very cooperative. Rooms roomy. Excellent Breakfast.Staff very cooperative. Rooms roomy. Excellent Breakfast.
          Robertfrom United StatesReviewed January 19, 2017

          Reviews of Comfort Suites Innsbrook from real guests

          Overall rating
          7.7
          Very good
          From 145 reviews
          Provided by verified guests of
          Agoda Reviews (7)Booking.com Reviews (130)
          Rating via Agoda8.0
          /
          10
          Excellent
          Cleanliness8.3
          Facilities6.9
          Location8.9
          Service8.3
          Value for money7.7
          High score for Richmond (VA)
          Rating
          9+ Exceptional (3)
          8-9 Excellent (0)
          7-8 Very Good (1)
          6-7 Good (0)
          <6 Below Expectation (2)
          Time of the year
          Mar - May (1)
          Jun - Aug (2)
          Sep - Nov (2)
          Dec - Feb (1)
          All guests (7)
          All room types
          Showing 6 verified guest comments
          5.2
          Amanda
          Family with young children
          1 Bedroom Accessible
          Stayed 4 nights in May 2019

          Disappointed ”

          The pictures advertised are not the room you will get. We arrived late at night with a family of four including a small baby to a room that was okay for maybe 2 people and it smelled like mildew. The next day the manager was very nice and switched us to the room that’s actually advertised. With that being said the bigger room was nicer and did not smell, but it was still not so great. The kitchen was really just a small refrigerator and microwave and a sink with a dim light over it. The furniture was falling apart and the bathroom wallpaper was half off the wall and stained yellow. The couch had white stains all over it. The elevators were dirty and dingy. The free breakfast was inedible and we ended up running to wawa for a sandwich every morning. The pool was filthy. All this hotel needs is some tlc and it could be nice as it looks like maybe it once was. I will never stay here with my family again. We were extremely disappointed. We would’ve left if we a refund was possible.

          Reviewed May 29, 2019
          7.2
          Very good
          Lifong from United States
          Couple
          1 King Suite, No-Smoking
          Stayed 1 night in September 2018

          As expected, clean, quite, convenient ”

          Stay overnight. Nice clean room, as what traveler expected - king bed, bath, A/C. Easy place to find restaurants.

          Reviewed September 26, 2018
          6.0
          Michael from United States
          Couple
          1 King Suite, No-Smoking
          Stayed 1 night in August 2018

          Room wasn’t stocked ”

          Great price on agoda, AC was old and had a burning smell coming out

          Reviewed August 22, 2018
          9.6
          Exceptional
          Jaime from United States
          Family with young children
          Suite 2 Double Beds
          Stayed 1 night in October 2017

          Exceptional”

          The suite was roomy and just the right amount of space for a traveling family. The beds were comfortable; even the pullout couch. Staff was pleasant and accommodating.

          Reviewed October 20, 2017
          9.6
          Exceptional
          Robert from United States
          Family with teens
          Suite 2 Double Beds
          Stayed 1 night in January 2017

          Staff very cooperative. Rooms roomy. Excellent Breakfast.”

          Staff very cooperative. Rooms roomy. Excellent Breakfast.

          Reviewed January 19, 2017
          10.0
          Exceptional
          Seritta from United States
          Family with young children
          Suite 2 Double Beds
          Stayed 1 night in August 2016

          Excellent”

          Everything was great

          Reviewed August 31, 2016
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          • Excellent location
          • Maymont