Comfort Suites O'Hare Airport
Comfort Suites O'Hare Airport
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8.8
Excellent

"Very convenient to the airport and Fashion Outlet Mall."

Martin

|

May 28, 2016

Double Suite - Guestroom Comfort Suites O'Hare Airport
Double Suite - Guestroom
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Lobby Comfort Suites O'Hare Airport
Lobby
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Lobby Comfort Suites O'Hare Airport
Lobby
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Exterior view Comfort Suites O'Hare Airport
Exterior view
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See map Comfort Suites O'Hare Airport
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Very good
Location
7.9
See all 29 photos Comfort Suites O'Hare Airport
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Very good
From 63 reviewsSee what guests said
7.7
/
10
Very good room comfort and quality
7.9
Value for money7.7
Location rating7.9
Nearest airportChicago O'Hare International Airport (ORD)
Distance to airport4.4 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Daily housekeeping

Room choices
7.9
Very good
Room comfort & quality
1 Bedroom King Suite
1 Bedroom King Suite
...
  • Room size: 19 m²/205 ft²
  • Shower
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1 King Bed Suite
1 King Bed Suite
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed and 1 sofa bed
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2 Double Beds Nonsmoking
2 Double Beds Nonsmoking
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds and 1 sofa be...
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1 King Bed Suite - Non-Smoking
1 King Bed Suite - Non-Smoking
...
  • Room size: 30 m²/323 ft²
  • City view
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Double Suite
Double Suite
...
  • Room size: 19 m²/205 ft²
  • Shower
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2 Double Beds
2 Double Beds
...
  • Room size: 20 m²/215 ft²
  • City view
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Guestroom
Guestroom
...
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    King Bed
    King Bed
    ...
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      Run of House Room
      Run of House Room
      ...
      • Non-smoking
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      Run of House Triple
      Run of House Triple
      ...
      • Non-smoking
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      More about Comfort Suites O'Hare Airport

      More about Comfort Suites O'Hare Airport

      An overview

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      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      What they offer

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      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
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      Property's guest policies

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      Some helpful facts

      Check-in/Check-out

      Check-in from: 03:00 PM
      Check-out until: 12:00 PM

      Real reviews from real guests

      Agoda Reviews (63)Booking.com Reviews (445)
      7.7
      /
      10
      Cleanliness7.8
      Facilities7.2
      Location7.9
      Room comfort and quality7.9
      Service7.6
      Value for money7.7
      Provided by verified guests of Agoda
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      All guests (63)
      All room types
      Showing 44 verified guest comments
      123
      5.2
      Catalina from United States
      Family with young children
      1 King Bed Suite
      Stayed 2 nights in September 2018
      Will not book again”
      First I got a room with people in it. Therefore had to go back to the front desk and as for another room. The following day I asked about any local spots I could go too with my child. The gentlemen told there was nothing in the area. I there has to be something !
      Reviewed October 04, 2018
      10.0
      Exceptional
      HITESH from United States
      Family with young children
      1 King Bed Suite
      Stayed 2 nights in March 2018
      Excellent ”
      Great hotel
      Reviewed March 27, 2018
      9.6
      Exceptional
      LouAnn from United States
      Solo traveler
      2 Double Beds Nonsmoking
      Stayed 1 night in February 2018
      Relaxing & Convenient Stay”
      I stayed at Comfort Suites after a very long flight from Tokyo and was able to check into my room as soon as I arrived. The shuttle service (and Lawrence the driver) was very efficient and convenient. The front desk staff were very helpful and friendly. Our breakfast was available at 6 a.m. promptly so we were able to have a bit to eat before our next flight. The room was spacious and clean. It was a very pleasant stay after a long journey. I would definitely stay again on my next layover.
      Reviewed February 26, 2018
      8.8
      Excellent
      Elizabeth from United States
      Solo traveler
      2 Double Beds Nonsmoking
      Stayed 4 nights in February 2017
      Great Value!”
      For $65 a night, I got a room with two double beds and a separate living area with sofa, desk, fridge, microwave, and 2nd TV. A good breakfast with hot entrees like waffles, eggs, and sausage is included. The room was clean and the staff was very friendly and helpful. The hotel is a long way from convenient public transportation, but there's a free shuttle every half hour that will take you to the nearest CTA station or to the airport (which is close). On the same trip my cousins stayed in a nearby hotel with comparable facilities that cost twice as much. Amazing value!
      Reviewed February 11, 2017
      4.8
      Kenson from United States
      Couple
      Stayed 1 night in November 2016
      Need to retrain staff and upgrade facility ”
      Receptionists are not well trained and somewhat rude, as well as house-keeping. We asked about the free shuttle to the blue to take the train downtown for a concert. Staff said it runs every 30 minutes and said there will one at 7, we got down at 6:55 and at 7:10 we asked and she said thats usual due to traffic? We waited another 10 minutes and no show and we ended up driving and parked our car at the CTA station, we ended up about 15 minutes late to the show. Then the next morning, while deep in our sleep, house keeping was banging on our door at 8!! To clean up! The last time we checked, it is 12pm for check out, then she came back again at 10! We never had this happen before, the facility is old also, AC unit in the room is super loud and this stay is not worth the price!
      Reviewed November 12, 2016
      7.2
      Very good
      Andreas from Austria
      Solo traveler
      1 King Bed Suite
      Stayed 1 night in August 2016
      Hairs in the tub”
      Near to the airport. Some staff members very friendly. Some not at all.
      Reviewed August 23, 2016
      10.0
      Exceptional
      Yanwen from China
      Business traveler
      1 King Bed Suite
      Stayed 1 night in June 2016
      Good travel ”
      Near the airport and have free shuttle for airport even I had to leave at 4:30
      Reviewed June 15, 2016
      8.8
      Excellent
      Martin from United States
      Family with teens
      1 King Bed Suite
      Stayed 1 night in May 2016
      Quick stop”
      Drive in from Des Moines to pick up my son from an early flight to O'Hare. Agoda price was excellent for the night. Very convenient to the airport and Fashion Outlet Mall.
      Reviewed May 28, 2016
      2.8
      Ruhan from China
      Family with teens
      2 Double Beds Nonsmoking
      Stayed 1 night in April 2016
      Awful experience!! What a JOKE! ”
      We had lay over in Chicago over night. Hotel arranged the shuttle bus to pick us up and arrived at the hotel around 1140pm. Upon walking into the hotel lobby we were in SHOCK. It almost felt like we walked into a night club, very loud music coming from hotel bar/restaurant across the lobby and there was even a DJ hosting the party!!!!!!!. When we were checking in there were already guests at the front desk complaining about the noise, the hotel staff reassured the guests that the music will be turned off at midnight (this particular guest has small children and they have been very scared because of the music). Our room was on the second floor (the bar was on the first floor). We could hear EVERYTHING coming from downstairs, the music was so loud that our floor was shaking to the beats. We trusted the staff that music would be turned off at midnight, however it DIDNT!!! at 130am the music was still pumping and the DJ screaming on the mic (we have early flight that morning)!!!!!! complained to the front desk twice was told "they are working on it". at 2am, the music was finally stopped. Yes, 2am!!!!!! What a joke!!!!!! I'm a frequent traveller and have stayed over 20 hotels last year, this is the first time I'm giving a hotel such low rating. Abselutely unprofessional and unacceptable. Agenda needs to post my review on it's website, also i will submit a formal complain to the hotel.
      Reviewed April 16, 2016
      7.3
      Very good
      Chai from Malaysia
      Solo traveler
      1 King Bed Suite
      Stayed 1 night in September 2015
      Great for layover”
      Clean, complimentary shuttle to airport and blue line, big room
      My one night stay at the king size bedded suite was comfortable. It was a big clean room with clean linen and comfortable pillows. Initially the loud rumblings from the air conditioner/heater was quite unbearable until I adjusted the settings back to auto which was around 70 degrees F. The shuttle bus driver and front desk staff were courteous and pleasant. There is a half hour complimentary shuttle to the train station and airport ( only around 10 min away) which is most convenient. Thus, great for a short layover.
      Reviewed September 08, 2015
      5.7
      Eva from Hungary
      Family with teens
      1 King Bed Suite
      Stayed 6 nights in June 2015
      A Hotel without e-mail adress”
      Breakfast, shuttle
      The Hotel has no e-mail adress, so I couldn't inform them our arrival. They did no send the shuttle to the Airport, and we was waiting there an hour. Then obtained their phone number to pick us up.The receptionist did no accept our cofimation paper and told me, he never had heard about Agoda. I had to phone Agoda custom service (on my own expences) to help us to stay there. We were extremely tired then and they didn't care about it. I will never forget it.
      Reviewed July 10, 2015
      10.0
      Exceptional
      Nuwatiwong from Thailand
      Solo traveler
      1 King Bed Suite
      Stayed 3 nights in May 2015
      Good”
      room, location, shuttle
      Pretty Good
      Reviewed May 26, 2015
      8.0
      Excellent
      Nguyen from Vietnam
      Family with teens
      1 King Bed Suite
      Stayed 1 night in May 2015
      Great hotel”
      Near airport, nice staff, c
      Reviewed May 08, 2015
      3.7
      Francois-Xavier from France
      Solo traveler
      1 King Bed Suite
      Stayed 1 night in February 2015
      Nightmare hotel”
      n/a
      My stay at this hotel was horrible. The staff is incompetent. Before even arriving at this hotel, I was already off to a bad start because my airport transfer never arrived even though I have called 24 hours before to book the transport and explained that I was an international traveller without a local mobile phone. I had to borrow someone's phone to call the hotel and request they send the transport. After arriving and checking in, the lady at the front desk stared at be blankly when I asked her for help to get my suitcases to my room. I had to struggle to get my bags up to the room. The room itself was pretty disappointing as it looked nothing like the pictures online. No fresh water was provided in the room. We were asked to pay extra for bottles of water which I found odd for a three star hotel. The music from the bar downstairs blared until very late at night making falling asleep very difficult at this hotel. There are other hotels in the area which are better value and I wish I had stayed there. I will not be staying here again. One of the staff members did not even know the difference between am and pm and looked at my passport as if it was an ancient relic. Finally, the fact that breakfast ends at 9:00 is also too early. In my travels, I have found that it is standard to have breakfast until at least 10:00. I arrived at 9:10 and was told I could not eat . I left this hotel feeling tired and annoyed. I would never stay here again, not even if you paid me.
      Reviewed February 11, 2015
      10.0
      Exceptional
      Claissy from United States
      Business traveler
      1 King Bed Suite
      Stayed 7 nights in December 2014
      Excellent ”
      The staff is amazing, excellent service, the restaurant, and my room.
      I spent two weeks and I loved this place from the beginning, everyone treated me very well, they are very helpful and friendly, very clean and comfortable room. really all I have to say about my stay is
      Reviewed December 31, 2014
      9.3
      Exceptional
      Lea from Philippines
      Couple
      1 King Bed Suite
      Stayed 1 night in November 2014
      Great Staff”
      Great staff, nice room and good price.
      Great stay! The staff are great and very helpful. I asked one if she's a Filipina and I was right. Thank you all for making our short stay very comfortable. :) The kingroom is very spacious. It has its own living room. :) We loved it. It's newly renovated so everything was nice and clean. Thank you again.
      Reviewed December 02, 2014
      6.0
      Tyson from United States
      Solo traveler
      1 King Bed Suite
      Stayed 2 nights in November 2014
      The Greatest Alarm Clock EVER!"”
      Shuttles to Convention Center. Spacious Rooms. 2 Tv's were wonderful
      Had a "fantastic" experience with your fire alarms. 4:00 A.M. Both Fire Alarms go off in my room, for simply no reason. I didn't do anything to create smoke or anything to set off the alarms. Random Maintenance guy comes up and rips the blasting alarms off my wall and runs out. Nothing was said or relayed back to me what exactly happened. Nor did I receive any Compensation for the hassle. Never got back to sleep that night either. Poor communication. Will be experiencing other hotels in the area for the National Convention in August.
      Reviewed November 24, 2014
      9.0
      Exceptional
      Gusztav from Hungary
      Couple
      1 Bedroom King Suite
      Stayed 1 night in April 2014
      Nearby to the airport located hotel.”
      Location to the airport, to the shopping possibilities and the restaurants.
      It is situated out of the best hotel lines, but for 85 dollars (plus 15 bucks as taxes)a good offer. Far from Chicago siteseeings and the downtown is 30 minutes ride. A car absolute needed.
      Reviewed April 22, 2014
      7.0
      Very good
      Martin from Switzerland
      Business traveler
      1 Bedroom King Suite
      Stayed 1 night in October 2013
      Easy acces”
      Close to airport, free shuttle
      Reviewed October 21, 2013
      9.7
      Exceptional
      Aurora from Venezuela
      Business traveler
      Double Suite
      Stayed 4 nights in May 2013
      It was a pleasant stay. Very convenient.”
      Comfortable room, quiet and close to the airport
      Reviewed June 04, 2013
      123
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      Comfort Suites O'Hare Airport
      |Very good 7.7
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