Comforta Hotel Dumai
Enjoy all that Dumai has to offer with a stay at Comforta Hotel Dumai. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Comforta Hotel Dumai provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Exploring Dumai is made even more convenient with the car hire and shuttle services available at the hotel. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Comforta Hotel Dumai. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Comforta Hotel Dumai include special design features like a separate living room. In-room entertainment such as cable TV, is provided for guests in select rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Comforta Hotel Dumai. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guests with dietary restrictions will appreciate a selection of cuisine types at Comforta Hotel Dumai including halal options.
A night in at the hotel's karaoke rooms can be as fun as a night out with your travel companions.
Comforta Hotel Dumai lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Reasons to stay here
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 87% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 87% of other accommodations in Dumai.
Fasilitas lengkap”
Gratis masuk whirlpool, sauna, fitness equipment, swimming pool, massage,
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Friendly Staff Good Location”
Great hotel to stay in. Staff are extremely friendly and attentive.
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Fitness centre”
Renew or upgrade your facilities in fitmess centre. All is too old and dirty. What a pity while other facilities is good
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Dear Mrs Mawa Salam hangat dari Comforta Hotel Dumai. Terima kasih atas kunjungannya untuk hotel kami. percayalah Kami akan selalu memberikan fasilitas dan pelayanan yang terbaik dan kami tunggu untuk kedatangannya kembali ke Comforta Hotel Dumai
One of the best hotels in Dumai”
Early Check-in w/o extra charge Decent spread on the breakfast buffet A quite and comfortable stay to rest Swimming Pool, Gym, Sauna, Hot and Cold bath at the same location an added advantage
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Very good”
The staff were super friendly and helpful. The hotel only needs to spruce up the room toilet . The walls need cleaning . Overall the hotel is clean .
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Afterall good and comfortable hotel for our first stay in dumai”
Good parking lot for travelers go with their own car. Security available. Good but simple breakfast too. The room is clean. After all I am happy with the stay.
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Tiptop place here”
Clean and comfortable place to stay recommended in Dumai
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No Communication ”
Been trying to call to property to get receipt, nobody and answer the phone even my email. Not sure how they function
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need to improve”
I used to stay in this hotel several years ago, now the hotel looks old and unclean
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Dear Mr Rifki warm greetings from comforta hotel dumai Sorry for the inconvenience when you stay here to notify that the rooms at comforta hotel dumai have been completely renovated and hopefully for your next visit we will provide even better facilities and services Thank you
Very dull and no emotion among the staff..”
Since not many choices, and recommended by Agoda, I took it. Will definitely go for another hotel next time
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Hotel Enak dan Bersih”
Kalau Anda berkunjung ke Dumai, pilihlah hotel Comforta karena hotel ini strategis letaknya, dan mudah dijangkau. Harga kamar juga reasonable and worth.
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OK considering”
The hotel is OK, as SE Asian 3 stars go, what condemns it, as with everything else in Dumai, is Dumai. It is unremittingly awful, the triumph of the lowest common denominator. Most towns in this region might have grotty areas on the periphery, and a half-decent centre, but Dumai is grotty throughout. The wi-fi in the hotel is as bad as in all other SE Asian 3stars and the staff know nothing about their town but its one saving grace is that it is a few doors along from the ferry company office, making it easier to escape. There is a bus laid on from this office half an hour before the sailing, so you don't need to book the hotel car or (God forbid) a local taxi. I did use the hotel car to drive round the town to buy some bits & pieces, the driver was very helpful and the charge very reasonable.
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So happy and thank you very much!!”
We are so happy with the response of the hotel and manager for changing our room to new dates. The ferry we were supposed to have arrived on had been cancelled due to Chinese New Year holidays. Thank you Comfort Hotel and Agoda Customer Care Team. You have really done well! Lawrence Chen from Malaysia
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always problem with the door to open”
each time to open the door its took me 10minits. still okay compare to my mom room there is 1 time really took her & untie 1 hour to open the door! already call the staff & the maintenance. they also took long time to settle it. i do ask other room still hotel said a lot of reason they cant give us other room! thank god all staff very polite & i like them so much. just crazy hotel. near by the hotel have grave. u cant see it from the hotel but if u go all around by walking u will see it. a bit horrow at the night especially when u talk to local bout what happen at night at the hotel.
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Reasonable possibly 2nd best in Dumai”
I spent most of the time ouside, so I only sleep at night after hard day work. The noise coming from the club can be annoying if you're a light sleeper. For me is okay as was dammed tired after long trip. Moreover my room is the 2nd floor so the noise isn't that bad. Breakfast is simple and nothing that is fantistic the hotel offer.
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good experience overall”
generally happy with stay. if i have to pick on something - it'll hv to be that some parts of the hotel seem old and.. the aircon in my room wasn't up to my expectation. it was working but couldn't swing. didn't bother me much anyway.
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Good location”
Wifi is extremely poor in the rooms but works well in the lobby. Password is only valid for 12hrs only and has to be replaced. We booked the hotel for 3 nights but you have to extend the key card daily. Towels are very old and dirty.
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Sauna”
i like the facilities sauna that this hotel have, but the music come from the gym to noisy...
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New Image”
The new suite room is very good. Last visit I complain about the toilet and this time they really improved it. Keep it up
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Strategically located but decent facility”
Stayed two nights. The facility was decent but not bad. The food was really tasteless but fortunately they accept early breakfast. The staffs were nice and supportive. Overall, the price worth the location not the facility.
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