2015
Very good 7.8
Based on 3398 reviews

Verified traveler reviews

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Very good



based on 3398 reviews
  • Cleanliness 7.9
  • Facilities 7.6
  • Location 8.6
  • Room comfort and quality 7.9
  • Service 7.9
  • Value for money 7.5
  • Food and dining 7.3
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Daryanto from Indonesia
Business travelers
Deluxe with Free Wi-Fi
Stayed 1 night in March 2016
Awesome
Very satisfied.
Reviewed March 21, 2016

Daryanto from Indonesia
Business travelers
Deluxe with Free Wi-Fi
Stayed 3 nights in March 2016
Awesome
Awesome
Reviewed March 21, 2016

Chin from Malaysia
Couples
Executive
Stayed 3 nights in March 2016
Old and average hotel
Location
Carpet was dirty and old. TV too small for such big room. Balcony was redundant. Breakfast was average and boring. Location is perfect.
Reviewed March 20, 2016

Emy from Indonesia
Business travelers
Deluxe with Free Wi-Fi
Stayed 2 nights in March 2016
Were you asked for upgrading room while checkin?
The smartphone was handy.
I chose this hotel was because of its location and its handy smartphone. Service wise at the checkin indeed needs to be improved, especially if you have to be served by the trainees. Shall not ask the guests for paying more and to upgrade while checking in if the guests have already made their reservations.
Reviewed March 20, 2016

Melanie from United States
Couples
Deluxe with Free Wi-Fi
Stayed 2 nights in March 2016
Concorde Hotel and Orchard Hotel Singapore
Concorde Hotel - location, MRT and bus access, good breakfast Buffett; Orchard Hotel Singapore - location, MRT and bus access, renovated room
At Concorde Hotel - big rooms but they're dated and musty smelling. Also, the room was noisy due to renovation and also nearby karoeke bar (noisy until about 4-5 am). Check out staff did not even ask how are stay was. Breakfast buffet was much better (more choices of food and quality in general) at Concorde Hotel in comparison to Orchard Hotel. Also the Concorde Hotel breakfast staff were much more friendly and attentive. At Orchard Hotel which is rated 5-star hotel lacks quality and selection of food at the breakfast buffet. According to the staff, breakfast buffet menu does not vary much from one day to the next. We felt like we the service and atmosphere (dated layout and furniture) can be compared to a coffee shop atmosphere in the U.S. In addition, the lobby at Orchard Hotel is large but dark and personally uninviting.
Reviewed March 18, 2016

JAKGREE from Thailand
Families with older children
Premier Club-inc.Club benefits, Breakfast & Internet
Stayed 4 nights in February 2016
the best
location clean comfort
best location very clean and comfort
Reviewed March 18, 2016

Andrew from Malaysia
Solo travelers
Premier Club-inc.Club benefits, Breakfast & Internet
Stayed 1 night in March 2016
-
-
Reviewed March 18, 2016

Andrew from Malaysia
Solo travelers
Premier Club-inc.Club benefits, Breakfast & Internet
Stayed 1 night in March 2016
-
-
Reviewed March 18, 2016

Lisa from Singapore
Couples
Deluxe with Free Wi-Fi
Stayed 1 night in March 2016
good stay
Friendly staff, clean & comfortable stay and good location
Reviewed March 16, 2016

wi from Indonesia
Families with older children
Deluxe with Free Wi-Fi
Stayed 1 night in February 2016
short trip
location, value money,free moblie phone
we had late check in and once we were in our room , the maintenance guys coming knocking our door for fixing one of the wall lamp..they should had done before guest get the room key.
Reviewed March 15, 2016


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