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9.1
Exceptional
137 reviews
137 reviews
8.6
Excellent
Location rating score
Tom's Family Hotel
Conveniently situated in the Ha Long part of Hạ Long, this property puts you close to attractions and interesting dining options.
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Front desk [24-hour]
BBQ facilities
Luggage storage
Laundry service
| Value for money | 9.5 |
| Location rating | 8.6 |
| Nearest airport | Cat Bi International Airport (HPH) |
| Distance to airport | 37.0 km |
Does Tom's Family Hotel offer laundry services?
Yes! Tom's Family Hotel offers laundry service at your disposal for whenever you need your favorite outfits clean and fresh all throughout your vacation. Please contact the property for more information.
Is car parking available at Tom's Family Hotel?
Tom's Family Hotel features car park free of charge for all guest visitors traveling with a vehicle. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What interesting attractions are close by Tom's Family Hotel that are in walking range?
While residing at Tom's Family Hotel, begin your holiday by exploring the closest destinations that are within close proximity to the property which include G7 Mart, BoMi Mart, and Vinmart+.
What public parks are nearby Tom's Family Hotel?
While lodging at Tom's Family Hotel, take joy in your early morning or evening wander at nearby park which include Quảng trường Mặt Trời, Kidoland, and Công viên Vinhomes Dragon Bay.
At what time of the year is Tom's Family Hotel most popular?
Tom's Family Hotel's most popular month where verified guests travelers have stayed the most is in November.
What is the verified guest review consensus about Tom's Family Hotel's food?
100.0% of our verified guest reviews have given an optimistic review and remarks about this property's food. You can look up on more detailed customer reviews, and comments for Tom's Family Hotel down in the review.
What is the typical rating that verified Business travelers' have given to Tom's Family Hotel?
Past business travelers that have stayed at this property have given Tom's Family Hotel an average rating of 9.0. You can look up more detailed customer reviews and responses by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Families with older children have given to Tom's Family Hotel?
Past families with older children that have stayed at this property have given Tom's Family Hotel an average rating of 9.6. You can search for more thorough customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.
What do local visitors think about Tom's Family Hotel?
Verified local travelers that have stayed at this property have given Tom's Family Hotel an average rating of 9.5. You can look up on more in depth customer testimonials, and feedback for this property down in the review section.
What is the nearest train, metro, or bus station to Tom's Family Hotel?
The nearest train, metro, or bus station is Halong Train Station, 4369.87 m away from Tom's Family Hotel.
What restaurants are in close proximty of Tom's Family Hotel?
Tom's Family Hotel’s neighborhood is Ha Long which features favorite restaurants such as Nha Hang Hong Hanh.
Set in Ha Long, 1.5 km from Bai Chay Beach, Tom's Family Hotel offers accommodation with a garden, free private parking, a shared lounge and a terrace. This 2-star hotel offers room service and a concierge service. The accommodation provides a 24-hour front desk, airport transfers, a shared kitchen and free WiFi throughout the property. The units come with air conditioning, a flat-screen TV with cable channels, a fridge, a kettle, a bidet, free toiletries and a wardrobe. With a private bathroom equipped with a shower and a hairdryer, certain units at the hotel also provide guests with a city view. At Tom's Family Hotel every room includes bed linen and towels. Ha Long Queen Cable Car is 600 metres from the accommodation, while Vincom Plaza Ha Long is 6.4 km away. The nearest airport is Cat Bi International Airport, 43 km from Tom's Family Hotel.
8.9
8.6
All children are welcome.
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
A damage deposit of VND 300 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Best value, best location, clean, new rooms. Best everything!”
We are a group of 5 men from Thailand visiting Halong city for short (one day each) motorcycle trips. Staying at Tom's gave us everything we want. We woke up rather early, had their standard breakfast and left for our ride, returned in the evening to freshen up and out again to enjoy street food in front of the hotel. Our rooms were perfect for the price, location is great. A little walk to bustling morning market is a must if you are early birds. Cleanliness is ten times better than our hotels in Hanoi which we paid double for. Extremely highly recommended!
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Great value for money, lovely staff”
We stayed here for a few nights to escape Hanoi and find some fresh air. Cong Nga is located off the main road , 10 minute walk from sunworld complex. We bought our Halong bay cruise trip here which was well worth it, good price, bus comes to the hotel. They have quite a few tour options here for Halong Bay and catba island, and are very organised. The staff are great, very helpful, looked after our 9 month old baby when we ate breakfast each day,and arranged a large order of seafood for us to take home to Hanoi. The beds here are comfortable, shower has great pressure& hot, clean room, and we can recommend staying here
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First time staying in Halong, everything I would ever ask for”
Decent location, super clean new room. Everything is from great to excellent and services are also the best! We are group of 5 men, the manager arranged us transportation from and to Noi Bai IA with better price than the Airport service. We even got an upgrade to Ford Transit (11 seaters) on the way back. He helped us find everything we need plus best liquor store selling ridiculously cheap imports! Highly highly highly recommended <3<3<3
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Miserably cold”
The night we stayed at this hotel was extremely cold...in the 40’s or 50’s. And because there was a missing glass pane on the window above the door, it was really cold in our room. We stuck a pillow up there and it took a few hours for the heater to warm up the room enough so that I wasn’t miserably cold. Bathroom still remained cold throughout the entire stay and we didn’t figure out that there was a switch to turn on the hot water for the shower so I couldn’t take a hot shower to warm up. Room is really small. The couple at the front desk didn’t speak any English. The hotel and room are pretty simple with no fluff but one night was $13 so can’t beat that! If it wasn’t such a cold night I probably would have enjoyed the room more. Decent room for the price, esp. for one night...hopefully it won’t be as cold during your trip and you won’t have a missing window pane.
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Very good”
Defenitely worth the money, nice room and good helping staff!
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Good place to stay”
Pros: clean, good breakfast, nice room size Cons: a bit far from the beach
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Not to central but walkable on some hills.”
Nice folks who are very kind.
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Helpful host! Great value for money too. ”
This has easily been our best experience in terms of customer service. Whilst the front desk has limited staff Tom is available and ready to meet at any point in time. He came and discussed our plans for a Halong bay cruises, offered his opinions and even suggested ours instead of his own preferred tour guides. He’s an honest guy and loves to make his guest feel welcomed and at home. The room we got was clean and had everything we needed. Bed was comfortable too which is a surprise at the rates he’s charging. Honestly such a good find and would book again in a heartbeat. Customer services is what keep your customers and he’s a master at his craft.
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Good”
Small room, clean and good price. The owner was nice and enthusiastic.
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Exceptional”
Was a good stay. Owner was really nice and helpful!
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Wonderful room ”
Great place. Immaculate room. Staff so helpful with everything. Quiet and comfortable. Highly recommended.
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Gutes Hotel ”
Schönes Hotel in Strandnähe. Die Familie, die das Hotel betreibt, war sehr nett. Wir waren zu zweit und haben ohne Aufpreis ein größeres Zimmer bekommen, das einen besseren Ausblick hatte. Nicht alle Familienmitglieder konnten englisch, aber Fragen konnten übers Telefon geklärt werden oder es kam jemand zum Übersetzten vorbei. Auch Ausflüge und Busfahrten konnten wir über das Hotel buchen. Die einzige kleine Kritik waren nicht ganz saubere Bettlaken.
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普通かな”
夜22時に着いたら閉まってました。ベル鳴らして開けてもらいましたが、家族経営だから仕方ないのか。という訳で夜遊びには不向き。
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安宿が沢山ある中、ここは満足度No.1”
There is good breakfast. the rooms are clean and better than another hotels around here. and good shower room. but it isn't expensive @1night. They have good hospitality. I recommend to you. ハロンのバイチャイに来て泊まる安くてキレイなホテルはここです。 同じ価格帯で6件ホテルを見た中で、一番良いと思いました。朝食付きなのがありがたい。ミニバー冷蔵庫、Wifiもばっちり、お湯も髪か洗えるくらいしっかり出ます。路線バスのバス停や海沿いの道まで徒歩圏内。ぜひオススメします。
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Lựa chọn rất tuyệt vời ”
Phòng nghỉ mới và sạch sẽ, rộng rãi Địa điểm rất gần Sun World, đi bộ vài phút là tới Bác chủ khách sạn rất nhiệt tình, hiếu khách, cực kỳ thân thiện, chỉ dẫn mình chỗ ăn chỗ chơi Mình mua tour đi chơi đảo của khách sạn với giá tốt, xe đón tận nơi
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Exceptional”
Phòng sạch sẽ, tiện nghi, thái độ phục vụ tốt.
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Exceptional”
Ban đầu đến thấy ks khá bé. Nhưng vào phòng mới thấy rất ok. Phòng mới sạch sẽ như ảnh mô tả. Chị chủ nhiệt tình dễ thương. Nói chung tất cả đều ok. Ngoại trừ ks ở dốc hơi cao. Đi lại hơi mệt 😂.
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Phòng ở sạch sẽ, chủ ks nhiệt tình. ”
Phòng ở sạch sẽ, chủ ks nhiệt tình hướng dẫn cho khách. Vị trí hơi xa bãi biển
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Mặt bằng không lớn nhưng bố trí hợp lý, phòng mới, sạch sẽ”
Chủ nhà rất thân thiện, nhiệt tình với khách. Giá cả hợp lý. Sẽ quay lại lần sau.
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Khách sạn sạch sẽ, bố trí hợp lý.”
Chủ nhà rất thân thiện, nhiệt tình với khách. Sẽ quay lại lần sau.
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