Agoda Preferred

Congress Plaza Hotel

2.5 stars out of 5
520 South Michigan Avenue, Loop, Chicago (IL), United States, 60605 - See map

Experience Chicago's vibrant Loop at the Congress Plaza Hotel. Ideally located on Michigan Avenue, this historic hotel offers easy access to cultural highlights like Millennium Park and iconic architecture. Two travelers can explore top-tier dining nearby or enjoy the convenience of in-room breakfast and gourmet food delivery. Unwind at the stylish hotel bar after a day of exploring. Rooms feature complimentary wireless internet and air conditioning, with select accommodations providing stunning views of Lake Michigan and the Chicago River. The hotel's historical charm and proximity to must-see landmarks like Buckingham Fountain and Cloud Gate enhance your authentic Chicago experience. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Hygiene Plus

200 meters to public transportation

Front desk [24-hour]

Great View

Inside city center

Facilities

Free Wi-Fi

Car park

Front desk [24-hour]

Fitness center

Restaurant

Bar

Golf course

Family room

This property is in high demand!

63 travelers have booked today.

Location 9.2
Service 7.8
Cleanliness 7.6
Value for money 7.6

Based on 2,467 verified reviews

Location

9.2

Service

7.8

Cleanliness

7.6

Value for money

7.6

Facilities

7.1

Room comfort and qua...

6.8

See map

9.2Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
More details on walking
Walkable places
Columbia College
100 m
Museum of Contemporary Photography
100 m
Spertus Museum of Judaica
130 m
L. H. Selman Ltd
130 m
Auditorium Building
130 m
Popular landmarks
The Art Institute of Chicago
470 m
Millennium Park
810 m
Cloud Gate
810 m
Skydeck Chicago - Willis Tower
1.0 km
Shedd Aquarium
1.2 km
Closest landmarks
Auditorium Parking
80 m
Spertus Institute for Jewish Learning and Leadership
150 m
Fine Arts Building
170 m
American Academy of Art Bill L. Parks Gallery
200 m
Prairie Avenue Bookshop
220 m

Good to know

Value for money7.6
Distance to city center1 miles
Location rating9.2
Nearest airportMidway International Airport (MDW)
Distance to airport13.7 km

Rooms available at Congress Plaza Hotel

King Suite with Lake View
...
  • Room size: 40 m²/431 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Family Suite
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  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 1 single bed
Enter dates to see prices
Lake View King Bed
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  • Room size: 28 m²/301 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Lake View Room with 2 Double Beds
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  • Room size: 28 m²/301 ft²
  • Lake view
  • 2 double beds
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Standard 2 double beds
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  • Room size: 39 m²/420 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
King Suite with City View
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  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Standard King
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  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
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Standard Queen
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  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed
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Suite
...
  • Shower
  • 1 super king bed
Enter dates to see prices
Double Room with Two Double Beds - Disability Access
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  • Room size: 29 m²/312 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices

Frequently asked questions

Does Congress Plaza Hotel offer laundry services?

Yes! Congress Plaza Hotel offers laundry service at your grasp for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.

What measures does Congress Plaza Hotel take in terms of hygiene, safety, and cleanliness?

Congress Plaza Hotel meet our mandatory standard for cleanliness and safety by including hand sanitizer and daily disinfection in common areas. This property also comes well equipped with sterilizing equipment, first aid kit, body thermometer, doctor/nurse on call, staff trained in safety protocol, free face masks, and temperature check for guests and staff for all rounded safety precautions and hygiene protocols.

How many floors does Congress Plaza Hotel have?

Congress Plaza Hotel has a total of 14 floors.

At what time of the year is Congress Plaza Hotel most popular?

Congress Plaza Hotel's most popular month where verified guests have stayed the most is in November.

What was the average room rate for Congress Plaza Hotel been in the past month?

The typical room rate for Congress Plaza Hotel in the past month is 97.02 USD, compared to city's average of 146.44 USD.

What payment options are supported at Congress Plaza Hotel?

Congress Plaza Hotel supports up to 4, with payment card options such as Discover Card, Visa, American Express, and MasterCard.

What is the typical rating that verified Business travelers' have given to Congress Plaza Hotel?

Verified business travelers that have stayed at this property have given Congress Plaza Hotel an average rating of 7.1. You can look up more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that past Couples' have given to Congress Plaza Hotel?

Past couple travelers that have stayed at this property have given Congress Plaza Hotel an average rating of 7.5. You can look up on more descriptive customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that past Families with young children have given to Congress Plaza Hotel?

Past families with young children that have stayed at this property have given Congress Plaza Hotel an average rating of 7.4. You can look up more thorough customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Families with older children have given to Congress Plaza Hotel?

Verified families with older children that have stayed at this property have given Congress Plaza Hotel an average rating of 7.5. You can check out more specific customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What famous natural sightseeing spots are in close proximity to Congress Plaza Hotel?

Congress Plaza Hotel is located within Loop, which makes it conveniently close to natural points of interest including Millennium Park.

More about Congress Plaza Hotel

More about Congress Plaza Hotel

Experience Classic Elegance at Congress Plaza Hotel

Welcome to Congress Plaza Hotel, a historic 2.5-star hotel located in the heart of Chicago, Illinois. With its prime location and timeless charm, this hotel offers a truly memorable stay for both business and leisure travelers. Built in 1893 and last renovated in 2008, Congress Plaza Hotel seamlessly blends classic elegance with modern comforts. Its 871 well-appointed rooms provide a cozy retreat after a day of exploring the vibrant city. From the moment you step into the grand lobby, you'll be captivated by the hotel's rich history and architectural beauty. Check-in at Congress Plaza Hotel begins at 03:00 PM, allowing you ample time to settle in and start your Chicago adventure. The friendly and attentive staff will be at your service throughout your stay, ensuring a seamless and memorable experience. Check-out is until 12:00 PM, giving you plenty of time to enjoy a leisurely morning before bidding farewell to this iconic hotel.

Endless Entertainment at Congress Plaza Hotel

When it comes to entertainment, Congress Plaza Hotel in Chicago has it all. From a variety of shops to a vibrant bar, a luxurious salon, and an exciting games room, this hotel offers endless fun and relaxation for its guests. Whether you're looking to indulge in some retail therapy, unwind with a refreshing drink, pamper yourself with a makeover, or challenge your friends to a friendly game, Congress Plaza Hotel has something for everyone. Step into the hotel's shops and discover a world of fashion, accessories, and souvenirs. Browse through the carefully curated collection and find the perfect memento to commemorate your stay in Chicago. After a day of exploring the city, head to the bar and enjoy a handcrafted cocktail or a glass of fine wine. The stylish ambience and friendly staff will make your evening unforgettable. For those seeking relaxation and rejuvenation, the hotel's salon offers a range of services, from soothing massages to expert hairstyling. Treat yourself to a makeover and leave feeling refreshed and revitalized. If you're in the mood for some friendly competition, head to the games room and challenge your friends to a round of pool or board games. With its lively atmosphere and a wide selection of games, the games room is the perfect place to unwind and have fun with loved ones. Don't miss the opportunity to explore the gift and souvenir shop, grab a drink at the bar, pamper yourself at the salon, and have a blast in the games room at Congress Plaza Hotel. With its exceptional entertainment facilities, this hotel guarantees a memorable and enjoyable stay for all guests.

Stay Active at Congress Plaza Hotel's Sports Facilities

At Congress Plaza Hotel, staying active and maintaining your fitness routine is made easy with our top-notch sports facilities. Whether you're a golf enthusiast or prefer hitting the gym, we have something for everyone. Tee off at our on-site golf course, perfect for both beginners and seasoned players. Enjoy a leisurely round of golf amidst lush greenery and stunning views of the city. Our well-maintained course offers a challenging yet enjoyable experience for golfers of all skill levels. For those looking to break a sweat, our fitness center is fully equipped with state-of-the-art equipment. Stay motivated and achieve your fitness goals with a wide range of cardio machines, weightlifting equipment, and free weights. Our knowledgeable staff is always available to assist you and provide guidance for a safe and effective workout. Best of all, access to our fitness center is complimentary for all guests. Whether you're an early riser or prefer an evening workout, our fitness center is open 24/7 to accommodate your schedule. Stay active and energized during your stay at Congress Plaza Hotel, where fitness is a priority.

Unparalleled Convenience at Congress Plaza Hotel

Congress Plaza Hotel in Chicago offers a range of convenience facilities that cater to the needs of every guest. From the moment you arrive, you'll appreciate the hotel's commitment to providing a seamless and hassle-free experience. For those who prefer to travel light, the hotel offers laundry service, dry cleaning, and luggage storage facilities, ensuring that your clothes are fresh and ready for your next adventure. Need something delivered to your room? Take advantage of the efficient room service, available at your convenience. The hotel also prioritizes the safety and security of its guests. Safety deposit boxes are available to store your valuable belongings, giving you peace of mind throughout your stay. The knowledgeable concierge staff is always on hand to assist with any questions or requests you may have, ensuring that your needs are met promptly and efficiently. Stay connected with complimentary Wi-Fi in all rooms and public areas, allowing you to effortlessly keep in touch with loved ones or catch up on work. For those who smoke, there is a designated smoking area available. With additional amenities such as express check-in/check-out, vending machines, a convenience store, and daily housekeeping, Congress Plaza Hotel goes above and beyond to provide unparalleled convenience for its guests. Whether you're traveling for business or leisure, you can count on the hotel's commitment to making your stay as comfortable and convenient as possible.

Convenient Transport Facilities at Congress Plaza Hotel

At Congress Plaza Hotel, we strive to make your stay as convenient and hassle-free as possible. With our range of transport facilities, getting around Chicago has never been easier. For guests arriving with their own vehicles, we offer valet parking services. Our professional and friendly valets will ensure that your car is safely parked and readily available whenever you need it. Please note that car park charges apply. If you prefer to drive yourself, our hotel also provides a spacious car park. You can rest assured knowing that your vehicle is securely parked while you explore the vibrant city of Chicago. For those who prefer to rely on public transportation, our hotel is conveniently located near taxi stands, making it easy to hail a cab and explore the city at your own pace. Our knowledgeable staff can assist you with directions and recommendations, ensuring that you make the most of your time in Chicago. Whether you choose to drive or rely on public transportation, Congress Plaza Hotel offers a range of transport facilities to suit your needs. Experience the convenience and ease of getting around Chicago when you stay with us.

Modern Comfort and Entertainment at Congress Plaza Hotel

Welcome to Congress Plaza Hotel, where modern comfort and entertainment await you in the heart of Chicago. Our rooms are equipped with top-notch facilities to ensure a memorable stay. Step into your room and experience the perfect temperature with our air conditioning system, allowing you to escape the summer heat or cozy up during the winter months. Need some downtime? Enjoy a selection of in-house movies on the television, providing endless entertainment options in the comfort of your own space. Getting ready for a night out in the city? Leave your hair dryer at home because we've got you covered. Our rooms are equipped with hair dryers, making it convenient for you to style your hair without any hassle. Additionally, unwind after a long day of exploring Chicago with our satellite/cable TV, offering a wide range of channels to choose from. At Congress Plaza Hotel, we prioritize your comfort and entertainment. Book your stay with us and indulge in the modern amenities we have to offer.

Delightful Dining Experiences at Congress Plaza Hotel

Congress Plaza Hotel offers a range of delightful dining facilities to satisfy every craving and cater to every taste. Start your day off right with a scrumptious breakfast buffet, featuring a delectable spread of both hot and cold options. Indulge in freshly baked pastries, fluffy pancakes, crispy bacon, and a variety of cereals and fruits to kickstart your morning. For a quick pick-me-up or a casual catch-up with friends, head to the cozy coffee shop where you can savor aromatic blends of coffee and tea, accompanied by a tempting selection of baked goods. Whether you prefer a latte, cappuccino, or a refreshing iced beverage, the skilled baristas will craft your perfect cup of joe. If you're in the mood for a more formal dining experience, look no further than the hotel's renowned restaurant. With its elegant ambiance and attentive service, the restaurant offers an extensive menu of mouthwatering dishes that will please even the most discerning palate. From succulent steaks and fresh seafood to gourmet vegetarian options, there's something to satisfy every craving. For those who prefer to dine in the comfort of their own room, the hotel also offers convenient room service. Choose from a diverse range of dishes and have them delivered straight to your doorstep, allowing you to enjoy a delicious meal without leaving the comfort of your room. With daily housekeeping and grocery deliveries available, Congress Plaza Hotel goes above and beyond to ensure that your dining experience is seamless and enjoyable. So whether you're in the mood for a hearty breakfast, a cozy coffee break, an exquisite dinner, or a private in-room dining experience, this hotel has it all.

Experience Comfort and Variety at Congress Plaza Hotel

At Congress Plaza Hotel, we offer a range of spacious and comfortable rooms to suit every traveler's needs. Choose from our Family Suite, perfect for those traveling with children, offering 50 square meters of space and a Single Bed. For a truly luxurious stay, our Lake View King Bed room provides stunning views of the lake and 28 square meters of space, complete with a plush King Bed. Families or larger groups can opt for our Room with 2 Double Beds, offering 28 square meters of space and two cozy Double Beds. If you're looking for more space, our Standard 2 Double Beds room offers 39 square meters of room to relax and unwind. For a more intimate setting, our Standard King and Standard Queen rooms provide 26 and 18 square meters of space respectively, with a King Bed in the former and a Queen Bed in the latter. Book your stay at Congress Plaza Hotel on Agoda and enjoy the best prices and a hassle-free experience, ensuring you get the most out of your trip to Chicago.

Explore the Vibrant Loop District in Chicago

Nestled in the heart of downtown Chicago, the Congress Plaza Hotel offers guests an unparalleled opportunity to explore the vibrant Loop district. Known for its iconic skyscrapers, bustling streets, and rich history, the Loop is a must-visit destination for travelers seeking an authentic Chicago experience. Step outside the hotel and find yourself surrounded by a myriad of attractions. Just a short walk away, you'll discover the magnificent Millennium Park, home to the famous Cloud Gate sculpture, also known as 'The Bean.' Immerse yourself in the city's culture by catching a show at the nearby Chicago Theatre, an architectural gem that has been entertaining audiences since 1921. Food lovers will be delighted by the countless dining options in the Loop. From trendy gastropubs and upscale steakhouses to cozy cafes and gourmet food halls, there is something to satisfy every palate. After a delicious meal, take a leisurely stroll along the picturesque Chicago Riverwalk, where you can admire stunning views of the city skyline and enjoy live music performances. With its central location and endless possibilities for entertainment and exploration, the Loop district is the perfect base for your Chicago adventure. Whether you're visiting for business or pleasure, the Congress Plaza Hotel provides a comfortable and convenient home away from home in this vibrant neighborhood.

Traveling to Congress Plaza Hotel from Nearby Airports in Chicago

Welcome to Congress Plaza Hotel, located in the heart of Chicago's Loop district. When it comes to traveling from the airport to our hotel, you have a few convenient options to choose from. If you are arriving at O'Hare International Airport, the most common and efficient way to reach Congress Plaza Hotel is by taking a taxi or rideshare service. The journey typically takes around 30-45 minutes, depending on traffic conditions. Alternatively, you can also opt for public transportation. Take the Blue Line train from the airport to Jackson Station, and from there, it's just a short walk to our hotel. For those landing at Midway International Airport, taxis and rideshares are readily available outside the terminal. The drive to Congress Plaza Hotel usually takes around 20-30 minutes, again depending on traffic. If you prefer public transportation, take the Orange Line train from the airport to Harold Washington Library-State/Van Buren Station, and our hotel is just a few blocks away. No matter which airport you arrive at, getting to Congress Plaza Hotel is a breeze. Our prime location in the Loop district puts you within easy reach of Chicago's top attractions, including Millennium Park, Navy Pier, and the Magnificent Mile. Experience the best of the Windy City while enjoying the comfort and convenience of Congress Plaza Hotel.

Discover Iconic Landmarks and Attractions near Congress Plaza Hotel

Nestled in the heart of Chicago, Congress Plaza Hotel offers easy access to a myriad of iconic landmarks and attractions that truly capture the essence of the city. Just a short stroll away, you'll find Millennium Park, a sprawling green oasis that hosts a variety of events and showcases stunning art installations. Be sure to visit Cloud Gate, also known as 'The Bean,' a captivating mirrored sculpture that reflects the city's skyline and provides a unique photo opportunity. For breathtaking panoramic views of Chicago, head to Skydeck Chicago - Willis Tower. Ascend to the 103rd floor and step onto the glass ledge, where you can marvel at the cityscape below. If you're a nature enthusiast, don't miss the chance to explore the Shedd Aquarium, home to a diverse range of marine life. The Field Museum, located nearby, offers fascinating exhibits that take you on a journey through history, from ancient civilizations to the wonders of the natural world. Immerse yourself in the vibrant arts and culture scene of Chicago by visiting the Cultural Center, a beautifully restored building that hosts art exhibitions, concerts, and lectures. Take a leisurely stroll along the Chicago Riverwalk, a scenic promenade that offers stunning views of the city's architecture and is dotted with charming cafes and restaurants. For an out-of-this-world experience, visit the Adler Planetarium, where you can explore the wonders of the universe through interactive exhibits and immersive shows. Located within walking distance of Congress Plaza Hotel, the Crown Fountain is a must-see attraction. This unique installation features two towering glass block towers that project images of Chicago residents, spouting water from their mouths. Finally, unwind and enjoy the outdoors at Maggie Daley Park, a sprawling green space that offers a range of recreational activities, including a skating ribbon, climbing wall, and picnic areas. With its prime location, Congress Plaza Hotel is the perfect base for exploring these iconic landmarks and attractions that make Chicago a truly unforgettable destination.

Convenient Public Transport Stations near Congress Plaza Hotel

Located in the heart of downtown Chicago, Congress Plaza Hotel offers easy access to several public transport stations. Guests staying at the hotel will find themselves just a short walk away from various railway and subway stations, making it incredibly convenient to explore the city and its surrounding areas. One of the nearest stations to Congress Plaza Hotel is the Madison/Wabash Railway Station, located just a few minutes away. This station provides access to the Loop, a central business district in Chicago, as well as other popular attractions like Millennium Park and the Art Institute of Chicago. Another nearby option is the Millennium Station, which offers connections to both Metra commuter trains and the South Shore Line, making it ideal for those looking to explore the wider Chicago metropolitan area. For travelers looking to navigate the city's subway system, the Monroe Subway Station and Jackson Subway Station are within walking distance of Congress Plaza Hotel. These stations provide easy access to various neighborhoods and attractions across Chicago. Additionally, the LaSalle/Van Buren Railway Station, Quincy Railway Station, Randolph/Wabash Railway Station, and Adams/Wabash Railway Station are all conveniently located nearby, allowing guests to easily travel to different parts of the city. With its close proximity to these public transport stations, Congress Plaza Hotel offers guests the convenience and flexibility to explore Chicago and its surrounding areas with ease.

A Culinary Delight: Restaurants Near Congress Plaza Hotel

When it comes to dining options, Congress Plaza Hotel is surrounded by a plethora of enticing choices. Just steps away from the hotel, you'll find Eleven City Diner, a classic American diner serving up delicious comfort food favorites. For those seeking stunning views of the city skyline, Cindy's Rooftop is a must-visit. Situated on top of the Chicago Athletic Association, this rooftop restaurant offers a delightful menu and craft cocktails. If you're in the mood for a hearty breakfast or brunch, Yolk - South Loop is a popular spot known for its generous portions and creative twists on classic dishes. For a taste of Chicago's culinary scene, head to The Dearborn or The Gage, both offering a diverse menu featuring locally-sourced ingredients and innovative flavors. Miller's Pub and The Berghoff Restaurant are historic establishments that have been serving up traditional American fare for decades. Located in Michigan Plaza, Sweetwater Tavern & Grille is a great spot for sports enthusiasts, offering a lively atmosphere and a wide selection of beers. Lowcountry South Loop is the place to go for seafood lovers, with its mouthwatering selection of crab boils and seafood platters. Lastly, Cyrano's is a charming French bistro that will transport you to the streets of Paris with its authentic cuisine and cozy ambiance. With such a variety of culinary delights just steps away, Congress Plaza Hotel is the perfect base for food lovers visiting Chicago.

Shop 'til You Drop in the Heart of Chicago

Located in the vibrant heart of Chicago, Congress Plaza Hotel offers easy access to a plethora of shopping landmarks. Just a short stroll away, you'll find the Douglas Dawson Gallery, a haven for art enthusiasts seeking unique and captivating pieces. For those with a penchant for history and architecture, the Carson, Pirie, Scott and Company Building is a must-visit. This iconic landmark is not only a shopping destination but also a testament to Chicago's rich heritage. The Savvy Traveller is another gem nearby, offering a curated selection of travel essentials and accessories. Music lovers will rejoice at the proximity of Rock Records, a haven for vinyl enthusiasts. If you're in the mood for exquisite jewelry, the Prudential Gem and Jewelry store is just a stone's throw away. For art lovers, Poster Plus is a treasure trove of vintage and contemporary posters. Knitting enthusiasts will find their haven at Loopy Yarns, a cozy shop offering a wide range of yarns and knitting supplies. Block 37 is a modern shopping complex with a variety of high-end boutiques and international brands. Bookworms will delight in exploring the Prairie Avenue Bookshop, a charming independent bookstore with a vast collection of literature. Lastly, the American Academy of Art Bill L. Parks Gallery showcases the works of talented artists, providing a unique shopping experience for art aficionados. With such an array of shopping landmarks at your doorstep, Congress Plaza Hotel is the perfect base for a memorable shopping adventure in Chicago.

Affordable Luxury at Congress Plaza Hotel

Experience the perfect blend of elegance and affordability at Congress Plaza Hotel. With an average room price of just $190, this historic hotel offers exceptional value for your stay in Chicago (IL). Compared to the average price of a hotel room in the city, which stands at $227, Congress Plaza Hotel provides an unbeatable deal. Nestled in the heart of downtown Chicago, Congress Plaza Hotel is a landmark destination that exudes timeless charm and grandeur. From the moment you step into the majestic lobby, you'll be captivated by the hotel's rich history and stunning architecture. With spacious and well-appointed rooms, featuring modern amenities and luxurious furnishings, you'll enjoy a comfortable and memorable stay without breaking the bank. Whether you're visiting Chicago for business or pleasure, Congress Plaza Hotel offers a prime location and exceptional value. Don't miss the opportunity to experience the best of Chicago without compromising on quality or price. Book your stay at Congress Plaza Hotel today and indulge in affordable luxury.

A Great Stay with Clean Rooms and Friendly Staff

Experience a great stay at Congress Plaza Hotel, where you can enjoy clean rooms and a friendly staff. With a room that offers a great view and impeccable cleanliness, your stay will be nothing short of amazing. The hotel staff goes above and beyond to ensure your comfort and satisfaction, making your experience truly memorable. The friendly and helpful staff will make you feel right at home, providing excellent service throughout your stay. The spacious and comfortable rooms are perfect for relaxation, offering a clean and inviting atmosphere. From the moment you step into the beautiful lobby, you'll be impressed by the cleanliness and elegance of the hotel. Book your stay at Congress Plaza Hotel and experience the perfect combination of cleanliness, friendly staff, and a beautiful hotel.

A Memorable Stay at Congress Plaza Hotel in Chicago

Discover the charm and allure of Congress Plaza Hotel in the heart of Chicago. With an impressive overall rating of 7.5, this historic hotel has garnered positive customer reviews for its exceptional value and convenient location. Guests have praised the hotel for its affordability, making it an excellent choice for budget-conscious travelers without compromising on quality. One of the standout features of Congress Plaza Hotel is its unbeatable location, scoring an impressive 9.2. Situated in the bustling downtown area, guests have easy access to iconic attractions such as Millennium Park, Navy Pier, and Grant Park. Whether you're in town for business or leisure, this prime location ensures that you're never far from the action. Aside from its prime location, Congress Plaza Hotel has also received praise for its attentive and friendly staff. With a staff performance rating of 7.8, guests have commended the hotel's team for their professionalism and willingness to go the extra mile. From the moment you step foot in the hotel, you'll be greeted with warm hospitality and receive personalized service throughout your stay, ensuring a memorable experience.

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Amenities and facilities

Very good7.1

Facilities

Most talked about facilities
Languages spoken
  • English
  • Arabic
  • Chinese [Mandarin]
  • Hindi
  • Portuguese
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Golf course [on-site]
  • Gym/fitness
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee/tea in restaurant
  • Coffee shop
  • Full american breakfast
  • Grocery delivery
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Soup in restaurant
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Heating in public area
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Postal service
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • Cat-friendly
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Car park [charges apply]
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Dining table
  • Fitness club privileges
  • Free bottled water unavailable
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Non-smoking
  • Private bathroom
  • Private entrance
  • Radio
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Smoke detector
  • Socket near the bed
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window

Food and dining

Breakfast options
  • Buffet
Restaurants on site
Rafael's Restaurant
  • Cuisine: American
  • Menu: Buffet

Location

520 South Michigan Avenue, Loop, Chicago (IL), United States, 60605

Exceptional9.2

Location

Airports
  • Midway International Airport (MDW)
    13.7 km
  • O'Hare International Airport (ORD)
    25.9 km
Public transportation
  • Van Buren Street Station
    200 m
  • Harrison Subway Station
    300 m
Hospital or clinic
  • Mercy Hospital
    690 m
Shopping
  • Water Tower Place
    2.5 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • The Art Institute of Chicago
    470 m
  • Millennium Park
    810 m
  • Cloud Gate
    810 m
  • Skydeck Chicago - Willis Tower
    1.0 km
  • Shedd Aquarium
    1.2 km
  • The Magnificent Mile
    2.2 km
  • Navy Pier
    2.4 km
  • 360 Chicago Observation Deck
    2.6 km
  • Wrigley Field
    8.5 km
  • Museum of Science and Industry
    10.0 km
Nearby landmarks
  • Auditorium Parking
    80 m
  • Columbia College
    100 m
  • Museum of Contemporary Photography
    100 m
  • Spertus Museum of Judaica
    130 m
  • L. H. Selman Ltd
    130 m
  • Auditorium Building
    130 m
  • Auditorium Theatre
    130 m
  • Spertus Institute
    130 m
  • The Science Institute
    140 m
  • Auditorium Building and Theater
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-14 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 15 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Distance from city center1 miles
  • Travel time to airport (minutes)35
Extras
  • Daily Internet/Wi-Fi fee11.34 USD
  • Breakfast charge (unless included in room price)20 USD
The property
  • Year property opened1893
  • Number of floors14
  • Number of rooms 871
  • Most recent renovation2008
  • Non-smoking rooms/floorsno
  • Number of restaurants1
  • Number of bars/lounges1
Parking
  • Daily parking fee49 USD

Property announcements

Garage parking and valet parking are available at an additional charge. Kindly contact the property directly for more details.

Reviews of Congress Plaza Hotel from real guests

Provided by verified guests of

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7.8
  • Location score 9.2 out of 10 and is a high score in Chicago (IL)
    Location9.2
  • Service score 7.8 out of 10
    Service7.8
  • Cleanliness score 7.6 out of 10
    Cleanliness7.6
  • Value for money score 7.6 out of 10
    Value for money7.6
  • Facilities score 7.1 out of 10
    Facilities7.1
  • Room comfort and quality score 6.8 out of 10
    Room comfort and quality6.8
High score for Chicago (IL)
Rating
9+ Exceptional (314)
8-9 Excellent (189)
7-8 Very Good (199)
6-7 Good (112)
<6 Below Expectation (228)
Guest Type
Room Type
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Show reviews that mention 

Showing 1,042 verified guest comments
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  1. 9.2
    Exceptional
    Hannah from United States
    Couple
    Standard 2 double beds
    Stayed 2 nights in February 2025

    So Much Character! Too Much Heat”

    Aesthetics: The room was absolutely GORGEOUS! It was very cool to see original hardware like doorknobs and hinges throughout the room. Stepping into the hotel felt like stepping back in time to the Gilded Age of Chicago. Environment: Since the hotel is pre-war construction, the insulation and soundproofing is PHENOMENAL. However, this means the room gets to be very, VERY warm. The heat was somewhat unbearable at times, and even opening the window did little to cool down the room. I worry to know what it feels like in the heat of the summer if the bitter cold of winter felt too warm. Location: You really can’t ask for a better location! The hotel’s main entrance is close to underground parking, parks, the museum, restaurants, and public transportation. Concluding Thoughts: I would recommend this hotel to anyone visiting Chicago. The value for the quality of my stay was amazing! I loved the room and the location! It was clean, beautiful, and convenient.

    Reviewed February 18, 2025
  2. 7.6
    Very good
    Sheila from United States
    Solo traveler
    Standard Queen
    Stayed 2 nights in February 2025

    The worst stay ever”

    No heat. The Temperaturen in chicago is a negative twenty below. Badly done points Job in the room, in the bathroom, and there was paint droped inside were the refrigeratore is-hazaradous. The tub was not clean. The room upon entering looked perfekt until you turnen on the Light to User the shower-decitful. The hotel is a health hazard. There was only one way in and one way out until today. I neuer felt welcome. I always felt like I had a apologize for Stalingrad there. And, believe it or not I Kind of like the hotel. It is an old gem that has excepitional architekt. I can not believe the hotel is still standing in superb condition. What a magnificent gem for the greatest City of Chicago.

    Reviewed February 18, 2025
  3. 8.8
    Excellent
    Ryan from United States
    Solo traveler
    Standard Queen
    Stayed 3 nights in February 2025

    Enjoyable Stay”

    I stayed for three nights. Great value for the money for me. Closer to the Metra Electric train and food options. The room was clean and comfortable. Some downsides are based on preference. The mattress and pillows were very firm (which is ok but me), heater only has three fan setting and no temperature control, and outlets were mostly two pronged. But overall I would stay there again

    Reviewed February 27, 2025
  4. 7.2
    Very good
    Susan from United States
    Couple
    Standard 2 double beds
    Stayed 1 night in June 2023

    Great location near millennial park on Michigan Ave. ”

    This hotel could be very nice, with some beautiful details such as mosaic murals, crystal chandeliers, beautiful bronze elevator doors, marble floors, brass door hardware but the hallways and our double bed room was run down and carpet needs replacing. Floor Moldings need cleaning and paint , bathroom was very small with pedestal sink/no counter top and tub seems original cast iron with yucky glass sliding doors. There were 2 plugs for the whole room at floor molding level. . We looked out at a wall of windows so we were not thrilled with the view and had hoped for one of the lake or city. We paid a lot for this room since the whole city seemed sold out on this weekend so it was probably the most I have paid for a room for one night maybe ever! The hotel has a feel of a hotel that in its day was very nice but is going to need a lot of money spent in it to update the beauty it has potential to have. If I had spent about 1/3 what I spent, I’d say I got what I paid for but at the price we spent, I’d expect much more luxury. Parking was also $58/ day behind the hotel and you could not come and go as you wish. It was there for the whole stay. But if you plan ahead, you may be able to find other parking options near by. Overall, the best thing is it’s location in the loop near the parks/fountain. The main entry/lobby has a nostalgic beauty but our hallway and room was in dire need of updates.

    Reviewed June 05, 2023
  5. 8.8
    Excellent
    Fujii from Japan
    Group
    Standard 2 double beds
    Stayed 3 nights in October 2024

    Good location.”

    The Congress Plaza Hotel is a historic hotel that can be considered a landmark in Chicago, with an attractive location that offers a panoramic view of Lake Michigan and Grant Park. The historical presence and luxurious lobby atmosphere make you feel special just by visiting. The rooms are spacious enough, and the view from the windows is beautiful, but there were some aspects of the interior and facilities that felt a bit old. The whole hotel has a retro feel, making it perfect for those who want to enjoy a historic atmosphere, but it may be somewhat lacking for those seeking modern comfort. Additionally, the hotel has dining facilities and cafes, making it convenient to enjoy breakfast or light meals. Overall, it is a perfect hotel for those who want to enjoy a historic space, with excellent access as a sightseeing base and wonderful surrounding scenery.

    Reviewed October 30, 2024
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