Congress Plaza Hotel
Congress Plaza Hotel
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8.0
Very good

"It is good for location, value for money"

Vu T.

|

April 7, 2017

Queen Room - Guestroom Congress Plaza Hotel
Queen Room - Guestroom
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Ballroom Congress Plaza Hotel
Ballroom
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Exterior view Congress Plaza Hotel
Exterior view
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Exterior view Congress Plaza Hotel
Exterior view
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See map Congress Plaza Hotel
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Exceptional
Location
9.1
See all 6 photos Congress Plaza Hotel
See all 6 photos
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What guests are saying:
No way to alter heat in the room.
Cynthia from United States
Couple
I love my room was disappointed there was no refrigerator no macowave no iron in room for the price you pay for the room overall I enjoy my stay
Aaron from United States
Couple
Great lobby. 15 mins walk to the Grant and Millennium Park.
erica from Malaysia
Solo traveler
The hotel is in a very good location which is close to Shedd Aquarium, Willis Tower, Field Museum and Chicago Institute of Art. The staff helped me to change my room to a very good view room in which I can enjoyed fireworks at navy pier. I enjoyed my stay in this hotel.
Tingrui from United States
Solo traveler
Would come back.
Josh from United States
Couple
Best location for the money in Chicago. Right next to millenium and grant park. Lots of restaurants around. A really cool hotel because it's very old and beautiful.
Rebecca from United States
Couple
Quite good!
Love from Nigeria
Couple
Wifi doesn't always work. Rooms small, but parking is close and location is fabulous for us nonWatertower people.
Ted from United States
Couple
Rooms are smaller but tall ceilings make up , clean overall and friendly staff
Mark from United States
Solo traveler
Great place with many local restaurants and bars close by. Shopping is plus and very close
Wyatt from United States
Couple

Congress Plaza Hotel

Exceptional location
- Inside city center
- What's nearby?
Very good
From 405 reviewsSee what guests said
7.5
/
10
Very good service
7.4
Value for money7.2
Distance to city center1 miles
Location rating9.1
Nearest airportChicago Midway International Airport (MDW)
Distance to airport13.7 km
  • 300 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Bar

Room choices
This property is in high demand!Last booked 11 hours ago
Lake View King Bed
Lake View King Bed
...
  • Room size: 28 m²/301 ft²
  • Lake view
  • 1 king bed
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Standard King
Standard King
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 king bed
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Family Suite
Family Suite
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 1 single bed
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Standard Queen
Standard Queen
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed
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1 Bedroom
1 Bedroom
...
  • Room size: 34 m²/366 ft²
  • Park view
  • 1 king bed
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Lake View Room with 2 Double Beds
Lake View Room with 2 Double Beds
...
  • Room size: 28 m²/301 ft²
  • Lake view
  • 2 double beds
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Queen Room
Queen Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed
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Standard
Standard
...
  • Room size: 37 m²/398 ft²
  • City view
  • 2 single beds or 1 double b...
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Lake View Suite with King Bed
Lake View Suite with King Bed
...
  • Room size: 30 m²/323 ft²
  • Lake view
  • 1 super king bed
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City View Suite
City View Suite
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 super king bed
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More about Congress Plaza Hotel

More about Congress Plaza Hotel

8.0
Very good

"Overall it was a good experience with good value."

Joseph

|

September 3, 2016

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

6.8
Good

"It''s in a great location and a good buy for the price."

Sheryl

|

October 24, 2016

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

Garage parking and valet parking are available at an additional charge. Kindly contact the property directly for more details.

Real reviews from real guests

Agoda Reviews (405)Booking.com Reviews (6749)
7.5
/
10
Cleanliness7.3
Facilities6.7
Location9.1
Room comfort and quality7.0
Service7.4
Value for money7.2
Provided by verified guests of Agoda
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All guests (405)
All room types
Showing 247 verified guest comments
12345
8.0
Excellent
Nikki from United States
Family with teens
Standard 2 Double Beds
Stayed 1 night in December 2018
Go elsewhere for food, don’t waste your money there”
The food at the restaurants were just terrible and disappointing.
Reviewed December 10, 2018
10.0
Exceptional
Marra from United States
Couple
Lake View King Bed
Stayed 7 nights in October 2018
Check Out the View!”
We stayed in the south tower on the 11th floor in a Lake View King Room and had a view of the Buckingham Fountain directly in front of us, the Chicago skyline and Navy Pier to our left, and the Planetarium, Aquarium and Soldier Field to the right. There is a heater in the room but the windows also open a few inches for fresh air when the weather allows. The weather allowed us to open the windows and enjoy fresh air in our room over a few days, the rest of the days we used the heater since it was fall. The concierge staff were always helpful getting our car and giving directions and advice. The front desk staff were always helpful whenever we had a question. The housekeepers kept our room looking fresh and ready to return to and they let us know how to get in touch with them in case we needed anything. When we did ask for more towels and more coffee, they gave it to us happily. This is a GREAT and historic hotel in the perfect location in the heart of downtown Chicago. Enjoy Chitown!!
Reviewed October 28, 2018
9.6
Exceptional
Karen from United States
Business traveler
Standard King
Stayed 3 nights in October 2018
Great place to stay in Chicago”
The Congress Plaza was just what we needed for our business trip to Chicago. Large room and bed, close to attractions and restaurants, easy to get where we wanted to go. The hotel itself is full of history, having been built in 1893, so not as modernized in some ways, but generally quite acceptable. We will stay there again if we go back.
Reviewed October 25, 2018
9.6
Exceptional
Karen from United States
Family with teens
Standard 2 Double Beds
Stayed 2 nights in June 2018
Ideal location”
Beautiful hotel with a nice mix of old and new. Room was very nice with a comfortable bed and several pillow choices. Our stay was quiet and relaxing. Staff was friendly and helpful. I did not care for the shampoo/ conditioner combo. Did not condition and scent was too masculine. The tv was rather small. Overall it was a wonderful stay and we loved that we were so close to most of the things we wanted to see and do. Would definitely stay again.
Reviewed June 24, 2018
6.8
Good
John from Taiwan
Family with young children
Standard 2 Double Beds
Stayed 2 nights in November 2018
Haunted”
Needs renovating
Reviewed November 29, 2018
9.6
Exceptional
Ling from United States
Business traveler
Standard 2 Double Beds
Stayed 3 nights in November 2018
Exceptional”
Except the heater result in dry air, others are perfect! I like to tall ceiling, clean and big room. Renovation in restroom
Reviewed November 13, 2018
5.2
Sri from Australia
Couple
Standard Queen
Stayed 1 night in October 2018
Congress Hotel Chicago ”
Contra Bad smell inside the room. Smells old and dampness. Bathroom very old fashion. Elevaror very old. Overall hotel is very dated. Needs to be renovated. Check in staff was arrogant and mot helpful. A few amenities are broken inside the room. Room was noisy. Pro location of the hotel is superb. Near to blue line to go to Airport. Walking distance to shops and restaurants. Close to a lot of sight seeings places.
Reviewed October 21, 2018
5.2
Sri from Australia
Couple
Standard Queen
Stayed 3 nights in October 2018
Congress Hotel Plaza Chicago”
Hotel is very dated and old. The room in the north side is older than the south side. The room smells dampness . The bathroom is so old fashion. The room's lighting is not bright. Room always looks so dark. There is no fridge in the room. The good part of the hotel is the location. It's near to Millennium Park and walking distance to the blue line to go to O Hare airport . It's along Michigan Road where we can walk to the city.
Reviewed October 20, 2018
5.2
Anthony from United States
Family with young children
Standard 2 Double Beds
Stayed 2 nights in October 2018
Don't trust their parking. Hotel needs remodeling.”
Parking attendant at the garage associated with and recommended by the Congress Plaza Hotel damaged my vehicle. Staff was less than helpful. Waiting to see if anyone actually takes responsibility for damages. My rear license plate, plate bracket, and backup camera were so bent up I had to try bending it back to avoid getting a ticket for a non-visible plate. The fact that they destroyed my backup camera by backing into something is painfully ironic.
Reviewed October 15, 2018
10.0
Exceptional
Barbara from United States
Couple
Standard King
Stayed 1 night in May 2018
Pleasantly Surprised”
We loved this room. It had an amazing view of the Lake. The bed was so comfortable. Walkability was super. Interior décor of room and the lobby were immaculate. Staff was very nice, especially valet.
Reviewed May 17, 2018
8.0
Excellent
Elias from Armenia
Business traveler
Lake View King Bed
Stayed 1 night in May 2018
Good Hotel old but gold...”
don't listen to anyone .. this hotel is not as some gals were saying... i stayed for 5 days there.. no al capone no ghosts came to me and all was great and good. room was very clean and bed was big and comfortable ... i spent good time in my room that had a direct view to the lake in chicago and no noise no bad smells nothing to mention... Jose ... gave us a good service and he guided us to go for great places... appreciated hermano...
Reviewed May 14, 2018
8.8
Excellent
john from United Kingdom
Couple
Standard Queen
Stayed 2 nights in May 2018
Congress Plaza”
This is an old Hotel and is located in the. Heart of Chicago. Easy to get to all the attraction. Its rooms are a good size with most things you would want. Although a fridge and microwave would be better if they were in the rooms. Otherwise it was our second stay there . and there are plenty of places to eat all very close
Reviewed May 08, 2018
6.8
Good
Joan from Hong Kong
Solo traveler
Standard 2 Double Beds
Stayed 2 nights in August 2017
Convenient Location”
The hotel is located in the centre of Chicago with easy access to sightseeing spots. The service and facilities are okay. However, the view of Michigan Lake from the room is a pleasant surprise. Not sure if it applies to all room though.
Reviewed January 11, 2018
6.4
Good
Cody from Canada
Solo traveler
Standard Queen
Stayed 3 nights in October 2018
good location, luke warm shower not preferred”
nice locatiin, cool building, i can deal with a smaller room, but the luke warm showers are not enjoyable to say the least!! prices for hotels in chicago are insane!!
Reviewed October 16, 2018
6.0
Joseph from United States
Couple
Standard Queen
Stayed 1 night in September 2018
Nice lobby, shoddy room”
The plaza to the hotel was very nice, but it's clear that's where profits are circulated back in to. The elevator creaked and shook and the hallways reminded me of something from The Shining. The bed was comfortable but the room interior had noticable drywall patches, the tub drain could be popped out, and the paint was chipping from the door frames. I had to slam the door shut to get it to close at all because it has since warped out of place. Ok hotel for a quick stay but wouldn't recommend for longer trips. If you are renting a car, expect to pay $44 per night you stay at a hotel in downtown chicago. That's just the way it is it seems like
Reviewed September 08, 2018
4.4
Nathon from United States
Solo traveler
Lake View King Bed
Stayed 2 nights in August 2018
Dirty and in Disrepair with a Side of Discarded Underwear ”
The Congress Plaza Hotel offers phenomenal views of Buckingham Fountain and Lake Michigan. Unfortunately, this is the most attractive feature of the hotel. Much of the hotel interior hasn’t been well taken care of. Multiple hallways unfortunately had what seemed to be years of dirt and dust along the baseboards and in the corners along with the many instances of chipping paint and loose cables. In room, I was disappointed by the age and condition of the furniture, which had the appearance of low priced furniture from years ago. In addition, the bed frame was chipped and the leather sofa was marred by cracking upholstery. Worse still, poor housekeeping resulted in a sticky dresser top and my finding a pair of dirty underwear on the closet floor! While a second room was better, it was still marred by poor housekeeping and maintenance. For a stay in a classic hotel, the nearby Palmer House is a much better option.
Reviewed August 15, 2018
7.6
Very good
Lily from United Kingdom
Family with young children
Standard 2 Double Beds
Stayed 2 nights in July 2018
Very good”
Very impressive foyer. We had two double beds for ourselves and our little boy. Good size, clean rooms. We had one facing the riverside (at an angle). Housekeeping very good - do let them know if you are staying a few nights and don't need your bedding changed or made up, else they will knock early on the door to ask you! Due to large hotel, we had trouble getting internet in our room. Lots of info of things to do out and about, around the hotel. Parking is a little expensive - we went to spothero and found a prepay carpark for half the price, 5mins walk away, if you don't need to exit and re-enter.
Reviewed August 10, 2018
4.8
Yunqi from China
Business traveler
Lake View King Bed
Stayed 1 night in July 2018
The hotel deposit is not back after checking off!!!”
1.The hotel staff charged 25$per room, and promised to pay it back after checking off. However 10 daysdays later the deposit is still not back!!! I called the service tel and nobody can explain or solve this problem! I will keep calling! PLEASE CONTACT ME IF THE STAFF SEE MY COMMENTS! 2. There are many hairs in the bathroom, and after cleaning it is not better. 3.The service staff can not speak English.
Reviewed July 24, 2018
5.6
Nicholas from United States
Business traveler
Standard King
Stayed 4 nights in June 2018
Decently priced”
You get what you pay for; although this was a great deal, I would NOT choose Congress Plaza as my first choice for when visiting Chicago, again. There is an attempt to provide good service and decent facilities; however, it is not executed to a level which I hoped or anticipated.
Reviewed June 23, 2018
6.4
Good
Kathlene from United States
Group
Standard Queen
Stayed 6 nights in June 2018
Location excellent”
The location is excellent especially for the money however the room quality was terrible. We’ve stayed here several times but not having a working ac, wasps in the window frame and a rocking toilet made for an unenjoyable sleep. Again, we stay here for the location. Museums, aquarium, Navy Pier, etc all outside the door and for a really good price.
Reviewed June 21, 2018
12345
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  • Exceptional location
  • Art Institute of Chicago
  • Harrison Subway Station is within 0.3 km