Congress Plaza Hotel

Congress Plaza Hotel

520 South Michigan Avenue, Loop, Chicago (IL), United States, 60605
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Queen Room Congress Plaza Hotel
Queen Room
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    Lobby Congress Plaza Hotel
    Lobby Congress Plaza Hotel
    Interior view Congress Plaza Hotel
    1 Bedroom Congress Plaza Hotel
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    Exterior view Congress Plaza Hotel

    Congress Plaza Hotel Reviews

    7.5
    Very good
    /10
    (453 reviews)See what guests said
    9.6
    Exceptional

    "I like to tall ceiling, clean and big room."

    Ling

    -

    November 13, 2018

    7.4
    Very good cleanliness

    Things you’ll love about Congress Plaza Hotel

    Things you'll love

    • 300 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!

    Booked 19 times since yesterday

    Exceptional
    Location
    9.1
    See map
    Exceptional location - Inside city center
    Nearby
    Popular
  • Columbia College100 m
  • Museum of Contemporary Photography100 m
  • Spertus Museum of Judaica130 m
  • L. H. Selman Ltd130 m
  • Auditorium Building130 m
  • Auditorium Theatre130 m
  • Spertus Institute130 m
  • The Science Institute140 m
  • Auditorium Building and Theater140 m
  • Roosevelt University140 m
  • Value for money7.3
    Distance to city center1 miles
    Location rating9.1
    Nearest airportMidway International Airport (MDW)
    Distance to airport13.7 km

    Rooms available at Congress Plaza Hotel

    Lake View King Bed
    Lake View King Bed
    ...
    • Room size: 28 m²/301 ft²
    • Lake view
    • 1 king bed
    Enter dates to see prices
    Standard King
    Standard King
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Family Suite
    Family Suite
    ...
    • Room size: 50 m²/538 ft²
    • Non-smoking
    • 1 single bed
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    Standard Queen
    Standard Queen
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    1 Bedroom
    1 Bedroom
    ...
    • Room size: 34 m²/366 ft²
    • Park view
    • 1 king bed
    Enter dates to see prices
    Lake View Room with 2 Double Beds
    Lake View Room with 2 Double Beds
    ...
    • Room size: 28 m²/301 ft²
    • Lake view
    • 2 double beds
    Enter dates to see prices
    Queen Room
    Queen Room
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Standard
    Standard
    ...
    • Room size: 37 m²/398 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Lake View Suite with King Bed
    Lake View Suite with King Bed
    ...
    • Room size: 30 m²/323 ft²
    • Lake view
    • 1 super king bed
    Enter dates to see prices
    City View Suite
    City View Suite
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 super king bed
    Enter dates to see prices
    Have a question for Congress Plaza Hotel?

    What people love about Congress Plaza Hotel

    • 7.2
      Very good

      "Great location!"

      maimin

      |

      August 20, 2018

    • 9.6
      Exceptional

      "Beautiful hotel in great location."

      stephanie

      |

      August 20, 2018

    • 6.4
      Good

      "Museums, aquarium, Navy Pier, etc all outside the door and for a really good price."

      Kathlene

      |

      June 21, 2018

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    More about Congress Plaza Hotel

    More about Congress Plaza Hotel

    7.6
    Very good

    "Good size, clean rooms."

    Lily

    |

    August 10, 2018

    An overview

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    What they offer

    6.4
    Good

    "It is great location and nice lobby."

    Jeongki

    |

    December 16, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    Garage parking and valet parking are available at an additional charge. Kindly contact the property directly for more details.

    Reviews of Congress Plaza Hotel from real guests

    Agoda Reviews (453)Booking.com Reviews (6764)
    7.5
    /
    10
    Cleanliness7.4
    Facilities6.7
    Location9.1
    Room comfort and quality7.0
    Service7.4
    Value for money7.3
    Provided by verified guests of Agoda
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    All guests (453)
    All room types

    Show reviews that mention 

    Showing 268 verified guest comments
    12345
    8.8
    Excellent
    Alison from Australia
    Family with teens
    Standard 2 double beds
    Stayed 2 nights in February 2019

    Great value.”

    This hotel is old and grand, and in the perfect location for walking to sights, stores, theaters and restaurants. The room was a little rundown, but we were fine with that. It was Not the size advertised on Agoda, and that would be our only criticism. We would definitely stay there again.

    Reviewed February 18, 2019
    10.0
    Exceptional
    Marra from United States
    Couple
    Lake View King Bed
    Stayed 7 nights in October 2018

    Check Out the View!”

    We stayed in the south tower on the 11th floor in a Lake View King Room and had a view of the Buckingham Fountain directly in front of us, the Chicago skyline and Navy Pier to our left, and the Planetarium, Aquarium and Soldier Field to the right. There is a heater in the room but the windows also open a few inches for fresh air when the weather allows. The weather allowed us to open the windows and enjoy fresh air in our room over a few days, the rest of the days we used the heater since it was fall. The concierge staff were always helpful getting our car and giving directions and advice. The front desk staff were always helpful whenever we had a question. The housekeepers kept our room looking fresh and ready to return to and they let us know how to get in touch with them in case we needed anything. When we did ask for more towels and more coffee, they gave it to us happily. This is a GREAT and historic hotel in the perfect location in the heart of downtown Chicago. Enjoy Chitown!!

    Reviewed October 28, 2018
    9.6
    Exceptional
    Karen from United States
    Business traveler
    Standard King
    Stayed 3 nights in October 2018

    Great place to stay in Chicago”

    The Congress Plaza was just what we needed for our business trip to Chicago. Large room and bed, close to attractions and restaurants, easy to get where we wanted to go. The hotel itself is full of history, having been built in 1893, so not as modernized in some ways, but generally quite acceptable. We will stay there again if we go back.

    Reviewed October 25, 2018
    5.2
    Sri from Australia
    Couple
    Standard Queen
    Stayed 1 night in October 2018

    Congress Hotel Chicago ”

    Contra Bad smell inside the room. Smells old and dampness. Bathroom very old fashion. Elevaror very old. Overall hotel is very dated. Needs to be renovated. Check in staff was arrogant and mot helpful. A few amenities are broken inside the room. Room was noisy. Pro location of the hotel is superb. Near to blue line to go to Airport. Walking distance to shops and restaurants. Close to a lot of sight seeings places.

    Reviewed October 21, 2018
    5.2
    Sri from Australia
    Couple
    Standard Queen
    Stayed 3 nights in October 2018

    Congress Hotel Plaza Chicago”

    Hotel is very dated and old. The room in the north side is older than the south side. The room smells dampness . The bathroom is so old fashion. The room's lighting is not bright. Room always looks so dark. There is no fridge in the room. The good part of the hotel is the location. It's near to Millennium Park and walking distance to the blue line to go to O Hare airport . It's along Michigan Road where we can walk to the city.

    Reviewed October 20, 2018
    9.6
    Exceptional
    Emma
    Group
    Standard 2 double beds
    Stayed 2 nights in February 2019

    Exceptional”

    Loved it! Great hotel!

    Reviewed February 19, 2019
    8.4
    Excellent
    Semaj from United States
    Couple
    Standard 2 double beds
    Stayed 1 night in February 2019

    Big history smaller fare ”

    This place is full of history and mystery and if u even get a chance food drinks and company too with a cheaper incidental and smoking rooms on the mag mile u can’t beat it

    Reviewed February 06, 2019
    6.4
    Good
    Patrick from United States
    Solo traveler
    Standard 2 double beds
    Stayed 1 night in September 2018

    Good but old”

    Met my needs for a night stay during a baseball game. Easy access to the park and lakefront. Building is very old which is part charming and cool but also results in some noted aging aspects that just can't be avoided. Rooms are rather small and have a slight musty smell. Bathrooms have been updated with modern fixtures but evident it is a surface job mainly for aesthetics. Rooms felt overall clean but with a "lived in" quality that comes with the age of the carpet, walls, etc. Hallways are dimly lit and a real-life maze to navigate. Straight out of The Shining for sure. If you are a single dude traveling for a fun weekend then this is worth the savings. Outside of that, look elsewhere higher quality on the dollar in my opinion.

    Reviewed January 15, 2019
    9.6
    Exceptional
    Karen from United States
    Family with teens
    Standard 2 double beds
    Stayed 2 nights in June 2018

    Ideal location”

    Beautiful hotel with a nice mix of old and new. Room was very nice with a comfortable bed and several pillow choices. Our stay was quiet and relaxing. Staff was friendly and helpful. I did not care for the shampoo/ conditioner combo. Did not condition and scent was too masculine. The tv was rather small. Overall it was a wonderful stay and we loved that we were so close to most of the things we wanted to see and do. Would definitely stay again.

    Reviewed June 24, 2018
    10.0
    Exceptional
    Barbara from United States
    Couple
    Standard King
    Stayed 1 night in May 2018

    Pleasantly Surprised”

    We loved this room. It had an amazing view of the Lake. The bed was so comfortable. Walkability was super. Interior décor of room and the lobby were immaculate. Staff was very nice, especially valet.

    Reviewed May 17, 2018
    8.0
    Excellent
    Elias from Armenia
    Business traveler
    Lake View King Bed
    Stayed 1 night in May 2018

    Good Hotel old but gold...”

    don't listen to anyone .. this hotel is not as some gals were saying... i stayed for 5 days there.. no al capone no ghosts came to me and all was great and good. room was very clean and bed was big and comfortable ... i spent good time in my room that had a direct view to the lake in chicago and no noise no bad smells nothing to mention... Jose ... gave us a good service and he guided us to go for great places... appreciated hermano...

    Reviewed May 14, 2018
    8.8
    Excellent
    john from United Kingdom
    Couple
    Standard Queen
    Stayed 2 nights in May 2018

    Congress Plaza”

    This is an old Hotel and is located in the. Heart of Chicago. Easy to get to all the attraction. Its rooms are a good size with most things you would want. Although a fridge and microwave would be better if they were in the rooms. Otherwise it was our second stay there . and there are plenty of places to eat all very close

    Reviewed May 08, 2018
    6.4
    Good
    Semaj from United States
    Couple
    Standard King
    Stayed 1 night in February 2019

    Make sure your reservation was in order”

    Mix up with my reservation lead to me being held at the front desk like a common criminal and the apologies given about the issue were lackluster I felt inadequate as a customer

    Reviewed February 08, 2019
    5.2
    Anthony from United States
    Family with young children
    Standard 2 double beds
    Stayed 2 nights in October 2018

    Don't trust their parking. Hotel needs remodeling.”

    Parking attendant at the garage associated with and recommended by the Congress Plaza Hotel damaged my vehicle. Staff was less than helpful. Waiting to see if anyone actually takes responsibility for damages. My rear license plate, plate bracket, and backup camera were so bent up I had to try bending it back to avoid getting a ticket for a non-visible plate. The fact that they destroyed my backup camera by backing into something is painfully ironic.

    Reviewed October 15, 2018
    10.0
    Exceptional
    Ruben from Costa Rica
    Couple
    Lake View King Bed
    Stayed 2 nights in December 2018

    Excelent location”

    Great location View to the lake

    Reviewed December 31, 2018
    8.0
    Excellent
    Nikki from United States
    Family with teens
    Standard 2 double beds
    Stayed 1 night in December 2018

    Go elsewhere for food, don’t waste your money there”

    The food at the restaurants were just terrible and disappointing.

    Reviewed December 10, 2018
    6.4
    Good
    Cody from Canada
    Solo traveler
    Standard Queen
    Stayed 3 nights in October 2018

    good location, luke warm shower not preferred”

    nice locatiin, cool building, i can deal with a smaller room, but the luke warm showers are not enjoyable to say the least!! prices for hotels in chicago are insane!!

    Reviewed October 16, 2018
    6.8
    Good
    Joan from Hong Kong
    Solo traveler
    Standard 2 double beds
    Stayed 2 nights in August 2017

    Convenient Location”

    The hotel is located in the centre of Chicago with easy access to sightseeing spots. The service and facilities are okay. However, the view of Michigan Lake from the room is a pleasant surprise. Not sure if it applies to all room though.

    Reviewed January 11, 2018
    9.2
    Exceptional
    Lori from United States
    Business traveler
    Standard Queen
    Stayed 2 nights in October 2017

    Older Classic Hotel with spacious and very clean rooms”

    Tall ceilings and spacious rooms. Older style classic hotel. Staff was very friendly and accommodating. Great location and view. I would recommend this hotel. You can order from the menu at breakfast. The food was very good and the staff was exceptionally friendly and attentive..

    Reviewed October 26, 2017
    5.2
    Christina from United States
    Couple
    Standard King
    Stayed 1 night in October 2017

    do not get a room on the 12th floor. ”

    the hotel needs heaps of renovation. our door looked like they found it on the street, the bathroom was disgusting, the window latch was broken & the wind made a loud whistling noise all night long, it was freezing & the heater didn't work. terrible nights sleep. could not wait to write this review.

    Reviewed October 12, 2017
    12345
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    • Exceptional location
    • Art Institute of Chicago
    • Harrison Subway Station is within 0.3 km