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7.8
Very good
2,178 reviews
2,178 reviews
"Rooms were spotless."
"Check in was less than 5 minutes, room was ready, as it should be, clean, everything worked perfectly well."
"It’s near to everything in Downtown."
"Near the attractions and it is safe to walk on the nearby streets."
"On the positive side: the superb view on the lake, the location, the fridge & the safe in the room, the large bed, the bathroom products."
9.2
Exceptional
Location rating score
Congress Plaza Hotel
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Loop, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Millennium Park. Restaurant and fitness center are among the special facilities that will enhance your stay with on-site convenience.
Hygiene Plus
200 meters to public transportation
Front desk [24-hour]
Excellent view
Inside city center
Valet parking
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Golf course [on-site]
Fitness center
Luggage storage
Cash withdrawal
36 travelers have booked today.
Value for money | 7.5 |
Distance to city center | 1 miles |
Location rating | 9.2 |
Nearest airport | Midway International Airport (MDW) |
Distance to airport | 13.7 km |
Does Congress Plaza Hotel offer laundry services?
Yes! Congress Plaza Hotel offers laundry service at your grasp for whenever you need your favorite outfits clean and fresh all throughout your trip. Please contact the property for more information.
What measures does Congress Plaza Hotel take in terms of hygiene, safety, and cleanliness?
Congress Plaza Hotel meet our mandatory standard for cleanliness and safety by including hand sanitizer and daily disinfection in common areas. This property also comes well equipped with doctor/nurse on call, temperature check for guests and staff, body thermometer, sterilizing equipment, staff trained in safety protocol, first aid kit, and free face masks for all rounded safety precautions and hygiene protocols.
How many floors does Congress Plaza Hotel have?
Congress Plaza Hotel has a total of 14 floors.
At what time of the year is Congress Plaza Hotel most popular?
Congress Plaza Hotel's most popular month where verified guests have stayed the most is in August.
What was the average room rate for Congress Plaza Hotel been in the past month?
The typical room rate for Congress Plaza Hotel in the past month is 235.29 USD, compared to city's average of 229.54 USD.
What payment options are supported at Congress Plaza Hotel?
Congress Plaza Hotel supports up to 4, with payment card options such as MasterCard, American Express, Visa, and Discover Card.
What is the typical rating that verified Business travelers' have given to Congress Plaza Hotel?
Verified business travelers that have stayed at this property have given Congress Plaza Hotel an average rating of 7.2. You can look up more detailed customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Couples' have given to Congress Plaza Hotel?
Past couple travelers that have stayed at this property have given Congress Plaza Hotel an average rating of 7.5. You can look up on more descriptive customer testimonials, and remarks by filtering for a specific type of verified guest travelers down in the review section.
What is the average rating that past Families with young children have given to Congress Plaza Hotel?
Past families with young children that have stayed at this property have given Congress Plaza Hotel an average rating of 7.4. You can look up more thorough customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Families with older children have given to Congress Plaza Hotel?
Verified families with older children that have stayed at this property have given Congress Plaza Hotel an average rating of 7.5. You can check out more specific customer reviews and comments by filtering for a specific type of verified travelers down in the review section.
What famous natural sightseeing spots are in close proximity to Congress Plaza Hotel?
Congress Plaza Hotel is located within Loop, which makes it conveniently close to natural points of interest including Millennium Park.
10
"Rooms were spotless."
Cathy
|
October 12, 2023
8.8
"Check in was less than 5 minutes, room was ready, as it should be, clean, everything worked perfectly well."
Steve
|
September 12, 2023
8.8
"It’s near to everything in Downtown."
Jaime
|
October 20, 2023
Congress Plaza Hotel
Get the most from an urban escape in Chicago (IL) when you book a room at Congress Plaza Hotel. Located right in the city center, Congress Plaza Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood.
Congress Plaza Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Chicago (IL) even more convenient. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Congress Plaza Hotel. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television, in-room video streaming and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator and a coffee or tea maker in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Congress Plaza Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Guest can choose to have groceries delivered to their room at Congress Plaza Hotel, for exceptional convenience and ease of dining.
Congress Plaza Hotel lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the salon. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing golf course on site at Congress Plaza Hotel.
Have fun with your friends or family, or even meet new people at the games room. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.
Around the property
Take some time to explore Chicago (IL) during your stay at the hotel. Engage in the city's best art at The Art Institute of Chicago located 460 m away, where you can learn about the local art scene and buy original works. Get a photograph of yourself in front of Cloud Gate located 810 m away, a must-see for anyone visiting Chicago (IL). One of the city's most iconic and famous buildings is Skydeck Chicago - Willis Tower, located 1.0 km away.
Reasons to stay here
Rooms don't get much cheaper than here, being less than 99% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 97% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 97% of other accommodations in Chicago (IL).
7
Housekeeping
32 mentions
View
11 mentions
Breakfast
6 mentions
Internet
5 mentions
9.2
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Garage parking and valet parking are available at an additional charge. Kindly contact the property directly for more details.
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200 meters to public transportation
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
Best place to stay in downtown chicago”
All the downtown attractions are at walkable distance or very near from hotel e.g Buckingham fountain, cloud gate/bean, library, ohio street beach, magnificent mile, wendella river ride, willis tower, Chi360 and all. I stayed as solo but overall this place is awesome for couples or any type of travelers. It has good restaurants with separate microwave and dining/hall facility. Parking is just behind the hotel at very minimal charges, overnight parking also available there. Rooms are spacious and good cleaning facility. Recommend, thumbs up.
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It was really amazing”
The security checked the key every people so we felt we were safe in chicago. Hotel was really gorgeous and big. But there wasn't conditioner and body wash for the amenity so if you are going to stay in this hotel you are better to bring that stuffs.
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Perfect location!”
While we did not have a lake view room, the location was absolutely perfect! Granted, we are a couple that do alot of walking, daily, so we walked everywhere and averaged between 30,000 and 35,000 steps daily during our stay. Buckingham Fountain is directly across from the Congress. If you get a Lake view room (like our friends had), you can see it from your window! Absolutely breathtaking! The bean is just a short walk to the North, along Michigan Avenue. There are so many shops located nearby and a Walgreens or CVS on almost every corner if you want to grab Bottled water, soda, or even booze for your room. I do wish the rooms had microwaves in them, but atleast there was a (very small) mini fridge. We usually always travel with a cooler (road trip) so we had plenty of cold storage for all of the delicious left overs from the many restaurants we ate at. The bar in the Congress has a pool table and a touch tunes juke box so you can play music right from your phone! 100% Reccomend.
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Awesome hotel ”
Me and my girlfriend stayed at this hotel for 5 nights . It was our first time in Chicago and the Congress hotel is in walking distance to everything so it was a great choice . Parking was shitty but that’s just Chicago
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Father and daughter”
It was a great stay, I got room with a great view, very clean. My daughter and I had a great time. I definitely reccomend this place for all travelers. One note is that the room temp is controlled by the staff and you only have a fan. But once I told the front office they had no problem bringing me a space heater. Great customer service!
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Great location, really nice historical hotel”
Love the hotel style. Think Overlake Hotel, Waldorf…old style with new amenities. Rooms large, love the blue tone with silver. Had king size bed but there was plenty of room to squeeze in a roller if needed. Bathroom ample space to spread out too and shelf above the sink and toilet with space to place my stuff. Love all the toiletries provided! The drain was slow though, the shampoo was crazy thick and conditioner was super liquidy, should have been the other way around lol. Little quirks. Location is the best. Grant park and the fountain is right outside and across the street. 15 mins walk away in any direction will take you to museum campus, Navy Pier or the theatre/center of downtown area. Also plenty of restaurants and shopping near by. Parking is not provided. When we were there. There is a parking garage in the back, separate of the hotel but the closest. $54 overnight so super expensive! We had to cause of the marathon but use Spothero or any other parking app. There are plenty of other garages around. Staff was very nice. Didn’t try the restaurants on site though. Overall really nice stay and would stay again!
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Amazing time”
My daughter and I love the supernatural and know that there has been some experiences and wanted to check it out. I actually had one and so did my daughters friend. If you love that kind of stuff then this is your hotel. Restaurant is pretty good, we’ll we only had breakfast buffet, but really good. There’s also the buckingham fountain and other attractions not far from there. I would definitely stay there again and recommend to friends and family.
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Fantastic stay and staff was superb”
The bellmen and staff made the trip. They were so helpful and friendly and had great recommendations. We basically had a wing of the hotel to ourselves. Room was huge and the old building and hotel design made it feel like you were Kevin McCallister from Home Alone!
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Clean, convenient, economical ”
Perfect location for Lake views & Park enjoyment. Hotel is quite old but that’s it’s charm. Thick plaster walls and heavy thick wooden doors kept the room very quiet. The bath was adequate but very clean. Beautiful day & nighttime views of city and Lake. Park and lake are across the street and sights, entertainment, museums and shopping are all within a few walking blocks. Chicago Museum of Art is a couple of blocks away! In late ‘22, the price was very good but perhaps from discounting during recovery from pandemic. I would stay again.
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What a pleasant surprise”
This hotel that opened for the Chicago World's fair in 1893 sits in the heart of Chicago's downtown (the Loop), with beautiful views of Lake Michigan, Grant and Millennium Parks, and the Buckingham fountain that is right across the street. Given the prime location, you would think it would long ago have been replaced by a post-modern resort that would cost several times as much. Instead this capacious hotel still sits in a much more appealing location than the more famous Palmer House, and seems to get by filling rooms with deals like the one I found on Agoda. Sure, our room didn't face the Lake, but we could still see it through the bay window that all rooms seem to have. The room itself was clean and well appointed. I would have preferred two queen beds to the two fulls that the room included, but the mattresses were comfortable and the bathroom was surprisingly spacious for a room in a large metro downtown. The staff was uniformly cheerful, pleasant, helpful and patient. The TV allowed us to stream a movie from a laptop through an HDMI cable that I always carry for that purpose. (This is not a given.) The hotel is huge but didn't feel close to full. For example, elevators always arrived promptly, the lobby always seemed to have room when we needed it. One thing we enjoyed (though others might not): The clientele of the hotel felt rich and varied; this is not a tony preserve of the elite. Negatives: The room smelled a little musty till housekeeping (quickly and politely) replaced the filter in the air conditioner. One day the chambermaid took our towels and didn't replace them. I had to call housekeeping twice before replacements were quickly and apologetically brought to the room. The carpet in the room feels too cushy; I had to lift my feet a bit further off the ground than I am used to in order to avoid catching my sole on the carpet. None of these really bothered us. (OK, the second phone call to housekeeping did annoy me.) For rooms this nice in a location th
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Great place to stay in Chicago”
The Congress Plaza was just what we needed for our business trip to Chicago. Large room and bed, close to attractions and restaurants, easy to get where we wanted to go. The hotel itself is full of history, having been built in 1893, so not as modernized in some ways, but generally quite acceptable. We will stay there again if we go back.
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The Congress Plaza Hotel Welcomes With Open Arms ”
Everything about the Congress Plaza Hotel in Chicago is at the same time opening, excellent, and lay back. Check in and check out are as easy as opening a refrigerator. Staff is always "at your service" but never "in your face." Staying here is like staying with family.
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My new fav in Chicago ”
The front desk was friendly and very accommodating! I felt taken care of as a solo traveler. The hotel is clean and charming with a lot of history. Some say it’s haunted 👻. Get the water facing rooms! Worth the extra few $. I suggest checking-in at odd times to avoid a line/waiting. Great location! Walking distance from the water and food spots., though the lobby has great atmosphere and a restaurant. Great place to stay if you want to explore but don’t want to go far from the hotel. Lot’s to do and see nearby (ie: Navy Pier, Shedd’s Aquarium, Chicago institute of Art, Buckingham Fountain, Millennium Park) and close connection to the loop transit trains that take you anywhere in Chicago. I’ll be staying here from now on!
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Interesting Hotel”
We enjoyed our stay in Chicago and the Congress Plaza was a good location for seeing the interesting sights in the city area. It's easy walking distance to the excellent Art Gallery and The Field natural history museum. The hotel has seen better days appearing to have been one of if not the premier hotel in Chicago. The size and scale of the building,particularly the public areas are large and interesting. The room we stayed in was clean and reasonably comfortable. Though there was a slight feel of tiredness about some of the room decor. Though everything we wanted worked. The staff in the hotel were excellent, helpful and pleasant.
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A historic building along S Michigan Ave”
There is no option for leisure so I had to select Solo, although I was travelling with my mum. We stayed 3 nights at the Congress Plaza Hotel. The Hotel is located along S Michigan Ave, next to the Roosevelt University. The hotel is a short 7-10 minute walk to the Harrison Train station (Red Line) so that makes it easy to travel towards the city. If you do not mind walking, the walk up Michigan Ave and to the Magnificent Mile is nice. The hotel is across from Grant Park. Our room faced the train tracks so that could be a little noisy to some. The hotel and room interiors are rather tired but provided the necessary for a comfortable stay. The room size is a little smaller than some of the other hotels I stayed in on my trip but still reasonable. The front desk associate was unhelpful when we asked questions and immediately directed us to the Concierge (and no, she was not in a rush nor was there a line forming). The Concierge made recommendations on where we could catch the finals of the World Cup but unfortunately the sports bar was not opened at the time so we ended up watching it in the hotel's bar. He was however apologetic and suggested an alternative when we went back to inform him the sports bar was not opened. Overall, a good stay.
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Great Hotel”
We are very happy with our Stay at Congress Plaza Hotel. It is very well located The staff was helpful and accommodating. They provided a crib for our baby. It is clean and quiet, we would definitely recommend this hotel.
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Excellent”
I love the classic style of the Congress Plaza Hotel. The price was perfect. The room was simple and comfy. It's convenient to a number of trains and a short walk to the lake. I would stay here again.
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Check Out the View!”
We stayed in the south tower on the 11th floor in a Lake View King Room and had a view of the Buckingham Fountain directly in front of us, the Chicago skyline and Navy Pier to our left, and the Planetarium, Aquarium and Soldier Field to the right. There is a heater in the room but the windows also open a few inches for fresh air when the weather allows. The weather allowed us to open the windows and enjoy fresh air in our room over a few days, the rest of the days we used the heater since it was fall. The concierge staff were always helpful getting our car and giving directions and advice. The front desk staff were always helpful whenever we had a question. The housekeepers kept our room looking fresh and ready to return to and they let us know how to get in touch with them in case we needed anything. When we did ask for more towels and more coffee, they gave it to us happily. This is a GREAT and historic hotel in the perfect location in the heart of downtown Chicago. Enjoy Chitown!!
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Met my needs”
I was travelling with my 13-yo son and we needed a safe place to sleep for half the price of the surrounding hotels that was in a great location. The Congress Plaza met our needs. It is not the most up-to-date hotel and it has a smell that reminded me of other buildings that were built in the early 1900's. If you are expecting a Hampton Inn or something similar, this is not the place for you. I found it very charming. I would definitely stay her again.
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Old room with a style”
The location of the hotel is just perfect. It is basically in downtown Chicago, within walking distance to anything. Walking to Navy Pier took us about 35-45 minutes. We had a room with a view to the Grant Park. The windows were huge, so the room was bright. We woke up and went to bed with the view of the Buckingham Fountain and the Lake behind it. It was beautiful. The room was spacious, but everything in it was quite old. The bathroom, the furniture, the carpet, the windows... everything was old. Which we actually liked, but some people might be looking for something more modern. The windows did not seem to close very well. I think they were also single pane. The room was quite noisy because of the heavy traffic from Michigan Avenue, and the street performers around the hotel. Luckily it didn't bother us too much. Generally we really liked the hotel. The rooms could use some remodeling, but I don't think that you can find many better deals in a similar location and with such a gorgeous view.
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