new renovated hotel”

this is my 2nd timr stay in Conrad. love the ambience. when i stay the renovation still on progress. lucky me i got room on their newly renovated section. since i travel with baby, they provide baby crib for free. Thank you again.

Nice hotel with super friendly staff ”

The hotel is beautiful . The staff are very nice , polite and friendly . The pool ok but most of it were under renovation so we can only used the main pool . The breakfast superb with variety of selection . For sure will be back again .

Excellent kids club and babysitting”

Excellent kids club and babysitting. An offer if you buy a meal at the pool restaurant the children eat free. The resort is a bit difficult for a pushchair but I carried it up some of the steps outside. The breakfast was amazing and we paid for it one day. The babysitting service was amazing. Bike ride was great but shame they only had baby seats not Child seats. Overall a great stay. Plenty of room in the king size room for a family of four with our daughter sleeping on the sofa no problem.

the room was spacious but old already”

The room was spacious but its old already and the staff did the cleaning but not too detail,I found a match near (below) the TV table but the staffs were very friendly and their services were very great and helpful

big room but a bit old and half of the tiles has been turn into yellow colour”

The room was spacious but its old already and the staff did the cleaning but not too detail,I found a match near (below) the TV table but the staffs were very friendly and their services were very great and helpful

Lovely hotel”

The hotel is under renovation during our stay. The room we were allocated was old and gloomy with a bit of of malfunctioning shower but luckily it was clean. The staff are lovely, especially at the cabana, spice, rin and during check out.. However, the jacuzzi could not be used due to lighting problem (according to the staff at Jiwa). We stayed there for 4 nites and it was still not fixed. I wonder why it took so long to fix such problem at such an upscale hotel? Breakfast is superb. Aside from minor discomfort , I would still recommend this hotel... I’m sure it will be even lovelier when they’ve finished with the renovation..

Pleasant, tranquil, relaxing”

We stayed for 3 nights in this hotel and never did we regret. The room is huge, the hotel is full of amenities, resort is so big that you don’t need to go somewhere else. Staffs are very friendly. Overall, it is bery relaxing, worth staying for relaxation.

Standards have dropped, likewise, the price”

The standards of this property as dropped since I last visited in 2015. One can find some summer flies (non-blood sucking types) in the room upon entering. They used to reach out to guests to help arrange for airport transfer but not this time. Would I still return, yes, pretty much because overall, the resort is clean and serene for a quiet weekend break.

Good”

Unfortunately the hotel was under renovation when we stayed and the main pool was closed. Overall a nice setting and decent facilities with a good buffet breakfast. Enjoyed jet skiing and the private beach. Staff are friendly and helpful. Room was a bit dated although the beds were good. Spa massage was good but pricey. Would stay again.

Outstanding ”

The best in nusa dua and no complaint

Nice landscaping and layout but in need of renovation.”

The rooms with direct pool access would be nice had the pool itself was cleaner. Yes, much of the fallen leaves and debris were due to the windy and rainy weather but the water was murky and tasted salty. At least the main pool had clearer water. The hotel complex is walkable in the sense that you can easily walk just short distances from your rooms to the main restaurants, pools and the beach compared to other resorts that must resort to buggy rides to get to anywhere. The rooms require a timely renovation, which one wing of the complex is undergoing, as the wooden fixtures were showing their age. The most issue I had was with the confusing shower handle that took too much time to figure out. The showerhead's noozle was too small and the fittings were loosening up.

Exceptional”

The water in the pool is salty. Pool staff said it is because they pull from ground water but now ground water is salty. Also complained about cleanliness of the pool because found algae patches floating on the pool. Room was very clean and nice. Staff service is top notch. Just wish the hotel would just pay for mountain water to be delivered for the pool if their ground water for the pool is salty.

Very nice and friendly hotel.”

This vacation trip I decided to try the suite room. And so glad we did choose the suite room. The room is nice and big. I wis i knew that we get free loundry in advance, so that we could bring less clothes instead. The beach is very close and clean (other than a few seaweed which is normal). Sea is very calm and shalow. Staff are very attentive. The only downside that I could think of is the RIN Japanese restaurant. Strangely it took them forever to prepare sushi and salmon sashimi.

Lovely Service”

The hotel offered to help me with a birthday surprise for my bf by giving us a complimentary cake. And they emailed me a few times and called me before I departed for Bali. Very touched by their excellent service. Was disappointed with the hotel's renovation at the lobby which we were not informed when we booked the room but thankfully they gave us complimentary upgrade to a sea view room as a gesture of goodwill. Every staff there was welcoming and provide excellent service. I was injured by the corner of the bed frame and bled a little. Went to the reception and they immediately sent me to the hotel's doctor who gave me a dressing and some painkillers at no charge. The most awesome thing about the stay was the Departure Lounge which guests can use even after checking out of the hotel. There's hot shower (equipped with toiletries), towel and hairdryer on request. There are plenty of seats at the lounge, free coffee, tea and cookies as well as a pool table for use. And TV too of course! Price is a little too steep but I guess that's normal for Nusa Dua.

Facilities and food ”

We went there with our 1 year old baby and she was too small to enjoy the kids club facilities. Nice swimming pool that we could spend all day there Free breakfast in suku was not good but Balinese food at dinner was pretty tasty.

Kids Friendly, Relaxing Atmosphere”

It was a great experience. Resort was kids-friendly. Breakfast was OK with many selection to choose from. Pools were nice. Staff was great and friendly. Room was comfortable and spacey enough for family with children. The only setback is the water in the bathroom smelled chlorine like in swimming pool. Overall, it was a pleasant stay. Recommended.

Conrad Bali - Recommended”

It was a wonderful experience and the kids love it. Warm hospitality from staff from the sprawling estate. We stayed 2 days. The dining spread for breakfast could have been better for a 5-star hotel though.

Nice resort for wedding”

Overall stay was good. But room need renovation. Room has a musty smell and looks old. Conrad used to be a big name. But needs more effort to keep up with the standard. Staff in pool area was too little. I stayed in the gazebo the whole day and there was no beach guard nor staff at the towel station. Conrad need to hire more people to guard the pool and beach area.

Top notch service. ”

It was a memorable stay . The service is top notch . You don't need to wait forever when you request something from them . They have excellent service and friendly and helpful stuffs . Will definitely stay there again .

Excellent!”

My stay at Conrad Bali is excellent! The Infinity Chapel view was beautiful. The environment in Conrad Bali was tranquil and offered a great moment for relaxation. There was a check-out lounge supplied with bathrooms and coffee & snacks. Guests who had checked out but whose departure time was not due could use the lounge. Staff were friendly and always greeted us with smiles!