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Conrad Bangkok Residences

Serviced Apartment
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Very good7.7
Based on 26 reviews
Conrad Bangkok Residences
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7.6 Very good location
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7.6Location
  • Close to public transportation

  • Hot tub

  • Sauna

  • Steamroom

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Room choices
1 Bedroom Suite
...
  • City view
  • 54 m²
  • 1 double bed
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2 Bedroom Suite
...
  • City view
  • 108 m²
  • 2 single beds and 1 double ...
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1 Bedroom Residence Suite
...
  • City view
  • 61 m²
  • 1 double bed
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2 Bedroom Suite
...
  • City view
  • 91 m²
  • 2 double beds
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King Classic Studio
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  • City view
  • 36 m²
  • 1 double bed
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Nearest essentials

Airports
  • 20 kilometers to
  • Don Mueang International Airport (DMK)
  • 23 kilometers to
  • Suvarnabhumi International Airport (BKK)
Public transportation
  • 450 meters to
  • Phloen Chit BTS Station
  • 750 meters to
  • Nana BTS Station
Hospital or clinic
  • 900 meters to
  • Bumrungrad International Hospital
Pharmacy
  • 40 meters to
  • Watsons
Convenience store
  • 400 meters to
  • 7 Eleven
Cash withdrawal
  • 50 meters to
  • ATM

More about Conrad Bangkok Residences

An overview

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Guest policies

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Verified guest reviews

Agoda Reviews (26)
Booking.com Reviews (8)

4.0

Filter by guest type:
Very good
  • Cleanliness 8.4
  • Facilities 8.0
  • Location 7.6
  • Room comfort and quality 7.5
  • Service 7.7
  • Value for money 7.5
Excellent
  • Cleanliness 8.8
  • Location 8.3
  • Room comfort and quality 8.0
  • Service 8.5
  • Value for money 7.8
Very good
  • Cleanliness 9.2
  • Location 7.6
  • Room comfort and quality 7.2
  • Service 7.2
  • Value for money 7.6
Excellent
  • Cleanliness 10.0
  • Location 6.0
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 10.0
Very good
  • Cleanliness 7.3
  • Facilities 8.0
  • Location 7.3
  • Room comfort and quality 6.8
  • Service 7.3
  • Value for money 6.7
Review score
  • Cleanliness 6.0
  • Location 4.0
  • Room comfort and quality 6.0
  • Service 2.0
  • Value for money 6.0
Exceptional
  • Cleanliness 10.0
  • Location 9.0
  • Room comfort and quality 10.0
  • Service 10.0
  • Value for money 9.0
Provided by verified guests of Agoda
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  • 1 Bedroom Residence Suite
  • 1 Bedroom Suite
  • 2 Bedroom Suite
  • King Classic Studio

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Showing 26 verified guest comments
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5.6
Kok from Hong Kong
Family with young children
1 Bedroom Suite
Stayed 2 nights in June 2016
THUMBS DOWN ”
We were never greeted or eye-contacted with the unpolite receptionist when we stepped in. Her unprofessional, unhelpful and mostly race discrimination made us never wanna stay at this hotel again. The hotel record showed our booking with 1 bedroom suite instead of 2 had already shocked us. She then charged us US$50 extra per night per person with nothing provided, not even a towel! It was such a pain already especially when you have 3 kids around. She didn't even let us go to our room which we have fully paid unless we make the deposit for the extra people first ! ! This is the most ridiculous thing we have ever heard! Luckily the hotel manager offered us reasonable charge for upgrading our room and a dish of chocolates with apology was sent to our room at night. BUT when we check out, the rude receptionist pointed at us and talked behind us to her colleagues made us felt 100% offended and scared our kids poorly! Our whole trip was ruined by this poor receptionist and couldn't believed a world known famous 5 stars hotel will hire such a rude person.
Reviewed July 02, 2016
1 traveler found this review helpful. Did you? |
8.0
Sy from Canada
Family with young children
1 Bedroom Residence Suite
Stayed 4 nights in December 2014
Good breakfast, near shopping center, spacious”
Good size of room with kitchenette, 5 min by taxi to major shopping center, the breakfast had great food choice menus
Reviewed January 30, 2015
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7.7
Sy from Canada
Family with young children
1 Bedroom Residence Suite
Stayed 2 nights in December 2014
Convenient, spacious, great for families ”
Near shopping center, spacious and enough for kids, had kitchenette
Reviewed January 30, 2015
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4.7
Robert from Canada
Family with young children
2 Bedroom Suite
Stayed 1 night in February 2014
we checked out after 1 night, booked 5”
pool, restaurants, location
we checked out after 1 night (were supposed to stay 5) old rooms, expensive services
Reviewed February 25, 2014
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9.0
KIM from Singapore
Business traveler
King Classic Studio
Stayed 1 night in December 2013
good business hotel”
clean, good breakfast, comfortable rooms
Reviewed December 15, 2013
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8.0
Shigeru from Australia
Business traveler
2 Bedroom Suite
Stayed 1 night in August 2013
Convenient for businss and sights”
Easy access to restaurants, shops and business offices.
Perfect for the business travelers, who have meeting and then relax.
Reviewed September 10, 2013
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5.0
Sharif from Pakistan
Family with teens
2 Bedroom Suite
Stayed 1 night in August 2013
it was very good till the the bad incident”
comfort,clean and pool
This a letter to inform you about the terrible service that I experienced at the conrad residences Bangkok on the night of the 11/8/2013. At around 3.15am there was an electric failure.We were plunged in darkness and my husband called reception to ask about the problem, he was informed that they would send someone to fix it and call us back. While we waited in the darkness and heat nobody called us back and when w tried to call the reception 20 mins later there was no answer. Were they trying to avoid our call? My husband went to the phone outside the elevator and called reception and they answered immediately saying that they would get it fixed in 10-15 minutes. In the meantime my 3 children were awake there was no emergency light provided, no call to ask if we needed anything. Nothing. This is a 5 star hotel this is not what we expected from Conrad. It took over an hour and a half for the electricity to be restored in the mean time when we asked the reception to switch us to another room we were informed that 2 rooms in the hotel we were without electricity and they could not change our room as they had none available, how is it possible that a 5 star hotel gives out 100% of its rooms and not keep any vacant rooms for emergency situation like the one we experienced last night. to top it off the manager has no courtesy and calls our room 1 hour after the elecricity has been restored (approx 5:30 am) we have just fallen back to sleep only to be awaken by his call asking if our lights are back on, is he not aware about the situation in his hotel that he had to wake us up again in the middle of the night to get the status, however no follow up was done the next morning. We have been regular visitors at conrad and other Hilton properties around the world and are very disappointed with this service and attitude and would not recommend Conrad Bangkok to anyone. Also,there was no compensation provided. Very sad.I will have to post this incident on all social pages.
Reviewed August 12, 2013
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10.0
Sumittra from Thailand
Group
2 Bedroom Suite
Stayed 3 nights in August 2013
Very nice residence with attentive staff”
Big room, clean and quiet
Our stay at the Conrad residences is superb with great service and friendly staff. The room is spacious and very well-equipped. I would definitely come back to this hotel in my next visit!
Reviewed August 11, 2013
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6.0
Duangkamol from Thailand
Business traveler
2 Bedroom Suite
Stayed 1 night in January 2013
good location for my business”
good sevice, nice location
Reviewed May 28, 2013
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7.0
Hamdan from Oman
Couple
King Classic Studio
Stayed 3 nights in April 2013
Satisfactory”
Clean, comfortable and close to city centre
Whilst generally the charm of Thailand as the "Land of Smiles" is fast eroding in all areas of Thai fabric, I could have least expected to have "army like" attitude in staff of a 5* hotel where we as guests pay a premium to ensure we also get a premium service. Whilst the staff took measures to correct my disappointment at the allotted rooms and switched us to a room that was fitting our expectation of a "Residence" style room, I believe this could have easily been addressed at the point of checking in. I believe that some signs of colour/nationality based discrimination is silently emerging in these hotels and in Thailand in General where "WHITE" skin is given top priority and a sense of staff going out of their way to make that "WHITE" skin feel comfortable and welcome. However, if you are dark skinned you seem to be "prematurely judged as a"trouble maker" or someone they are surprised to see in such an establishment however wealthy, kind hearted or honest you may be. Also AGODA booking steps does not give emphasis to customers on how many Adults/Children you are booking for only to be surprised with a confirmation that presumes how many people allowed in the confirmation with this being my second time falling a victim of this abnormally.
Reviewed April 30, 2013
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