"The hotel did a wonderful job."
November 12, 2017
450 meters to public transportation
Located in heart of Bangkok
|Value for money||7.2|
|Nearest airport||Don Mueang International Airport (DMK)|
|Distance to airport||20.9 km|
Conrad Bangkok Residences
Nestled in the heart of Wireless, Conrad Bangkok Residences is an ideal spot from which to discover Bangkok. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
Simply put, all the services and amenities you have come to expect from Hilton Worldwide are right in the comfort of your own home. Guests of the hotel can enjoy on-site features like 24-hour room service, 24-hour front desk, luggage storage, Wi-Fi in public areas, valet parking.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel's recreational facilities, which include hot tub, fitness center, sauna, outdoor pool, spa are designed for escape and relaxation. Conrad Bangkok Residences is an ideal place of stay for travelers seeking charm, comfort and convenience in Bangkok.
Children and extra beds
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-17 year(s)
Must use an extra bed
Extra beds may be requested directly from the property; additional charges may apply
Guests 18 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds are dependent on the room you choose. Please ask the property for more details.
Attended a party in the ballroom. The hotel did a wonderful job. The staff was friendly the rooms were excellent and well appointed.
THUMBS DOWN ”
We were never greeted or eye-contacted with the unpolite receptionist when we stepped in. Her unprofessional, unhelpful and mostly race discrimination made us never wanna stay at this hotel again. The hotel record showed our booking with 1 bedroom suite instead of 2 had already shocked us. She then charged us US$50 extra per night per person with nothing provided, not even a towel! It was such a pain already especially when you have 3 kids around. She didn't even let us go to our room which we have fully paid unless we make the deposit for the extra people first ! ! This is the most ridiculous thing we have ever heard! Luckily the hotel manager offered us reasonable charge for upgrading our room and a dish of chocolates with apology was sent to our room at night. BUT when we check out, the rude receptionist pointed at us and talked behind us to her colleagues made us felt 100% offended and scared our kids poorly! Our whole trip was ruined by this poor receptionist and couldn't believed a world known famous 5 stars hotel will hire such a rude person.
Good breakfast, near shopping center, spacious”
Convenient, spacious, great for families ”
we checked out after 1 night, booked 5”
we checked out after 1 night (were supposed to stay 5) old rooms, expensive services
good business hotel”
Convenient for businss and sights”
Perfect for the business travelers, who have meeting and then relax.
it was very good till the the bad incident”
This a letter to inform you about the terrible service that I experienced at the conrad residences Bangkok on the night of the 11/8/2013. At around 3.15am there was an electric failure.We were plunged in darkness and my husband called reception to ask about the problem, he was informed that they would send someone to fix it and call us back. While we waited in the darkness and heat nobody called us back and when w tried to call the reception 20 mins later there was no answer. Were they trying to avoid our call? My husband went to the phone outside the elevator and called reception and they answered immediately saying that they would get it fixed in 10-15 minutes. In the meantime my 3 children were awake there was no emergency light provided, no call to ask if we needed anything. Nothing. This is a 5 star hotel this is not what we expected from Conrad. It took over an hour and a half for the electricity to be restored in the mean time when we asked the reception to switch us to another room we were informed that 2 rooms in the hotel we were without electricity and they could not change our room as they had none available, how is it possible that a 5 star hotel gives out 100% of its rooms and not keep any vacant rooms for emergency situation like the one we experienced last night. to top it off the manager has no courtesy and calls our room 1 hour after the elecricity has been restored (approx 5:30 am) we have just fallen back to sleep only to be awaken by his call asking if our lights are back on, is he not aware about the situation in his hotel that he had to wake us up again in the middle of the night to get the status, however no follow up was done the next morning. We have been regular visitors at conrad and other Hilton properties around the world and are very disappointed with this service and attitude and would not recommend Conrad Bangkok to anyone. Also,there was no compensation provided. Very sad.I will have to post this incident on all social pages.
Very nice residence with attentive staff”
Our stay at the Conrad residences is superb with great service and friendly staff. The room is spacious and very well-equipped. I would definitely come back to this hotel in my next visit!
good location for my business”
Whilst generally the charm of Thailand as the "Land of Smiles" is fast eroding in all areas of Thai fabric, I could have least expected to have "army like" attitude in staff of a 5* hotel where we as guests pay a premium to ensure we also get a premium service. Whilst the staff took measures to correct my disappointment at the allotted rooms and switched us to a room that was fitting our expectation of a "Residence" style room, I believe this could have easily been addressed at the point of checking in. I believe that some signs of colour/nationality based discrimination is silently emerging in these hotels and in Thailand in General where "WHITE" skin is given top priority and a sense of staff going out of their way to make that "WHITE" skin feel comfortable and welcome. However, if you are dark skinned you seem to be "prematurely judged as a"trouble maker" or someone they are surprised to see in such an establishment however wealthy, kind hearted or honest you may be. Also AGODA booking steps does not give emphasis to customers on how many Adults/Children you are booking for only to be surprised with a confirmation that presumes how many people allowed in the confirmation with this being my second time falling a victim of this abnormally.
very good suite for family stay!”
Great Hotel Facilities & Excellent Services”
Since we are travelling with our baby daughter, we decided to get a suite with cooking facilities from a reputable hotel brand. Conrad Resident did not disappoint us. Firstly, the suite is spacious and very well maintain. The housekeeping never failed to keep the suite clean, replenish the toiletries and clean up the whole kitchen including the pots and pans (especailly after cooking for our daughter meal). Though it not in the heart of the city, but it's still pretty convenient and safe neighbour with several good restuarants.
Overall service is good. Location is ideally to go for all my meetings.
Hotel with convenience at its doorstep”
staff should ensure where their residents are heading before calling for taxi and negotiating the fare.
Room is fine and Location is BAD.”
No free internet. Otherwise is ok. The hotel is quite deep in from the main road. Its a quiet place to stay ideal for couple who like quiet and private. Small shopping complex beside (Burgle King)and a small supermarket inside.
good for family BUT chargeable WIF n Lan cable”
nice hotel but no wifi and lan cable as have to pay these day who charges for cable lan crazy and i think its too far to station and the door man bell man not helpful in service to help us on the shuttle to the BTS conceriage is very good to recover it house keeping keep ringing the bel everymorning at 9 am to clean up keep waking us up after telling her to stop come back later.
Great location and beautiful pool”
The hotel has a supermarket and several cafes to choose from that are located within the compound. The room size was very good and the convinience of having a washing machine is too good to pass up.
espacio y localización, no limpieza.”
Estuvimos alojados en la parte de Conrad Residences, muy cómodo porque teníamos dos habitaciones con un cuarto de estar en el centro y una cocina. La localización del hotel es muy buena, a unos 5/10min del skytrain,que es la mejor manera de moverse en BKK. Además, en la misma torre del hotel hay un centro comercial con supermercado, farmacia...muy cómodo si viajas con niños. Los restaurantes del hotel son buenos, el desayuno fabuloso. La única pega que le pongo es la limpieza de las habitaciones. Aparentemente están muy limpias pero en nuestra cocina vimos todos los días varias cucarachas pequeñas y otros bichitos, uno de los días también una mini cucaracha en el bano. Nos iban a cambiar de habitación pero al final nos dio pereza hacer maletas otra vez para uno o dos días más así que les dijimos que limpiaran en profundidad. Aun así seguía habiendo pequeños intrusos en la cocina. Esto es en la parte de las residencias, no creo que sea así en el hotel ya que las habitaciones no tienen cocina.
Aardig om een eigen appartementje te hebben. Slaapkamer los is prima. Goed schoon. Keuken heeft de basics.