Excellent hotel”

We had a king deluxe corner room which did not disaapoint. The staff were friendly and the hotel accomdated our request for an early check in and late check out without any issue which accomodated our flight in and out. We arranged a desert safari through the hotel. I highly reccomend this - it was an experience of note and fantastic value at AED 300 per person. The location of the Conrad is on the doorstep of the metro train and wow what a convenience. This option is much quicker than taking a taxi around the city. I highly recommend this hotel as it delivered on location, cleanliness, value for money, staff friendliness and great facilities.

fantastic stay”

my stay was impeccable, with great hotel staff & great room. to make it even more perfect for our special celebration, conrad arranged a surprise for us. this is exceptionally warm to wrap up our long day. i would definitely stay again when i visit dubai again =)

Perfect ”

I like this hotel so much and this is not my first time here, one of my favorite hotel in dubai. Convenient location, clean hotel, spacious enough rooms with comfortable bathrooms. Nice , greenery swimming pool area with big pool and comfortable chaise lounges. I like their spa and gym as well. Thanks to the hotel staff they are very friendly and always willing to help , especially to Mr. Ihab Mounir in front office , who an excellent professional and perfect took care of us so we felt like we are kings. So next time i will definitely stay at this hotel without any hesitations.

When the training wheels come off it will blossom”

The hotel opened several weeks before our stay. There were still areas unfinished and unavailable: including an amazing looking spa centre. Some of the staff appeared to still be learning the ropes when it came to their roles and responsibilities. Experienced a billing problem which was promptly fixed after it was highlighted. So close to the Dubai metro means most of Dubai is only a short train or taxi ride away. Swimming pool area is small by similar hotel standards, and it's setup doesn't make you want to stay very long. One of the best buffet breakfasts ever is available every morning. Room has great large picture windows over looking Dubai. Internet was free to all guests at this time. DVD player would have been good in the room, but other room features are what you would expect from this chain. There are nicer hotels of competitor chains advertising this standard that may be worth a look at when deciding.

A Pleasant Stay and a Good Trip to Dubai”

Overall satisfactory, the room conditions are very clean, location is good as it's near the biggest Dubai shopping centre, Dubai Mall. Taxis are readily available at reasonable rate. The bus stand and Metro is also just a short walk away, excellent ! One suggestion is the hotel needs to invest a scanning machine as the hotel staff insisted to open the luggage to inspect due to requirement of authorities for luggage to be kept there. Furthermore, maximum time duration for luggage to be stored was only 3 hours. This is abnormal and unfriendly.

Central Location to world trace centre”

It was great to experience exclusive and luxury hotel in dubai. The staff is friendly and welcoming for all the guest. However, the dinning is expensive and over charge. they have pool side bar in the hotel. A lot of out comer spending night live overthere.

Fantastic”

A fantastisk stay. The hotel is really luxurious and the staff is really Auning to please I did not go to the Spa myself, bur according to my wife it was one of the best she'd been to I will definitely consider Conrad for our next visit!

Frequent visitor ”

We have visited conrad 3 times; its am amazing hotel; this time we booked with no breakfast because it was alittle expensive; i wish they would consider having free breakfast for frequent visitors

Worst Experience Ever. Not a Sound Proof Hotel. Noisy Housekeepers. Manager Mr Shaaban Ruthless.”

The building is the only pro. Miserable since day one. Booked a family room only to get a two rooms with a door inbetween upon arrival. All 5 star hotels on Sheik Zayed has a living room and kitchenette. They said if we wanted one with a living room or kitchen to pay additional $2130. Had to pay cos we had no choice. When my family left 3 weeks later decided to stay back and rest. My agent extended my stay with same card used by making another reservation on Agoda. Went to confirm the reservation only for Conrad to tell me my name was not on the reservation and wouldn't honour my stay to have my Agent change name with Agoda. He did. I kept going to check and they said it wasn't reflecting my name. I was harassed for days and finally one of the receptionist said to connect me to Agoda thinking it was a courtesy call. Expected their reservations to at least follow up since I was a guest but they didn't. Upon change I was asked to come move to new room and was charged $300 phone bill 😡😡

Excellent location and view ”

It was excellent location with access to all main areas in Dubai.. Plus it is very close to most of coffee shops.. Metro just on the main entrance and Rooms are beautiful with excellent service

Big rooms”

Very spacious with nice bathrooms, thos we didnt get a nice view but its not an issue. They are very nice when we ask something, very polite staff aswell. We also used the pool and gym and it was good. Very near to a mini mart and restaurants. Near also to Dubai mall and easy metro access.

a great hotel in Dubai”

An outstanding 5 star hotel in Dubai. Great location. Really loved the food and the bar with cigars and great scotch were outstanding. Will love to return there on my next trip

we had a lovely stay here.”

the hotel is clean the rooms are big and it is centrally located. perfect for our stay in dubai.

Fantastic Hotel & Service”

Excellent, overall staff are friendly and nice, location is good to move around Dubai town.

Good Stay at Conrad”

Room was OK. Free wifi Metro station is 1 min walk Easy to go to Dubai Mall, Mall of Emirates and airport by Metro

MetroStation right in front of hotel ”

They were kind enough to let us check in earlier. The hotel is located right in front of World Trade Centre Metro Station, but metro in Dubai is not very convenient, usually you need to change for bus or walk after Metro

Foul smell from ventilation in bathroom ! ”

There was a bad smell from the ventilation in the bathroom. Surprising being a new hotel ! Also I got a mini bar bill which I never consumed ! Being a 5 star didn't expect this from a name like Conrad !

we love this hotel in Dubai.”

this was the second time we stayed here in dubai everything was perfect and we really enjoyed our stay here, would definitely stay here again .

Great stay”

One of the best staying this year in dubai comparing with other 5 stars hotels in the area

Close to Dubai WTC”

I stay here for 2 night. The room was very good condition. Hotel location is great opposite Dubai WTC with connecting way.