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Exterior view, Conrad Hong Kong in Hong Kong
King Bed, Conrad Hong Kong in Hong Kong
Lobby, Conrad Hong Kong in Hong Kong
Swimming pool [outdoor], Conrad Hong Kong in Hong Kong
Swimming pool, Conrad Hong Kong in Hong Kong
Fitness center, Conrad Hong Kong in Hong Kong
Fitness center, Conrad Hong Kong in Hong Kong

Removed from saved list

8.8

Excellent

2,106 reviews

2,106 reviews

View18
Housekeeping12
Breakfast10
See map
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Giga Sports
70 m
Kent & Curwen
90 m
Kelly & Walsh
90 m
Tod's
90 m
Pacific Custom Tailors
90 m
Popular landmarks
Victoria Peak (The Peak)
1.6 km
Hong Kong Skyline
1.9 km
Tsim Sha Tsui East
2.4 km
Victoria Harbour
2.7 km
Ocean Park Thrill Mountain
4.7 km
Closest landmarks
Bonhams Auction House
110 m
Wise Kids
120 m
Hong Kong Records
120 m
Chinese Arts & Crafts
120 m
Consulate of Ireland
130 m

Conrad Hong Kong

Pacific Place, 88 Queensway , Hong Kong Central, Hong Kong, Hong Kong SAR, China, - See map

Get the added peace of mind that comes with Hilton CleanStay, when you book a stay here. Strategically situated in Hong Kong Central, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Victoria Peak (The Peak). Massage, restaurant and hot tub are among the special facilities that will enhance your stay with on-site convenience.

Highlights

230 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Hilton CleanStay

Clean and Ready for you

Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Steamroom
Workout and Leisure
Fitness center
Swimming pool [outdoor]
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Check-in/out [express]

Fitness center

Swimming pool [outdoor]

Luggage storage

Hot tub

This property is in high demand!

6 travelers have booked today.

Value for money8.1
Distance to city center2 km
Location rating9.1
Nearest airportHong Kong International Airport (HKG) - Hong Kong SAR, China
Distance to airport25.7 km

Rooms available at Conrad Hong Kong

Excellent
Room comfort & quality

8.8

King Presidential Suite
...
  • Room size: 234 m²/2519 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Twin Executive Harbour Suite
...
  • Room size: 70 m²/753 ft²
  • Harbor view
  • 2 single beds
Enter dates to see prices
King Bed Deluxe Room
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
King Executive Harbour Suite
...
  • Room size: 70 m²/753 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Twin Executive Peak View Room
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
King Executive Peak Suite
...
  • Room size: 70 m²/753 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
King Chairman Suite
...
  • Room size: 123 m²/1324 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
King Executive Harbour View Room
...
  • Room size: 42 m²/452 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Twin Executive Harbour View Room
...
  • Room size: 42 m²/452 ft²
  • Harbor view
  • 2 single beds
Enter dates to see prices
King Executive Peak View
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What dining options are provided at Conrad Hong Kong?

Start out your day with Conrad Hong Kong's accessible cuisine and food options which includes an array of options such as Asian cuisine, Buffet in restaurant,and Chinese cuisine for you to choose from.

Does Conrad Hong Kong offer airport transfer?

Conrad Hong Kong provides airport transfer service upon request with an additional fee of 135 HKD in local currency. To request, check the box on the booking form just before the payment page.

Does Conrad Hong Kong have a fitness center?

Conrad Hong Kong features free 24-hour fitness center that is handily located at the tip of your finger, allowing you to get your daily workout in at any hour of the day so you can spend your holiday break the way you want. For more details, please contact the property for more information.

Does Conrad Hong Kong provide laundry services?

Yes! Conrad Hong Kong offers laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite outfits clean and fresh all throughout your vacation. Please contact the property for more information.

Is car parking available at Conrad Hong Kong?

Conrad Hong Kong has car park nearby with charges applied for travelers traveling with vehicles to take full advantage when staying at this property. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

What precautions does Conrad Hong Kong take in terms of hygiene, safety, and cleanliness?

Conrad Hong Kong satisfy our mandatory standard for cleanliness and safety by supplying hand sanitizer and daily disinfection in common areas. This property also comes equipped with doctor/nurse on call, sterilizing equipment, free face masks, staff trained in safety protocol, first aid kit, temperature check for guests and staff, and body thermometer for all rounded safety precautions and hygiene protocols.

Does Conrad Hong Kong provide an option for contactless check-in and check-out?

At Conrad Hong Kong, customers can take part in contactless check-in and check-out option offered by this property for your benefit and safety.

What attractions are in close proximty of Conrad Hong Kong that are in walking distance?

While residing at Conrad Hong Kong, start off your trip by exploring the nearest attractions that are within close proximity to the property which include King & Country, DG, and Great Food Hall.

How long do guests usually stay at Conrad Hong Kong?

Verified past guests that have stayed at Conrad Hong Kong had an average nightly stay of 2 nights at this property.

What is the verified guest review consensus about Conrad Hong Kong's spa?

64.0% of our past guest testimonials have given a positive review and remarks about this property's spa. You can look up on more detailed customer reviews, and comments for Conrad Hong Kong down in the review section.

What do local visitors think about Conrad Hong Kong?

Verified local travelers that have stayed at this property have given Conrad Hong Kong an average rating of 9.1. You can look up on more in depth customer testimonials, and remarks for this property down in the review section.

What people love about Conrad Hong Kong

  • 10

    Exceptional
    Spaciousness

    "Spacious room, clean, comfy bed."

    Hoi

    |

    May 14, 2023

  • 9.6

    Exceptional
    Staff 

    "Great location, Fantastic service, Helpful staff, Clean rooms"

    MARIA

    |

    April 10, 2023

  • 10

    Exceptional
    Location

    "Lovely hotel in a great location of HK, with family friendly amenities."

    Vanessa

    |

    July 16, 2023

Overall rating:

8.8

Excellent
2,106 reviews
Cleanliness
9.1
Facilities
8.6
Location
9.1
Read all reviews >
What travelers say they love:
Prime location, Specious rooms and exceptionally clean.
Shlomi from Hong Kong SAR, China
Family with young children
More about Conrad Hong Kong

More about Conrad Hong Kong

Experience Unmatched Luxury and Convenience at Conrad Hong Kong

Conrad Hong Kong, a 5-star hotel located in the heart of Hong Kong, offers unparalleled luxury and convenience to its guests. With a wide range of facilities, including 24-hour room service, shops, coffee shop, bar, laundry service, restaurant, safety deposit boxes, airport transfer, tours, valet parking, concierge, air conditioning, bathrobes, daily newspaper, in-house movies, hair dryer, television, mini bar, balcony/terrace, satellite/cable TV, massage, hot tub, fitness center, sauna, steam room, outdoor pool, poolside bar, Wi-Fi in public areas, car park, designated smoking area, refrigerator, executive lounge access, dry cleaning, express check-in/check-out, car hire, luggage storage, shared lounge/TV area, daily housekeeping, fireplace, gift/souvenir shop, taxi service, ticket service, beach access, breakfast buffet, continental breakfast, car park charges applied, free fitness center, and 24-hour fitness center, guests are sure to have a memorable and comfortable stay at Conrad Hong Kong.

Luxurious Room Types at Conrad Hong Kong

Conrad Hong Kong offers a range of luxurious room types to cater to the needs of every traveler. These include the Deluxe Room Twin Bed, King Bed Deluxe Room, King Chairman Suite, Deluxe Peak View, Deluxe Room Harbor View, Executive Harbour Suite, Executive Harbour View Room, Executive Peak Suite, Executive Peak View, Imperial Suite, Presidential Suite, Accessible Room, Deluxe Peak View, Deluxe Room Harbor View, Executive Harbour Suite, Executive Harbour View Room, Executive Peak View Room. Each room is designed to provide maximum comfort and luxury to guests, ensuring a memorable stay at the hotel.

Discover the Best of Hong Kong from Conrad Hong Kong's Prime Location

Conrad Hong Kong's prime location offers easy access to some of the city's most iconic landmarks and attractions. Take a leisurely stroll through the lush greenery of Hong Kong Park or explore the vibrant nightlife scene at Lan Kwai Fong. For a day trip, hop on a ferry to Cheung Chau Island and soak up the sun on its pristine beaches. Shopaholics can indulge in luxury retail therapy at the nearby IFC Mall, while foodies can savor a variety of cuisines in the trendy Soho district. The hotel is also conveniently located near the Hong Kong Macau Ferry Terminal, making it an ideal base for exploring the region. For a relaxing escape from the hustle and bustle, head to the tranquil Hong Kong Zoological and Botanical Gardens just a short walk away. With so much to see and do, Conrad Hong Kong is the perfect starting point for your Hong Kong adventure.

Excellent Service and Clean Rooms at Conrad Hong Kong

Guests rave about the exceptional service at Conrad Hong Kong, with staff consistently described as friendly, helpful, and professional. The breakfast buffet is also a standout feature, with many guests praising the quality and variety of food. Rooms are consistently described as clean, comfortable, and well-maintained. The hotel's prime location is also a major plus, making it easy for guests to explore all that Hong Kong has to offer. Overall, Conrad Hong Kong is the perfect choice for travelers looking for a luxurious and memorable stay in the heart of the city.

Experience Unmatched Comfort and Service at Conrad Hong Kong

Conrad Hong Kong in Hong Kong, Hong Kong SAR, China is a luxurious hotel that consistently receives high praise from its satisfied guests. With an impressive overall rating of 8.7, it is evident that guests are impressed with the hotel's exceptional cleanliness, prime location, and attentive staff. The hotel's facilities are also highly rated, with a score of 8.6, providing guests with all the amenities they need for a comfortable and enjoyable stay. The hotel's dining options are also highly regarded, with a score of 8.2, ensuring that guests can indulge in delicious cuisine during their stay. Although the hotel is luxurious, guests feel that they receive excellent value for their money, with a score of 8.1 for value. Overall, the Conrad Hong Kong offers a top-notch experience that guests rave about, with a score of 8.8 for comfort and 9.1 for location, making it the perfect choice for travelers seeking unmatched comfort and service.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Breakfast

29 mentions

Housekeeping

19 mentions

View

18 mentions

Internet

14 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Dutch
  • Filipino
  • French
  • German
  • Italian
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Access
  • Allergy-free rooms
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Microwave
  • Telephone
  • Wi-Fi [charges apply]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Buffet
Restaurants on site
Brasserie on the Eighth
  • Cuisine: French
  • Menu: Buffet, A-la-carte
Golden Leaf
  • Cuisine: Asian, Chinese
  • Menu: Buffet
Nicholini's
  • Cuisine: Italian
  • Menu: Buffet, A-la-carte
Garden Cafe
  • Cuisine: Asian, International
  • Menu: Buffet, A-la-carte
Lobby Lounge
  • Cuisine: Asian
  • Menu: Buffet, A-la-carte

Location

Pacific Place, 88 Queensway , Hong Kong Central, Hong Kong, Hong Kong SAR, China,
Exceptional
Location

9.1

Airports
  • Hong Kong International Airport (HKG) - Hong Kong SAR, China
    25.7 km 34 min drive
  • Shenzhen Bao'an International Airport (SZX) - China
    53.9 km
Public transportation
  • 金鐘港鐵站 Admiralty MTR Station (Hong Kong Central)
    200 m
  • Admiralty MTR Station
    200 m 7 min walk
Hospital or clinic
  • Quality Healthcare
    310 m
Shopping
  • Ladies Market
    4.6 km
Convenience store
  • 7 Eleven
    300 m 4 min drive
Cash withdrawal
  • ATM
    180 m 9 min walk

What's nearby

Popular landmarks
  • Victoria Peak (The Peak)
    1.6 km
  • Hong Kong Skyline
    1.9 km
  • Tsim Sha Tsui East
    2.4 km
  • Victoria Harbour
    2.7 km
  • Ocean Park Thrill Mountain
    4.7 km
  • Nan Lian Garden
    8.0 km
  • Hong Kong Disneyland
    13.4 km
  • Lantau Island
    23.1 km
  • Ngong Ping 360
    23.4 km
  • Tian Tan Buddha (Big Buddha)
    26.9 km
Nearby landmarks
  • Giga Sports
    70 m
  • Kent & Curwen
    90 m
  • Kelly & Walsh
    90 m
  • Tod's
    90 m
  • Pacific Custom Tailors
    90 m
  • Vivienne Tam
    100 m
  • King & Country
    100 m
  • Bonhams Auction House
    110 m
  • DG
    110 m
  • Great Food Hall
    110 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Getting around
  • Airport transfer fee135 HKD
  • Distance from city center2 km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)354 HKD
  • Daily Internet/Wi-Fi fee15 HKD
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors22
  • Number of restaurants5
  • Room voltage220
  • Year property opened1990
  • Most recent renovation2013
Parking
  • Daily parking fee600 HKD

Property announcements

Free room upgrade (Deluxe room to Harbour view room) is subject to availability.
Late check out is subject to availability.

Child under 18 years old can stay free when sharing a bed with parent(s). Maximum occupancy per room applies. For triple occupancy, extra bed and/or breakfast charge will be required. Please contact Hotel for more information.

Reviews of Conrad Hong Kong from real guests

Provided by verified guests of Agoda
8.7
Cleanliness9.1
Facilities8.6
Location9.1
Room comfort and quality8.8
Service8.9
Value for money8.1
High score for Hong Kong
Rating
9+ Exceptional (276)
8-9 Excellent (131)
7-8 Very Good (105)
6-7 Good (32)
<6 Below Expectation (46)
Time of the year
Mar - May (101)
Jun - Aug (176)
Sep - Nov (129)
Dec - Feb (184)

Show reviews that mention 

Showing 590 verified guest comments
12345
10.0
Exceptional
Morne from Hong Kong SAR, China
Family with young children
Deluxe Room Twin Bed
Stayed 2 nights in December 2021

Christmas Staycation ”

We stayed at the Conrad for 2 nights over Christmas. Checking in was quick and the staff was efficient and helpful. The rooms were clean, and the views from our room was amazing. We enjoyed a nice Christmas dinner at the Garden Café. The dinner buffet was lovely and there was a lot to choose from. The hotel`s facilities are great, with a fully functional gym and a heated swimming pool for those who want to swim in the heart of the winter. The hotel is centrally located and close to shops, parks, and the Zoological gardens. My only complaint will be the TV. Not much to choose from, 3 movie channels with the rest just news feeds. But our stay was lovely and very enjoyable.

Reviewed December 27, 2021

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10.0
Exceptional
Joseph from Taiwan
Couple
King Deluxe Peak View
Stayed 2 nights in December 2022

Great Stay”

The Conrad maintains the feel of a classic 5-star hotel. There are some areas where it feels a bit dated, but the service, location, and the overall feel remains great. This was a great change of pace from the bevy of "ultra" modern hotels that seems to be the trend now. Concierge and front desk was top notch. Thanks.

Reviewed December 19, 2022

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Dear Joseph, Thank you for kind review to Conrad Hong Kong and leaving a 5 star review to us! We are thrilled to learn that you have enjoyed the stay and the overall experience at the hotel. We appreciate your kind word to our team members as your compliment motivates our us to strive and provide the best experience to our guests. We hope to see you again soon! Best Regards Jan Jansen General Manager

Responded January 03, 2023
Conrad Hong Kong
10.0
Exceptional
Shu from Hong Kong SAR, China
Couple
Deluxe Room Twin Bed
Stayed 12 nights in May 2022

One of the best luxury hotels in HK”

Extremely pleasant, helpful and thoughtful staff from entire Conrad Hotel team from reception to restaurants, concierge, health club and house keeping. The rooms are spacious, clean and well equipped with very nice open views. The location is extremely convenient for public transport and to the central business district. Easy walking distance to everywhere including a variety of eateries, shops and supermarkets.

Reviewed May 22, 2022

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Dear Shu, Heartfelt thanks for visiting Conrad Hong Kong and your great review! We are thrilled to learn that you have a wonderful staycation at our hotel. We also appreciate your kind words to us, as your compliment motivates us to strive and provide the best experience to our guests. We wish to welcome you for another memorable stay again in the near future! We look forward to seeing you again soon! Best Regards Jan Jansen General Manager

Responded May 26, 2022
Conrad Hong Kong
9.6
Exceptional
VALERY from Belgium
Solo traveler
King Deluxe Peak View
Stayed 3 nights in December 2022

So convenient and spacious ”

Convenient access from the shopping mall, big rooms, nice views. Staff moved me to one of the most quiet rooms I've ever stayed in that made a world of difference after a very noisy first room. I guess not all rooms are equivalent so do not hesitate asking and I'd suggest avoiding rooms close to elevators perhaps. Apart from that, everything is great, shower and toilet a bit outdated but tons of space and a great bed. I'll stay again.

Reviewed December 12, 2022

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Dear Valery, Heartfelt thanks for staying with us and thank you for your kind review to Conrad Hong Kong! We will review the areas mentioned to optimize our service offerings to provide the best experiences to you and our guests. We hope to see you at the hotel soon! Best Regards Jan Jansen General Manager

Responded January 03, 2023
Conrad Hong Kong
10.0
Exceptional
Shlomi from Hong Kong SAR, China
Family with young children
King Deluxe Peak View
Stayed 1 night in December 2022

Great stay at the Conrad”

Prime location, Specious rooms and exceptionally clean.

Reviewed January 02, 2023

See room deals

Dear Shlomi, Thank you for kind review to Conrad Hong Kong and leaving a 5 star review to us! We are thrilled to learn that you have enjoyed the stay at the hotel. We appreciate your kind word to our team members as your compliment motivates our us to strive and provide the best experience to our guests. We hope to see you again soon! Best Regards Jan Jansen General Manager

Responded January 03, 2023
Conrad Hong Kong
10.0
Exceptional
Shlomi from Hong Kong SAR, China
Family with young children
King Deluxe Peak View
Stayed 1 night in December 2022

Great stay”

Excellent hotel on a prime location. Rooms are specious compared to other hotels in Hong Kong.

Reviewed December 29, 2022

See room deals

Dear Shlomi, Thank you for kind review to Conrad Hong Kong and leaving a 5 star review to us! We are thrilled to learn that you have enjoyed the stay at the hotel. We appreciate your kind word to our team members as your compliment motivates our us to strive and provide the best experience to our guests. We hope to see you again soon! Best Regards Jan Jansen General Manager

Responded January 03, 2023
Conrad Hong Kong
10.0
Exceptional
George from United States
Couple
King Deluxe Room Harbor View
Stayed 5 nights in December 2022

First class”

Lovely place. Harbor view is fantastic. Worthy of 5 stars.

Reviewed December 19, 2022

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Dear George, Thank you for kind review to Conrad Hong Kong and leaving a 5 star review to us! We are thrilled to learn that you have enjoyed the stay and the overall experience at the hotel. We appreciate your kind word to our team members as your compliment motivates our us to strive and provide the best experience to our guests. We hope to see you again soon! Best Regards Jan Jansen General Manager

Responded January 03, 2023
Conrad Hong Kong
9.6
Exceptional
Richard from Hong Kong SAR, China
Couple
Deluxe Room Twin Bed
Stayed 2 nights in May 2022

Conrad 2-night/3-day staycation review”

Had a very good visit. Dinner at Nicholini's was superb. And the barman in the Pacific Bar is very good - he mixed the best whiskey sour I've ever had, and explained that it is also his drink of choice! Breakfast was good and service fairly quick. The only let-down was the Lobby Lounge bar - they did a good martini but the whiskey sour was below average. Nevertheless an overall score of 5 out of 5! Richard Allen

Reviewed May 20, 2022

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Dear Richard, Heartfelt thanks for visiting Conrad Hong Kong and your great review! We are thrilled to learn that you have a wonderful staycation at our hotel. We also appreciate your kind words to our restaurants, as your compliment motivates us to strive and provide the best experience to our guests. We wish to welcome you for another memorable stay again in the near future! We look forward to seeing you again soon! Best Regards Jan Jansen General Manager

Responded May 26, 2022
Conrad Hong Kong
9.2
Exceptional
Jan from Hong Kong SAR, China
Solo traveler
King Deluxe Room Harbor View
Stayed 1 night in September 2021

Great experience”

It was my first time to check in at the Conrad Hotel. I arrived at around 11:00am, but for some reason, I was told my check in time would be at 3:00pm. I had specified through Agoda that I would be arriving at around 11am. To be fair, I also didn't think of emailing after payment was deducted from my card. So, I felt a bit disappointed initially. But a nice lady stepped in to immediately attend to my concerns about time arrangement and the next thing I knew, my room was already being prepared. And they did it with much finesse. When I reached my room on the 57th floor, I got a jaw-dropping, unobstructed view of Victoria harbour. I loved everything about my room from my comfy and cosy bed to my big bathroom (plus the free rubber duckie). Also, don't look around for physical menus because you'll find all the information you'll need on TV. So plus points for minimizing paper use. I also tried their in-room dining service and loved it! Will definitely come back.

Reviewed September 08, 2021

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Dear Jan, Thank you very much for staying with us and your candid review. We are thrilled to learn that you have had a great stay with us in terms of personalised service, stunning view from guestroom and food offerings. Our team looks forward to welcoming you back very soon! Best Regards Jan Jansen General Manager

Responded September 15, 2021
Conrad Hong Kong
10.0
Exceptional
Fong from Hong Kong SAR, China
Couple
King Bed Deluxe Room
Stayed 1 night in November 2021

Pleasant stay”

Nice service, clean and spacious room

Reviewed December 30, 2021

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Dear Fong, Thank you very much for staying with us and your great review. We look forward to seeing you again soon! Best Regards Jan Jansen General Manager

Responded December 31, 2021
Conrad Hong Kong
8.8
Excellent
james from Hong Kong SAR, China
Family with young children
King Executive Peak View
Stayed 1 night in December 2022

Easy location. Great if you are a shopper!”

Stayed in executive room, that was spacious and comfortable. Unfortunately the executive floor was not open, but evening cocktails were served in the lobby bar. Staff were generous with the G & T's. Good selection at breakfast buffet.

Reviewed January 09, 2023

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Dear James, Heartfelt thanks for staying with us and thank you for your candid review to Conrad Hong Kong. We will continue to optimize our service offerings to provide the best experiences to our guests. We hope to see you at the hotel soon! Best Regards Jan Jansen General Manager

Responded January 31, 2023
Conrad Hong Kong
9.2
Exceptional
Edward from United States
Family with teens
King Bed Deluxe Room
Stayed 5 nights in September 2021

Great and clean facilities and friendly staff”

Very convenient location. Facility is clean and very thoughtful to provide mask and sanitizer when check-in. There is still room for improvement on daily room cleaning service as it all depends on which staff does the room cleaning. In general it is still good. Staff are all very professional and friendly.

Reviewed September 24, 2021

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Dear Edward, Thank you very much for staying with us and your candid review. We wish to welcome you for another memorable stay again in the near future! Best Regards Jan Jansen General Manager

Responded September 24, 2021
Conrad Hong Kong
9.2
Exceptional
Kin from Taiwan
Business traveler
King Deluxe Peak View
Stayed 1 night in January 2020

Comfort With A Personal Touch ”

Flew into Hong Kong for an overnight business trip. Despite the late arrival at 8:45PM, I requested for a late checkout, which the front desk team extended the time from Noon to 3:00PM. Later, at 9:15PM, front desk staff was able to meet my request for a shoe shine to my dress shoes with a 1 hour turnaround. I needed a pair of scissors and front desk directed my request at 10:30PM to housekeeping, who subsequently delivered them to my room in 5 mins. The signature teddy bear and rubber duckie are both welcome sights.

Reviewed January 19, 2020

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Dear "Kin", Thank you for your gracious review of Conrad Hong Kong. I hope that our personalised service helped to create memories that will last long after your time with us. We look forward to welcoming you again at Conrad Hong Kong soon! Best regards Thomas Hoeborn General Manager Conrad Hong Kong

Responded February 17, 2020
Conrad Hong Kong
8.8
Excellent
Stephaniezy from Hong Kong SAR, China
Couple
King Deluxe Room Harbor View
Stayed 1 night in December 2021

Excellent”

everything is really good but the check out time is quite early and also check in time can be earlier too the breakfast is amazing and everything is really tasty the staffs are super nice and the house keeping sent things so quickly a really nice experience in this hotel and looking forward to stay here again soon.

Reviewed December 28, 2021

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Dear Stephaniezy, Thanks for your kind review to Conrad Hong Kong! We wish to welcome you for another memorable stay again in the near future! Best Regards Jan Jansen General Manager

Responded December 29, 2021
Conrad Hong Kong
9.2
Exceptional
Jing from China
Family with young children
King Bed Deluxe Room
Stayed 1 night in October 2021

Nice hotel”

Clean, friendly and comfortable

Reviewed October 09, 2021

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Dear Jing, Thanks for staying with us! We wish to welcome you for another memorable stay again in the near future! Best Regards Jan Jansen General Manager

Responded October 11, 2021
Conrad Hong Kong
8.4
Excellent
Gibson from Hong Kong SAR, China
Family with young children
King Executive Harbour Suite
Stayed 1 night in November 2020

Charging cables, Harbour View go higher floor”

Make sure to bring your own charging cable For Harbour View, make sure to get higher floor. 43rd floor was partially block by two buildings in front. Try at least 50th floor and above.

Reviewed December 02, 2020

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Dear “Gibson”, Thank you for choosing Conrad Hong Kong! We look forward to serving you once again in the near future. Best Regards, Thomas Hoeborn General Manager Conrad Hong Kong

Responded December 09, 2020
Conrad Hong Kong
9.2
Exceptional
Weng from Malaysia
Couple
King Bed Deluxe Room
Stayed 1 night in November 2019

Exceptional”

Great place

Reviewed September 16, 2020

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Dear "Weng", Thank you for choosing Conrad Hong Kong. We are delighted to know that you enjoyed your stay, as well as the hotel strategic location. We look forward to seeing you again soon for another inspired stay! Best Regards, Thomas Hoeborn General Manager Conrad Hong Kong

Responded September 18, 2020
Conrad Hong Kong
8.4
Excellent
HENDRIK from Hong Kong SAR, China
Family with teens
King Deluxe Room Harbor View
Stayed 1 night in December 2021

Breakfast ”

Breakfast buffet not that good. Few choices 😔

Reviewed December 27, 2021

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Dear HENDRIK, Thank you for staying with us. We would be much appreciated if you could share more comments you may have for us to optimise our service and offerings. We look forward to hearing from you. Best regards Jan Jansen General Manager

Responded December 28, 2021
Conrad Hong Kong
8.0
Excellent
ching from Hong Kong SAR, China
Couple
King Deluxe Peak View
Stayed 1 night in December 2022

Good”

Staffs are polite

Reviewed December 29, 2022

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Dear Ching, Thank you for kind review to Conrad Hong Kong! We are thrilled to learn that you have enjoyed the stay and the overall experience at the hotel. We appreciate your kind word to our team members as your compliment motivates our us to strive and provide the best experience to our guests. We hope to see you again soon! Best Regards Jan Jansen General Manager

Responded January 03, 2023
Conrad Hong Kong
7.2
Very good
Jirada from Thailand
Couple
King Bed Deluxe Room
Stayed 3 nights in November 2022

needs a good renovation”

hotel room is very old and not worth the price.

Reviewed November 16, 2022

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Dear Jirada, Heartfelt thanks for staying with us and thank you for your kind review to Conrad Hong Kong! We will review the areas mentioned to optimize our service offerings to provide the best experiences to you and our guests. We hope to see you at the hotel soon! Best Regards Jan Jansen General Manager

Responded January 03, 2023
Conrad Hong Kong
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