Conrad Macao

Estrada do Istmo. s/n Cotai, Cotai, Macau, Macau, 519020 - See map
5-star Hotel
9.0
Exceptional
/10
(2,408 reviews)See what guests said
Housekeeping20
Breakfast8
24-hour front desk4
select your datePlease enter your stay dates to see price
Conrad Macao

"We had a wonderful time and stay at Conrad Macau."

Cheuk H. - April 24, 2019

Two Queen Deluxe with Eiffel Tower View - Guestroom Conrad Macao
Lobby Conrad Macao
Lobby Conrad Macao
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Popular landmarks
Casino at Venetian Macao 570 m
Macau Tower Convention & Entertainment Centre 4.74 km
Grand Lisboa Casino 5.37 km
St. Dominic's Church 5.39 km
A-Ma Temple (Ma Kok Miu) 5.65 km
Largo do Senado (Senado Square) 5.87 km
Historic Centre of Macau 5.89 km
Monte Forte (Fortaleza do Monte) 6.09 km
Macao Museum 6.13 km
Ruins of St. Paul's 6.23 km
Nearby landmarks
Kids Cavern (Cotai Sands Central) 50 m
Sands Cotai Central Casino 60 m
Planet J 70 m
Cotai Strip Resorts 150 m
T Galleria By DFS, Macau, Shoppes at Four Seasons 250 m
The Shoppes at Cotai Sands Central 250 m
The Spectacle (MGM Cotai) 340 m
Plaza Casino 350 m
City of Dreams 360 m
Casino Venetian 380 m
9.0

Excellent

Location rating score

Exceptional location

This property is in high demand!

4 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Daily disinfection in common areas
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Property highlightsRead all 2,408 reviews
Exceptional reputation
Recommended by 100% of guests
Fantastic breakfast
95% positive mentions
Exceptional cleanliness
9.3 rating for cleanliness
Exceptional comfort
9.3 room quality and comfort

Thanks to the staff who made our stay exceptionally memorable and enjoyable - The lovely smile, the perfect service and warm welcome.

Cheuk H. | April 24, 2019

Nice hotel with nice service,easy to go to shopping mall and clean and tidy ,

wING S. | April 12, 2017

From the rooms to facilities it was all good and worth every penny.

Antonio V. | August 22, 2019

Receptionist (Ms. Reese) was very accommodating and was helpful.

Antonio V. | August 22, 2019

a cute rubber ducky in the bath tub was a very nice touch 😁

Antonio V. | August 22, 2019

rooms are big and nice toiletries and small gifts.

Serena L. | June 14, 2019

  • Free airport transfer

  • Daily housekeeping

  • Currency exchange

  • Room service [24-hour]

  • Bar

Your dates are popular among travelersUsers are booking a place in Macau every 4 minutes on Agoda.com
Value for money8.6
Distance to city center1.0 Km
Location rating9.0
Nearest airportMacau International Airport (MFM) - Macau
Distance to airport1.7 km

Rooms available at Conrad Macao

9.3
Exceptional
Room comfort & quality
King Deluxe Suite
King Deluxe Suite
...
  • Room size: 104 m²/1119 ft²
  • Pool view
  • 1 king bed
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Two Queen Junior Suite
Two Queen Junior Suite
...
  • Room size: 78 m²/840 ft²
  • Pool view
  • 2 queen beds
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King Premier Suite with Eiffel Tower View
King Premier Suite with Eiffel Tower View
...
  • Room size: 156 m²/1679 ft²
  • City view
  • 1 king bed
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King Premier Suite
King Premier Suite
...
  • Room size: 156 m²/1679 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Presidential Suite
Presidential Suite
...
  • Room size: 258 m²/2777 ft²
  • City view
  • 1 king bed
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Two Queen Deluxe Suite
Two Queen Deluxe Suite
...
  • Room size: 104 m²/1119 ft²
  • Pool view
  • 2 queen beds
Enter dates to see prices
Two Queen Deluxe with Eiffel Tower View
Two Queen Deluxe with Eiffel Tower View
...
  • Room size: 52 m²/560 ft²
  • City view
  • 2 queen beds
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Two Bedroom Chairman Suite
Two Bedroom Chairman Suite
...
  • Room size: 298 m²/3208 ft²
  • Pool view
  • 1 king bed
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King Deluxe
King Deluxe
...
  • Room size: 52 m²/560 ft²
  • Pool view
  • 1 king bed
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King Club Suite
King Club Suite
...
  • Room size: 98 m²/1055 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

Does Conrad Macao offer hand sanitizer?

Hand sanitizer is available at Conrad Macao Cotai Strip.

How frequently are common areas disinfected at Conrad Macao?

Common areas of Conrad Macao Cotai Strip are disinfected daily.

Does Conrad Macao offer contactless check-in and check-out?

Conrad Macao Cotai Strip has online, unmanned, or self-service check-in to reduce human contact and avoid cross infection.

Do staff at Conrad Macao wear face masks?

Staff at Conrad Macao Cotai Strip wear face shields and/or masks for guests’ safety.

Is there physical distancing on the premises?

Social distancing measures are enforced in common areas.

What time is check-in and check-out at Conrad Macao?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Conrad Macao?

Conrad Macao Cotai Strip is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the Let us know what you need section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Conrad Macao Cotai Strip also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Conrad Macao Cotai Strip has a car park available for guests. Car parking is free for guests. If you're looking for an easy way to get around Macau with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Conrad Macao?

Conrad Macao Cotai Strip does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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Explore the neighborhood

What people love about Conrad Macao

  • 9.6
    Exceptional
    Breakfast

    "Nice breakfast and gym, sauna facilities."

    Gerad

    |

    March 24, 2019

  • 10.0
    Exceptional

    "I love every facilities of this hotel."

    JAKAPONG

    |

    January 7, 2019

  • 10.0
    Exceptional
    Breakfast

    "Huge room and excellent breakfast."

    Emma

    |

    March 21, 2019

Property ranking|Compared to 103 Macau properties
See all rankings
Room comfort score
9.3/10
Service score
9.3/10
Room size
91 sqm.
Cleanliness score
9.4/10
Better than
94
%
of Macau properties
Better than
90
%
of Macau properties
Bigger than
90
%
of Macau properties
Better than
89
%
of Macau properties
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Overall rating:
9.0
Exceptional
2,408 reviews
Cleanliness
9.3
Facilities
8.8
Location
9.0
Read all reviews >
What travelers say they love:
Friendly staff high quality comfortable bed
Supika from Thailand
Business traveler
More about Conrad Macao

More about Conrad Macao

If what you're looking for is a conveniently located hotel in Macau, look no further than Conrad Macao. The city center is merely 1.0 Km away and the airport can be reached within 7 minutes. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to The Londoner Macao, T Gallery Macau, Shoppers at Four Seasons, The Shoppes at The Londoner Macao.

Simply put, all the services and amenities you have come to expect from Hilton Worldwide are right in the comfort of your own home. To name a few of the hotel's facilities, there are 24-hour room service, free Wi-Fi in all rooms, casino, 24-hour front desk, facilities for disabled guests.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the Conrad Macao the perfect base from which to enjoy your stay in Macau.

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Most talked about facilities

Housekeeping
46 mentions
Swimming Pool
31 mentions
Breakfast
20 mentions
Internet
20 mentions

What they offer

10.0
Exceptional

"Splendid services and happy stay in Conrad."

Dulcie

|

January 22, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Grand Orbit
Menu:A-la-carte
Dynasty 8
Cuisine:Asian
Menu:Buffet
Conrad Lounge
Cuisine:American
Menu:Buffet

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Conrad Macao from real guests

Overall rating
9.0
Exceptional
From 2408 reviews
9.3Cleanliness
9.3Service
9.2Room comfort and quality
Agoda Reviews (1933)Booking.com Reviews (475)
Rating via Agoda9.0
/
10
Cleanliness9.3
Facilities8.8
Location9.0
Room comfort and quality9.3
Service9.3
Value for money8.6
High score for Macau
Rating
9+ Exceptional (798)
8-9 Excellent (328)
7-8 Very Good (231)
6-7 Good (50)
<6 Below Expectation (41)
Time of the year
Mar - May (283)
Jun - Aug (535)
Sep - Nov (292)
Dec - Feb (338)
Don't miss out!Users are booking a place in Macau every 4 minutes on Agoda.com
All guests (1933)
All room types
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Show reviews that mention 

Showing 1448 verified guest comments
12345
10.0
Exceptional
Alexander from Macau
Solo traveler
King Deluxe
Stayed 1 night in February 2017

Perhaps the best on that side of Cotai!”

I have officially stayed at the St. Regis, the Conrad Macao, and the Sheraton, all located right next to each other on the Cotai strip, across from the Parisian and Venetian. I must say, the staff is friendly, the rooms have a couch, the mini bar comes stocked, and they have a great in room dining menu with fair prices, making this hotel the number one of the three. St. Regis and Conrad Macao offer similar price options, but the St. Regis does not have a couch in the same type of room, like the Conrad. The Sheraton is a little cheaper than both, but lacks the couch AND no stocked bar in their rooms (you have to order room service). So if I had to rank the three, Conrad # 1, St. Regis in a close 2nd, and Sheraton third.

Reviewed February 19, 2017
10.0
Exceptional
Maria from Philippines
Couple
King Deluxe with Eiffel Tower View
Stayed 1 night in August 2012

“Luxurious Rooms! Excellent Service! ”

Luxurious Room and Outstanding Service!

my friend decided to celebrate her birthday in macau. when in macau, we normally stay at the venetian hotel but after reading the reviews of conrad hotel on tripadvisor, we decided to try it and booked 4 rooms. from the moment we arrived at conrad hotel, we received warm welcome from the helpful staffs of the concierge. at the reception, we were checked-in by ms vanessa, who is a very gracious and accommodating front desk supervisor. i was upgraded to a suite room and my friend who is celebrating her birthday was upgraded to a premier suite. we were overjoyed. thank you ms. vanessa for the wonderful surprise. the rooms were new, luxurious, clean, very spacious and tastefully decorated with modern furniture and fixtures. the colors were well coordinated. the rooms had first class finishings. the bathrobes were warm and very soft. the slippers were classy. the beds and pillows were very comfortable. the suite room had 3 tv sets while the premier suite had 4 (it had a private tv room). one can also watch tv while soaking on the bathtub. the mini bar had nespresso coffee maker. the room is also equipped with an ipad/ipod docking station. i congratulate the management of the hotel for successfully addressing all the needs of their guests. we can’t ask for more. everything we needed was there. the hotel had a very relaxing ambiance. when we were inside the room, we felt so relaxed that we just celebrated there and ordered champagne from room service. the view from the room was the city of dreams wherein the 3 hotels in its cluster had dancing lights all night. it was like watching the harmony of lights of hongkong the whole night. thank you to all the professional staffs of conrad hotel. from now on, conrad hotel will be our home in macau and we will definitely recommend this to all our friends from manila.

Reviewed August 27, 2012
9.7
Exceptional
Chee from Malaysia
Family with young children
Two Queen Deluxe with Eiffel Tower View
Stayed 4 nights in April 2013

Amazing hotel and very attentive staff”

Hotel was conviniently located in cotai strip. Just a bridge away from Venetian and right next to City of Dreams.

This is my first experience with Conrad Hotel. We were traveling with my 1 year old son and my wife is still breast feeding, so we take great care in finding a hotel that could provide us with a family friendly environment and also a freezer facility to help freeze the extra milk so that we could carry back Malaysia after our stay. We started of rough. We arrived at Macau about 6.30pm, I recalled clicked the 'Arrange transport' option when I booked the hotel but no one were there to pick us up. We catch a hotel shutter bus to get to the hotel. Upon arrival the bus stopped Conrad, nobody approach us for our luggage. We have to drag it while carrying our son, literally infront of Conrad only helps arrive. The check in were fast, we were lead to our room by a helpful staff . Once the door was open we were overwhelm by the smell of cigarettes, despite we requested for a non-smoking room. Lucky for us was quick to act and he called the front desk immediately to request a change of room. After a short wait of 5mins we were upgraded to a Premium Suites which is 3times bigger than the room we originally booked. We were satisfy and happy with the upgrade. The in room dining staff were very efficient, we requested the hotel to help us store my wife’s milk into the hotel’s freezer and everytime we called they respond within minutes. The front desk staffs are very helpful, whenever they see me walked pass with a map on hand, they will approach me & help to write down the location I wish to visit in mandarin, so the taxi driver could refer. They even help us make booking for restaurant we intended to dine in, even though the restaurant is not part of Conrad. Overall Im very impress with the services I received here in Conrad. Certainly looking forward to experience Conrad again.

Reviewed April 26, 2013
10.0
Exceptional
Edwin from Canada
Business traveler
King Deluxe
Stayed 6 nights in July 2013

A fantastic stay in Macao”

Comfortable room, Great Location, Great Service

The Conrad Macao hotel is a great hotel located in the Cotai strip. It is serious value for money especially on discount as the rooms are superb, the breakfast was great, and location is very central to food, shopping, and casinos. I would definitely stay here again, a great hotel.

Reviewed November 26, 2013
10.0
Exceptional
Joecelyn from Philippines
Group
King Deluxe with Eiffel Tower View
Stayed 3 nights in November 2012

very relaxing stay”

nice staff, fabulous hotel

If I made to rate Conrad, Macao, I would definitely give a 10/10. We were greeted by smiling staff showed up unexpected just few seconds after checking in, showed us one of the 2 rooms ( our other interconnecting room was not yet ready). To my surprise, this room I booked for my parents, was given an upgrade to a suite, thanks to you, my parents really appreciate for this kind gesture. After an hour, we were informed that the interconnecting room was ready, so my sister and I transferred our luggages. We had breakfast at Grand Orbit with plenty of choices. Everytime we were in the lobby, staff would greet us and ask hows our stay. . . never experienced such a concern from other 5 star hotels. Thanks Conrad for making our macau trip more enjoyable for the whole family.

Reviewed November 12, 2012
9.3
Exceptional
Stefan from United Kingdom
Couple
King Deluxe
Stayed 1 night in July 2012

Excellent hotel rooms in brand new complex”

Large room, comfortable and high quality

We checked-in on time at 3pm, and as is often the case in Macau, the lobby was very busy, with a short queue of people waiting to check in. We were greeted and made to feel very welcome by the excellent staff. Within less than five minutes, we were being pointed towards the elevators to our room. The layout is unconventional since the hotels in the Cotai Sands complex are connected to a mall and a casino, so it is not immediately obvious where the hotel ends and the luxury shopping begins. The room itself was very comfortable, modern and well-equipped. Huge comfortable bed, Nespresso machine, large flat-screen TV, curved sofa and coffee table. The swimming pool was very hard to see, being directly below the window. The large bathroom was beautifully decorated and fitted out in a classical but contemporary style. Some nice gifts - Conrad teddy bear and jar of candies. We had afternoon tea in the lounge bar, which was fine and in a great-looking setting, but they seemed a little short-staffed and we had to wait a little. But the food and drinks were great once they arrived. The swimming pool deck has several small pools with interesting shapes; some of them heated like a bath, and some of them pretty cold. Not really comfortable in either, and impossible to swim laps. The pool bar menu looked good, however. Ordering breakfast in the room was a particular treat, arriving early with amazing presentation and everything exactly as ordered. One American breakfast was more than enough to fill us both up. Overall, the service was outstanding by Macau standards, and the quality of the hardware was also very impressive indeed

Reviewed August 02, 2012
9.6
Exceptional
Berry from Netherlands
Couple
King Deluxe
Stayed 1 night in May 2017

Best customer service! ”

We've stayed at most of the hotels in Macao's Cotai strip but Conrad has provided us with the best customer service! We immediately got a room(even though we arrived early), got offered late check out(1pm, on a weekend!), a lovely birthday cake with handwritten card in our room as a surprise for my partner's birthday and several other little gestures which made us feel very welcomed. Conrad pool is nothing special compared to other hotels in the area but it's fine. We had a great stay!

Reviewed May 08, 2017
9.6
Exceptional
Yong from Malaysia
Family with young children
Two Queen Deluxe Suite
Stayed 1 night in September 2016

Marvelous, Exciting & Unforgettable”

Check in staff name Eric and concierge name Harland are very efficient and polite. Both the bell boys who send the luggage to our rooms are super polite too. For sure we will be back to Conrad if we are back to Macao again in future. We won't consider others hotels brand at all. But there's something quite disappointed us was one of the waitress at The Obit Restaurant (we can't get to see her name). Her attitude was super rude. We asked for coffee cup due to we didn't notice it was already set at the corner of our table. She answered us in very rude way's saying it's already here and with her eyes just looking at the cup which was set at the corner. Her reaction really irritates us and have condemned Conrad images. We would have given Conrad Staff review to 'Excellent' but due to her bad attitude we have choose 'Good' only.

Reviewed September 19, 2016
10.0
Exceptional
Kit from Hong Kong
Family with young children
Two Queen Deluxe
Stayed 1 night in August 2012

It was a nice weekend getaway!”

Friendly and helpful staff! nice, spacious room!

We spent 2 days and a night in Conrad. Like every Conrad around the world, it offers the best food and lodging you can think of! as for Conrad Macau, it's more than I expected. I booked a deluxe pool view with two queen beds. Traveling with my 3-year-old and with my hubby's coffee soaked trousers (accident happens when you travel with kids!), we just wanted to check in and get him changed! it was a busy Saturday, the room I requested was not available but the staff offered to upgrade us to a suite but we had to wait for an hour so that he could get the room ready! well, we didn't have much choice but to check our bag and went shopping for a new pair of pants for my hubby! It's a short walk to the nearby Venetian megamall. We were in awe to come across with all different kinds of performers, to name a few, we saw a group of ladies playing music by the fountain, magic show, balloon making clown! The hour passed so quickly with NO nagging and complaining from my 3-year-old! :) We were astonished to see our room which was huge! There's a TV room, a living room, a bedroom with a superior king bed, and a gigantic bathroom equipped with a full size massage tub and a shower room for the whole FAMILY! No kidding :) We went to the pool. There are 4 small pools in all located on the fourth floor. 3 of those are heated pool (a bit too warm for the weather but still nice) :) we had fun!! The only cons would be the hotel is still quite new, things are still runny not as smoothly as expected! with the friendly staff and poolside assistants, problems were kind of sorted out....

Reviewed August 22, 2012
9.3
Exceptional
benjamin from Hong Kong
Solo traveler
King Deluxe with Eiffel Tower View
Stayed 2 nights in July 2012

Latest addition to Macau”

Centrally located in Cotai, decent size rooms!

I was over in Macau for a couple of friend's birthday. We decided to try out Conrad as it has been recently completed. First impression of Conrad was positive. It gave me a very relaxed feel to the place and that's what i was after. We were greeted by the reception and the manager actually came and greeted us personally. The rooms are very large and the fittings are all quality stuff unlike so many hotels in Macau! The designer of this hotel paid a lot of attention to details and that is definitely a bonus for me. The only thing i find odd is the odd shaped pools... The whole pool consists of three parts and the generally feeling is each pool is small and the whole area is disconnected.. Overall, I loved Conrad and I would totally stayed there again..maybe I will sneak into Hardrock hotel's pool next time with my next stay;)

Reviewed August 10, 2012
9.3
Exceptional
Shiou from Malaysia
Couple
King Deluxe with Eiffel Tower View
Stayed 2 nights in June 2012

Beautiful hotel, excellent facility & service.”

energy saving led light, spacious room, very clean, provides very good tea/coffee. customer service is excellent.

stepped into conrad macao hotel, feel the warm and feel like vip. customer service officers are everywhere for any inquiry; very impressive. the room is big and very clean. we are provided with so many choice of tea beg and coffee brewer. the rest of the facilkities are standard. surprisingly we have earl grey tea beg here. the location is good; within walking distance to some other hotels and casinos. what surprise me is the water falls with design logos and welcome wordings; you must see it with you own eyes. as the hotel is within the vicinity with other 2 or 3 hotels, some facilities yet to complete. we had a technical problem in the room, what surprised was the front desk/customer manager came to attend the problem. we appreciate her prompt response and excellent service given to us; thank you ms venessa wong. for the 1st time, we feel at home away from home.

Reviewed June 21, 2012
9.7
Exceptional
Lo from Indonesia
Family with young children
Stayed 1 night in July 2015

one of the best hotel in macau proven.”

superb service, well trained staff, great overall

1st time check in here, the staff was professional and approach customer needs, Bobby was the receptionist staff that handles me, he upgrades my booked room to bigger one, he offer to give us more toiletries and bath apparel because he was seeing us traveling 4 adults with 1 children, give us macau tour book, taxi coupon, and early check in, check in usually at 3pm but they allowee us to early check-in to the room at 1pm. From 3 hotel where i stayed in macau and hongkong only conrad approach me to offer and give more service to customer. Great stay, definitely will recommend this hotel if relatives will go to macau. The cons maybe the shuttle, conrad not provide alot of route for shuttle, but you can always search shuttle to galaxy or venetian if you want to wandering around macau.

Reviewed July 26, 2015
9.3
Exceptional
KWANG from Malaysia
Family with teens
Two Queen Deluxe
Stayed 3 nights in June 2013

Excellent Experience at Conrad Macau”

The Staffs, The Staffs & The Staffs

We went to Conrad Macau in June to celebrate my grandma's birthday. Upon arrival, we were greeted by polite staffs, who are all very attentive ALL THE WAY from arrival to checking in to showing us to our room. Wonderfully service ! Rooms are spacious and modern and housekeeping services are excellent as well. Special thanks to Mr. Chandran Morgon for arranging a small surprise for my grandma and also made the already wonderful experience in Conrad even better ! A truly 5 star experience, not only because of the beautiful hotel, but also because of the excellent services provided by ALL the staffs in the hotel. Thank you very much ! ! ! We will definitely stay in Conrad again when we visit Macau again !

Reviewed June 18, 2013
8.3
Excellent
Cherie from United States
Family with teens
Stayed 1 night in July 2014

one of our Macao weekend trip HIGHLIGHT”

Friendly Staffs, quiet away from the tourist crowd, nice spacious very comfortable room

Glad I ended up booking with Conrad Macao Contai instead of the other popular and cheaper options like Holiday Inn (its adjacent hotel); the Venetian Macao Resort (so crowded with tourist in its lobby and everywhere...scary)... Best thing about Conrad is that they set it up in a way that you still feel you are in a 5 star hotel and not in a market place (with swarming loud tourist crowd ..). The Conrad staffs were really friendly and helpful. We even got upgraded to a Premier Suite. Our suite is a one bedroom suite that comes with a TV room, a big living room with a small dining table. Room is clean, bed and pillows are nice and soft - very comfortable. We were a party of 4 adults and the room can easily and comfortably fit 10 adults easily ! Will definitely stay in Conrad if I am back in Macao

Reviewed October 08, 2014
10.0
Exceptional
Myth from Hong Kong
Family with young children
Stayed 1 night in March 2016

Excellent service and hotel”

We stay in Conrad Macau for celebrating our 5th anniversary with our kids. As agoda sent wrong booking details to hotel, the counter staff cannot found our booking by my name. But luckily, hotel staff used an alternative method to found my booking by my credit card no and voucher id. Due to this issue, the check in time is a bit long but Amila is very professional staff and give some little gift to our kids. Once she knows it is our 5th anniversary, she said she will prepare a surprise to us and we will know it after we came back at night. After we have dinner outside and came back to our room, we found a cake on the dinning table with a hand writing card by Amila. I would like to say thank you to Amila for the cake and card. We will continue to choose Conrad Macau for our next Macau trip

Reviewed April 01, 2016
9.3
Exceptional
Robert from United Kingdom
Family with young children
King Deluxe with Eiffel Tower View
Stayed 2 nights in January 2013

Wow - as good as it gets”

Rooms are superb

as most of the comments on this site already say it is really a fabulous hotel to stay in. even by today's high standard of 5* luxury hotels in asia this place stands out as something special. the decor is high end from the moment you step inside but the real joy comes as you enter the room. it's a great size with tasteful but daring styles and really every amenity you can think of. i loved the huge bathroom and big sofa in the relaxation area. even a standard room is almost like a suite in other places. macau gets more like las vegas with every visit and this hotel matches that extravagant style. room service staff were great. you have to love the 8pm turndown service, with conrad bear included to dress up your bed. the important little touches are superb. we travelled with a 6 mnth old baby and the assistance was amazing. we got our own bottle sterilizer and bottle warmer plus a nice cot and a leather bound baaby box full of useful stuff. they really made our baby seem like a valued guest along with the adults. this is rare i think where kids are usually seen as a bit of an additional nuisance. i commend their family friendly nature and really going the extra mile to help out the parents. thnak you conrad - a great stay - we'll tell our friends!

Reviewed January 25, 2013
9.7
Exceptional
Mang from Malaysia
Family with teens
Two Queen Junior Suite
Stayed 1 night in May 2015

Great stay! Helpful staff, fantastic spacious room”

Location, service, hotel room

We stayed at the junior suite with 2 queen beds. Upon arrival, the friendly staff from Conrad made us feel welcomed. Prompt check in, concierge offered more than what we asked for, which is wonderful and unexpected due to reputation of residents in hong kong n Macau in general. Room is spacious n clean, received the welcome bears n candies, kind gesture by hotel. Beds are big and comfortable. The bathroom is beautiful with all the amenities we needed. Nothing was too much to ask for, and room service was quick. Not a big fan of Macau but Conrad made it worthwhile. Will definitely stay here again if I have to return to Macau.

Reviewed May 31, 2015
9.7
Exceptional
BEH from Malaysia
Couple
King Deluxe with Eiffel Tower View
Stayed 2 nights in December 2012

Great hotel, Nice service with smile”

very clean , central location.

This the 3 rd time I go to macau, previously i stay i Macau and this time i choose in Cotai, i arrive on late evening, the staff give me the perfect service, detail introduction about the hotel facility and so on, from the receptionist told me that had upgraded my the room very big and grand room, i was a supprise, really nice and grand room. Location, perfect location cotai area, nearby with Vannician, City of dream, & four season hotel. THis is the best hotel i ever stay, I will choose this hotel again once i revisit Macau. Thank to staff & management.

Reviewed December 22, 2012
10.0
Exceptional
KATHERINE from Philippines
Family with teens
King Deluxe Suite
Stayed 2 nights in December 2012

Fantastic hotel, big rooms and good service.”

Big, clean rooms and great service, great food.

we were very happy that we booked our stay in conrad macao hotel. at first we were disappointed that they closed the club, but the manager was able to arrange a similar benefits, though we would have been happier if they will continue that club as we would definitely go back to conrad. even with that small incident, we had a very pleasant stay.. must i stay fantastic experience. i would like to commend the staffs, from the front office, to cashier and the lounge and housekeeping.

Reviewed January 03, 2013
8.0
Excellent
Gracelyn from Macau
Group
Two Queen Deluxe Suite
Stayed 1 night in July 2020

The stay was great , the staff were accommodating.”

The staff at the lobby especially Ada and Owen were great , they greeted me and gave me a gift because it’s my birthday, I want also to commend the service of the housekeeping staff for always at service even late at night we ask assistantance. Maybe I will book again if the renovations were already finished.

Reviewed August 01, 2020
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Conrad Macao
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Experiences on Agoda. Because your room is just the beginning.

  • Exceptional location
  • Casino at Venetian Macao
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