16 Jan 2019
Wednesday
17 Jan 2019
Thursday
2 adults
1 room
9.2
Exceptional"Pleasant stay."
FELIX
|
March 25, 2018
See map
Excellent
Location
8.9
Removed from saved list
What guests are saying:
Had a pleasant stay
Great location, centrally located to everything.
Me and my family has a great stay in this hotel. Room is spacious and clean. Convenient location with free shuttle service from airport. My girl was very happy to get the free conrad bear as a gift from the hotel. Staffs were friendly and helpful.
The stay at Conrad was totally beyond my expectations. Staff were friendly, rooms were beautifully furnished. Although it was a Friday, the shopping area around the hotel was not as crowded as I thought it would be. Overall a wonderful experience.
Our room was upgraded to suite, the hotel locates just opposite to The venetian and other 5 stars hotels that you can walk around all day.There are many shows at the lobby on dinner time.Our room is spacious and very clean.I will come back to this hotel again.
All 5 of us had a super time at Conrad Macao. Service is always outstanding & professional as they bend over backwards to meet our needs. Edmund Tan, Concierge Head, is so incredibly helpful and insightful in advising us what to do, where to eat, best value for your $
check in is very fast and surprise to upgrade deluxe room to suite. There is lighting issue from our room,and we report to hotel staff, they solve the issue efficiently and change the room for us. Hotel is very nearby the shopping area.
It's a comfortable hotel to stay. There are variety of food to choose in the food court, even mini seafood restaurant. The shopping center is spacious and provide many brand names which i didn't find in others. The location is convenient.
Conrad Macao-Cotai Central
From 1777 reviewsSee what guests said
8.9
/
10
Exceptional cleanliness
9.3
Recommended by 95% of guests
| Value for money | 8.6 |
| Distance to city center | 1.0 Km |
| Location rating | 8.9 |
| Nearest airport | Macau International Airport (MFM) - Macau |
| Distance to airport | 1.6 km |
Airport transfer
Air conditioning
Bar
Casino
Select your room
9.3
Exceptional
Room comfort & quality
12 travelers are looking at this property right nowBook now before it's too late!
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Two Bedroom Chairman Suite
...
- Room size: 298 m²/3208 ft²
- Pool view
- 1 king bed
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Two Queen Junior Suite
...
- Room size: 78 m²/840 ft²
- Pool view
- 2 queen beds
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Presidential Suite
...
- Room size: 258 m²/2777 ft²
- City view
- 1 king bed
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Two Queen Deluxe
...
- Room size: 52 m²/560 ft²
- Pool view
- 2 queen beds
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Two Queen Deluxe with Eiffel Tower View
...
- Room size: 52 m²/560 ft²
- City view
- 2 queen beds
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King Premier Suite with Eiffel Tower View
...
- Room size: 156 m²/1679 ft²
- City view
- 1 king bed
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King Club Suite
...
- Room size: 98 m²/1055 ft²
- Pool view
- 1 king bed
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King Deluxe with Eiffel Tower View
...
- Room size: 52 m²/560 ft²
- City view
- 1 king bed
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King Deluxe
...
- Room size: 52 m²/560 ft²
- Pool view
- 1 king bed
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Two Queen Deluxe Suite
...
- Room size: 104 m²/1119 ft²
- Pool view
- 2 queen beds
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Have a question for Conrad Macao-Cotai Central?
What people love about the property
- 9.6Exceptional
"Very good service , Great staff Isaac"
suk S.
|
December 6, 2016
- 9.2Exceptional
"Spacious room and very comfortable bed."
YIUN
|
March 30, 2016
- 8.8Excellent
"?? lovely stay."
Victor
|
July 17, 2016
Compare to other recommended properties
 Conrad Macao-Cotai Central | Best value!  |  |  | |
65 travelers are looking at this property right now | 74 travelers are looking at this property right now | |||
| Guest rating | Excellent 1777 reviews 8.9 Location 8.9 | Exceptional 431 reviews 9.2 Location 8.9 | Excellent 1188 reviews 8.7 Location 8.8 | Excellent 21642 reviews 8.5 Location 8.6 |
| Neighborhood | Cotai | Cotai | Cotai | Cotai |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
9.6
Exceptional"Room super clean and spacious."
Chong
|
December 3, 2017
An overview
If what you're looking for is a conveniently located hotel in Macau, look no further than Conrad Macao-Cotai Central. The city center is merely 1.0 Km away and the airport can be reached within 7 minutes. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Sands Cotai Central Casino, T Gallery Macau, Shoppers at Four Seasons, The Shoppes at Cotai Sands Central.
Simply put, all the services and amenities you have come to expect from Hilton Worldwide are right in the comfort of your own home. To name a few of the hotel's facilities, there are 24-hour room service, free Wi-Fi in all rooms, casino, 24-hour front desk, facilities for disabled guests.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the Conrad Macao-Cotai Central the perfect base from which to enjoy your stay in Macau.
Simply put, all the services and amenities you have come to expect from Hilton Worldwide are right in the comfort of your own home. To name a few of the hotel's facilities, there are 24-hour room service, free Wi-Fi in all rooms, casino, 24-hour front desk, facilities for disabled guests.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the Conrad Macao-Cotai Central the perfect base from which to enjoy your stay in Macau.
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Nearest essentials
Airports
Macau International Airport (MFM) - Macau
1.6 km
10 minutes
Zhuhai Sanzao Airport (ZUH) - China
24.6 km
Hospital or clinic
Kiang Wu Hospital Taipa Clinic
1.3 km
Shopping
Studio City Macau
650 m
Convenience store
7 Eleven
60 m
Cash withdrawal
ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer
10.0
Exceptional"Great service and luxurious atmosphere!"
Jia X.
|
May 5, 2018
Popular facilities
- Fitness center
- Spa
- Front desk [24-hour]
Languages spoken
- English
- Chinese [Cantonese]
- Chinese [Mandarin]
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Casino
- Sauna
- Ticket services
- Fitness center
- Spa
- Tours
- Hot tub
- Steamroom
- Yoga room
- Massage
- Swimming pool [outdoor]
Dining, drinking, and snacking
- Bar
- Restaurants
- Coffee shop
- Room service
Services and conveniences
- Cash withdrawal
- Dry cleaning
- Safety deposit boxes
- Concierge
- Gift/souvenir shop
- Shops
- Currency exchange
- Laundry service
- Smoking area
- Daily housekeeping
- Luggage storage
For the kids
- Babysitting service
- Kids club
Access
- Check-in/out [private]
- Front desk [24-hour]
- Wheelchair accessible
- Elevator
- Pets allowed
- Facilities for disabled guests
- Security [24-hour]
Getting around
- Airport transfer
- Shuttle service
- Car park [on-site]
- Valet parking
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What's nearby
Most popular landmarks
- City of Dreams Casino - 410 m
- Venetian Macao Casino - 530 m
- Macau Tower Convention and Entertainment Centre - 4.72 km
- Macau Museum - 4.88 km
- A-Ma Temple - 5.64 km
- Historic Centre of Macau - 5.86 km
- Senado Square - 5.87 km
- St. Dominic's Church - 5.91 km
- Monte Forte (Fortaleza do Monte) - 6.12 km
- Ruins of St Paul's Church - 6.21 km
Closest landmarks
- Sands Cotai Central Casino - 60 m
- T Galleria By DFS, Macau, Shoppes at Four Seasons - 250 m
- The Shoppes at Cotai Sands Central - 250 m
- Plaza Casino - 350 m
- Casino Venetian - 380 m
- Hard Rock Hotel - 400 m
- City of Dreams Casino - 410 m
- DFS Garlleria - 510 m
- Venetian Macao Casino - 530 m
- Taipa Village Macau - 590 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Children 0-12 year(s) | Must use an extra bed If you need an extra bed, it will incur an additional charge. |
Guests 13 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- Breakfast is available at an additional charge per person. Rates and times may vary depending on the day or type of breakfast. Please contact the property for more information.
- Name changes after reservation are not permitted.
- The credit card used for payment at the time of booking needs to be shown upon check-in.
- The minimum age required to check in is 18 years.
- A maximum of 5 rooms is allowed per booking.
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 03:00 PM
Check-out until: 11:00 AM
Getting around
Distance from city center: 1.0 Km
Travel time to airport (minutes): 7
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges
: 1
Number of floors: 39
Number of restaurants: 3
Number of rooms : 636
Room voltage: 220
Year property opened: 2012
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Real reviews from real guests
Agoda Reviews (1777)Booking.com Reviews (1059)
8.9
/
10
Excellent
Provided by verified guests of 
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All room types
Showing 1402 verified guest comments
12345
10.0
Exceptional
Dulcie from Singapore
Family with teens
Two Queen Deluxe with Eiffel Tower View
Stayed 2 nights in December 2018
Excellent location with the amazing view of Eiffel Tower! Staff are friendly and helpful. ”
Great location! Awesome service! Fantastic room for a great price! Easy access to all amenities. Excellent and perfect stay! This is one of the best hotel I have ever visited! Highly recommended! Thumbs up++++
Reviewed January 03, 2019
Did you find this review helpful?|
8.8
Excellent
Johnathan from Hong Kong
Couple
King Deluxe Suite
Stayed 1 night in October 2018
Great check in services and clean rooms”
We came here for a concert at the Venetian but didn’t want to stay there - this was a great decision! The receptionist was incredibly friendly and there were no lines to check in or out. The hotel rooms are easy to get to - which isn’t the case for the other casino hotels where you need to walk through most of the casino. Would definitely stay here again.
Reviewed November 09, 2018
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10.0
Exceptional
JAKAPONG from Thailand
Couple
King Deluxe with Eiffel Tower View
Stayed 2 nights in January 2019
Great hotel in central Taipa”
I love every facilities of this hotel. All staff are nice. The room has big space. All is great
Reviewed January 07, 2019
Did you find this review helpful?|
9.6
Exceptional
Grace from Singapore
Couple
King Deluxe
Stayed 3 nights in July 2018
Friendly and helpful staff”
Managed to get our room due to early arrival and late checkout to match our flight time. Front desk staff are helpful and not too late to book buffet breakfast at front desk at better rate than walk-in rate.
Reviewed August 02, 2018
1 traveler found this review helpful. Did you?|
9.6
Exceptional
Maria from Macau
Couple
Stayed 2 nights in September 2018
Excellence service”
When I went to reception for my check in and I had told the staff that on my last time stay I have made complaint related to the room with smoke smell on the pillow, thus the staff takes initiative to help me to change all the bed cover, pillow.
Reviewed December 06, 2018
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10.0
Exceptional
ZIHAN from Singapore
Family with young children
Two Queen Deluxe
Stayed 2 nights in July 2018
Exceptional”
It’s definitely a 5- star experience. We have 3 adults and 1 kid to stay at 2 queen beds. After we checked in, we received a box of gift to my daughter, including a bear, diaper, wet tissue, body lotion, etc... View is super nice, and we can see the Paris tower from our window and swimming pool also. We will come back again.
Reviewed July 24, 2018
1 traveler found this review helpful. Did you?|
10.0
Exceptional
DONG from South Korea
Family with teens
King Deluxe Suite
Stayed 5 nights in November 2018
Fantastic hotel with greatful staffs”
Facilities are nice... and the staffs are very kind..
Location is great because it is connecting to all the sands groups hotel in-door.
Reviewed December 10, 2018
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9.6
Exceptional
ANTON from Indonesia
Group
Two Queen Junior Suite
Stayed 1 night in October 2018
Really great”
No complain at all. Great staff, great service, great room, great location.
Reviewed November 04, 2018
Did you find this review helpful?|
10.0
Exceptional
STUART from Philippines
Family with young children
Two Queen Deluxe
Stayed 3 nights in May 2018
Best value hotel ”
My children thought it was the best hotel ever! Our view was the Eiffel. Room is very spacious and clean. Can’t think of any other hotel to stay
Reviewed October 31, 2018
Did you find this review helpful?|
10.0
Exceptional
Bee from Singapore
Group
Stayed 3 nights in November 2017
Top notch 5 Star Service/Quality”
Staying in Cotai means spending beyond more than $200 a night. An area surrounded by many 5 stars hotels, I am glad I have chosen Conrad. Service is top notch from the hotel reception to the individual who helped make the bed. Location is perfect, connected to Veneizian by a sky bridge and has MacDonald’s, Kuofu Food Court , Starbucks etc within the compound. Hotel also free shuttle to airport & other places. A place I would come back again
Reviewed November 06, 2017
Did you find this review helpful?|
9.6
Exceptional
liliana from Indonesia
Couple
King Deluxe
Stayed 1 night in October 2017
Excellent”
We had a very great time staying at Conrad Macau. It was our Honeymoon trip, so the Hotel gave us upgraded room which has best view ever; Parisian with the "eiffel tower". We also been surprised by the basket of fruit and yummiest cheese cake not to mention the compliment Conrad-signature-teddy bear.
The front office lady, Ms. Fancy was very helpful and giving us lot of information during our check in. She also took us into our room and explained about the room facilities. Surely gonna comeback to this hotel.
Reviewed November 06, 2017
1 traveler found this review helpful. Did you?|
8.8
Excellent
Thanadon from Thailand
Family with young children
King Deluxe
Stayed 2 nights in July 2017
Excellent”
Great location, centrally located to everything. Large breakfast selection with fresh fruit juices! Gambling facilities at other hotels are more attractive and better. Becareful when you take the free airport shuttle bus, someone took 2 of our suitcase by accident, keep your eye when bus stops at other hotels. Hotel staff was able to retrieve our luggage.
Reviewed August 01, 2017
2 travelers found this review helpful. Did you?|
8.4
Excellent
Yosef from Indonesia
Family with young children
King Deluxe
Stayed 1 night in July 2017
Fantastic Hotel with terrible Guest”
Everything is fantastic...one of the best 5 star hotel. We stayed at 9th floor. It is supposed to be non smoking floor but not only the room smell so bad ( cigarette smell ) even the hallway smell terrible... you have to do strict rules of this non smoking regulation!!!
Reviewed July 18, 2017
2 travelers found this review helpful. Did you?|
9.6
Exceptional
Berry from Netherlands
Couple
King Deluxe
Stayed 1 night in May 2017
Best customer service! ”
We've stayed at most of the hotels in Macao's Cotai strip but Conrad has provided us with the best customer service! We immediately got a room(even though we arrived early), got offered late check out(1pm, on a weekend!), a lovely birthday cake with handwritten card in our room as a surprise for my partner's birthday and several other little gestures which made us feel very welcomed. Conrad pool is nothing special compared to other hotels in the area but it's fine. We had a great stay!
Reviewed May 08, 2017
2 travelers found this review helpful. Did you?|
9.6
Exceptional
Yong from Malaysia
Family with young children
Two Queen Deluxe Suite
Stayed 1 night in September 2016
Marvelous, Exciting & Unforgettable”
Check in staff name Eric and concierge name Harland are very efficient and polite. Both the bell boys who send the luggage to our rooms are super polite too. For sure we will be back to Conrad if we are back to Macao again in future. We won't consider others hotels brand at all.
But there's something quite disappointed us was one of the waitress at The Obit Restaurant (we can't get to see her name). Her attitude was super rude. We asked for coffee cup due to we didn't notice it was already set at the corner of our table. She answered us in very rude way's saying it's already here and with her eyes just looking at the cup which was set at the corner. Her reaction really irritates us and have condemned Conrad images. We would have given Conrad Staff review to 'Excellent' but due to her bad attitude we have choose 'Good' only.
Reviewed September 19, 2016
1 traveler found this review helpful. Did you?|
9.0
Exceptional
Virginie from France
Couple
King Deluxe
Stayed 1 night in March 2016
5 stars hotel ”
clean, well located, performant staff
I booked the hotel for our 1st year anniversary. we took the free shuttle from Taipa ferry to the hotel (hilton, sands and conrad).the check in was very fast. Room is huge, very clean. We got upgraded to city view on 35th floor eventhough the weather was very foggy it was still very appreciated. the staff recommended us to go to taipa village to try portuguese restaurant: el patisqueira (very authentic)which was a gem in the middle of the village. we highly recommend to reserve it. the hotel nicely offered a cheesecake to celebrate our anniversary ;). Will defitively stay again. the hotel knows how to make sure you will spend a wonderful stay with them.
Reviewed March 10, 2016
1 traveler found this review helpful. Did you?|
8.3
Excellent
James from Philippines
Couple
King Deluxe
Stayed 1 night in January 2016
Truly a 5 star Hotel”
Staff and Locaation
The Hotel staff helps you feel welcomed. They provide free shuttle to almost all the area in Macau. Everything was ok except that we booked a non-smoking room but the room still smells like a smoking room so we have to transfer at the middle of the night because of the strong smell of cigarettes.
Reviewed January 12, 2016
Did you find this review helpful?|
8.0
Excellent
HIU from Hong Kong
Group
Stayed 1 night in September 2015
Nice”
Room and staff
The room we had is a junior suite and they upgraded us to a suite with larger living area. 2 large queen size bed, enough for 4 person stay. There are 2 bathroom which are delightfully huge. Staff are nice and professional. Morning buffet also satisfactory.
Reviewed September 11, 2015
Did you find this review helpful?|
8.0
Excellent
Kah from Malaysia
Couple
King Deluxe
Stayed 1 night in July 2015
Cozy, Superb Nice and Convienient Hotel”
Cozy, Superb Nice and Convienient Hotel
My stay at Conrad Macao-Cotai was great. The staff was helpful and the location is superb and convienient for everything. They have free shuttle bus for almost all the places. I definitely will come back and stay again.
Reviewed July 22, 2015
Did you find this review helpful?|
9.7
Exceptional
jin from Australia
Family with young children
King Deluxe
Stayed 2 nights in June 2015
excellent hotel”
room size, staff performance
stayed two nights with my 4 years daughter. very impressed with this hotel although we had some problem with our neighbour due to the noise they made. but finally we solved the problem.hotel rooms are clean and huge. staffs always helpful and polite. shopping centre and food court in the same complex of hotel, very convenience.will come back again.
Reviewed June 22, 2015
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12345
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Excellent location
- City of Dreams Casino
