Excellent 8.9
Based on 1208 reviews

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About Conrad Macao-Cotai Central


Situated in Cotai, Conrad Macao-Cotai Central is the perfect place to experience Macau and its surroundings. With its location just 1.0 Km from the city center and 3.0 Km from the airport, this 5-star hotel attracts numerous travelers each year. This modern hotel is in the vicinity of popular city attractions such as Sands Cotai Central Casino, T Gallery Macau, Shoppers at Four Seasons, The Shoppes at Cotai Sands Central.

First-rate hotel services and facilities that define the Hilton Worldwide experience await you at the Conrad Macao-Cotai Central. Top features of the hotel include free Wi-Fi in all rooms, casino, 24-hour front desk, 24-hour room service, facilities for disabled guests.

Guests can choose from 636 rooms, all of which exude an atmosphere of total peace and harmony. The hotel's hot tub, fitness center, sauna, outdoor pool, spa are ideal places to relax and unwind after a busy day. Whatever your purpose of visit, Conrad Macao-Cotai Central is an excellent choice for your stay in Macau.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Shuttle service

Things to do, ways to relax

  • Casino
  • Fitness center
  • Garden
  • Hot tub
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Filipino
  • Hindi
  • Indonesian
  • Korean
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Breakfast is available at an additional charge per person. Rates and times may vary depending on the day or type of breakfast. Please contact the property for more information.

Child and extra bed policy
Children 0-17 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 3:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1.0 Km
Distance to Airport: 3.0 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 39
Number of Restaurants: 3
Number of Rooms : 636
Room Voltage: 220
Time to Airport (Minutes): 7
Year Hotel Built: 2012
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Recent customer comments

Filter by traveler type

based on 1208 reviews
  • Cleanliness 9.4
  • Facilities 8.9
  • Location 8.8
  • Room Comfort/Standard 9.3
  • Service 9.3
  • Value for money 8.5
  • Food/Dining 8.0
Sort by

Yong from Malaysia
Family with young children
Deluxe Suite Pool Two Queen
Stayed 1 night in September 2016
Marvelous, Exciting & Unforgettable
Check in staff name Eric and concierge name Harland are very efficient and polite. Both the bell boys who send the luggage to our rooms are super polite too. For sure we will be back to Conrad if we are back to Macao again in future. We won't consider others hotels brand at all. But there's something quite disappointed us was one of the waitress at The Obit Restaurant (we can't get to see her name). Her attitude was super rude. We asked for coffee cup due to we didn't notice it was already set at the corner of our table. She answered us in very rude way's saying it's already here and with her eyes just looking at the cup which was set at the corner. Her reaction really irritates us and have condemned Conrad images. We would have given Conrad Staff review to 'Excellent' but due to her bad attitude we have choose 'Good' only.
Reviewed September 19, 2016

Roy from Hong Kong
Solo traveler
Deluxe Pool View King
Stayed 1 night in September 2016
Tidy, clean and quiet. Staff are very sincere.
Staff are very sincere and helpful regarding to room service, dinning suggestion and booking ferry tickets.
Reviewed September 06, 2016

ekarat from Thailand
Deluxe City View King
Stayed 3 nights in July 2016
Superb quality staff, location, room decoration and reasonable price
Superb quality staff, location, room decoration and reasonable price
Reviewed July 21, 2016

Victor from Hong Kong
Business traveler
Deluxe Pool View King
Stayed 1 night in July 2016
Advanced bday cake
Suprisingly received an advanced birthday cake. 😀 lovely stay.
Reviewed July 17, 2016

Vera from Hong Kong
Business traveler
Deluxe Pool Two Queen
Stayed 1 night in March 2016
Nice Hotel
Great services with caring and details to attention.
Reviewed July 05, 2016

Chaocho from Taiwan
Business traveler
Deluxe Pool View King
Stayed 2 nights in June 2016
Very professional staff
Hotel has very good customer service and good location with lot of variety of restaurants
Reviewed June 25, 2016

mayette from Philippines
Family with young children
Deluxe Pool View King
Stayed 1 night in June 2016
Conrad stay
Close to Venetian
Reviewed June 06, 2016

So from Hong Kong
Deluxe Pool View King
Stayed 1 night in October 2015
Nice room with a comfortable bed and well designed
Nice room with a comfortable bed and well designed, also the bathroom was clean and tidy.
Reviewed April 13, 2016

So from Hong Kong
Suite Queen Bed
Stayed 1 night in October 2015
we enjoy the stay here!
good, clean and comfortable room and bed.
Reviewed April 13, 2016

Myth from Hong Kong
Family with young children
Deluxe Suite City View King
Stayed 1 night in March 2016
Excellent service and hotel
We stay in Conrad Macau for celebrating our 5th anniversary with our kids. As agoda sent wrong booking details to hotel, the counter staff cannot found our booking by my name. But luckily, hotel staff used an alternative method to found my booking by my credit card no and voucher id. Due to this issue, the check in time is a bit long but Amila is very professional staff and give some little gift to our kids. Once she knows it is our 5th anniversary, she said she will prepare a surprise to us and we will know it after we came back at night. After we have dinner outside and came back to our room, we found a cake on the dinning table with a hand writing card by Amila. I would like to say thank you to Amila for the cake and card. We will continue to choose Conrad Macau for our next Macau trip
Reviewed April 01, 2016


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