Wonderful! ”

This is my third time staying at Conrad New York. Staffs are extremely friendly and helpful, particularly the Bellboy. They smiled and greeted all the guests who entered the hotel. I was there 6 months ago with my family and this time, I was there for business purpose. The Bellboy remembered me well and asked me how was my family doing. I was very impressed. The cleaning ladies and Front Desk are all very helpful and attentive, too. I went to the hotel the night before I checked in and requested for a twin room because a friend from Boston would come visit me with her baby. The lady at the Front Desk kindly sent the request for me. The next day when I checked in in the afternoon, another lady at the Front Desk said to me,’ I do not know how you get this room but we don't normally offer it to customer who did not book it in advance'. I was a bit shocked when I heard that as her manner was rather unfriendly. I explained to her if someone in needs has already booked the room in advance, they can have it. She shrugged. In general, I had a wonderful experience staying at Conrad New York. It is still my first choice of hotel in New York.

Excellent stay in Downtown - don't book anywhere else! ”

I had booked 4 hotels during my 2-week trip to New York and Conrad Downtown was by far the best. It very clearly outshone The Peninsula, where I'd spent a lot more money to be greeted by rude staff. If you're looking for somewhere to stay downtown, I don't think you can do any better than this hotel. Everyone was friendly and greeted me, even housekeeping so it makes you feel truly welcome.

Super pampered”

It was almost perfect. The lounge is really well designed, and the service staff was excellent. The rooms were big and comfortable, with really lush toilet and bath area. The bed was also really comfortable and we had a really great stay at Conrad. Room service was prompt and wifi was useful. Although the hotel is not right next to a Metro station, it is a nice walk from Conrad to Battery Park and Financial District to the Metro station. Path station is also close by, allowing quick access to Newark. Conrad doesn't disappoint!

Friendliest Staff”

From the time I arrived I was treated special. Like I was the only person that mattered. From the valet, to the door man ( Who walked us to the elevator and pressed the button for us) to the front desk staff( Who gave exceptional service). It was an amazing experience I will use Conrad every month I return to New York. I would give more Stars if it was possible!!!!

Very clean & new hotel. quite spacious modern look”

I like the comfortable bed best. also it has 2 Big LCD TV, but the location is a little to near to the quite north sides of New York, not for people who prefers crowds. but, it has a few decent restaurants nearby. overall I find it pretty satisfy, if you want to feel the real New York, you may not like this sort of hotel. but if you prefer the quite side of New York. it is very recommended.

Excellent ”

I enjoied that so much. My third time in that hotel. Very nice rooms for New York standard. Location great. River view. Amazing roof bar. Worth the money ten times

Nice hotel in financial district”

I stayed in this hotel from 30 December - 2 January, so basically, I was spending my new year in New York City. I stayed here with my friend and we had a blast in New York City. The hotel was not expensive given the time, the room is big and nice. The downside is that is not located in the heart of the city so it was far for us to reach downtown. However this was a small issue given the superb transportation service of New York city. Overall the hotel is quite ok and I will recommend the hotel to my friends.

Not A Great Start But It Got Better!”

We arrived very late at night after 16 hours of travelling to find the room I had booked was different to the one we were allocated on arrival! We were told that there were no more doubles available that night but they would be able to move us the next day, this meant we were unable to pack and settle in but as it was almost midnight we accepted the situation and my friend and I made our way up to our King Suite. The rooms are beautiful and the beds and pillows are really comfortable, hotel interior is stunning and there is very little noise heard within the hotel. Manager sorted our room change in the morning and offered credit on our hotel bill to make up for any inconvenience. When you step out of the back of the hotel the view of the 1World Trade Centre is amazing and although it is not Central you can soon access bus and ferry tours of the city fairly easily. Lovely walks along the Hudson River in the sunshine are a treat. We had a great time and would recommend staying at the Conrad.

Top notch”

One of the best Hilton hotel i have ever stay in around the world. Met my expectations, no complains. Location is more suited for business travelers and it is close to financial district and just 2 blocks away from ground zero.

Perfect accomodation in Downtown”

The location is great, if you plan to stay in downtown. The rooms are huge for NYC, extremely clean and nice amenities. The hotel is new and has a fancy design. Definetely recommend it.

Great quiet location in Manhattan value for money”

Modern hotel, excellent service and trendy bars/restaurants nearby. Close to subway world trade centre/financial district and shopping.

Modern and Classy ”

We had a great stay at the hotel. We like the modern design of the lobby which is fascinating. The staff are very pleasant and welcoming.The room was very spaciousand clean. The hotel is good place to stay for business people but not for the travellers seeking fun and leisure. Not much restaurants, bars or place to shop around.In short there is no nightlife nearby. You still have to take 15-20 minutes cab to reach the downtown. Though it is just few blocks away from the world trade center site.

Nice hotel”

Location might not be ideal for inexperienced NY travellers; if taking the subway does not bother you, the hotel is easy to reach and get around; hence, location no reason to not book (two blocks to next subway station). Nice, still new and spacious rooms for NY standards. Appreciated the Nespresso machine in the room and the two TV's. Few rooms with actual river view. For a "luxury" hotel, however, the hotel lacks atmosphere or charm throughout; be it in the rooms, the (large) lobby or other public areas. While free internet access with printer is offered in the business center, it still borders at being inacceptable that they try to charge USD 15/day for in-room internet access. Management: Change this, even if this might be NY standard (in the rest of the world, it is not). On the whole: Good stay, good value for money for the rate paid.

Good hotel location near Wall street”

Good hotel location near down town New York, comfortable room and friendly hotel staff

Beautiful rooms and lobby”

I absolutely enjoyed staying at the Conrad Hotel. The lobby was amazing and the rooms were beautiful and clean. The staff was extremely courteous and accommodating. I needed a sofa bed and they were able to accommodate my request. The only critiques I had was that it was really difficult to find the ice machine on my floor and I also wished the roof top bar was open year round (winterize it). Otherwise, highly recommended!

Great place for a Christmas visit to the city”

We were happy to stay in the Conrad--away from the hectic areas during our Christmas visit. Rooms were great. Dining room was a little slow.

Affordable Luxury”

The location of this hotel is wonderful, and the hotel is even better. The lobby is well-maintained and has a great, clean scent. The rooms are very large for a metropolitan hotel, and the staff is attentive to every need. Breakfast was also very good, and had several options for those with allergies/dietary needs. I will definitely be staying here again when I come back to NYC!

perfect business hotel”

The stay was perfect. Had meetings in long island the first day and NJ the 2nd day - Very easy access to the bridge / Tunnel and could be in minutes in NJ / Long Island. Though, a lot of my clients did not know about this hotel, which was surprising - The hotel was really the best choice for me.

beautiful hotel , great staff quiet location”

Fantastic for families. Rooms had great space for NY

A good hotel but not 5 star”

We booked a riverview room suite and had proof of that. When we arrived the concierge was snooty and when I asked if we had a riverview room, he sniffed at me and suggested I was trying to get an upgrade, which I wasn't. We went to the room and it was the wrong room, so after a good hour of haggling they gave me the room I paid for. Not a good start and it really dampened our spirits as this place looked so nice and I had booked this far in advance and we were looking forward to it. We then found out this hotel has no pool, no spa and no steam room, this I could not believe. Their gym was small and of little use. The room was nice and a nice bed, but the TV was poorly located in the sitting area and it looked cheap and was poorly done. The maids did a great job and the fellow who checked us out was excellent. So a good 4 star hotel in my view, not 5 star.