Location rating score
"The lobby has a great view of the harbour and the lobby bar houses a long fireside perfect for winter, with different musicians playing in the evening..."
Merisa - December 25, 2019
100 meters to public transportation
Located in heart of Tokyo
|Value for money||8.4|
|Nearest airport||Haneda Airport (HND)|
|Distance to airport||12.8 km|
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Conrad Tokyo is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 3200 JPY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Conrad Tokyo has a car park available for guests. Parking is available for a fee of 3000 JPY per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange both taxis or car rental.
Conrad Tokyo does not permit smoking in any of its rooms, but allows smoking in designated areas.
"Locations and Price is valuable, near GINZA and next to Shiodome station."
August 8, 2017
"The service is impeccable, from the bell captains to check-in staff."
December 25, 2019
"The staff are excellent, and go above and beyond with helping me."
December 2, 2019
Well-positioned in Ginza/Shinbashi/Tsukiji, Conrad Tokyo is the ideal point of departure for your excursions in Tokyo. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Shiodome, Shiodome Train Station, and Dentsū Shiki Theatre Umi. Simply put, all the services and amenities you have come to expect from Hilton Worldwide are right in the comfort of your own home. The hotel provides complimentary internet access in the guestrooms, tours, a business center, an executive floor, shops, and disabled facilities to ensure guests the greatest comfort. All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel's garden, indoor pool, fitness center, outdoor pool, and sauna are ideal places to relax and unwind after a busy day. Conrad Tokyo is a smart choice for travelers to Tokyo, offering a relaxed and hassle-free stay every time.
"The room was large enough for two and room service was very ..."
January 17, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Children 0-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Show reviews that mention
6 Star Hotel & Service”
Stayed in the Conrad, Tokyo, from 20 - 24 August 2011 whilst on a business trip. It's about an hour coach (Airport Limousine Coach @ 3000 yen per person 1-way) ride away from Narita Airport. The hotel lobby is located on the 28th floor and checking-in was smooth and efficient. I was allocated a room on the 33rd floor and when I entered the room, I was blown away. The 'WOW!' factor shot through the scale. Large, comfortable room with full length windows overlooking Shiodome. A long sofa, bathtub with a rubber duckie, standing shower, toilet, king sized bed.. it was, to me, more than what a business traveller could have asked for. The hotel's signature restaurant is Gordon Ramsey's, so that speaks volumes of how good this hotel is. Naturally, for a hotel of such stature and the level of service provided, the cost of staying there is quite high. For 4 nights, I paid close to SGD2,500.00; which I think is worth every cent. Accessibility is convenient and cheap too as the Shiodome and Shimbashi stations are all within walking distance where you can take the sub-way to touristy places like Shibuya, Shinjuku, Ginza, Roppongi, Harajuku or even hop on to the JR Express to the airports (Narita or Haneda). If I am travelling again to Japan, Conrad would be my choice of hotel stay!
Very comfortable hotel with excellent facilities, services and food ”
This is the first time we stayed at Conrad Tokyo and we had a very enjoyable and amazing time there. Facilities, services and food, excellent! And the location is also perfect, close to Ginza, Shiodome station and Shinbashi station, within walking distance. We stayed at many excellent resorts and hotels in Maldives, Bali, Dubai, Singapore, KL, Bangkok etc in the past, however, this is one of the best hotels for sure, and when returning to Tokyo next time, we will definitely choose Conrad Tokyo to stay.
Conrad Tokyo Hotel”
Our stay at Conrad was probably the most enjoying stay at any hotel I have stayed in. It was so nice that I in fact have never written a review on any other hotel, and to me, that says something great in itself about Conrad. The staff was incredible, the food was good, the hotel had a nice look, the area was great. If you fancy yourself a trip to Tokyo, I would recommend Conrad.
Great location ”
Easy access to ginza by walk (appx. 15min.) And 1 min. To shimbashi station that access to roppongi, shibuya and elsewhere. Really enjoyed staying at Conrad Tokyo this time, the room was spacious, clean and comfortable, the best part was the room had an amazing view of Odaiba.
This is 2nd time we stayed at Conrad Tokyo and we had a very comfortable time this time as well. This is one of the best hotels we have ever stayed all over the world for sure and next time when we come to Tokyo, we will definitely choose Conrad Tokyo to stay. We are looking forward to the next time!
A great hotel, never disappoints ”
I’ve stayed many times in this hotel. In its class, I think it’s consistently the best in Tokyo. I like the location Shiodome, walking distance to Ginza but far enough that you could still take a taxi back without fuss. The service is impeccable, from the bell captains to check-in staff. The lobby has a great view of the harbour and the lobby bar houses a long fireside perfect for winter, with different musicians playing in the evenings. The rooms are spacious, modern and well-furnished. The bathroom is well-lit but at the same time, the night light in there is sufficient for overnight. Curtains in the bedroom are electrically controlled. My favourite part is the swimming pool and I always try to make it there, in winter and summer. If you are ok with the price (it can get exorbitant during peak season) you’re bound to have a terrific stay.
Great city resort in Tokyo!”
This is the 3rd time we stayed at Conrad Tokyo and we had much great time, relaxing, enjoying food and drinks, and great bay view. This hotel is really recommended and we will choose to stay at Conrad again next time when we come to Tokyo.
Fantastic Service with Excellent Rooms”
really enjoyed our stay at the conrad tokyo and can easily recommend it to both business and leisure travellers. service was really wonderful and the rooms were an absolute delight to stay in. the bathroom was especially nice.
Over all I would definitely recommend this hotel although there were some flaws that must be taken care of like the sausages during breakfast,well, it was a little bit dry,not juicy and the fruits were limited ( pine apple and watermelon only?) But other than that, Front desk staff ( Ms. Asya) and Ms. Ajiew and Tiffany at the executive lounge staffs, they were outstanding staffs of Conrad and of course the other staffs too, they should be rewarded for their excellent services. For me, Conrad is the finest place I have stayed in. What more can I say....🤗🍷
Luxurious and modern comfort”
We had a very comfortable stay at the Conrad. The only drawback is that the location is not close to the main shopping/eating areas but it is an easy 10 minute walk to Ginza. We loved how quiet and modern the hotel was while still being distinctly Japanese, and the service was excellent.
nice hotel and room, fair breakfast”
I stayed conrad for 2 nights. I stayed the standard room only but the room was fantastic. It was very spacious when compared to other hotels in Tokyo. The bathroom was exquisite. You could get the conrad signature's bear and duck. The location was fair. If you like to go shinjuku or shibuya frequently, conrad is not a good choice. However, it is good if you arrive tokyo from Handea airport. One thing that I was disappointed was the breakfast. I had a high expectation for the breakfast but the choices were limited and the staffs were not attentive enough. I waited 10 minutes to order my breakfast.
I have stayed at Conrad Tokyo 5 times in the last 3 years. The staff are excellent, and go above and beyond with helping me. The rooms are amazing and spacious.
Best receptionist in the world”
The hotel is a short walk to the local station, maybe five to ten minutes. You can walk to Ginza Mitsukoshi in twenty minutes and the fish market in fifteen. You must visit the market in the day, bustling, crowded and fascinating. At night it is quiet but the sushi restaurants are amazing. So the hotel is well located. It is spotless, very well cleaned. The facilities are good, the restaurants are very nice, but maybe not the best, hence four rather than five stars. However the sushi bar was amazing, a bit expensive, but great fun and tasty. The room was well laid out, good sized lounge, comfy bed and great bathroom. The receptionist, Yukiko, was the best I have experienced in a five star or any star hotel around the world, and I have stayed in a few. She combined politeness, friendliness, helpfulness and patience, an absolute star.
The Conrad is one of the nicest hotels in Tokyo.”
My second stay at the Conrad and it was wonderful. The rooms are large and light-filled, and I appreciate the thoughtful amenities. If you have the opportunity to gain access to the Executive Lounge, they are extremely helpful with directions, local advice, and ideas for fun, interesting things to do. For a hotel of this caliber, I do think they should offer complimentary use of the pool.
Impressed and will visit again!”
i stayed a total of 3 nights with my husband, mum and two young children (2 and 5 years) in a triple share room. the beds were comfortable and large enough for my husband and myself to share with 1 child each. in particular, we were very pleased with the concierge which helped us with our transportation (via email) from narita airport to the hotel and from the hotel to our next destination which was disneyland resort hotel. they even went the extra mile to settle our bus arrangement from disneyland resort hotel back to narita airport! my children were thrilled with a welcome gift of a thomas the train and hello kitty mineral water bottle each. i will definitely stay at the hotel again when i return to tokyo.
Executive Floor Conrad excellent service but lack”
Conrad Tokyo is typical of Conrad quality and customer service. We book two rooms on the executive floors for our 4 member family. They rooms were unfortunately located in opposite ends of the very long corridor. Bathrooms are well designed. The beds are comfortable. The staff on the executive floor is efficient but somehow lacking traditional Japanese hospitality.
Fantastic hotel with fantastic service”
Excellent hotel with fantastic service staff.. very comfortable rooms with very comfortable beds. Although room rates are very expensive, we would say that it was worth every single cent. Amazing food too. Very impressed with the grandeur decoration of the main lobby of the hotel. Will most definitely visit Conrad again.
Truly, a great hotel”
Great hotel with excellent service. The room rate might be quite expensive but then again, I got discount :) The location was very strategic, near to Ginza and station. The atmosphere was very relaxing. I almost forget that I was there for business trip , not vacation
One of the best hotel I have ever stayed in”
This is one of the best hotel I have ever stayed in. The best value for money. The room is fantastic with all the proper ammenities. Bed and bathroom is great. Very modern through out, very well managed. The view of Tokyo Bay is amazing. Service is well worth the tip!
This is THE BEST hotel I ever stay in Tokyo in the last 15 years! The room is huge in Tokyo hotel standard, breath taking view, excellent service, nice pool, only downside is pricey but its definitely worth it.