8.9
Excellent
/10
(842 reviews)See what guests said
See map
8.7

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Popular landmarks
Yurikamome Shiodome Train Station 90 m
Hayao Miyazaki's Nippon Television Giant Clock 120 m
NTV Souvenir Shop 180 m
Nittele Tower 180 m
SIO-SITE 180 m
The Dentsu Shiki Theatre, UMI 240 m
Hibiya Shrine 250 m
Advertising Museum Tokyo 250 m
Caretta Shiodome 260 m
Caretta Shiodome Sky View 260 m
Nearby landmarks
Ginza 1.12 km
Tokyo Tower 1.48 km
Shinjuku Gyoen National Garden 5.27 km
Shibuya Crossing 5.46 km
Meiji Jingu 5.76 km
Ueno Park 5.96 km
Asakusa 6.41 km
Sensoji Temple 6.6 km
Tokyo Skytree 6.9 km
Tokyo Metropolitan Government Building observation room 6.92 km
Conrad Tokyo

"The lobby has a great view of the harbour and the lobby bar houses a long fireside perfect for winter, with different musicians playing in the evening..."

Merisa - December 25, 2019

King Executive Room Bay View - Bed Conrad Tokyo
Lobby Conrad Tokyo
Interior view Conrad Tokyo
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Conrad Tokyo

1-9-1, Higashi-Shinbashi, Minato-Ku, Ginza, Tokyo, Japan, 105-7337 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 100 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Tokyo

  • Hot tub

Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
Value for money8.4
Location rating8.7
Nearest airportHaneda Airport (HND)
Distance to airport12.8 km

Rooms available at Conrad Tokyo

Exceptional
Room comfort & quality
9.4
King Suite Bay View
King Suite Bay View
...
  • Room size: 72 m²/775 ft²
  • Bay view
  • 1 king bed
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King Executive Suite Bay View
King Executive Suite Bay View
...
  • Room size: 72 m²/775 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
Twin Executive Room Bay View
Twin Executive Room Bay View
...
  • Room size: 48 m²/517 ft²
  • Ocean view
  • 2 double beds
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Twin Executive Room City
Twin Executive Room City
...
  • Room size: 48 m²/517 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Twin Executive Suite City
Twin Executive Suite City
...
  • Room size: 72 m²/775 ft²
  • City view
  • 1 single bed
Enter dates to see prices
King Executive Suite Bay Corner
King Executive Suite Bay Corner
...
  • Room size: 83 m²/893 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
King Suite Bay Corner
King Suite Bay Corner
...
  • Room size: 85 m²/915 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
King Room Bay View
King Room Bay View
...
  • Room size: 48 m²/517 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Twin Suite City
Twin Suite City
...
  • Room size: 72 m²/775 ft²
  • City view
  • 2 double beds
Enter dates to see prices
King Executive Room Bay View
King Executive Room Bay View
...
  • Room size: 48 m²/517 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Conrad Tokyo?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Conrad Tokyo?

Conrad Tokyo is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 3200 JPY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Conrad Tokyo has a car park available for guests. Parking is available for a fee of 3000 JPY per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Tokyo with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Conrad Tokyo?

Conrad Tokyo does not permit smoking in any of its rooms, but allows smoking in designated areas.

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Explore the neighborhood

What people love about Conrad Tokyo

  • 9.2
    Exceptional
    Location

    "Locations and Price is valuable, near GINZA and next to Shiodome station."

    Kan

    |

    August 8, 2017

  • 9.6
    Exceptional
    Staff 

    "The service is impeccable, from the bell captains to check-in staff."

    Merisa

    |

    December 25, 2019

  • 9.2
    Exceptional
    Staff 

    "The staff are excellent, and go above and beyond with helping me."

    Alexander

    |

    December 2, 2019

Property ranking|Compared to 7,154 Tokyo properties
See all rankings
Service score
9.4/10
Cleanliness score
9.5/10
Room comfort score
9.4/10
Room size
79 sqm.
Better than
99
%
of Tokyo properties
Better than
99
%
of Tokyo properties
Better than
99
%
of Tokyo properties
Bigger than
99
%
of Tokyo properties
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Overall rating:
8.9
Excellent
843 reviews
Cleanliness
9.5
Facilities
8.9
Location
8.7
Read all reviews >
What travelers say they love:
Good for both business and pleasure trips and quite convenie...
BYUNG from South Korea
Business traveler
More about Conrad Tokyo

More about Conrad Tokyo

Well-positioned in Ginza/Shinbashi/Tsukiji, Conrad Tokyo is the ideal point of departure for your excursions in Tokyo. From here, guests can enjoy easy access to all that the lively city has to offer. This modern hotel is in the vicinity of popular city attractions such as Shiodome, Shiodome Train Station, and Dentsū Shiki Theatre Umi. Simply put, all the services and amenities you have come to expect from Hilton Worldwide are right in the comfort of your own home. The hotel provides complimentary internet access in the guestrooms, tours, a business center, an executive floor, shops, and disabled facilities to ensure guests the greatest comfort. All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel's garden, indoor pool, fitness center, outdoor pool, and sauna are ideal places to relax and unwind after a busy day. Conrad Tokyo is a smart choice for travelers to Tokyo, offering a relaxed and hassle-free stay every time.

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Most talked about facilities

View
7 mentions
Housekeeping
7 mentions
Breakfast
6 mentions
Internet
6 mentions

What they offer

10.0
Exceptional
Spaciousness

"The room was large enough for two and room service was very ..."

Angela

|

January 17, 2018

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental

Restaurants on site

Collage
Cuisine:French
Menu:A-la-carte
Kazahana
Cuisine:Japanese
China Blue
Cuisine:Chinese
Menu:A-la-carte
Cerise
Menu:Buffet, A-la-carte
Twenty Eight
Menu:A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Conrad Tokyo from real guests

Overall rating
8.9
Excellent
From 843 reviews
9.4Cleanliness
9.3Room comfort and quality
9.2Service
Agoda Reviews (471)Booking.com Reviews (371)
Rating via Agoda8.9
/
10
Cleanliness9.5
Facilities8.9
Location8.7
Room comfort and quality9.4
Service9.3
Value for money8.4
High score for Tokyo
Rating
9+ Exceptional (143)
8-9 Excellent (64)
7-8 Very Good (38)
6-7 Good (11)
<6 Below Expectation (8)
Time of the year
Mar - May (62)
Jun - Aug (64)
Sep - Nov (59)
Dec - Feb (79)
Don't miss out!Properties in Tokyo are being booked every minute!
All guests (471)
All room types
All languages

Show reviews that mention 

Showing 264 verified guest comments
12345
10.0
Exceptional
Robin from Singapore
Business traveler
King Room Bay View
Stayed 4 nights in August 2011

6 Star Hotel & Service”

Large Room, Top Notch Service

Stayed in the Conrad, Tokyo, from 20 - 24 August 2011 whilst on a business trip. It's about an hour coach (Airport Limousine Coach @ 3000 yen per person 1-way) ride away from Narita Airport. The hotel lobby is located on the 28th floor and checking-in was smooth and efficient. I was allocated a room on the 33rd floor and when I entered the room, I was blown away. The 'WOW!' factor shot through the scale. Large, comfortable room with full length windows overlooking Shiodome. A long sofa, bathtub with a rubber duckie, standing shower, toilet, king sized bed.. it was, to me, more than what a business traveller could have asked for. The hotel's signature restaurant is Gordon Ramsey's, so that speaks volumes of how good this hotel is. Naturally, for a hotel of such stature and the level of service provided, the cost of staying there is quite high. For 4 nights, I paid close to SGD2,500.00; which I think is worth every cent. Accessibility is convenient and cheap too as the Shiodome and Shimbashi stations are all within walking distance where you can take the sub-way to touristy places like Shibuya, Shinjuku, Ginza, Roppongi, Harajuku or even hop on to the JR Express to the airports (Narita or Haneda). If I am travelling again to Japan, Conrad would be my choice of hotel stay!

Reviewed August 29, 2011
9.6
Exceptional
Kyo from Japan
Family with young children
Twin Room City
Stayed 4 nights in March 2016

Very comfortable hotel with excellent facilities, services and food ”

This is the first time we stayed at Conrad Tokyo and we had a very enjoyable and amazing time there. Facilities, services and food, excellent! And the location is also perfect, close to Ginza, Shiodome station and Shinbashi station, within walking distance. We stayed at many excellent resorts and hotels in Maldives, Bali, Dubai, Singapore, KL, Bangkok etc in the past, however, this is one of the best hotels for sure, and when returning to Tokyo next time, we will definitely choose Conrad Tokyo to stay.

Reviewed April 05, 2016
9.7
Exceptional
Travon from United States
Family with young children
King Room Bay View
Stayed 3 nights in May 2015

Conrad Tokyo Hotel”

Number 1 best thing of our hotel stay would have to be the staff. They were very accommodating and friendly. Number two would have to be the breakfast. Three would be the overall feel of the hotel.

Our stay at Conrad was probably the most enjoying stay at any hotel I have stayed in. It was so nice that I in fact have never written a review on any other hotel, and to me, that says something great in itself about Conrad. The staff was incredible, the food was good, the hotel had a nice look, the area was great. If you fancy yourself a trip to Tokyo, I would recommend Conrad.

Reviewed June 01, 2015
10.0
Exceptional
JUA from South Korea
Couple
King Suite Bay View
Stayed 2 nights in August 2017

Great location ”

Easy access to ginza by walk (appx. 15min.) And 1 min. To shimbashi station that access to roppongi, shibuya and elsewhere. Really enjoyed staying at Conrad Tokyo this time, the room was spacious, clean and comfortable, the best part was the room had an amazing view of Odaiba.

Reviewed August 30, 2017
10.0
Exceptional
Kyo from Japan
Family with young children
King Room Bay View
Stayed 4 nights in August 2016

Excellent hotel!”

This is 2nd time we stayed at Conrad Tokyo and we had a very comfortable time this time as well. This is one of the best hotels we have ever stayed all over the world for sure and next time when we come to Tokyo, we will definitely choose Conrad Tokyo to stay. We are looking forward to the next time!

Reviewed August 21, 2016
9.6
Exceptional
Merisa from Singapore
Couple
King Room Bay View
Stayed 1 night in December 2019

A great hotel, never disappoints ”

I’ve stayed many times in this hotel. In its class, I think it’s consistently the best in Tokyo. I like the location Shiodome, walking distance to Ginza but far enough that you could still take a taxi back without fuss. The service is impeccable, from the bell captains to check-in staff. The lobby has a great view of the harbour and the lobby bar houses a long fireside perfect for winter, with different musicians playing in the evenings. The rooms are spacious, modern and well-furnished. The bathroom is well-lit but at the same time, the night light in there is sufficient for overnight. Curtains in the bedroom are electrically controlled. My favourite part is the swimming pool and I always try to make it there, in winter and summer. If you are ok with the price (it can get exorbitant during peak season) you’re bound to have a terrific stay.

Reviewed December 25, 2019
10.0
Exceptional
Kyo from Japan
Family with young children
Twin Room Bay View
Stayed 4 nights in March 2017

Great city resort in Tokyo!”

This is the 3rd time we stayed at Conrad Tokyo and we had much great time, relaxing, enjoying food and drinks, and great bay view. This hotel is really recommended and we will choose to stay at Conrad again next time when we come to Tokyo.

Reviewed April 01, 2017
9.0
Exceptional
Ben from Australia
Couple
King Room City
Stayed 2 nights in July 2012

Fantastic Service with Excellent Rooms”

Beautiful, large and well furnished room. Great central location

really enjoyed our stay at the conrad tokyo and can easily recommend it to both business and leisure travellers. service was really wonderful and the rooms were an absolute delight to stay in. the bathroom was especially nice.

Reviewed July 31, 2012
10.0
Exceptional
carol from Japan
Family with teens
King Room City
Stayed 1 night in August 2020

Outstanding Staff”

Over all I would definitely recommend this hotel although there were some flaws that must be taken care of like the sausages during breakfast,well, it was a little bit dry,not juicy and the fruits were limited ( pine apple and watermelon only?) But other than that, Front desk staff ( Ms. Asya) and Ms. Ajiew and Tiffany at the executive lounge staffs, they were outstanding staffs of Conrad and of course the other staffs too, they should be rewarded for their excellent services. For me, Conrad is the finest place I have stayed in. What more can I say....🤗🍷

Reviewed August 11, 2020
9.3
Exceptional
Deborah from United States
Couple
King Room City
Stayed 2 nights in May 2014

Luxurious and modern comfort”

Staff service, modern yet distinctly Japanese, convenient location

We had a very comfortable stay at the Conrad. The only drawback is that the location is not close to the main shopping/eating areas but it is an easy 10 minute walk to Ginza. We loved how quiet and modern the hotel was while still being distinctly Japanese, and the service was excellent.

Reviewed May 26, 2014
7.7
Very good
CHAN from Hong Kong
Solo traveler
King Room City
Stayed 2 nights in January 2014

nice hotel and room, fair breakfast”

nice room, okay location, friendly staffs

I stayed conrad for 2 nights. I stayed the standard room only but the room was fantastic. It was very spacious when compared to other hotels in Tokyo. The bathroom was exquisite. You could get the conrad signature's bear and duck. The location was fair. If you like to go shinjuku or shibuya frequently, conrad is not a good choice. However, it is good if you arrive tokyo from Handea airport. One thing that I was disappointed was the breakfast. I had a high expectation for the breakfast but the choices were limited and the staffs were not attentive enough. I waited 10 minutes to order my breakfast.

Reviewed June 20, 2014
9.2
Exceptional
Alexander from Myanmar
Business traveler
King Room City
Stayed 2 nights in September 2019

Exceptional”

I have stayed at Conrad Tokyo 5 times in the last 3 years. The staff are excellent, and go above and beyond with helping me. The rooms are amazing and spacious.

Reviewed December 02, 2019
9.6
Exceptional
John from United Kingdom
Couple
King Suite Bay Corner
Stayed 5 nights in October 2017

Best receptionist in the world”

The hotel is a short walk to the local station, maybe five to ten minutes. You can walk to Ginza Mitsukoshi in twenty minutes and the fish market in fifteen. You must visit the market in the day, bustling, crowded and fascinating. At night it is quiet but the sushi restaurants are amazing. So the hotel is well located. It is spotless, very well cleaned. The facilities are good, the restaurants are very nice, but maybe not the best, hence four rather than five stars. However the sushi bar was amazing, a bit expensive, but great fun and tasty. The room was well laid out, good sized lounge, comfy bed and great bathroom. The receptionist, Yukiko, was the best I have experienced in a five star or any star hotel around the world, and I have stayed in a few. She combined politeness, friendliness, helpfulness and patience, an absolute star.

Reviewed October 24, 2017
9.7
Exceptional
Jennifer from United States
Group
Twin Executive Room City
Stayed 3 nights in December 2013

The Conrad is one of the nicest hotels in Tokyo.”

Location, friendly staff, lovely rooms

My second stay at the Conrad and it was wonderful. The rooms are large and light-filled, and I appreciate the thoughtful amenities. If you have the opportunity to gain access to the Executive Lounge, they are extremely helpful with directions, local advice, and ideas for fun, interesting things to do. For a hotel of this caliber, I do think they should offer complimentary use of the pool.

Reviewed January 07, 2014
10.0
Exceptional
Magdalene from Singapore
Family with young children
Twin Room Bay View
Stayed 3 nights in March 2012

Impressed and will visit again!”

Staff were attentive and spoke good English which is rare in Japan!

i stayed a total of 3 nights with my husband, mum and two young children (2 and 5 years) in a triple share room. the beds were comfortable and large enough for my husband and myself to share with 1 child each. in particular, we were very pleased with the concierge which helped us with our transportation (via email) from narita airport to the hotel and from the hotel to our next destination which was disneyland resort hotel. they even went the extra mile to settle our bus arrangement from disneyland resort hotel back to narita airport! my children were thrilled with a welcome gift of a thomas the train and hello kitty mineral water bottle each. i will definitely stay at the hotel again when i return to tokyo.

Reviewed March 14, 2012
7.3
Very good
DucBau from France
Family with teens
Twin Executive Room City
Stayed 3 nights in August 2013

Executive Floor Conrad excellent service but lack”

Good location. Efficient staff. Comfortable room

Conrad Tokyo is typical of Conrad quality and customer service. We book two rooms on the executive floors for our 4 member family. They rooms were unfortunately located in opposite ends of the very long corridor. Bathrooms are well designed. The beds are comfortable. The staff on the executive floor is efficient but somehow lacking traditional Japanese hospitality.

Reviewed August 11, 2013
8.3
Excellent
Ling from Singapore
Couple
King Room City
Stayed 1 night in November 2011

Fantastic hotel with fantastic service”

fantastic staff

Excellent hotel with fantastic service staff.. very comfortable rooms with very comfortable beds. Although room rates are very expensive, we would say that it was worth every single cent. Amazing food too. Very impressed with the grandeur decoration of the main lobby of the hotel. Will most definitely visit Conrad again.

Reviewed February 28, 2012
10.0
Exceptional
Sondang from Indonesia
Business traveler
King Suite Bay View
Stayed 5 nights in May 2015

Truly, a great hotel”

Great hotel with excellent service. The room rate might be quite expensive but then again, I got discount :) The location was very strategic, near to Ginza and station. The atmosphere was very relaxing. I almost forget that I was there for business trip , not vacation

Reviewed March 26, 2017
9.7
Exceptional
PETER from Australia
Couple
King Suite Bay View
Stayed 3 nights in December 2012

One of the best hotel I have ever stayed in”

location, view, hi-floor, service

This is one of the best hotel I have ever stayed in. The best value for money. The room is fantastic with all the proper ammenities. Bed and bathroom is great. Very modern through out, very well managed. The view of Tokyo Bay is amazing. Service is well worth the tip!

Reviewed January 06, 2013
10.0
Exceptional
Roger from Hong Kong
Family with young children
Twin Suite Bay View
Stayed 2 nights in April 2017

Lesiure”

This is THE BEST hotel I ever stay in Tokyo in the last 15 years! The room is huge in Tokyo hotel standard, breath taking view, excellent service, nice pool, only downside is pricey but its definitely worth it.

Reviewed June 01, 2017
12345
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