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Cookies Hotel

"It's at a great location and kept fairly clean."

john - July 19, 2018
Standard Double Hillside - Food and beverages Cookies Hotel
 Cookies Hotel
Lobby Cookies Hotel
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Cookies Hotel

7/2 Moo 4,, White Sand Beach, Koh Chang, Thailand, 23170 - See map
Newly renovated
Free Wi-Fi
See map
Popular landmarks
White Sand Beach 680 m
Ban Kwan Chang 3.2 km
Khlong Prao Beach 5.2 km
Ban Chang Thai - Elephant Camp 6.3 km
Klong Plu Waterfall 6.4 km
Kai Bae Beach 9.4 km
Mu Ko Chang National Park View Point 9.8 km
Lonely Beach 11.7 km
Kong Koi Beach 15.7 km
Bang Bao Beach 15.9 km
Nearby landmarks
Jungle Rock Pub 140 m
White Sand Beach Night Food Market 180 m
Sabai Bar 220 m
Parichart Spa & Massage 270 m
The Royal Spa 280 m
Night market 300 m
Apsara Spa 340 m
Scuba Pub 350 m
White Sand Dive Centre 400 m
KC Pub 420 m
9.2

Exceptional

Location rating score

10 meters to the beach
Popular neighborhood
ParkingFREE
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Eco & Adventure
Canoeing
Hiking
Workout and Leisure
Swimming pool [indoor]
Swimming pool [outdoor]
  • Airport transfer

  • 10 meters to the beach

  • Currency exchange

  • Located in heart of Koh Chang

  • Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Koh Chang every 18 minutes on Agoda.com
Value for money7.2
Location rating9.2
Nearest airportTrat Airport (TDX) - Thailand
Distance to airport20.2 km

Rooms available at Cookies Hotel

Standard Double Hillside
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 1 queen bed
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Deluxe Double Room with Balcony and Sea View
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 1 queen bed
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Standard Twin Hillside
...
  • Room size: 24 m²/258 ft²
  • Garden view
  • 2 single beds
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Standard Double Room Hill Side
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 1 queen bed
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Family Room Hill Side
...
  • Room size: 50 m²/538 ft²
  • Balcony/terrace
  • 2 single beds and 1 queen b...
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Standard Quadruple Room Hill Side
...
  • Room size: 40 m²/431 ft²
  • Balcony/terrace
  • 2 single beds and 1 queen b...
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Standard Twin Room Hill Side
...
  • Room size: 24 m²/258 ft²
  • Balcony/terrace
  • 2 single beds
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Superior Twin Room with Sea View
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 2 single beds
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Superior Double Room with Sea View
...
  • Room size: 32 m²/344 ft²
  • Sea view
  • 1 queen bed
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Superior Room with Sea View
...
  • Room size: 32 m²/344 ft²
  • Balcony/terrace
  • 2 single beds or 1 queen be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Cookies Hotel?

and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. Check-in is from 01:00 PM, The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Cookies Hotel?

Cookies Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Cookies Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Cookies Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Koh Chang with private transportation, the hotel can arrange both taxis or car rental.

What are my dining options at Cookies Hotel?

Cookies Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at Cookies Hotel?

Cookies Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map
Explore the neighborhood

What people love about Cookies Hotel

  • 7.6
    Very good
    Location

    "The hotel is very close to the beach."

    Gian

    |

    December 2, 2019

  • 8.8
    Excellent

    "We will definitely stay here again."

    Adam

    |

    December 5, 2018

  • 8.8
    Excellent
    Staff 

    "Very friendly and helpful staff."

    Anthony

    |

    December 22, 2020

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Overall rating:
7.5
Very good
608 reviews
Cleanliness
7.1
Facilities
7.0
Location
9.2
Read all reviews >
What travelers say they love:
Great location and value for the money.
Tor from Norway
Couple
More about Cookies Hotel

More about Cookies Hotel

Well-placed in the beaches, restaurants, nightlife area of Koh Chang city, Cookies Hotel provides a most conducive spot for you to take a break from your busy days. Set from the excitement of the city, this 3-star hotel commands an excellent location and provides access to the city's biggest attractions. With the city's main attractions such as Parichart Spa & Massage, White Sand Beach, The Royal Spa within close reach, visitors to the hotel will just love its location.

At Cookies Hotel, the excellent service and superior facilities make for an unforgettable stay. A selection of top-class facilities such as daily housekeeping, laundromat, taxi service, gift/souvenir shop, Wi-Fi in public areas can be enjoyed at the hotel.

Step into one of 60 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, fireplace which can be found in some rooms. Throughout the day you can enjoy the relaxing atmosphere of the snorkeling, outdoor pool, diving, fishing, massage. When you are looking for comfortable and convenient accommodations in Koh Chang, make Cookies Hotel your home away from home.

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Most talked about facilities

Beach
18 mentions
Breakfast
16 mentions
Swimming Pool
16 mentions
Internet
3 mentions

What they offer

7.2
Very good
Cleanliness

"The rooms were functional and clean."

Ian

|

February 11, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Vegetarian

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Cookies Hotel from real guests

Overall rating
7.5
Very good
From 608 reviews
9.0Location
7.6Service
7.1Cleanliness
Agoda Reviews (424)Booking.com Reviews (184)
Rating via Booking.com7.6
/
10
Very good
Cleanliness7.4
Facilities7.3
Location8.9
Room comfort and quality7.3
Service8.0
Value for money7.0
High score for Koh Chang
Rating
9+ Exceptional (74)
8-9 Excellent (84)
7-8 Very Good (164)
6-7 Good (82)
<6 Below Expectation (139)
Time of the year
Mar - May (0)
Jun - Aug (0)
Sep - Nov (0)
Dec - Feb (0)
Don't miss out!Users are booking a place in Koh Chang every 18 minutes on Agoda.com
All guests (184)
All languages
Showing 543 verified guest comments
12345
3.0
Hazel
Solo traveler

Poor”

Location was good
Cookies is an old, tired hotel. It’s needs more than paint. The sanitary ware in bathrooms needs replacing. Old plastic curtains, chopped tiles, toilets that don’t flush properly and no drain covers ...
Reviewed April 17, 2021

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10.0
Exceptional
Luca
Couple

Nice hotel directly on the...”

Great hotel directly on the beach. Nice swimming pool. Big and clean room.
The shower head was too low. It was impossible to wash your hair without having to bend over.
Reviewed January 04, 2021

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4.0
Craig
Family with young children

Disappointing”

Nice location right on the beach and they have a nice swimming pool. The rooms could do with a bit of a refurbishment as it&#39;s starting to look a bit tiered.
We had a good stay but we have all fallen sick within hours of leaving the hotel not sure if it was something we eat at breakfast or what.
Reviewed March 01, 2020

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8.0
Excellent
Michelle
Couple

Very good”

The location is fabulous stay beach side its worth the extra money. The hotel is a bit dated but it&#39;s all spotless really enjoyed our stay here had booked 4 nights stayed extra night. Would ...
Only a quilt on the bed (to warm) asked for a top sheet 3 times I think communication problem. In end they said no dont have. Was fine took quilt out and used cover as top sheet. No bar or food at ...
Reviewed February 13, 2020

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6.7
Good
Merete
Group

Pleasant”

OK place on White sand beach which is not white. Nice pool.
Overpriced!
Reviewed January 18, 2020

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9.0
Exceptional
Sean
Couple

Will be bavk”

Clean rooms big beds
Pillows.
Reviewed January 11, 2020

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3.0
Anonymous
Family with young children

Poor”

good location
bad smell in room, a lot of mosquitoes, no hot water, too many chemicals in pool.
Reviewed December 31, 2019

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5.0
Marcela
Family with young children

Passable”

Staff, noisy dirty place, picture on website are fake. The hotel is not on the beach. It is in the street., it&#39;s overpriced
Reviewed December 27, 2019

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7.9
Very good
Lek
Family with young children

Good”

Great location on the beach, the pool was excellent the beach clean. Friendly staff.
Reviewed October 22, 2019

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5.0
David
Solo traveler

Passable”

Proximity to sea.
Dirty room.Broken door.Poor breakfast.
Reviewed April 24, 2019

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5.8
Martyn
Couple

Okay”

It was comfortable enough
Wasn’t as good as it appeared on the website Very standard room for an upgraded price
Reviewed March 23, 2019

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3.8
Amber
Family with young children

Poor”

The location of the venue was great.
The hotel is tired, run down and our room was very poor. Having spent a few weeks travelling around Thailand, this was the worst place we stayed yet. The bedsheets were stained and threadbare (see ...
Reviewed January 20, 2019

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7.5
Very good
Dan
Group

We booked family room which...”

Breakfast was rubbish
Reviewed January 14, 2019

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7.5
Very good
Slavisa
Couple

I’ll be back”

Top location, food was nice and staff very friendly. Fast checkin and checkout
Reviewed January 03, 2019

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7.5
Very good
Kevin
Family with young children

Good”

I did not think the breakfast was value for money there was not enough selection of food
Reviewed December 08, 2018

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4.2
Fiona
Solo traveler

If you want WiFi then...”

Good central location and very nice pool with great view of the sea and right next to the beach
No WiFi in my room, shabby deco and lobby that was hot and full of mosquito
Reviewed November 18, 2018

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2.5
Sodimichael from United Kingdom
Group

SERIOUSLY: DO NOT STAY HERE - IT IS A DISASTER”

There is nothing to like about this hotel, in fact, in ten years of travelling to Thailand I would rate this as the worst hotel I have ever stayed in. Rude inefficient, uncaring staff and management, dirty facilities, worn out furniture and bedding, the list is endless. It is in a great location, which is the main reason why the Booking rating is as high as it is, however, that is seriously irrelevant as when you are so disappointed, uncomfortable and tired from your experience that a great location becomes pointless. You can see from previous reviews that the management have responded to bad feedback on several occasions, but seem unwilling to make any changes or improvements, paying just lip service.
The place is a rundown, filthy, badly managed hotel site; even the pool was filthy (you could feel the dirt on the pool floor with your feet). My room was not very clean, the bedding was old and had multiple stains on it, including would I can only describe as bloodstains. The bed itself was worn out and seriously painful to sleep on. They don’t even supply proper toilet tissue, it’s paper food napkins. The air-conditioning in my first room did not work at all and it took over hour to get me moved to another room after having to chase up the request for assistance 3 times. The room decor is disastrous; you have a choice of vile lime green, violent pink, or a horrid bright blue. Then there is the breakfast. A cold selection of dried out cooked food that is so unappetising and unhealthy looking that you would definitely rather go without.
Reviewed July 16, 2018

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8.3
Excellent
David from United Kingdom
Group

Good value hotel excellent location”

Hotel in great location and rooms look out over the pool and to the sea. The hotel represents good value for money compared with other hotels close by. Shops and restaurants very close to hotel.
The breakfast was a little disappointing not a lot of selection and across the road from part of the hotel we were staying in. Our stay was in the low season so limited number of guests but they could cook to order to save wastage.
Reviewed June 18, 2018

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8.8
Excellent
Anonymous from Thailand
Family with young children

The staff is totally friendly. The breakfast is ok.”

The rest
Housekeeping cleaness
Reviewed May 02, 2018

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9.6
Exceptional
Anonymous from Australia
Couple

Gorgeous relaxing location. Crocodile and snake farm is abusive to animals.”

Very accomadating staff. Friendly.
Variety on breakfast buffet
Reviewed April 29, 2018

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12345
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