Great”

We live in Chiang Mai and just wanted to get out of the city for a night or two. The Resort is not far from many cafes and other attractions in the Mae Rim area. It is quite a small Resort. Luckily for us, there weren't many others staying there at the time we did. If it were crowded, then I think we would not have enjoyed it as much. But it was mainly just us when we swam at the pool, and never really heard from the other guests. The TV channels weren't very good. Thankfully there was free internet. Breakfast was nice. The pool could use a filter of some sort as the water was quite cloudy and had particles of stuff floating around. But the water smelled clean and it seems like it's a low chlorine, more natural type. So that was good.

What a beautiful place to be!”

We stayed three nights at Cool Downs and fell in love from the very beginning. Very friendly staff, stylish restaurant, warm and cozy atmosphere. It is a bit out of town, but that was exactly, what we were looking for. Very quiet and peaceful amidst a green and lush nature. Highly recommended: the Cool Downs Suite. And don't forget to book a Cooking Class at Chiang Mai Thai Cookery School. So much fun! Thank you all at Cool Downs for making this place magic! We love you Kirsten & Volker

Friendly getaway in Mae Rim”

Stayed 1 night at Cool downs Resort, enjoyed good coffee, Thai massage and a nice clean room. Their spa service is reasonably priced and place is nice and quiet off from the main Mae Rim road. We had mountain view from the room, which was unfortunately blocked by electric wiring. Otherwise the service was great and the place has good potential.

A good choice for a stay in Mae Rim”

Location: not too far from town and it’s driving distance (around 30-40 minutes) to tourist attractions in the city or up the hill to Queen Sirikit’s Botanical Garden or Mon Jam Venue: not too big and good for small groups who like privacy; they provide enough amenities; standard breakfast where you can choose from American breakfast, English breakfast or pork porridge (good to have when you travel in cold weather); Restaurant: the hotel has its own restaurant and a very decent coffee shop (very good for coffee addict for at least there’s a variety of coffee to order with reasonable price) Staffs: staffs, although small numbers, are efficient; service-minded Overall: I would recommend staying at this hotel if you plan to come to Chiang Mai and particularly like to stay close to the nature.

Hide away spot with good value of money”

What I love about cool down Resort is it pretty silent where you could have a true rest and relax time. It not so far from the city center (20 mins driving) which I still can drive in-town to meet my friends. The room is pretty neat and clean while you can also enjoy a little bit of nature in the morning.

Perfect place for vacation”

Cool downs Resort is very cool. Perfect decoration and facilities provided. There are only 11 rooms (in 2016) but a lot of rest areas/ Service area. Foods are also perfect. We love the whole time spent here...

Location - Atmosphere - Cleaned Room”

The resort is in good location with peaceful surrounding. Tourist attractions are not far from the resort. Spacious and Cleaned room totally satisfied my staying, also well-equipped facilities. My future visit to Mae Rim, this resort will be the first on my list.

Very good”

Initially impressed by the "resort", staff are friendly, rooms are modern, pool is small but nice and has no chlorine, relaxation areas are really nice. The resort is let down on a few levels. The toilet in the room has no door which is really unpleasant. The views of the mountains as shown in the photos are clearly photoshopped as you can't really see the mountain as shown in the photos due to it being obscured by hedges and trees. The photo of the pool and the mountain looks legitimate but they have grown a hedge along the edge of the pool so you can't see mountain. The photo of the mountain in the room window is clearly photoshopped and just doesn't represent the actual views you get. That said there is a kind of roof garden that has pleasant views though it is a little dangerous to use with small children as there is no proper fence. The food is probably the biggest let down and fairly expensive for the simple food on offer. Nothing seems fresh, my wife had a breaded fish main which seemed bought from a shop though she enjoyed it. I had Northern Thai sausage with an odd tuna rice. It was ok but pretty small and pretty basic. I get the feeling they don't have a proper chef just someone cooking shop bought produce. We also got a side of chips (fries) which were truly awful they was crinkle cut shop bought frozen chips and then deep fried. They tasted of nothing but oil. I'm pretty sure you're not supposed to fry these chips. Unfortunately unless you have a car you're quite a distance from any restaurants so they should being doing better food. The worst experience of 2 night the stay was the surprise that they have a large function room behind the apartments. On our second night myself and my wife went to bed around 11 pm and we're kept up by noise of music, singing, and shouting etc until 12:30am. I booked this resort due to it being recommended for being out in the sticks and nice and quiet. How wrong was I! I went out to complain at 11:30pm and was

Exceptional”

Fantastic oasis in Mae Rim and a good location for activities in the area. Incredibly friendly and hospitable staff and owner.

The hotel who's services extends beyond your imagi”

We were on a motor bike and had an accident. The wound was pretty bad. Upon returning back to the hotel, the manager Ms thanarot dropped whatever she was doing and came to help us. The first question was are we alright?? This is special as the motorbike used belonged to a third party whom she had to answer to if there were any damages. But she cared more for our personal well being first. Such service showed a personal connection and something that's beyond what she needs to do. Furthermore, without question she took out medication and got he hands dirty by helping us clean up the wounds. The feeling of a mothers tender loving care almost made me tear. My friend and I were moved by her actions. Apart from the services, the hotel was also well situated in the heart of all major attractions like tiger kingdom, waterfalls, eagle track, snake farm, Buddha cave,mon jam hill and even the old town. The resort has this open concept where the land own is huge and the resort is right in the middle of this big plot of land. Hence the quiet and peaceful surrounding. Buying of basic items like grocerys can be done at nearby provision shops or the 7-11. They have bicycles for rental at $0.00, FREE!! This was awesome as we could buy our grocery and visit nearby waterfalls/ attractions without booking any taxi. The staff were also very prompt in taxi and attractions bookings. Never worry about what you can do there as they can draft something for you.

Enjoy one night”

Spent only one night before heading to Chiang Mai downtown. Was stay in cool suite room is specious space close to the pool (you may need to request because not all of this room types by the pool) but wierd design as the toilet withour door. staff service was good as we expected

Cool Downs!”

A good location for Mae Rim activities. Bright and modern. Of they had a bar and served food in the evening would rate higher... but enjoyed our stay... Could do with a door on the bathroom though!

Comfortable, nicely decorated resort”

We went to Cool Downs with some friends. Because of its location, we were able to drive to several places nearby like Tiger Kingdom and the Queen's Botanical Gardens. When we returned to the resort, we separated and relaxed in our own rooms. Unfortunately, the TV reception was impossible and we could not watch TV. There was a DVD player but no movies. Thankfully, the lighting above the bed was good so we were able to read. The rain shower was especially nice, but the lighting over the sink made it hard to shave for my husband and put on makeup for me. The staff was very friendly and helpful and let us play a board game at one of the tables in the restaurant.

Great place for relaxation ”

It is a wonderful place to stay and relax near the elephant camp, waterfall. You would need to be able to drive to go there from the main city of chiang mai due to its location and the various sightseeing places.

Nice place in the Hills”

Modern Resort with nice touches. Good for relaxing and traveling around Chiang Mai,..if you have a Car. City is about 20km away.

Stylish yet relaxing”

Service-minded staffs. Arrived late but they check us in smoothly. Also rescue us from forgetting baby milk by going out to nearest 7-11 (still few kilometers away). E The room has cool room design with black and white theme. The hotel was small but you can see they've gone extra to make it plush. Bed, pillows, linen and bathroom amenities are better many larger hotels. Shower was hot and strong. Wifi handles Youtube streaming without a hitch. Enjoyed the breakfast thoroughly. They gave you choices when you checked in. My 'English' breakfast was cooked fresh with quality ingredients. Refreshing break for buffet bar. Highly recommended. Will be coming back.

Chill”

Lovely location and modern, clean resort nestled up in the mountains, lots of interesting attractions around. Particularly the waterfall and the insect zoo. The food here doesn’t cater to vegetarians, but the restaurant called the Sala Ice-cream restaurant which is very close offers many different vegetarian dishes with meat replacement (soy protein). The pool at this resort is lovely, it does offer a nice, tranquil escape. One side note- there is no door on the bathroom, the room is very open plan. Make sure you feel very open and at ease with whoever you are staying with in the room! Haha. Will stop by here again.

Modern Resort in Mae Rim”

Clean room, and plenty space. Resort is new and surrounding with beatiful of nature of Mae Rim.

Place to relax easily”

Resort is not far from town and easy to find. Design is cool and modern. Some photos shown in the website is different from what I have seen, like mountain view which I can't see when I was staying. So some photo was making up. An issue I found when arrived at resort is water leaking from AC, I like this room which has jacuzzi. Anyway, staff changed room for me but there is no jacuzzi at all. my bad luck.

good interior design”

good: -interior design -staffs are service mind and friendly. things to improve: -about the privacy, I can see the other room bathing from my toilet and in front of my room. -bath pipe system was drainage. so, it's flood and had bad smell from the pipe. -the button of shower gel bottle had gone, since i check in -views are different from presented photo.