CoolRooms Atocha Hotel
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9.7
Exceptional
/10
(32 reviews)See what guests said
See map
9.9
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • Iglesia de Santa Cruz30 m
  • Horno de America60 m
  • Academia Amor de Dios100 m
  • Mercado de Anton Martin110 m
  • Museo Nac. Centro de Arte Reina Sofia120 m
  • Cine Doré150 m
  • Antón Martín Metro Station150 m
  • Dos Gardenias160 m
  • Jazz Bar160 m
  • Le Moulin160 m
  • Newly built in 2018
    Free Wi-Fi

    CoolRooms Atocha Hotel

    Calle de Atocha 34, City Center, Madrid, Spain, 28012 - See map

    This property is in high demand!

    Booked 27 times

    Exceptional reputation
    Recommended by 100% of guests
    Exceptional cleanliness
    9.6 rating for cleanliness
    Exceptional service
    9.6 rating for service
    Exceptional facilities on premise
    9.5 facilities on premise
    • 150 meters to public transportation

    • Airport transfer

    • Located in heart of Madrid

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    Cheaper than 99% of all properties in Madrid in the last 24 hours

    Compared to 7,478 Madrid properties at Agoda for various dates

    Property ranking|Compared to 7,478 Madrid properties
    See all rankings
    Value for money score
    9.8/10
    Location score
    9.9/10
    Service score
    9.6/10
    Cleanliness score
    9.6/10
    Better than
    99
    %
    of Madrid properties
    Better than
    99
    %
    of Madrid properties
    Better than
    99
    %
    of Madrid properties
    Better than
    99
    %
    of Madrid properties
    Value for money9.8
    Distance to city center0, 750 km
    Location rating9.9
    Nearest airportAdolfo Suárez Madrid-Barajas Airport (MAD)
    Distance to airport12.5 km

    Rooms available at CoolRooms Atocha Hotel

    Cool Suite
    Cool Suite
    ...
    • Room size: 95 m²/1023 ft²
    • City view
    • 1 super king bed & 1 sofa b...
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    Master Suite
    Master Suite
    ...
    • Room size: 100 m²/1076 ft²
    • Non-smoking
    • 1 super king bed & 2 queen ...
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 55 m²/592 ft²
    • Balcony/terrace
    • 1 super king bed
    Enter dates to see prices
    Premium Room
    Premium Room
    ...
    • Room size: 42 m²/452 ft²
    • Balcony/terrace
    • 1 super king bed
    Enter dates to see prices
    Superior Suite with 2 bedrooms
    Superior Suite with 2 bedrooms
    ...
    • Room size: 100 m²/1076 ft²
    • 2 bathrooms
    • 1 king bed or 1 king bed or...
    Enter dates to see prices
    Suite
    Suite
    ...
    • Room size: 65 m²/700 ft²
    • Balcony/terrace
    • 1 super king bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 32 m²/344 ft²
    • Balcony/terrace
    • 1 super king bed
    Enter dates to see prices
    2 Bedroom Master Suite
    2 Bedroom Master Suite
    ...
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      Run of House
      Run of House
      ...
      • Shower
      Enter dates to see prices
      room
      room
      ...
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        More about CoolRooms Atocha Hotel

        More about CoolRooms Atocha Hotel

        An overview

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        What they offer

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Food and dining

        Restaurants on site

        El 34 Pintxos
        Cuisine:Mediteranean
        Menu:Buffet
        El 34 Restaurante
        Cuisine:Mediteranean
        Menu:Buffet

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        What guests think of this property

        Overall rating
        9.6
        Exceptional
        From 819 reviews
        Provided by verified guests of
        Agoda Reviews (32)Booking.com Reviews (787)
        Rating via Agoda9.7
        /
        10
        Exceptional
        Cleanliness9.6
        Facilities9.5
        Location9.9
        Service9.6
        Value for money9.8
        High score for Madrid

        Most recent reviews for CoolRooms Atocha Hotel

        Couple
        Stayed 2 nights in November 2019
        Premium Room
        Exceptional10.0
        Lovely accomodationExtrem friendly personal, lovely and stunning rooms, great location so close to the heart of madrid (Sol Metro Station) If we come back to madrid, we defenately will book it again
        Sabrinafrom SwitzerlandReviewed November 12, 2019
        Family with young children
        Stayed 1 night in June 2019
        Deluxe Room
        Exceptional10.0
        Awesome Awesome stay ,will be back
        Noeliafrom United StatesReviewed September 24, 2019
        Couple
        Stayed 1 night in September 2019
        Deluxe Room
        Exceptional9.6
        Lovely!The CoolRooms Atocha hotel was the highlight of our entire Spain trip. It is such a clean, spacious, lovely boutique hotel that we instantly fell in love with. The ceiling of the room was really high, nice looking bathroom and bed is super comfortable. Breakfast was very simple but enough.Oh, I like its bar called 34. Must try their tapas and dishes!! They are so yummy :)
        MINJIfrom South KoreaReviewed September 22, 2019
        Couple
        Stayed 7 nights in September 2019
        Junior Suite
        Exceptional10.0
        A beautiful and stylish boutique hotel. Great central location and nice welcoming staffThe hotel is tastefully styled. An oasis in the city center. The pool garden is a great bonus for relaxing at all times. The staff is very nice and welcoming, especially Alex with his big smile and Alicia who took care of us every the morning. Although I didn’t get the names of the receptionists and the other staff members, they were all nice and professional. We will surely come back!
        Michalfrom IsraelReviewed September 13, 2019
        Couple
        Stayed 1 night in August 2019
        Deluxe Room
        Exceptional10.0
        Amazing Hotel with Even Better StaffThis hotel is hands down one of the best hotels I have stayed in while traveling. The team at CoolRooms Atocha was friendly, helpful and went beyond my expectations. We were offered a free upgrade due to our early arrival and our overnight flight, instead of having to wait 5 more hours to check-in and rest. The breakfast was delicious and healthy, something I value when traveling. The rooms were incredibly spacious and stylish with classic meets modern touches. The pool is in a gorgeous setting and provides enough shade from the hot Madrid sun when needed. Complimentary drinks from the hotel for each guest and delicious snacks at the bar to boot. My partner and I had a wonderful time and we certainly hope to be back to CoolRooms soon!
        Amyfrom United StatesReviewed September 04, 2019

        Reviews of CoolRooms Atocha Hotel from real guests

        Overall rating
        9.6
        Exceptional
        From 819 reviews
        Provided by verified guests of
        Agoda Reviews (32)Booking.com Reviews (787)
        Rating via Agoda9.7
        /
        10
        Exceptional
        Cleanliness9.6
        Facilities9.5
        Location9.9
        Service9.6
        Value for money9.8
        High score for Madrid
        Rating
        9+ Exceptional (12)
        8-9 Excellent (1)
        7-8 Very Good (0)
        6-7 Good (0)
        <6 Below Expectation (0)
        Time of the year
        Mar - May (2)
        Jun - Aug (7)
        Sep - Nov (4)
        Dec - Feb (0)
        All guests (32)
        All room types
        All languages
        Showing 13 verified guest comments
        10.0
        Exceptional
        Sabrina from Switzerland
        Couple
        Premium Room
        Stayed 2 nights in November 2019

        Lovely accomodation”

        Extrem friendly personal, lovely and stunning rooms, great location so close to the heart of madrid (Sol Metro Station) If we come back to madrid, we defenately will book it again

        Reviewed November 12, 2019
        10.0
        Exceptional
        Noelia from United States
        Family with young children
        Deluxe Room
        Stayed 1 night in June 2019

        Awesome ”

        Awesome stay ,will be back

        Reviewed September 24, 2019

        Dear Noelia and family: Thank you very much for your lovely feedback. t is always great to know that we are meeting the expectations our guests have come to expect and deserve. Please come back soon. Kind regards, Desirée M.Villaverde (Guest Relations Director)

        Responded September 24, 2019
        CoolRooms Atocha Hotel
        9.6
        Exceptional
        MINJI from South Korea
        Couple
        Deluxe Room
        Stayed 1 night in September 2019

        Lovely!”

        The CoolRooms Atocha hotel was the highlight of our entire Spain trip. It is such a clean, spacious, lovely boutique hotel that we instantly fell in love with. The ceiling of the room was really high, nice looking bathroom and bed is super comfortable. Breakfast was very simple but enough.Oh, I like its bar called 34. Must try their tapas and dishes!! They are so yummy :)

        Reviewed September 22, 2019
        10.0
        Exceptional
        Michal from Israel
        Couple
        Junior Suite
        Stayed 7 nights in September 2019

        A beautiful and stylish boutique hotel. Great central location and nice welcoming staff”

        The hotel is tastefully styled. An oasis in the city center. The pool garden is a great bonus for relaxing at all times. The staff is very nice and welcoming, especially Alex with his big smile and Alicia who took care of us every the morning. Although I didn’t get the names of the receptionists and the other staff members, they were all nice and professional. We will surely come back!

        Reviewed September 13, 2019

        Dear Michal: Thank you very much for taking your time and share your experience on Agoda. We are delighted that you liked CoolRooms our Historical Hotel and consider that this is the place to be during your time here in Madrid. We were delighted reading your positive remarks of our oasis and the exceptional service from our welcoming and helpful staff. They will surely be pleased to know that you enjoyed they exceeded your expectations and your review will serve as a motivation for all of us to strive for excellence. We look forward to welcoming you back soon. Kind Regards Desirée M.Villaverde (Guest Relations Director)

        Responded September 13, 2019
        CoolRooms Atocha Hotel
        10.0
        Exceptional
        Amy from United States
        Couple
        Deluxe Room
        Stayed 1 night in August 2019

        Amazing Hotel with Even Better Staff”

        This hotel is hands down one of the best hotels I have stayed in while traveling. The team at CoolRooms Atocha was friendly, helpful and went beyond my expectations. We were offered a free upgrade due to our early arrival and our overnight flight, instead of having to wait 5 more hours to check-in and rest. The breakfast was delicious and healthy, something I value when traveling. The rooms were incredibly spacious and stylish with classic meets modern touches. The pool is in a gorgeous setting and provides enough shade from the hot Madrid sun when needed. Complimentary drinks from the hotel for each guest and delicious snacks at the bar to boot. My partner and I had a wonderful time and we certainly hope to be back to CoolRooms soon!

        Reviewed September 04, 2019

        Dear Amy: I am sorry that it has taken me so long to reply to your review. Thank you for taking your time to share this heartwarming review of CoolRooms Atocha. We are happy to know that you had enjoyed so many aspects of our hotel during your stay. We were delighted reading your positive remarks of our comfortable rooms and the exceptional service from our welcoming and helpful staff. They will surely be pleased to know that you enjoyed they exceeded your expectations and your review will serve as a motivation for all of us to strive for excellence. We truly appreciate your comments about our breakfast service as it was envisioned to create a memorable experience for each one of our guests. Also, it is wonderful to notice that you enjoyed all the treats that we have available for our guests throughout the day. We look forward to welcoming you back soon. Kind Regards, Desirée M.Villaverde (Guest Relations Director)

        Show more
        CoolRooms Atocha Hotel
        10.0
        Exceptional
        Kitty from Australia
        Couple
        Premium Room
        Stayed 5 nights in August 2019

        5 day in Madrid to relax ”

        We had a great stay at this hotel. The rooms are spacious, the beds are really comfy and the staff are so helpful. I would definitely stay here again.

        Reviewed September 04, 2019

        Dear Kitty: Thank you for the detailed review and 10 points rating of your stay experience at the CoolRooms! It is always great to know that we are meeting the expectations our guests have come to expect and deserve. I am pleased to read the you enjoyed your stay and appreciated everything our palace has to offer in food and accommodations. We can't wait to welcome you back so we can give you the 5 star service again. Sincerely, Desirée M.Villaverde (Guest Relations Director)

        Responded September 13, 2019
        CoolRooms Atocha Hotel
        10.0
        Exceptional
        Larissa from United States
        Family with teens
        2 Bedroom Master Suite
        Stayed 2 nights in August 2019

        Excellent all around!”

        We tremendously enjoyed our stay in Madrid and CoolRoomsAtocha. The rooms are very clean, spacious, and quiet. The staff at the hotel are very friendly and helpful. The location is superb — close to everything, Puerta de Atocha train station., sightseeing, subway, major attractions, museums, shopping, etc. The pool is small and only about 3 feet deep but our 10-year old enjoyed it. The courtyard / terrace around the pool are very nice and free breakfast (very good) is served there. I highly recommend this hotel!

        Reviewed August 21, 2019

        Dear Larissa: Many thanks for having chosen to stay with us and for your kind words here on Agoda. I was delighted to learn that you had a pleasant stay and that the quality of the breakfast buffet as well as the service of the staff met your needs. I am also very glad that you enjoyed our pool garden. Of course, I will share your positive feedback with the whole team and I know that they will be thankful. We look forward to welcoming you back soon. Kind regards, Desirée M.Villaverde (Guest Relations Director)

        Responded September 13, 2019
        CoolRooms Atocha Hotel
        10.0
        Exceptional
        José from Switzerland
        Family with young children
        Premium Room
        Stayed 4 nights in July 2019

        Jewel”

        I can only recommend this newly opened boutique hotel that, I believe, will soon be difficult to book. Let us talk enough about it so that they earn the clients they deserve but not too much (it is a jewel)...

        Reviewed August 05, 2019

        Dear José: Thank you so much for choosing us and for such a detailed and amazing review! Knowing that you've had such a wonderful experience makes our whole team extremely happy and proud. We hope to serve you again soon. Best regards, Desirée M.Villaverde (Guest Relations Director)

        Responded August 05, 2019
        CoolRooms Atocha Hotel
        8.4
        Excellent
        Kwun from Hong Kong
        Couple
        Deluxe Room
        Stayed 2 nights in June 2019

        Thanks everyone of the hotel staffs ”

        Thanks so much for the hotel staffs and front desk staffs,they are so helpful and friendly !they are the best one I met in Madrid ! And love the welcome drinks and donuts, I miss the delicious donuts! The room is cleaned and comfortable but if they have bath tube for all rooms then will be perfect.

        Reviewed June 21, 2019

        Dear Kwun: We are happy to see that your stay with us was highly satisfactory and that you found our team to impress you the most. CoolRooms Atocha was the lucky recipient of a masterful renovation, easing this stunning stone palace out of the 19th century and into the 21st. All the grandeur remains, with a dose of technology added. Please come back soon we promise we'll remain spotless and we'll bring you delicious donuts. We hope to serve you again soon. Kind regards, Desirée M.Villaverde (Guest Relations Director)

        Responded August 05, 2019
        CoolRooms Atocha Hotel
        10.0
        Exceptional
        Galina
        Solo traveler
        Premium Room
        Stayed 1 night in May 2019

        Beautiful new hotel in Centro”

        Staff was amazing, good breakfast included, facilities beautiful, nice design, quality amenities - all in all a fantastic choice!

        Reviewed May 16, 2019

        Dear Galina: Thank you for your recent Agoda review. I was delighted to read that we met your expectations and you had a lovely time. We promise that we'll remain fantastic. Looking forward to welcoming you again. Kind regards, Desirée M.Villaverde (Guest Relations Director)

        Responded May 21, 2019
        CoolRooms Atocha Hotel
        9.6
        Exceptional
        ANDREW from Singapore
        Couple
        Deluxe Room
        Stayed 3 nights in May 2019

        Just great!”

        There's nothing not to love about this hotel. The high ceilings, great decor and quality products in the room made our stay a very enjoyable. Thanks for providing ghd products which is very much appreciated by female travellers like me. Staff were all very helpful. Great location - the subway is a very short walk down the street, surrounded by cafes and food places and there is a supermarket close by. I would recommend this hotel to anyone who plans to travel to Madrid!

        Reviewed May 13, 2019

        Dear Andrew: We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at CoolRooms was an enjoyable one. Looking forward to hosting you again soon. Kind regards, Guest Relations Team

        Responded May 21, 2019
        CoolRooms Atocha Hotel
        10.0
        Exceptional
        lingna from China
        Family with young children
        Premium Room
        Stayed 1 night in August 2019

        Exceptional”

        宝藏酒店,房间很大,早餐算是半自助,有一些东西是现点现做的,还会送欢迎饮品,住的很舒服,装修风格很不错

        Reviewed September 03, 2019

        尊敬的客人: 感谢惠赐有关 CoolRooms Atocha特饭店的宝贵意见。听到您对我们工作的肯定,十分开心。 我会将您的意见与我们的团队一起分享。一直以来,我们坚持不懈地提升服务质量,我相信这个反馈将给我们所有的员工带来莫大的鼓舞。 再次感谢您与我们分享您的体验,我们真诚地希望您的下一次光临会像前一次一样愉快。 谨启 Desirée M.Villaverde (Guest Relations Director)

        Responded September 13, 2019
        CoolRooms Atocha Hotel
        10.0
        Exceptional
        SEYEONG
        Solo traveler
        Premium Room
        Stayed 2 nights in October 2019

        상상 이상으로 훌륭했던 호텔”

        가격이 저렴하지 않아 걱정했는데 정말 숙소가 최고였습니다. 다음에 가더라도 꼭 한번 묵고싶은 호텔입니다. 킹 베드도 아주 안락하였고 넓은 객실, 화장실도 샤워기, 세면대 모두 2인이 동시에 사용할 수 있습니다. 블루투스 스피커도 아주 맘에 들었네요.

        Reviewed November 01, 2019
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        |Exceptional 9.7
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        • Exceptional location
        • Museo Nac. Centro de Arte Reina Sofia
        • Antón Martín Metro Station is within 0.15 km