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Booking.com Reviews (3097)
Agoda Reviews (50)
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Very good
based on 50 reviews
Cleanliness8.7
Facilities7.8
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Room comfort and quality7.7
Service8.2
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Excellent
based on 14 reviews
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Value for money8.7
Excellent
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Room comfort and quality9.0
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Very good
based on 3 reviews
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based on 4 reviews
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Excellent
8.3
based on 3097 reviews
Cleanliness8.8
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Excellent
8.3
based on 1484 reviews
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8.3
based on 546 reviews
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8.1
based on 241 reviews
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8.2
based on 333 reviews
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8.3
based on 495 reviews
Cleanliness8.8
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9.7
damien from Ireland
Group
Stayed 3 nights in March 2010
weekend in copenhagen”
stylish,friendly,nice location,great breakfast
liked everything
we spent 4 days in the hotel and we could not fault the place,from the staff to the location to the style of the hotel we loved it all.the breakfast was excellent every mornin.its located about 10 minutes walk from tivoli gardens,it is 2 minutes from the train station and it is situated on the water.it is beside a shopping centre with cinema and resturants and about 15 minutes walk from the carlsberg brewery,3 of us stayed and we all loved the hotel and really loved the decor in the rooms.
Reviewed March 11, 2010
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6.7
Cynthia from Canada
Couple
Stayed 3 nights in July 2010
Stylish hotel.”
Waterfront location, close to mall for shopping and dining options.
Room size was miniscule. Not enough room for two travelers with more than 1 bag each. Wi-fi did not work in room - only in the hallway and reception.
The front desk staff were not welcoming. It took almost 30 minutes to check in because the only person not on the phone was checking someone else in. When someone finally did hang up the phone, they took care of another guest that had walked up behind us and was obviously not checking in. They didn't acknowledge our presence and ask if they could handle his question first. We had stayed at a much cheaper hotel in Oslo the previous few nights and were welcomed warmly and given all kinds of information on what was near for dining options, transportation and tours from them. Here, we felt like the reception staff was doing us a favor by allowing us to stay at their hotel.
Reviewed July 21, 2010
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6.0
Susan from United Kingdom
Family with teens
Standard Triple Room
Stayed 7 nights in July 2010
stylish hotel”
Internet, parking, close to train station, clean rooms
very soft spongy beds
This is a great looking stylish hotel, a little bit out of the centre of town, but there is a train link into the main station and beyond. The staff were a bit abrupt and rude on check in but found that this was same for staff in shops and restaurant throughout Copenhagen.
Reviewed August 07, 2010
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7.7
LaiCheng from Malaysia
Family with teens
Family Room (2 Adults + 2 Children)
Stayed 3 nights in August 2010
Copenhagen island hotel”
Very new and trendy, clean and quite convenient.
Beds were too soft.
My children and I had a pretty good stay here. Apart from the rain when we arrived, the next few days were rather sunny most of the time. During the first day we all got a bit wet because there was no cover going to to Mall next door. I also found the beds too soft and my body ached the next day. Not too good for the older generation I'm afraid! However, my kids were fine. The Hotel is rather convenient as it's quite near the train and once you've worked out how to get tickets from the self vending machine, it's only 1 stop into town. Some staff members were very helpful and some were rather distant but overall, we would still recommend staying there.
Reviewed August 24, 2010
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9.7
Siobhan from Ireland
Couple
Stayed 4 nights in December 2010
Very attractive hotel, great location”
Near city centre, lovely area,very cool hotel
Breakfast service could be better at the weekend, tables not being cleared meaning that you had to sit at a dirty table
Beautiful hotel. Seriously impressed at both the exterior and interior. Views from the restaurant were beautiful. The walk from the back of the hotel along the harbour is beautiful.
Food in the hotel is very good, but a limited selection so not really suitable for fussy eaters. Quality of the food was fantastic, and breakfast selection is also great, offering an amazing array of breads,pastries,meats,fruit etc.
Beds were super comfy with lovely toppers and snuggly duvets. Rooms were well equipped, however I would advise to book a room with a harbour view. Our room was on the other side of the hotel, and in retrospect we should have booked a harbour view room, well worth it for the view.
The hotel is a pleasant 15 minutes walk to Tivoli and Central Station, and approximately 20 to the city centre.
I would highly recommend the Island Hotel to anyone making a visit to Copenhagen and I would definitely stay there again should I return to Copenhagen.
Reviewed December 12, 2010
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7.0
Graham from United Kingdom
Business traveler
Standard
Stayed 1 night in December 2010
Pretty good overall”
Good location
Breakfast: not enough space or staff to manage efectively
Overall, worth a return trip. The hotel was good to look at and stay in, and the rooms, though small, were very acceptable. the location, next to the waterside and a big shopping centre, whilst only a mile from the centre of the city's main nightlife, was pretty good. Worth a trip in summer to make more use of the waterside setting.
Reviewed December 13, 2010
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7.0
Jan from Denmark
Business traveler
Stayed 1 night in September 2011
Modern, nice hotel at the waterfront”
Nice rooms, close to airport, modern design
the hotel is quite new and boasts modern, scandinavian design, which is clear in furniture, building and decorations. nice, clean atmosphere everywhere in the hotel.
the rooms are a bit small but generally good and functional with a nice bathroom although the beds are to the soft side. rooms on one side of the hotel offer a clear view of the harbor area.
Reviewed September 09, 2011
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8.0
Leif from Sweden
Business traveler
Stayed 2 nights in December 2011
Perfect located hotel ”
Close to the water and close to the big shopping center "fisketorvet"
A brand new hotel with excellent Design, lots of air in the uilding and rooms with a great taste of normal luxury. Rooms with the harbourview is recommended.
Reviewed December 13, 2011
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8.0
Leif from Sweden
Couple
Stayed 1 night in July 2012
Very nice hotel”
Close to shopping malls and connection to the city
This is the third stay at the hotel and its getting better ane better. Nice and helpful personnel, location of the hotel is good and its near to nice walks around the harbour,
Reviewed August 05, 2012
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9.3
John from Australia
Couple
Stayed 2 nights in July 2012
Great Hotel”
Views, Moden, Staff
Great Moden hotel in a good location, A bit of a walk to central Copenhagen but that can be along the waters edge witch makes it enjoyable. Rooms were very good,clean and moden.
Staff were excellent. If we ever went back to Copenhagen we would stay a this hotel.
Highly recommended
Reviewed August 05, 2012
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8.3
Alla from Russia
Solo traveler
Very good”
Breakfast is enough various and quality.
We took fines for parking, because reception didn't pointed that there are place in front of hotel doesn't belong to their hotel.
Reviewed July 01, 2014
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9.6
Anonymous from Sweden
Family with young children
Exceptional”
+ welcoming staff
+ excellent restaurant
+ very good facilities
- Finding a parking place is not easy
It is a bit out of town, but this is not necessarily bad (less noise), and the town is in walking distance (~ 20-30 min on foot).
Reviewed July 03, 2014
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6.3
Xiaoyan from Sweden
Family with young children
Pleasant”
clean room,
very limited parking area, but they claim they have parking and no need for booking. When talking to the reception about it, the guy was very erogant like they don't care if you like it or not. ...
Reviewed July 03, 2014
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6.7
Robin from New Zealand
Couple
A Hospital or a Hotel...”
Free WIFI
Comfort of bed
Very quiet
Fitness room and sauna
Decor is bland
Access via steps difficult
Breakfast was not enticing
Rooms a little on the small side
Built for economy travellers....rooms low on facilities. Not much storage space, power points ...
Reviewed July 03, 2014
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9.6
Niall from Ireland
Couple
Exceptional”
Location, interior, food, price, cleanliness all outstanding
Some staff friendlier then others but none rude.
Reviewed July 03, 2014
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8.8
Richard from United States
Couple
Fabulous”
Beautiful facilities and beautiful views. Great location on the water, walking distance to a mall with movie theaters and money changing. Easy walk to metro and trendy meat packing district. Well ...
The room we had, though beautiful, was a bit small and had no bedside electrical outlets. Also the mattress was was extremely soft and bouncy.
Reviewed July 05, 2014
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7.9
Tychk from Hong Kong
Group
Good”
My room was facing the harbour. The view was great even though I stayed on the 1/F. It's tidy and everything worked perfectly. Breakfast was served in the Harbour Restaurant. I think it's ...
The couple of steps leading to the front entrance of the hotel lobby (not exactly on the ground floor) can be quite challenging if you have lots of luggage. You have to haul them up the steps. There ...
Reviewed July 06, 2014
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8.8
Riccardo from Italy
Solo traveler
Fabulous”
very nice design hotel located in a modern area. Very nice breakfast in a wonderful hall with water view. Recommended.
bikes could be free for guests
Reviewed July 07, 2014
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9.2
Istvan from Hungary
Couple
Superb”
Walking distance to the city, excellent breakfast, helpful staff, very nice architecture and unique surrounding.
Reviewed July 09, 2014
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9.2
Anonymous from Saudi Arabia
Family with young children
Superb”
The staff were really friendly and very cooperative..
The only thing that the bed sheet wasn't change daily.
