Good location , cleanliness and quiet hotel ”

Hotel very near to train station, 5 mins walking. Breakfast was provided during my stay and was simple and nice. Hotel room was clean and I love the view . Hotel was next to one big shopping centre . Lot of restaurants, shops and one big cinema. Hotel is located 2 to 3 train stations to main city area if you are travelling to the city. Love to come back to this hotel for my next trip to Copenhagen.

Exceptional”

Everyone was super helpful and went above and beyond what could be expected as we found our onwards travels impacted by a disaster. I can’t recommend the staff and the hotel enough.

Nice view from the room”

Nice and clean room with a superb view of the harbour and pool. Relatively convenient as close to Copenhagen Mall and S train station.

Lovely hotel but expensive”

Restaurant, bar and room service expensive. Small shopping mall next door but a fair walk away from the main shops and centre. Hotel is lovely. Need to give more tea/coffee though and supply proper milk rather than a creamer powder.

Feel little bit expensive comparing the size of the room !”

The mall next door is very close and good stores, restaurants etc. inside. The Hop on Hop off buses come to Tivoli Hotel which is walking distance just opposite to the hotel. Breakfast was good. The taxi arrangement was poor. We wanted to book taxi for 12 noon in the morning itself. But the Front Desk said they can accept booking only after Check out. We checked out at 12 noon and booked the taxi and got the taxi only after 3pm. Like us many were waiting for taxi in the hotel. There was lot of confusion for whose booking the taxi has come. All wanted to leave same time for checking in for their Cruise .

Modern and chic hotel located in front of the harbour”

I really liked it here. The room interior is bright and really comfortable bed. The harbourview is also a plus. Location is great and right next to a mall Fisketorvet

Don't pay in Euro”

I had a pleasant stay in this hotel till I checked out. Night before I went to the front desk and told them I would be checking out next day. I asked for my bill in Euro. I am from South America and the credit card we have is limited so it would not cover hotel plus car rental at the same time. I had cash Euro to pay. They told me the amount and I put that aside. Next day at check out time the bill was Eur 80,- more than the night before due to using a different exchange rate than the one used everywhere else. They used 6,61 instead of 7,48. To me that is a rip off. The margin is way to much

Arrogant staff!”

The reception who checked-in for us was very rude and arrogant. Location wise wasn't that great too (long walks to main Copenhagen attractions and the bus stop). The room was very small too facing the main road which was pretty noisy. I regretted booking this hotel for my short stay in the city. Should have gone for those hotels that are in the main attractions area eventho they are more expensive but at least they have better locations, more accessible, and easier to access to & from the airport. If u are trying to travel to this hotel from the airport, good luck!

Best Hotel in Copenhagen!”

Best breakfast and great staff. Rooms are super clean and nice. Location is perfect.

Copenhagen Island Hotel”

Quality service and friendly staff.

3 nights in Copenhagen”

Good location, near shopping mall.

Overall Great Stay”

Great stay.. near to a big mall .. overall good!

Tolle Lage”

Tolle Lage mit gutem Service

Acceptable”

HORRIBLE NO BOSY IS HELPING WITH THE BAGAGE, STAFF ARE RUDE

Thumbs Up from Me”

I stayed here for three nights. The location is excellent, with lovely views into the harbour and only a 5 minute walk and 2 minute train ride into the centre of Copenhagen or a short, pleasant cycle. The room was very clean and the bathroom was spacious. The USB chargers didn't work in my room but the staff at reception were happy to help me out with an adapter. I would recommend this hotel and I'd definitely consider staying here again.

Copenhagen 3nights”

The hotel was realy nice and modern and i would recommend it but at the begining i had problem with the rom. They gave me firdt the wrong room and second one had issuses But in overall it was nice and valuabel

Great stay”

Location a little away from central city buzz but next to a big mall. Paid extra kr200 to upgrade River View. Room is clean n nice except bath tub very slippery which is very risky esp for the elderlies... Otherwise, nice stay at quiet corner of city noise...

Good hotel, nice location”

Used for a weekend stay in Copenhagen. Decent facilities, and a great location. Good, basic breakfast, subject to some overcrowding perhaps due to the linear layout. Staff were helpful.

Manager”

No more

5 yo daughter injured in the elevator ...”

Elevator does not have the basic safety feature that stops doors when they meet resistance. As a result my daughter's hand got pulled with the door when it opened and hand got jammed stuck between door sill and door. I had to pull her hand free from there. Result: shocked and crying daughter with a bleeding hand.