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Very good
Based on 67 reviewsSee what guests said
7.8
Copthorne Newcastle
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Business center
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Business center
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  • 350 meters to public transportation

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Room choices
Standard
...
  • 24 m²/258 ft²
  • Non-smoking
  • 2 single beds and 1 queen b...
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Standard Twin
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  • 24 m²/258 ft²
  • Non-smoking
  • 2 single beds
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Club
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  • 26 m²/280 ft²
  • Non-smoking
  • 1 king bed
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Club Twin
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  • 26 m²/280 ft²
  • Non-smoking
  • 2 single beds
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Verified guest reviews

Agoda Reviews (67)
Filter by guest type:
Cleanliness7.9
Facilities7.0
Location8.7
Room comfort and quality7.8
Service8.2
Value for money7.6
Provided by verified guests of Agoda
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Showing 66 verified guest comments
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8.8
stephen from United Kingdom
Couple
Standard
Stayed 1 night in May 2017
Great location for the Quayside with its bars and restaurants.
Offered upgrade for £20 which included free drink in bar,lovely buffet breakfast and room with a river view and a massive bed. What wasn't to like.
Reviewed May 08, 2017
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8.8
Daniel from United Kingdom
Family with teens
Standard Twin
Stayed 1 night in October 2016
very friendly
Staff excellent - friendly and helpful. Go out of their way. All areas of hotel at good standard of repair and cleanliness. Very well located for city centre. Get a quayside room for great view.
Reviewed October 28, 2016
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9.2
Michael from United Kingdom
Couple
Standard
Stayed 1 night in March 2016
.
Wasn't happy the pool has gone.
Reviewed March 29, 2016
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7.2
Barry from United Kingdom
Couple
Club
Stayed 1 night in January 2016
good location
sadly let down on this occasion by a cold breaklfast
Reviewed January 25, 2016
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8.0
Jacqueline from United Kingdom
Couple
Standard Twin
Stayed 3 nights in January 2016
January 2016
Location, staff,
Staff were excellent.Lack of wifi in bar area is a major flaw.
Reviewed January 13, 2016
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8.3
Julie from United Kingdom
Group
Standard
Stayed 1 night in November 2015
great hotel
views
Fab hotel
Reviewed November 18, 2015
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4.0
Bill from United Kingdom
Couple
Standard
Stayed 1 night in November 2015
Minin Break in Newcastle
food staff & view from room
I was so disappointed with this hotel, It was a wedding anniversary treat for my wife. It was a depressing hotel...so dowdy brown and cream everywhere. The furniture in the room was ancient and worn out. There was no hot water on the sunday morning. We just checked out and went home. awful hotel I would not recommend it to anyone. I do need to say the food and staff were very nice
Reviewed November 16, 2015
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8.0
John from United Kingdom
Couple
Standard Twin
Stayed 2 nights in November 2015
Young couple
Sausages, bed, cleanliness
After the initial mix up with agoda booking us into a twin room instead of a double? We were upgraded to a king size bedded room and had a lovely room complimentary drinks, and free parking for an extra £25 per night, oh and breakfast too.
Reviewed November 09, 2015
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5.0
Raymond from United Kingdom
Couple
Club
Stayed 2 nights in September 2015
Stay in Newcastle, while visiting Family
Location, bed
Actually held our wedding reception at this hotel back in 1991, just after hotel opened. At this time hotel was one of best in Newcastle. However appears to be resting on it's previous laurels! Hotel in dire need of full refurb. - Foyer looked cluttered and uninviting - Bar are for a 'four star' hotel again very sparse and not what expect in a top hotel. - Toilet in bedroom did not look as if it had been upgraded since opening, as did much of hotel! - Had room service one evening for quickness and quality of food was very disappointing! - At breakfast on Sunday morning had to wait over five minutes for a table to be prepared (even though plenty were available). SEEMS TO BE A PROBLEM WITH NUMBER OF STAFF OR EFFICENCY OF STAFF. At one point noticed there was no fruit juice, no fried eggs no bacon... and I had to comment to Manager. - Overall experience was very disappointing and I will certainly not be returning.
Reviewed September 21, 2015
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9.7
John from United Kingdom
Couple
Standard Twin
Stayed 1 night in July 2015
Excellent Hotel
Great Setting / Location / Value for Money
Excellent
Reviewed July 13, 2015
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Copthorne Newcastle
|Very good 7.8
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