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About Copthorne Newcastle

Description

At the heart of Newcastle's Quayside, this hotel is an ideal base from which to explore the city of Newcastle, as well as the heritage of Northumberland. A central hub for trade in North England, Newcastle and the surrounding areas host a vibrant business community. With the Northumbrian coastline and Hadrian's Wall both within easy reach, the city is also a perfect destination to visit for leisure and relaxation.
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Features

Internet access

  • Free Wi-Fi in all rooms

Getting around

  • Car park

Things to do, ways to relax

  • Hot tub
  • Massage(s)
  • Sauna
  • Solarium

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service

Services and conveniences

  • Currency exchange
  • Laundry service
  • Safety deposit boxes
  • Smoking area

Access

  • Front desk [24-hour]
  • Pets allowed
  • Wheelchair accessible
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 13.95 GBP
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Internet Usage Fee: 5 GBP
Number of Bars: 1
Number of Floors: 5
Number of Restaurants: 1
Number of Rooms : 156
Parking Fee (per day): 7 GBP
Year Hotel Built: 1991
Year Hotel Last Renovated: 2013
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Important notice

Check-in on Saturday and Sunday is from 16:00. Please note that the breakfast prices stated in the hotel policies section are only applicable to breakfasts booked with the original reservation. Higher prices are to be expected should guests want to order breakfast as extra during their stay. Please request double or twin when booking. You can use the Special Requests box or contact the property directly. Please note, room type requests are subject to availability and cannot be guaranteed. The credit card used to make the booking will need to be processed at check-in and an additional authorisation will be taken.
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Verified traveler reviews

Filter by traveler type
Very good



based on 64 reviews
  • Cleanliness 7.9
  • Facilities 6.7
  • Location 8.7
  • Room Comfort/Standard 7.8
  • Service 8.2
  • Value for money 7.5
  • Food/Dining 6.8
Sort by

Michael from United Kingdom
Couples
Standard
Stayed one night in March 2016
.
Wasn't happy the pool has gone.
Reviewed March 29, 2016

Barry from United Kingdom
Couples
Club
Stayed one night in January 2016
good location
sadly let down on this occasion by a cold breaklfast
Reviewed January 25, 2016

Jacqueline from United Kingdom
Couples
Standard Twin
Stayed 3 nights in January 2016
January 2016
Location, staff,
Staff were excellent.Lack of wifi in bar area is a major flaw.
Reviewed January 13, 2016

Julie from United Kingdom
Groups
Standard
Stayed one night in November 2015
great hotel
views
Fab hotel
Reviewed November 18, 2015

Bill from United Kingdom
Couples
Standard
Stayed one night in November 2015
Minin Break in Newcastle
food staff & view from room
I was so disappointed with this hotel, It was a wedding anniversary treat for my wife. It was a depressing hotel...so dowdy brown and cream everywhere. The furniture in the room was ancient and worn out. There was no hot water on the sunday morning. We just checked out and went home. awful hotel I would not recommend it to anyone. I do need to say the food and staff were very nice
Reviewed November 16, 2015

John from United Kingdom
Couples
Standard Twin
Stayed 2 nights in November 2015
Young couple
Sausages, bed, cleanliness
After the initial mix up with agoda booking us into a twin room instead of a double? We were upgraded to a king size bedded room and had a lovely room complimentary drinks, and free parking for an extra £25 per night, oh and breakfast too.
Reviewed November 09, 2015

Raymond from United Kingdom
Couples
Club
Stayed 2 nights in September 2015
Stay in Newcastle, while visiting Family
Location, bed
Actually held our wedding reception at this hotel back in 1991, just after hotel opened. At this time hotel was one of best in Newcastle. However appears to be resting on it's previous laurels! Hotel in dire need of full refurb. - Foyer looked cluttered and uninviting - Bar are for a 'four star' hotel again very sparse and not what expect in a top hotel. - Toilet in bedroom did not look as if it had been upgraded since opening, as did much of hotel! - Had room service one evening for quickness and quality of food was very disappointing! - At breakfast on Sunday morning had to wait over five minutes for a table to be prepared (even though plenty were available). SEEMS TO BE A PROBLEM WITH NUMBER OF STAFF OR EFFICENCY OF STAFF. At one point noticed there was no fruit juice, no fried eggs no bacon... and I had to comment to Manager. - Overall experience was very disappointing and I will certainly not be returning.
Reviewed September 21, 2015

John from United Kingdom
Couples
Standard Twin
Stayed one night in July 2015
Excellent Hotel
Great Setting / Location / Value for Money
Excellent
Reviewed July 13, 2015

Andrew from United Kingdom
Couples
Standard Twin
Stayed one night in May 2015
Tired
Location. Location location
The hotel was ok for one night. Room was clean but tiles on floor in the loo wear broken. Toilet roll holder missing. Carpet worn slightly. I think it needs updating
Reviewed May 21, 2015

Antony from United Kingdom
Solo travelers
Standard
Stayed 2 nights in March 2015
A bit dated
friendly helpful staff, Quayside location, good value for money
Reviewed March 09, 2015



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