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Copthorne Orchid Hotel Penang

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Good6.9
Based on 5258 reviews
Copthorne Orchid Hotel Penang
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6.9 Good guest rating
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"The hotel was good overall. Felt the toilet floors were slip..."

Mohamed F.Malaysia
beach
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7.5 Very good location
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7.5Location
  • 250 meters to the beach

  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

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Room choices
Executive Suite
...
  • Sea view
  • 90.7 m²/976 ft²
  • 1 king bed or 2 single beds
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Junior Suite Terrace Wing
...
  • Sea view
  • 51.1 m²/550 ft²
  • 1 king bed or 2 single beds
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Junior Suite Tower
...
  • Sea view
  • 46 m²/495 ft²
  • 1 king bed or 2 single beds
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Standard Room
...
  • Partial sea view
  • 33.3 m²/358 ft²
  • 1 king bed or 2 single beds
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Deluxe Room
...
  • Sea view
  • 45.3 m²/488 ft²
  • 1 king bed or 2 single beds
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Superior Room
...
  • Sea view
  • 33.3 m²/358 ft²
  • 1 king bed or 2 single beds
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Nearest essentials

Airports
  • Penang International Airport (PEN)
  • 18.8 km
  • Sultan Abdul Halim Airport (AOR)
  • 81.7 km
Public transportation
  • Penang Hill Railway Station
  • 6.6 km
  • Komtar Bus Terminal
  • 7.2 km
Hospital or clinic
  • Tejani Medical Clinic
  • 940 m
Pharmacy
  • Guardian
  • 210 m
Convenience store
  • On site
Cash withdrawal
  • ATM
  • 880 m

More about Copthorne Orchid Hotel Penang

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Verified guest reviews

Agoda Reviews (5255)Booking.com Reviews (2763)
Filter by guest type:
Cleanliness6.7
Facilities6.4
Location7.5
Room comfort and quality7.0
Service7.1
Value for money7.0
Provided by verified guests of Agoda
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Junior Suite Terrace Wing
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Showing 4927 verified guest comments
12345
10.0
Balya from Malaysia
Family with teens
Superior Room
Stayed 1 night in September 2017
Good enough
Thanks
Reviewed October 02, 2017
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4.8
Dirk from United States
Solo traveler
Standard Room
Stayed 6 nights in September 2017
Lots of little issues.
Elevators stopped working a couple times. But never had to actually climb the 10 flights of stairs to my room. Just inconvenient. House keepers came in my room without knocking first...came all the way in before I told them to get out. Cleaners were not well trained. No lock on the doors between my room and the next room. Neighbors tried to come into my room. Also, I could hear everything they said. No sound isolation from adjacent room.
Reviewed September 28, 2017
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6.0
Ho from Malaysia
Couple
Standard Room
Stayed 1 night in September 2017
location still ok, but facilities ,funitures, carp
hotel need for renovation,too old furniture,cupboard chair ,bed etc
Reviewed September 27, 2017
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9.6
Choon from United Kingdom
Couple
Junior Suite Terrace Wing
Stayed 6 nights in September 2017
good for value, location and staff.
Only gave lower rating for facilities because of limited choice in drinks and no poolside bar. Also in need of some general upgrade. Staff were very friendly and we enjoyed our stay.
Reviewed September 21, 2017
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6.0
Nagendranath from India
Couple
Standard Room
Stayed 1 night in September 2017
Quite old property. Renovation needed. Birth room
Hotel devalued its brand "entry board 50% off." All staffs are good behebed but no charm. Receptionist should be young & energetic . Food is excilent. In this digi world they still keep stationary for the guest which can be avoided. Tariff should incloude breakfast .
Reviewed September 19, 2017
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6.0
Jimmy from Malaysia
Couple
Standard Room
Stayed 2 nights in April 2017
Above average
Ok generally but not suitable for disabled and or old people with walking disability.
Reviewed September 18, 2017
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3.2
Seng from Malaysia
Business traveler
Standard Room
Stayed 2 nights in September 2017
Worst housekeeping. Not value for money.
The hotel is obviously over-rated and not value for money. It claimed to be four stay but their housekeeping is the worst I have seen so far. The front desk staffs however are reasonably friendly. The following are the findings: 1. Door latch was broken but was never fixed before they allow guests to checked in. 2. The blanket was torn and there were hair stuck on the blanket. 3. There are hair everywhere on the carpeted floor. 4. The room furnitures are coated with dust that it seems that no one ever clean it. 5. The hallway and the room smelled musty. 6. The closet switch board is covered with dusts and they put extra pillow near it. I understand that the building seems old, but this doesn't mean that the hotel should take the housekeeping so poorly that it makes my stay very very insecure and uncomfortable. There are hotels next to your properties which better job. It is not what I will expected from a four star hotel that provide such disappointed stay to its guest.
Reviewed September 14, 2017
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4.4
Puteri from Malaysia
Couple
Standard Room
Stayed 2 nights in September 2017
Old Hotel
Pro: great location Con: everyhing!! Smell, dusty, old furniture & poor facilities!!
Reviewed September 13, 2017
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8.0
Lily from Malaysia
Business traveler
Superior Room
Stayed 2 nights in July 2017
Service is good, rooms need to refurbish
Front office is attentive and friendly. Rooms need to refurbish as it's old and bathroom a little bit not clean but still acceptable. Overall, I will return as the price is reasonable and place is not congested.
Reviewed September 10, 2017
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5.2
Earn from Malaysia
Couple
Superior Room
Stayed 1 night in September 2017
Old
This hotel has its glory days in the past. If I'm to manage it, I can make it 10 times better
Reviewed September 09, 2017
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12345

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