Copthorne Orchid Hotel Penang
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7.5 Very good location
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7.5Location
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Copthorne Orchid Hotel Penang

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From 5548 reviewsSee what guests said
6.9
  • Airport transfer

  • 250 meters to the beach

  • Currency exchange

  • Free Wi-Fi in all rooms

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Room choices
Executive Suite
...
  • Sea view
  • 90.7 m²/976 ft²
  • 1 super king bed or 2 singl...
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Junior Suite Terrace Wing
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  • Sea view
  • 51.1 m²/550 ft²
  • 1 king bed or 2 single beds
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Junior Suite Tower
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  • Sea view
  • 46 m²/495 ft²
  • 1 king bed or 2 single beds
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Standard Room
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  • Partial sea view
  • 33.3 m²/358 ft²
  • 1 king bed or 2 single beds
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Deluxe Room
...
  • Sea view
  • 45.3 m²/488 ft²
  • 1 king bed or 2 single beds
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Superior Room
...
  • Sea view
  • 33.3 m²/358 ft²
  • 1 king bed or 2 single beds
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Junior Suite with Terrace
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  • 51 m²/549 ft²
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Suite Standard
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  • 46 m²/495 ft²
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Double Run Of House
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  • 33 m²/355 ft²
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Twin Run Of House
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  • 33 m²/355 ft²
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Verified guest reviews

Agoda Reviews (5548)Booking.com Reviews (2799)
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Cleanliness6.7
Facilities6.4
Location7.5
Room comfort and quality7.0
Service7.1
Value for money7.0
Provided by verified guests of Agoda
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12345
10.0
Maisarah from Malaysia
Couple
Standard Room
Stayed 1 night in January 2018
great
friendly staff welcomed me with smile and fast response about my room.
Reviewed February 08, 2018
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7.2
Jamilah from Malaysia
Family with young children
Standard Room
Stayed 2 nights in August 2017
old hotel
Hotel is in old building but the hotel maintain the cleanliness of the hotel. Less parking space. Location in the middle of batu feringgi ang georgetown.
Reviewed February 06, 2018
Dear Jamilah, Thank you for your review. We are happy to hear that overall your experience was positive and that our room service and housekeeping staff meet your expectations. We are also glad that you found our location convenient. However we apologize for the parking space as we do not have a multistorey car park, only the basement and the space in front of our porch; but we try to accommodate our valuable guests the best we can. Despite this we hope to be able to welcome you back again soon. The Management
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Copthorne Orchid Hotel Penang
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7.6
Nur from Malaysia
Couple
Standard Room
Stayed 2 nights in January 2018
Great view and enviroment
I love this hotel..view of the sea is so lovely, the staff is friendly, food is delicious, comfortable and i really enjoy stay here
Reviewed February 04, 2018
Dear Nur, Thank you for taking the time to review your stay with us. We are so pleased to hear that you have enjoyed your stay! We are also very happy to hear that our staff and service met your needs and expectations. We hope your next stay is just around the corner, do check out our Facebook and Twitter pages for promotions you may be interested in. You can also call us if there is anything we can help you with. Looking forward to seeing you here again soon! The Management
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Copthorne Orchid Hotel Penang
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7.6
Ng from Malaysia
Family with young children
Superior Room
Stayed 1 night in October 2017
Very good
Clean and good
Reviewed January 31, 2018
Dear Ng, We thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel! The Management
Responded February 08, 2018
Copthorne Orchid Hotel Penang
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7.6
Terry from Singapore
Couple
Standard Room
Stayed 3 nights in December 2017
Value the money
The hotel furniture is rather old and cleanliness got room for improvement , ultimately the price is quite reasonable
Reviewed January 28, 2018
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9.2
Nashita from Malaysia
Family with young children
Standard Room
Stayed 1 night in January 2018
Home away from home
I live just opposite but I will frequently check in just to have a simple leisure time away and to be with the family even if its for a night. You dont have to travel far to have quality time with family and Copthorne gives me just that.
Reviewed January 12, 2018
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4.0
Han from Canada
Family with young children
Junior Suite Tower
Stayed 3 nights in December 2017
Acceptable
We were in two junior suite rooms, the towel was not clean and dirty and smell disgusting, shower curtains in both rooms were not clean dark moldy and smell awful. The pillows smell really bad! There were ants crawling in the coffee tray and underneath the tray was opened packet of sugar where the ants were going after. We asked house keeping to change towels, clean the tray we got a very rude and bad attitude staff. My husband rather bring the pillows to front desk to ask for exchange. Bed sheets were stained. We did not like their breakfast, its very lousy food. We paid in advance for 3 days so we had no choice to put up with this REALLY BAD EXPERIENCE. Do not stay in this hotel.
Reviewed January 09, 2018
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6.0
Chee from Malaysia
Family with young children
Standard Room
Stayed 1 night in January 2018
Old hotel without much upgrade after 30 years
Old hotel without much upgrade after 30 years except the TV and 50Mbytes wife. Room key still the old key type. Towels are old, Bed is hard.
Reviewed January 07, 2018
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5.6
Imma from Malaysia
Couple
Superior Room
Stayed 1 night in December 2017
Disspointed
Booked room for 2 days but i need to change room. I had called & informed to hotel earlier that i request to stay 2 night at same room even i booked in different channel.
Reviewed January 05, 2018
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10.0
Nikhil from India
Family with young children
Standard Room
Stayed 2 nights in October 2017
Exceptional
Everything was just perfect except that one can find difficulties in arranging the taxi to go to town. However hotel staff is very helpful. Rooms are clean and well maintained.
Reviewed January 03, 2018
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12345
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Sat, 17 Feb 2018 - Sun, 18 Feb 2018(1 night)