Cordis, Auckland – a new brand by Langham Hospitality Group
Deluxe Double Double - Bed Cordis, Auckland – a new brand by Langham Hospitality Group
Lobby Cordis, Auckland – a new brand by Langham Hospitality Group
Lobby Cordis, Auckland – a new brand by Langham Hospitality Group
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8.7
Excellent
/10
(624 reviews)See what guests said
See map
8.4
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
Available
  • Symond Street Cemetary40 m
  • O'Kai Oceanikart50 m
  • Karangahape Road60 m
  • Khuja Lounge170 m
  • The Baptist Tabernacle190 m
  • Symonds Street Medical Centre190 m
  • Auckland Baptist Tabernacle220 m
  • Auckland International College‎270 m
  • Myers Park270 m
  • The Third Eye320 m
  • Free Wi-Fi

    Cordis, Auckland – a new brand by Langham Hospitality Group

    83 Symonds Street, Auckland City Center, Auckland, New Zealand, 1010 - See map
    "The staff is incredibly pleasant!"
    David - December 30, 2018
    Exceptional reputation
    Recommended by 95% of guests
    Exceptional cleanliness
    9.1 rating for cleanliness
    • 980 meters to public transportation

    • Airport transfer

    • Located in heart of Auckland

    • Free Wi-Fi in all rooms!

    • Hot tub

    Property ranking|Compared to 3,492 Auckland properties
    See all rankings
    Value for money score
    8.3/10
    Service score
    9.0/10
    Cleanliness score
    9.1/10
    Room comfort score
    8.7/10
    Better than
    99
    %
    of Auckland properties
    Better than
    99
    %
    of Auckland properties
    Better than
    99
    %
    of Auckland properties
    Better than
    99
    %
    of Auckland properties
    Value for money8.3
    Distance to city center0.5 Km
    Location rating8.4
    Nearest airportAuckland Airport (AKL)
    Distance to airport16.5 km

    Rooms available at Cordis, Auckland – a new brand by Langham Hospitality Group

    8.7
    Excellent
    Room comfort & quality
    Junior Suite
    Junior Suite
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Junior Suite with Kitchenette
    Junior Suite with Kitchenette
    ...
    • Room size: 55 m²/592 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 83 m²/893 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 semi double beds
    Enter dates to see prices
    Executive Room
    Executive Room
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Presidential Suite
    Presidential Suite
    ...
    • Room size: 83 m²/893 ft²
    • City view
    Enter dates to see prices
    Deluxe King
    Deluxe King
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Special Offer - EAT RUGBY SNOOZE CORDIS
    Special Offer - EAT RUGBY SNOOZE CORDIS
    ...
    • Room size: 28 m²/301 ft²
    • Shower and bathtub
    • 1 king bed
    Enter dates to see prices
    Superior King
    Superior King
    ...
    • Room size: 28 m²/301 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Double Double
    Deluxe Double Double
    ...
    • Room size: 26 m²/280 ft²
    • Shower and bathtub
    • 2 double beds
    Enter dates to see prices

    What people love about Cordis, Auckland – a new brand by Langham Hospitality Group

    • 10.0
      Exceptional
      Staff 

      "Staff were super friendly and professional."

      El-Shadan

      |

      July 4, 2018

    • 10.0
      Exceptional

      "Made our stay with 5 month old really easy."

      El-Shadan

      |

      July 4, 2018

    • 8.0
      Very good

      "The facilities were excellent as well."

      Edward

      |

      August 5, 2018

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    More about Cordis, Auckland – a new brand by Langham Hospitality Group

    More about Cordis, Auckland – a new brand by Langham Hospitality Group

    10.0
    Exceptional

    "A very well run establishment and the buffet breakfast is st..."

    David

    |

    July 25, 2018

    An overview

    Show less

    Most talked about facilities

    Breakfast
    24 mentions
    Housekeeping
    19 mentions
    Food & Dining
    17 mentions
    Swimming Pool
    11 mentions

    What they offer

    10.0
    Exceptional

    "Beds are incredibly comfortable and the rooms are very quiet..."

    Irene

    |

    January 6, 2019

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    Continental

    Restaurants on site

    Eight Restaurant
    Cuisine:Asian, Indian, Local
    Menu:Buffet, A-la-carte
    The Lobby Lounge
    Cuisine:European, International
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

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    Some helpful facts

    Show less
    Most helpful reviews for Cordis, Auckland – a new brand by Langham Hospitality Group
    Business traveler
    Stayed 5 nights in June 2019
    Double or Twin Superior
    Exceptional9.6
    Another fantastic stayAnother satisfactory stay at this hotel. Upgraded to the deluxe room. The deluxe room is located at a higher floor and with coffee capsule machine in room, otherwise the room is the same as the standard superior room. The front desk is helpful and friendly. The room is clean. Good value. No complaint for the price that I have paid. Location is not perfect for tourist, however the hotel provides shuttle to the city centre at regular interval. Will stay again.
    Jamesfrom New ZealandReviewed June 30, 2019
    Business traveler
    Stayed 1 night in February 2019
    Superior King
    Exceptional10.0
    Excellent Hotel Wonderful five star hotel Very comfortable beds and nice amenities, I have attended several conferences here and have stayed in the hotel which makes it very convenient, excellent service thank you to Tammy in the executive lounge
    Markfrom AustraliaReviewed July 03, 2019
    Couple
    Stayed 2 nights in April 2019
    Superior Twin
    Exceptional10.0
    Conveniently located, Great Service, Comfy Room + SPA servicesWe booked this space for the last leg of our NZ trip and we were glad we did! Big comfy room, lovely staff, quick check-in. Spa facilities were good too. They also have their own scent designed for their bathroom toiletries. We would stay again!
    Adelinefrom SingaporeReviewed May 04, 2019
    Group
    Stayed 1 night in November 2018
    Double or Twin SUPERIOR - ROOM ONLY
    Exceptional9.6
    Luxury hotel with great staffThis hotel is great, with lots of thoughtful touches in the room for your stay. It's luxurious and comfortable, with a great lobby and bar area too. Staff are really helpful and friendly. The location is a little further from downtown but there's a shuttle bus every 30 mins so never caused any problems. Would highly recommend.
    Gillfrom New ZealandReviewed November 19, 2018
    Couple
    Stayed 3 nights in January 2019
    Superior Room
    Exceptional9.6
    Front desk had some challenges, but overall the experience was greatWe had two different reservations, and it was confusing to the front desk staff, who after at least three attempts were finally able to combine them and let us stay in the same room. When we first checked in after flying from the US, we were able to check in to a room. We were so exhausted, that we showered and took a nap and then went out to explore. When we came back, we realized that the AC wasn't working. The desk sent a maintenance person up to look at it. The manager realized that it couldn't be fixed that night. So the manager came up to the room, with a bellhop to help us move to another room with a functioning AC. He couldn't have been nicer, or more accommodating. The manager made sure we were happy with the room, and then he comp'ed us a bottle of wine and a minibar size of spirits. He even gave us his card in case we had any further issues. That's nice service
    Reneefrom United StatesReviewed March 03, 2019

    Reviews of Cordis, Auckland – a new brand by Langham Hospitality Group from real guests

    Overall rating
    9.0
    Exceptional
    From 7508 reviews
    Provided by verified guests of
    Agoda Reviews (624)Booking.com Reviews (3967)
    Rating via Agoda8.7
    /
    10
    Cleanliness9.1
    Facilities8.8
    Location8.4
    Room comfort and quality8.7
    Service9.0
    Value for money8.3
    High score for Auckland
    Rating
    9+ Exceptional (178)
    8-9 Excellent (89)
    7-8 Very Good (65)
    6-7 Good (30)
    <6 Below Expectation (28)
    Time of the year
    Mar - May (112)
    Jun - Aug (65)
    Sep - Nov (100)
    Dec - Feb (113)
    All guests (624)
    All room types
    All languages

    Show reviews that mention 

    Showing 390 verified guest comments
    12345
    9.6
    Exceptional
    James from New Zealand
    Business traveler
    Double or Twin Superior
    Stayed 5 nights in June 2019

    Another fantastic stay”

    Another satisfactory stay at this hotel. Upgraded to the deluxe room. The deluxe room is located at a higher floor and with coffee capsule machine in room, otherwise the room is the same as the standard superior room. The front desk is helpful and friendly. The room is clean. Good value. No complaint for the price that I have paid. Location is not perfect for tourist, however the hotel provides shuttle to the city centre at regular interval. Will stay again.

    Reviewed June 30, 2019
    10.0
    Exceptional
    Mark from Australia
    Business traveler
    Superior King
    Stayed 1 night in February 2019

    Excellent Hotel ”

    Wonderful five star hotel Very comfortable beds and nice amenities, I have attended several conferences here and have stayed in the hotel which makes it very convenient, excellent service thank you to Tammy in the executive lounge

    Reviewed July 03, 2019
    10.0
    Exceptional
    Adeline from Singapore
    Couple
    Superior Twin
    Stayed 2 nights in April 2019

    Conveniently located, Great Service, Comfy Room + SPA services”

    We booked this space for the last leg of our NZ trip and we were glad we did! Big comfy room, lovely staff, quick check-in. Spa facilities were good too. They also have their own scent designed for their bathroom toiletries. We would stay again!

    Reviewed May 04, 2019
    9.6
    Exceptional
    Gill from New Zealand
    Group
    Double or Twin SUPERIOR - ROOM ONLY
    Stayed 1 night in November 2018

    Luxury hotel with great staff”

    This hotel is great, with lots of thoughtful touches in the room for your stay. It's luxurious and comfortable, with a great lobby and bar area too. Staff are really helpful and friendly. The location is a little further from downtown but there's a shuttle bus every 30 mins so never caused any problems. Would highly recommend.

    Reviewed November 19, 2018
    9.6
    Exceptional
    Renee from United States
    Couple
    Superior Room
    Stayed 3 nights in January 2019

    Front desk had some challenges, but overall the experience was great”

    We had two different reservations, and it was confusing to the front desk staff, who after at least three attempts were finally able to combine them and let us stay in the same room. When we first checked in after flying from the US, we were able to check in to a room. We were so exhausted, that we showered and took a nap and then went out to explore. When we came back, we realized that the AC wasn't working. The desk sent a maintenance person up to look at it. The manager realized that it couldn't be fixed that night. So the manager came up to the room, with a bellhop to help us move to another room with a functioning AC. He couldn't have been nicer, or more accommodating. The manager made sure we were happy with the room, and then he comp'ed us a bottle of wine and a minibar size of spirits. He even gave us his card in case we had any further issues. That's nice service

    Reviewed March 03, 2019
    8.8
    Excellent
    Nico from New Zealand
    Couple
    Superior Room
    Stayed 1 night in August 2018

    Great overall, with potential to improve needed when very busy”

    Overall a great experience! Supporters of Rugby test match staying over at the hotel, impacted the speed, service and accessibility to the Check in desk / Lounge / Bar / Restaurant after the match and thus impacted the service levels, seems there were too few staff in a clearly fully booked hotel. Breakfast in Eight , Housekeeping, Reception, Valet Parking & In Room Dining were outstanding! Eight Restaurant Staff who attended to us at 22h30 for desert / coffee need some improvement (attention to detail, no tea spoon with coffees offered, no cleaning of dirty tables around us, someone else`s messed salad on the carpet, remained there the entire time we sat in the restaurant). Overall a great experience!

    Reviewed August 27, 2018
    9.6
    Exceptional
    Lauren from Australia
    Business traveler
    Superior King
    Stayed 1 night in May 2018

    Fantastic staff, lovely rooms and the bed is soooo comfortable.”

    The wifi wasn’t a secure connection so my laptop would not connect (I work for local government so security levels are high) - I was travelling for business so it made it difficult to work, I’m sure there would be a few in the same position. But if you’re travelling for Leisure this wouldn’t be an issue at all! Great wifi connection 👍🏻

    Reviewed May 18, 2018
    9.2
    Exceptional
    Vera from Russia
    Couple
    Deluxe King
    Stayed 2 nights in January 2018

    Nice hotel, fully as expected”

    Customer-focused staff, concierge service was outstanding (including advice on where to park a car, and putting our bags with food into a proper fridge). Rooms are not huge, but sufficient size for 2 pers. bed-clothes/towels/bathrobs are very good quality. The only disapponting thing was that during check-in a girl at the reception gave us a room (547) with two beds instead of a room with king-size bed (though she did repeat that 547 was with king-size bed). It appears that some hotel's staff is not aware of room's configuration. So have carried our 4 suitcases into the room 547, were disapponted that it was not the type we have pre-selected, walked back to the reception and finally the staff has apologized and given us the key from the room 570. Except this minor thing, everything was very good.

    Reviewed January 08, 2018
    9.6
    Exceptional
    Ka from Hong Kong
    Business traveler
    Superior King
    Stayed 5 nights in June 2017

    Luxurious hotel at the city centre ”

    The location of the hotel is excellent as it is easy to get around the city and there is a shuttle bus travelling from the hotel to Britomart and vice versa which makes everywhere easily accessible. The service is very good in many level, such as the quality and the mindfulness. I enjoyed my stay for the entire trip.

    Reviewed July 14, 2017
    9.6
    Exceptional
    Erin from Australia
    Solo traveler
    Superior Twin
    Stayed 1 night in September 2016

    Excellcent”

    This is a 5 star hotel. Fantastic experience from check in to check out. Large rooms,clean and comfortable. Nice bed,big bath and very quiet-had an awesome sleep. Recommend the buffet breakfast,it was the best ive had.Will definitely return.

    Reviewed September 18, 2016
    9.3
    Exceptional
    Miki from Japan
    Business traveler
    Superior King
    Stayed 4 nights in November 2015

    Beautiful and comfortable”

    Room, location, and staff

    I was in Auckland for a conference. The Langham staff were very friendly and efficient, before (I asked some questions via email) and during my stay. My room was very nice and comfortable. I especially loved the bed. It is a bit away from the center of the city, but it's an easy walking distance. Perfect distance from Auckland Domain for morning runs. I will definitely stay here again, hopefully on holiday so I will have time to use other facilities I did not have time for this time.

    Reviewed December 12, 2015
    9.0
    Exceptional
    Ian from United Kingdom
    Couple
    Superior King
    Stayed 1 night in April 2013

    A great luxury hotel to treat yourself”

    Great staff. Luxury hotel. Superbly comfortable beds

    The concierge are some of the first people to greet you and they are very amiable and polite. The staff were very attentive. The whole experience at the Langham was perfect for a romantic getaway in some style.

    Reviewed April 24, 2013
    8.0
    Excellent
    Matthys from Canada
    Couple
    Superior King
    Stayed 1 night in February 2013

    Pleasant”

    The staff was helpfull; good service; good location

    Very good The location was very good, friendly staff and they were helpful. Food was excellent and the service was good. It was easy access to the restaurants and shopping centre. Close to the major attractions and also the airport. You get worth for your money and I would love to stay there again.

    Reviewed March 12, 2013
    9.7
    Exceptional
    Ian from United Kingdom
    Couple
    Superior King
    Stayed 1 night in November 2012

    Great hotel, atmosphere and service”

    The staff are excellent and nothing is too much trouble

    This is a great place to stay if you fancy spoiling yourself a bit. It starts right from the moment the concierge valet park your vehicle to the fast personal check in service. As you pass the lounge on the way to the elevators, you find yourself making a mental note to come down and enjoy the atmosphere. The beds are like sleeping on air.

    Reviewed November 06, 2012
    9.3
    Exceptional
    Tania from Brazil
    Family with young children
    Executive Room
    Stayed 3 nights in November 2010

    Lovely hotel and service with a smile”

    The club room was great. They have fruits and water at the room and canapes and ice cream at the club
    No internet in the room, only at the business centre

    The hotel was great. The staff is very friendly. They have a shuttle to the city centre and breakfast is also very nice. The agoda booking said "no breakfast" but if you stay at the club room you can have breakfast there. I would definitely stay there again and the club room is worthwhile

    Reviewed November 17, 2010
    9.2
    Exceptional
    Peter from United Kingdom
    Couple
    Superior King
    Stayed 1 night in January 2019

    Good Hotel for an Auckland stay”

    This is a large hotel but provided a good personal service. It's a bit out of the centre but the free regular shuttle bus was a great bonus. Rooms are well equipped, breakfast was excellent. Location good for a visit to the excellent Auckland museum a short walk away.

    Reviewed February 19, 2019
    9.2
    Exceptional
    MR from Australia
    Couple
    Superior King
    Stayed 2 nights in December 2018

    Best of the Best”

    The Cordis is exceptional. The rooms are good. The staff are always happy to help. The bar and the restaurant provide excellent ammenities and variety in a ambient atmosphere. Added bonus of pool and spa. Cord is transport pt Provides drop off and pickup which is very convenient. Would stay at the Cordis again.

    Reviewed February 03, 2019
    10.0
    Exceptional
    Irene from Singapore
    Family with teens
    Executive Room
    Stayed 1 night in January 2019

    Amazing hotel”

    This was the second stay we had over the same period. there had been some issues with the earlier stay and I was a little disappointed, however the management were really responsive and made extra effort to restore our confidence when we returned. Beds are incredibly comfortable and the rooms are very quiet. We will definitely be back again.

    Reviewed January 06, 2019
    7.2
    Very good
    Arun from India
    Couple
    Superior King
    Stayed 1 night in June 2019

    Very good”

    Good property !

    Reviewed June 24, 2019
    3.2
    Wing from Hong Kong
    Couple
    Double or Twin SUPERIOR - BUFFET BREAKFAST
    Stayed 1 night in March 2019

    NOT a 5 Stars Hotel standard”

    On Hotel, The hotel itself is dated even after renovation, somewhat misleading being 5 stars hotel. For Example, ceiling is low across all levels, Gym is dated with broken machine, bathtub is really narrow, if you are 178cm or taller your head is almost touching the shower head. Duty manager confirmed this is same across all the room. On Location, not centrally located so they offer shuttle to more central area or downtown walking will be hilly from downtown. So it is not that good in terms of location for buessiness or lesiure for closer to downtown activities On Service, Front Desk wasted us 1hours plus waiting to check-in to our room due to their mis-communication with the booking agency or Cordis duty manager claimed agents. As a guest, I don't want to be held for an hour to be check-in. I feel totally un-welcome even I fully pre-paid my booking with confirmation numbers.

    Reviewed March 25, 2019
    12345
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    Cordis, Auckland – a new brand by Langham Hospitality Group
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    • Excellent location
    • Auckland Art Gallery Toi o Tamaki
    • Sky City Coach Terminal is within 0.98 km