Reception, Bonnet Hotel Surabaya in Surabaya
Bonnet Hotel Surabaya
Restaurant, Bonnet Hotel Surabaya in Surabaya
Lobby, Bonnet Hotel Surabaya in Surabaya
Lobby, Bonnet Hotel Surabaya in Surabaya
Bar/lounge, Bonnet Hotel Surabaya in Surabaya
Restaurant, Bonnet Hotel Surabaya in Surabaya

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8.6Excellent

2,175 reviews

2,175 reviews

Location 9.1
Value for money 8.9
Cleanliness 8.7
Service 8.7
Facilities 8.2
Room comfort and quality 7.8
See map

9.1Exceptional

Location rating score

Exceptional location - 1.02 kilometers from city center
Exceptional for walking
Parking
FREE
Walkable places
Bonnet
Popular landmarks
Monkasel (Submarine Monument)
2.0 km
Bungkul Park
3.1 km
Tunjungan Plaza
3.2 km
Suramadu National Bridge
3.6 km
Surabaya's Zoo
3.6 km
Closest landmarks
SBC Skin Clinic
160 m
ApotekBoy_Dr.Franky
510 m
Klinik & Salon Hewan Cika
660 m
Apotek Meliana
690 m
Pasar Mleto
710 m

Bonnet Hotel Surabaya

Jalan Manyar Kertoarjo V No 62, Surabaya Center, Surabaya, Indonesia, 60285 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Surabaya Center part of Surabaya, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

Highlights

Check-in [24-hour]

Airport transfer

Great Breakfast

Free Wi-Fi in all rooms!

Air conditioning

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

BBQ facilities

This property is in high demand!

26 travelers have booked today.

Value for money8.9
Distance to city center1 Km
Location rating9.1
Nearest airportJuanda International Airport (SUB)
Distance to airport11.4 km

Rooms available at Bonnet Hotel Surabaya

Very good
Room comfort & quality

7.8

Superior King
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 super king bed
Enter dates to see prices
Deluxe King
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Single
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 single bed & 1 single bed
Enter dates to see prices
Superior Twin
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Standard Room
...
  • Room size: 17 m²/183 ft²
  • Shower
  • 1 single bed
Enter dates to see prices
Superior Room
...
  • Room size: 21 m²/226 ft²
  • Shower
  • 1 king bed or 2 single beds
Enter dates to see prices
Superior Double Room
...
  • Room size: 21 m²/226 ft²
  • 1 queen bed
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Deluxe Room
...
  • Shower
Enter dates to see prices
SINGLE ROOM 2 BEDS 1 TWIN BED
...
    Enter dates to see prices

    Frequently asked questions

    Are there ATM on-site at Bonnet Hotel Surabaya?

    Absolutely! The perks of staying at Bonnet Hotel Surabaya include an on-site ATM, providing customers with easy access point for cash withdrawal and remaining worry-free throughout your holiday retreat.

    What is the typical travel time to the closest airport from Bonnet Hotel Surabaya?

    The average travel time to get from Bonnet Hotel Surabaya to the airport is 35 minutes, but please take into account that the travel time may vary based on traffic, weather conditions, and time of day.

    What interesting attractions are nearby Bonnet Hotel Surabaya that are in walking range?

    While staying at Bonnet Hotel Surabaya, kick start your trip by visiting the nearest point of interest in walking distance to the property such as Bonnet.

    What bars are close by Bonnet Hotel Surabaya?

    While lounging at Bonnet Hotel Surabaya, delight in your evening or night out at The TV Bar to make the most out of your nightlife.

    What are the property's policies for children's bedding at Bonnet Hotel Surabaya?

    Bonnet Hotel Surabaya's policy pertaining to children's bedding considers guests age 7 years and older as adults, and therefore must use an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

    What is the verified guest review consensus about Bonnet Hotel Surabaya's Wi-Fi?

    100.0% of our past guest assessments have given a positive review and comments about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Bonnet Hotel Surabaya down in the review section.

    What is the typical rating that verified Couples' have given to Bonnet Hotel Surabaya?

    Past couple travelers that have stayed at this property have given Bonnet Hotel Surabaya an average rating of 8.8. You can look up on more descriptive customer assessments, and comments by filtering for a specific type of verified guest travelers down in the review section.

    What is the average rating that verified Families with older children have given to Bonnet Hotel Surabaya?

    Verified families with older children that have stayed at this property have given Bonnet Hotel Surabaya an average rating of 8.7. You can search for more in depth customer ratings and comments by filtering for a specific type of verified travelers down in the review section.

    What is the closest train, metro, or bus station to Bonnet Hotel Surabaya?

    The closest train, metro, or bus station is Halte Sawotratap, 10710.38 m away from Bonnet Hotel Surabaya.

    What well-known shopping venues are in close proximity to Bonnet Hotel Surabaya?

    Shopping options in Bonnet Hotel Surabaya’s Surabaya Center neighborhood include Galaxy Mall.

    Is breakfast offered at Bonnet Hotel Surabaya?

    Wake up to an incredible buffet breakfast at Bonnet Hotel Surabaya. Guests can enjoy breakfast offered with an additional charge of 95000 IDR for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the resort.

    What people love about Bonnet Hotel Surabaya

    • 9.2

      Exceptional
      Cleanliness

      "Been here several times and everything always on point (services, staffs, cleanliness, etc.)."

      Mikael

      |

      September 25, 2023

    • 10

      Exceptional
      Cleanliness

      "Nice, clean, great location, nice staff"

      Roro

      |

      September 20, 2023

    • 8.8

      Excellent
      Location

      "The location is strategic!"

      respaka

      |

      August 21, 2023

    Property ranking|Compared to 1,051 Surabaya properties
    Room comfort score
    7.8/10
    Location score
    9.1/10
    Value for money score
    8.9/10
    Couples review score
    8.9/10
    Better than
    97
    %
    of Surabaya properties
    Better than
    92
    %
    of Surabaya properties
    Better than
    88
    %
    of Surabaya properties
    Better than
    88
    %
    of Surabaya properties
    More about Bonnet Hotel Surabaya

    More about Bonnet Hotel Surabaya

    Bonnet Hotel Surabaya

    Wake up to a magical day and enjoy all that Surabaya offers with a stay at Bonnet Hotel Surabaya.
    Every effort is made to make guests feel comfortable by providing the best in services and amenities. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Surabaya.
    Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
    In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. Smoking is restricted to the designated smoking areas.
    Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms.
    Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


    Dining and things to do

    Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. If you're picky about eating, don't worry! Bonnet Hotel Surabaya has a selection of cuisine types including halal options.
    If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
    Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the massage and spa. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


    Around the property

    Take some time to explore Surabaya. Whatever you may be looking to buy on your trip to Surabaya, chances are you'll find it at Tunjungan Plaza located 3.1 km away.


    Reasons to stay here

    This hotel's food and dining score higher than 97% of accommodations in the city.
    This hotel scores higher than 91% of accommodations in the city for its location.
    Room comfort is said to be outstanding here, scoring higher than 97% of accommodations in the city.

    Show less

    Amenities and facilities

    Excellent
    Facilities

    8.2

    Most talked about facilities

    Housekeeping

    26 mentions

    Breakfast

    18 mentions

    Food & Dining

    7 mentions

    Swimming Pool

    3 mentions

    Languages spoken
    • English
    • Indonesian
    Accessibility
    • Wheelchair accessible
    Internet access
    • Free Wi-Fi in all rooms!
    • Internet
    • Internet services
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Garden
    • Karaoke
    • Massage
    • Spa
    • Spa/sauna
    • Ticket services
    • Tours
    Cleanliness and safety
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • Hand sanitizer
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Rooms sanitized between stays
    • Temperature check for guests and staff
    Dining, drinking, and snacking
    • BBQ facilities
    • Breakfast [buffet]
    • Coffee shop
    • Restaurant [halal]
    • Restaurants
    • Room service
    Services and conveniences
    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Convenience store
    • Daily housekeeping
    • Dry cleaning
    • Elevator
    • Gift/souvenir shop
    • Grooming service
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Shops
    • Smoking area
    • Xerox/fax in business center
    For the kids
    • Family room
    • Kids meal
    Access
    • Allergy-free rooms
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in/out [private]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Taxi service
    • Valet parking
    Available in all rooms
    • Accessible by elevator
    • Adapter
    • Additional toilet
    • Air conditioning
    • Closet
    • Clothes dryer
    • Clothes rack
    • Coffee/tea maker
    • Complimentary tea
    • Daily housekeeping
    • Desk
    • Electric kettle
    • Fire extinguisher
    • Free bottled water
    • Free instant coffee
    • Ground floor available
    • Hair dryer
    • Hypoallergenic
    • In-room safe box
    • Linens
    • Mini bar
    • Mirror
    • Non-smoking
    • Private bathroom
    • Safety/security feature
    • Satellite/cable channels
    • Seating area
    • Shared bathroom
    • Shower
    • Sleep comfort items
    • Slippers
    • Smoke detector
    • Socket near the bed
    • Soundproofing
    • Telephone
    • Toiletries
    • Towels
    • Trash cans
    • Wake-up service
    • Wi-Fi [free]
    • Wooden/parqueted flooring

    Food and dining

    Breakfast options
    • Asian
    • Buffet
    Restaurants on site
    Restaurant
    • Cuisine: Asian
    • Menu: Buffet

    Location

    Jalan Manyar Kertoarjo V No 62, Surabaya Center, Surabaya, Indonesia, 60285
    Exceptional
    Location

    9.1

    Airports
    • Juanda International Airport (SUB)
      11.4 km
    • Abdul Rachman Saleh Airport (MLG)
      73.5 km
    Public transportation
    • Gubeng Train Station
      2.1 km
    • Ngagel
      2.2 km
    Hospital or clinic
    • SBC Skin Clinic
      160 m
    Shopping
    • Tunjungan Plaza
      3.2 km
    Convenience store
    • On-site
    Cash withdrawal
    • ATM on-site

    What's nearby

    Popular landmarks
    • Monkasel (Submarine Monument)
      2.0 km
    • Bungkul Park
      3.1 km
    • Tunjungan Plaza
      3.2 km
    • Suramadu National Bridge
      3.6 km
    • Surabaya's Zoo
      3.6 km
    • Pakuwon Food Festival
      4.1 km
    • Surabaya Town Square
      4.2 km
    • Tugu Pahlawan
      4.7 km
    • Sampoerna Museum
      6.3 km
    • Masjid Nasional Al Akbar Surabaya
      8.5 km
    Nearby landmarks
    • Bonnet
    • SBC Skin Clinic
      160 m
    • ApotekBoy_Dr.Franky
      510 m
    • Klinik & Salon Hewan Cika
      660 m
    • Apotek Meliana
      690 m
    • Pasar Mleto
      710 m
    • Taman Karang Wismo
      730 m
    • Tempat Parkir Gereja
      840 m
    • Atlas Sports Club
      860 m
    • Rumah Sakit Jiwa
      860 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Children 0-6 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 7 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    Getting around
    • Airport transfer fee250000 IDR
    • Distance from city center1 Km
    • Travel time to airport (minutes)35
    Extras
    • Breakfast charge (unless included in room price)95000 IDR
    The property
    • Number of floors3
    • Number of restaurants1
    • Number of rooms 90
    • Room voltage220
    • Year property opened2015
    • Most recent renovation2015

    Reviews of Bonnet Hotel Surabaya from real guests

    Provided by verified guests of Agoda
    8.6
    Location9.1
    Value for money8.9
    Cleanliness8.7
    Service8.7
    Facilities8.2
    Room comfort and quality7.8
    High score for Surabaya
    Rating
    9+ Exceptional (321)
    8-9 Excellent (131)
    7-8 Very Good (174)
    6-7 Good (47)
    <6 Below Expectation (53)

    Show reviews that mention 

    Showing 726 verified guest comments
    12345
    10.0
    Exceptional
    Lisna from Indonesia
    Family with young children
    Superior King
    Stayed 1 night in April 2023

    Recommended hotel”

    Clean, comfortable bed, complete breakfast, friendly staff..if I go to Surabaya, I will definitely come back again..

    Reviewed May 01, 2023
    Auto-translated through generative A.I.

    Dear Bapak/Ibu Lisna,, Suatu kebahagiaan dan kepuasan bagi kami melihat dan mendengar hal ini, tidak lupa kami ucapkan rasa terima kasih karena Bapak/Ibu serta keluarga mendapatkan pengalaman yang luar biasa selama menginap di Bonnet Hotel Surabaya yang mana ini akan memotivasi kami untuk menjadi lebih baik serta tidak sabar kami menunggu Bapak/Ibu serta keluarga kembali di Bonnet Hotel Surabaya. Salam Hormat Kami, Bonnet Hotel Surabaya

    Responded May 03, 2023
    Bonnet Hotel Surabaya
    10.0
    Exceptional
    Raden from Indonesia
    Family with teens
    Superior King
    Stayed 1 night in February 2022

    Strategic location, affordable price, safe and comfortable, clean and tidy.”

    Strategic location: close to supermarket, McDonald's, President fried chicken. Not far from Lombok Ijo, Pizza Hut. Only 6 minutes to UNAIR, 16 minutes to ITS. Affordable price: around 250 thousand rupiahs. Sometimes includes breakfast. Safe and comfortable: the parking lot looks full but actually assisted by valet by security officers. Clean & tidy: starting from entering the elevator, lobby, receptionist, corridor, bedroom, bathroom, restaurant.

    Reviewed February 09, 2022
    Auto-translated through generative A.I.

    Dear Bapak/Ibu Raden, Tujuan kami yang selalu ingin agar para tamu mendapatkan pengalaman yang menyenangkan, untuk itulah kami selalu berusaha konsisten dalam meningkatkan pelayanan kepada tamu dan kami sangat senang Bapak/Ibu dan keluarga bisa merasakan kenyamanan selama di Bonnet Hotel Surabaya yang mana ini akan menambah motivasi kami dalam memberikan pelayanan kedepannya, sekali lagi kami ucapkan terima kasih dan tidak sabar untuk menunggu Bapak/Ibu dan keluarga lagi di Bonnet Hotel Surabaya. Salam Hormat Kami, Bonnet Hotel Surabaya

    Responded April 05, 2022
    Bonnet Hotel Surabaya
    10.0
    Exceptional
    Nadhif from Indonesia
    Family with young children
    Superior King
    Stayed 2 nights in September 2022

    Worth Every Pennies!”

    Booked 7 rooms for one night, absolutely worth every pennies spent here. It's cozy, comfortable. Great bathroom. And for its value, it's unmatched. Room availability is abundant for group travellers. Location is great especially for those who wants quick access to McD, Starbucks, Pizza Hut. There's literally a supermarket under the hotel, operated by the same parent company.

    Reviewed September 26, 2022

    Dear Mr/Mrs Nadhif, It is a pleasure and satisfaction for us to see and hear this, we don't forget to say thank you because you and your family had an amazing experience while staying at Bonnet Hotel Surabaya which will motivate us to be better and we can't wait waiting for you and your family back at Bonnet Hotel Surabaya. Best Regards, Bonnet Hotel Surabaya

    Responded September 27, 2022
    Bonnet Hotel Surabaya
    10.0
    Exceptional
    ayu from Indonesia
    Family with teens
    Superior King
    Stayed 1 night in August 2022

    The best of all”

    I stayed at this hotel many times before. Great hospitality, and the staff more than friendly. They help you a lot. I feel safe and just trust this hotel. Back then when I was really sick that I couldn't walk, they have wheelchair, the their entrance quite wheelchair friendly. And yesterday I accidentally left my running shoes, and they just secure my shoes. I mean that's just one thing a k.a about staff integrity and professionalism. And the facilities are accommodating enough for me and my family. Thank you for being excellent place to stay everytime I visit Surabaya.

    Reviewed August 10, 2022

    Dear Mr/Mrs Ayu, It is a pleasure and satisfaction for us to see and hear this, we don't forget to say thank you because you and your family had an amazing experience while staying at Bonnet Hotel Surabaya which will motivate us to be better and we can't wait waiting for you and your family back at Bonnet Hotel Surabaya. Best Regards, Bonnet Hotel Surabaya

    Responded August 23, 2022
    Bonnet Hotel Surabaya
    9.6
    Exceptional
    Maureen from Indonesia
    Business traveler
    Superior King
    Stayed 2 nights in March 2023

    Unexpected!”

    The hotel was great, clean, and surrounded by amount of amazing food. The only thing that bump me is that, on our last day there is a bunch of students I would say that pretty loud when they arrive. Might be need coordination from the hotel to keep them quiet so that other guest is not annoyed with the noise. But overall it was a good experience to stay here!

    Reviewed March 19, 2023

    Dear Mr/Mrs Maureen,, It is a pleasure and satisfaction for us to see and hear this, we don't forget to say thank you because you and your family had an amazing experience while staying at Bonnet Hotel Surabaya which will motivate us to be better and we can't wait waiting for you and your family back at Bonnet Hotel Surabaya. Best Regards, Bonnet Hotel Surabaya

    Responded March 20, 2023
    Bonnet Hotel Surabaya
    12345
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