Costa Palawan Resort
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Costa Palawan Resort

libis road cor. Hagedorn road Brgy. san Pedro, Puerto Princesa, Palawan, Philippines, 5300
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 Costa Palawan Resort
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     Costa Palawan Resort

    Costa Palawan Resort Reviews

    8.0
    Excellent
    /10
    (163 reviews)See what guests said
    8.8
    Excellent

    "Nice new facilities"

    Alfa R.

    -

    March 13, 2018

    8.5
    Excellent service
    Recommended by 90% of guests

    Things you’ll love about Costa Palawan Resort

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    • Air conditioning

    Very good
    Location
    7.3
    See map
    Very good location - 2.77 kilometers from city center
    Popular
    Nearby
  • Crocodile Farm9.51 km
  • Honda Bay9.65 km
  • Snake Island16.45 km
  • Puerto Princesa Subterranean River National Park49.78 km
  • Puerto Princesa Underground River51.63 km
  • Tubbataha Reefs National Park160.9 km
  • Matinloc island165.74 km
  • Small Lagoon166.45 km
  • Nacpan Beach187.29 km
  • This property is in high demand!

    Last booked 3 hours ago

    Value for money8.4
    Distance to city center4.7 KM
    Location rating7.3
    Nearest airportPuerto Princesa International Airport (PPS)
    Distance to airport2.9 km

    Rooms available at Costa Palawan Resort

    Family Suite
    Family Suite
    ...
    • Room size: 90 m²/969 ft²
    • Pool view
    • 3 single beds
    Enter dates to see prices
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 55 m²/592 ft²
    • Garden view
    • 2 queen beds
    Enter dates to see prices
    Premier Suite
    Premier Suite
    ...
    • Room size: 60 m²/646 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Classic Queen Room
    Classic Queen Room
    ...
    • Room size: 32 m²/344 ft²
    • Ocean view
    Enter dates to see prices
    Premier King Room
    Premier King Room
    ...
    • Room size: 55 m²/592 ft²
    • Ocean view
    Enter dates to see prices
    Standard Classic
    Standard Classic
    ...
    • Room size: 35 m²/377 ft²
    • Shower
    • 1 queen bed or 2 double be...
    Enter dates to see prices
    Have a question for Costa Palawan Resort?

    What people love about Costa Palawan Resort

    • 10.0
      Exceptional

      "The staff was courteous and attentive."

      Maureen

      |

      December 29, 2018

    • 10.0
      Exceptional

      "Has a private beach, near malls and shopping areas, free breakfast, good food, good people, everything is nice in this hotel including the rooms, pool and ambia..."

      Maria C.

      |

      November 22, 2018

    • 9.6
      Exceptional

      "Food was good as well."

      Jenna C.

      |

      January 31, 2018

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    More about Costa Palawan Resort

    More about Costa Palawan Resort

    7.6
    Very good

    "Near malls and the airport."

    norma

    |

    June 19, 2018

    An overview

    Show less

    What they offer

    7.6
    Very good

    "The hotel is in a great location."

    Allarece

    |

    December 5, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Costa Palawan Resort from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (163)Booking.com Reviews (161)
    8.0
    /
    10
    Cleanliness8.1
    Facilities7.7
    Location7.3
    Service8.5
    Value for money8.4
    All languages
    All guests (163)
    All room types
    Showing 84 verified guest comments
    12345
    10.0
    Exceptional
    Gehardus from South Africa
    Couple
    Stayed 2 nights in February 2019

    Amazing amazing hotel”

    Had such an amazing time staying at Costa Palawan Resort, the room was facing the ocean and huge with a great balcony. Staff was incredibly friendly and accommodating, we enjoyed lounging by the pool drinking cocktails. Although the resort is out of town, the quiet peaceful environment makes the stay so much more enjoyable! Will definitely be back and recommend it to all my friends!!

    Reviewed February 05, 2019
    10.0
    Exceptional
    Maureen from Canada
    Group
    Deluxe Suite
    Stayed 4 nights in December 2018

    Spacious Rooms. Good Breakfast”

    I stayed in Costa Palawan with my dad for 4 days and the stay was superb. The staff was courteous and attentive. The buffet breakast was above average with lots of choices. The hotel is facing the beach, but it was low tide during our stay so we didn't get a chance to swin. Another bonus. the hotel has an amazing sunrise at 6AM!

    Reviewed December 29, 2018

    Dear Ms.Maureen, Thank you for choosing Costa Palawan Resort to be your second home in the Philippines. With each comment, we strive to improve our services to make our guests comfortable and satisfied. We are grateful to you taking time letting us know that your recent visit with us was not up to par. At Costa Palawan Resort, we pride ourselves in giving our 100% exceptional service to ensure that our customers’ needs are being met. On behalf of the whole team, please allow me to express sincerest gratitude for all the kind words you have for the resort. Once again, we would like to thank you and we hope to see you again! Respectfully, Costa Palawan Resort

    Responded January 30, 2019
    Costa Palawan Resort
    9.2
    Exceptional
    Gordon from United States
    Business traveler
    Standard Classic
    Stayed 1 night in November 2018

    very good place . generally very quiet . the beaches very quiet”

    i would go back and recommend it to my friends . the restaurant is good and breakfast are surprisingly good especially because there are free or included in the room . overall i like the place very much and would recommend it . and if you want an absolutely huge room rent the family suite . it's about 980 square feet it's like a good sized apartment .

    Reviewed November 29, 2018

    Dear Mr. Gordon, Thank you for choosing Costa Palawan Resort to be your second home in the Philippines. With each comment, we strive to improve our services to make our guests comfortable and satisfied. We are grateful to you taking time letting us know that your recent visit with us was not up to par. At Costa Palawan Resort, we pride ourselves in giving our 100% exceptional service to ensure that our customers’ needs are being met. On behalf of the whole team, please allow me to express sincerest gratitude for all the kind words you have for the resort. Once again, we would like to thank you and we hope to see you again! Respectfully, Costa Palawan Resort

    Responded January 30, 2019
    Costa Palawan Resort
    9.6
    Exceptional
    Belinda from Philippines
    Couple
    Standard Classic
    Stayed 2 nights in October 2018

    A perfect place to relax”

    Overall the hotel is great. A great place to relax after a long trip from El Nido. The only thing that I did not appreciate about the place is the customer service provided by some of the staff. The front desk was welcoming and warm but the rest are just doing their usual job. Nothing more, nothing less.

    Reviewed October 21, 2018
    9.2
    Exceptional
    Catherine from Philippines
    Group
    Stayed 3 nights in May 2018

    Wonderful Stay!”

    First, we were behind on the arrival time due to air traffic in MNL and our supposed arrival has became our departure take off. We were more than an hour late but the airport transfer (which was free) staff was still smiling big to us upon our arrival. 😊 The place was a little far from the city center since it was located by the sea, though the area is not ideal for swimming (due to low tide) the place is by far exceptional. The serene view, great facitlities where you can just unwind, think or just space out are truly wonderful. We arrived there around past four in the afternoon so the view was great - clear skies, peaceful.... The staffs are very accommodating and professional. Have welcomed us with a smile, has assisted us and gave us what we requested... Plus! This hotel's location is good because you will be picked up last and will be dropped off first after ALL your tours - firefly watching, PPUR, and Honda Bay Tour.... which is great! No need to wake up too early and you will be back by 5 or 6.. hehe... Thank Costa Palawan, our stay was wonderful and it started with you!

    Reviewed June 01, 2018

    Dear Ms. Catherine, Thank you for leaving us a feedback regarding your experience during your stay. We hope to serve you again once Costa Palawan is fully operated with our additional rooms. It was our pleasure to serve you and other guest as VIP. Costa aim to start every guest a good relaxing and unforgettable stay like your home away from home. Costa by next year will be your Dream Vacation as it was from the first time you stay with us. Thank you and Have a good day as always! Best regards, Seth Luzares MarCom Admin Costa Palawan Resort

    Responded July 06, 2018
    Costa Palawan Resort
    2.8
    joyce from Canada
    Couple
    Standard Classic
    Stayed 1 night in February 2019

    Disappointed!! False advertisement!!!”

    At first I booked a deluxe suite just an overnight. But after sometime I’ve decided to add another night, unfortunately they were fully booked on deluxe suite on the day I wanted so I chose standard classic instead just to be in Costa for 2 consecutive nights. When we got there, the front desk told me that we don’t have to transfer on another as they have sorted it out. My mistake was, I didn’t ask at which room they will put us.. I thought we were lucky to get upgraded but when I checked back my reservations, I realized that we were actually downgraded according on the pictures of room on my booking. I took my concern at the front desk over the phone but they also got confused and told me to call me back, I waited till night but got no response so I decided to see them personally and they blamed Agoda for randomly putting pictures not according on category. As a guest, I always base my room reservations on what I see on the picture. Costa Palawan Should prioritize their advertisement.

    Reviewed February 09, 2019
    10.0
    Exceptional
    Ryan from United Kingdom
    Couple
    Standard Classic
    Stayed 1 night in January 2019

    Perfect stay in the Phillipines”

    We stayed here for part of our Honeymoon and the staff made sure that we were accommodated really well. The location to Puerto Princesa Airport is ideal and the room sizes are absolutely massive! The beds are really comfy and the food is delicious! I highly recommend the massage spa whilst you stay as well, as it overlooks the sea and is quite simply stunning. All in all I highly recommend this hotel, it is very good value for money, and the best hotel that we stayed in whilst in the Philippines (we stayed in 5 hotels whilst here!)

    Reviewed January 05, 2019

    Dear Mr. Ryan, Thank you for choosing Costa Palawan Resort to be your second home in the Philippines. With each comment, we strive to improve our services to make our guests comfortable and satisfied. We are grateful to you taking time letting us know that your recent visit with us was not up to par. At Costa Palawan Resort, we pride ourselves in giving our 100% exceptional service to ensure that our customers’ needs are being met. On behalf of the whole team, please allow me to express sincerest gratitude for all the kind words you have for the resort. Once again, we would like to thank you and we hope to see you again! Respectfully, Costa Palawan Resort

    Responded January 30, 2019
    Costa Palawan Resort
    6.0
    Joanne from Singapore
    Couple
    Premier Suite
    Stayed 1 night in November 2018

    Good stay but poor location ”

    Location wise is very far from the center and the road is not good going inside. The beach is always on low tide so you can’t even have a dip on it. They only offer free hotel pick up but not in times of going out . They do will help you rent a motorbike. I was charge with 200 pesos per hour for early check in which I thought it was not per hour but one time as the reception told me. I only found out after I have checked out. The buffet was so so as they have the same food choices every day. The sugar containers are full of ants and fruits are over ripe. Not all staff are friendly and nice. One thing I appreciated about is our very huge room. It was so big that you can run inside and the bathroom was huge too . It was clean and has all the amenities you want. They even have a walk in closet. But but the blinds in our room has missing parts so it’s kinda difficult if you need privacy.

    Reviewed November 29, 2018

    Dear Ms. Aileen, Thank you for choosing Costa Palawan Resort to be your second home in the Philippines. With each comment, we strive to improve our services to make our guests comfortable and satisfied. We are grateful to you taking time letting us know that your recent visit with us was not up to par. At Costa Palawan Resort, we pride ourselves in giving our 100% exceptional service to ensure that our customers’ needs are being met. Please accept our sincerest apologies for the inconvenience that you had to experience. Once again, we would like to thank you and we hope to see you again! Respectfully, Costa Palawan Resort

    Responded January 30, 2019
    Costa Palawan Resort
    8.8
    Excellent
    Geng from Singapore
    Couple
    Premier Suite
    Stayed 3 nights in April 2018

    Excellent resort hotel facing the sea”

    Was treated like royalty throughout my stay. Was given an excellent room with a balcony overlooking the ocean. The spa massage was very good. The tricycle service by Noel Rey was exceptional. And the spectacular sunrise every morning makes it even more worth it.

    Reviewed May 06, 2018

    Dear Mr/Ms. Geng, Thank you so much for your wonderful review. Your feedback is really important with us. We are glad that you've enjoyed your stay with us. We will make sure to improve more our service so we could also meet the expectation of our future guest including you. We hope that in your next visit, you still choose Costa Palawan Resort as we are soon opening more rooms to cater more guest in the future. Again, Thank you so much for choosing Costa Palawan Resort your Home away from Home. Best regards, Ms. Seth D. Luzares MarCom Admin

    Responded August 01, 2018
    Costa Palawan Resort
    9.6
    Exceptional
    JOSEPHINE from Philippines
    Family with young children
    Stayed 3 nights in April 2018

    Great stay at Costa Palawan”

    We had a great stay at the resort. Staffs are very accommodating, the facilities are clean, and the rooms are very huge/spacious. Food was ok but a bit pricey. There is a beach in front but the water is dirty (due to floating leaves) and not recommended for swimming. The resort offers free use of kayak for guests which is a thumbs up.

    Reviewed April 11, 2018

    Dear Ms. Josephine, Thank you for your wonderful feedback. Your opinion is very important with us. We are glad that you enjoy your stay with us. We will make sure to take note every thing so we could improve more our services and meet the expectations of our future guest including you as well. We hope that you still choose us in your next visit as we are opening soon more rooms to cater and serve more guest and experience Costa Palawan Resort! Again, Thank you so much for choosing Costa Palawan Resort as your Home away from Home. Best regards, Ms. Seth D. Luzares MarCom Admin

    Responded August 01, 2018
    Costa Palawan Resort
    9.6
    Exceptional
    Marco from United States
    Couple
    Standard Classic
    Stayed 7 nights in March 2018

    Wonderful stay ”

    The staff was super friendly and knowledge of the area. The staff help us with tours of the island. Thr hotel was clean, quiet and look great at night with all the lights on the trees. The food was as well.

    Reviewed March 17, 2018

    Dear Mr. Marco, Thank you for your wonderful feedback. Your opinion is very important with us. We are glad that you enjoy your stay with us. We will make sure to take note every thing so we could improve more our services and meet the expectations of our future guest including you as well. We hope that you still choose us in your next visit as we are opening soon more rooms to cater and serve more guest and experience Costa Palawan Resort! Again, Thank you so much for choosing Costa Palawan Resort as your Home away from Home. Best regards, Ms. Seth D. Luzares MarCom Admin

    Responded August 01, 2018
    Costa Palawan Resort
    9.6
    Exceptional
    Jason from Australia
    Couple
    Premier Suite
    Stayed 1 night in February 2018

    Excellent stay”

    Stayed in the Premier King Suite for 1 night to celebrate our anniversary and was very impressed with the size of the suite. High ceilings, mezzanine floor with balcony, huge bathroom and hot tub made for a cosy stay. The staff and especially the front desk were very friendly and helpful. The location was a little far from town, however made for an undisturbed dinner by the sea

    Reviewed February 10, 2018

    Dear Mr. Jason, Thank you so much for your wonderful feedback on us. It was indeed a good time serving you in every way we can. We at Costa Palawan Resort only wants the best service we can give to our valued guest, and you're one of them. Hoping to see you again on your next visit here in Puerto Princesa. Best regards, Seth Luzares Costa Palawan Resort

    Responded February 22, 2018
    Costa Palawan Resort
    10.0
    Exceptional
    Yuan from Philippines
    Solo traveler
    Stayed 1 night in January 2018

    Best place to relax and unwind”

    So far this is the best and affordable place to chill and enjoy the beach in Puerto Princesa. Highly recommendable. Staff are friendly and value their guests. Ive been to almost all the hotels and resorts na Palawan and this is the best I can recommend. This will be my new haven whenever I feel stressed in my work. If your in doubt, try it yourself and experience its good service.

    Reviewed February 07, 2018

    Dear Mr/Ms. Yuan, Thank you for your wonderful feedback. We will share it to the entire team of Costa Palawan Resort. It was our pleasure to serve you in any way we can. Looking forward to meet you and serve you again in your next visit. Best regards, Seth Luzares Costa Palawan Resort

    Responded February 22, 2018
    Costa Palawan Resort
    9.6
    Exceptional
    Jenna from Philippines
    Family with teens
    Stayed 2 nights in January 2018

    Great Accommodations ”

    It's a really nice and classy hotel. Newly opened so there weren't too many people . The rooms were huge and there was so much space. Food was good as well. Their view of the ocean is awesome. We will definitely come back here. :)

    Reviewed January 31, 2018

    Dear Ms. Jenna, Thank you so much for your wonderful review. we will surely share it to our team. It was our pleasure to serve you in every way we can. Again, thank you for your feedback and looking forward to meet and serve you again. Best regards, Seth Luzares Costa Palawan Resort

    Responded February 22, 2018
    Costa Palawan Resort
    9.6
    Exceptional
    John from Philippines
    Family with young children
    Stayed 3 nights in December 2017

    Great rooms, delicious food and Excellent staff!”

    We arrived a day late due to cancellation of our flight; and their staff were very prompt to communicate with us via email. They were very proactive in contacting us regarding any changes in our itinerary, and were very cordial to grant our request for extra pillows for the kids. Also, management was very kind to send their private vehicle to bring us to our next hotel transfer. Swimming pool was clean and well maintained, and the food was delicious and reasonably priced. Will definitely book again in the future! Well done and keep it up!

    Reviewed December 29, 2017

    we want to say Thank you Mr. John from Costa Palawan Family and we are aiming to make your vacation worry we can provide the guests needs we are happy to extend our service to make you special hope to see you for your next trip

    Responded February 13, 2018
    Costa Palawan Resort
    2.0
    Warren from Australia
    Family with young children
    Standard Classic
    Stayed 7 nights in May 2018

    Costa Palawan.. where your eggs are colder than the beer ”

    Probably one of the most over rated places I've ever had the displeasure to stay in.. How it ever got such a high rating I will never know.. Cold food.. Warm beer.. Poorly cleaned rooms.. Management who don't care about their customers.. Would not recommend this place to anyone..

    Reviewed June 21, 2018

    Dear Mr. Warren Thank you so much for your feedback. We will share it to the entire team. So we could change every thing. Your feedback is important with us to sort things that we are lacking off. It was our pleasure to serve you. We still hope to serve you in your next visit as we are soon opening more rooms to cater and serve more guest in the future and we will make sure that we are going to meet your expectations the next time you visit Costa Palawan resort. Thank you so much for choosing Costa Palawan Resort. Best regards, Seth D. Luzares MarCom Admin

    Responded August 01, 2018
    Costa Palawan Resort
    7.6
    Very good
    ailene from Philippines
    Couple
    Standard Classic
    Stayed 2 nights in June 2018

    Impromptu destination”

    Our flight to Coron was cancelled so we opted to go to Puerto Princesa. We had same day booking and it was easy to transact with them. In one call we were able to arrange our pickup from the airport. We've also easily booked a tour from their reception. They also give big serving of the meals and they have buffet for breakfast. Only cons is that they havent automatically make up the room, you need to request/put the sign in your door. Though for me, even you dont request they should at least get the trash and refill the mini bar. There is still room for improvement, i'll still recommend this resort and would gladly return if given a chance. :)

    Reviewed June 12, 2018

    Dear Ms. Aileen, Thank you for choosing Costa Palawan Resort to be your second home in the Philippines. With each comment, we strive to improve our services to make our guests comfortable and satisfied. We are grateful to you taking time letting us know that your recent visit with us was not up to par. At Costa Palawan Resort, we pride ourselves in giving our 100% exceptional service to ensure that our customers’ needs are being met. Please accept our sincerest apologies for the inconvenience that you had to experience. Once again, we would like to thank you and we hope to see you again! Respectfully, Costa Palawan Resort

    Responded January 30, 2019
    Costa Palawan Resort
    5.2
    Danny from Philippines
    Family with teens
    Family Suite
    Stayed 7 nights in May 2018

    Nightmare”

    Just nothing good to say, Hot beer and cold food.

    Reviewed April 18, 2019
    7.2
    Very good
    maricel from United Kingdom
    Family with young children
    Family Suite
    Stayed 2 nights in March 2019

    Big and spacious rooms.”

    Beautiful hotel and very accommodating staff!! The only downside is it’s quite far and some of the appliances and air conditioning is not working!! But over all stay was very good.

    Reviewed April 06, 2019
    6.8
    Good
    Rowena from Philippines
    Family with young children
    Deluxe Suite
    Stayed 4 nights in March 2019

    Good”

    Too far from everything. Cleans room only when asked. The rooms are too big! Need some loungers and tables inside the rooms.the minibars and tv doesn’t match the room size.

    Reviewed March 28, 2019
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    • Very good location
    • Crocodile Farm